Promise to Our Customers

It is our vision to provide high-quality products and service to our customers with each and every transaction. In order to achieve this vision we put our customers’ satisfaction at the forefront of every decision we make. Whether you’re coming into a local Experimac to repair a shattered screen on your iPhone® or you plan to purchase a brand new iMac®, our staff is devoted to making sure your experience is the best it can be.

Before we get started working on your computer you will be given an honest quote that you will be able to approve or decline. Our quotes and costs are completely transparent, leaving no costs hidden.

As an Experimac customer you are receiving the highest quality service available. We aim to exceed your expectations by anticipating what you need before you do. We know how important our smart phones and computer devices are and how stressful it can be when they fail. We hope that we can minimize this stress by offering our customers a smooth experience each time.

What you can expect from Experimac:

  • That each repair handled at Experimac uses the highest quality materials available.
  • A knowledgeable staff that is dedicated to achieving satisfaction.
  • We will provide you with appropriate recommendations for any repairs needed to your machine.
  • Our team is trustworthy and respects your privacy. We handle customers' property with care and confidentiality.

We look forward to doing business with you in the near future.