iTunes Match® service, Apple Music® service, iCloud Music Library® service and Your iPhone® device: Pittsburgh Your Local Apple Experts

One of the best features that Apple® products offer is the ability to sync music, images, documents, notes, and other items across multiple devices.

When it comes to syncing across multiple devices, nothing seems to be more popular than music. Over the years, many people have purchased hundreds of digital music files that they listen to at home, in their car, or while they work out. Apple Inc. allows us to play our music on our computers, phones, iPad® devices, and Apple TV® devices.

Because of this, we only have to purchase a digital music file once and then we can enjoy it across multiple devices, whenever we want. This sounds like what we have all wanted for years! Unfortunately, setting this up is not always intuitive and that can make some individuals feel like they’re not getting their money’s worth.

Our trained technicians at Experimac of Pittsburgh take the time to learn all of Apple Inc.’s new software launches both from a backend perspective as well as from a user’s perspective. We want to make sure that our customers are using tools that are beneficial to their needs and set up in a way that they can maintain and update in the future.

Not all tools are right for everyone. For example, if you don’t want to own physical files on your computer but want to stream music on demand, Apple Music service fits your needs. If you have a lot of CDs that you want to listen to on your iPhone device, then iTunes Match service is the best fit.

Here are some great tools that Apple Inc. offers to make listening to music across multiple devices easy, seamless, and fun for everyone:

  • iTunes Match service – For $24.99/year you can import your old CDs along with the new and previously downloaded files into one location. iTunes Match service allows you to store your music files in the iCloud service. No matter where you purchased a file from, iTunes Match service can store that file in your library, allowing you to listen wherever you are.
  • Apple Music – Free for 3 months and then $9.99/month. For a family plan, it will cost you $15/month. Apple Music service combines everything that users love about Spotify with the features previously loved with iTunes® service. Store all of your purchased files alongside streamable music that you can listen to without having to purchase it. There are benefits to the Apple Music service over Spotify or other streaming services. For example, there are several artists whose music is licensed only to play on the Apple Music service. Plus, no additional download will be needed since the Apple Music service is already alive and well in your iPhone device.

Still not sure what is right for you? We get it! Apple Inc. aims to make our lives easier and more productive but sometimes it can be difficult to know what works best for our individual needs. Contact Experimac of Pittsburgh to learn more about the music services available to you and to see which one is right for your unique needs.

Migrating Your Data to a New Mac® Computer or Laptop: What You Need to Know

If you’re a Mac computer user and just bought a new MacBook Pro® laptop or another model, you may be wondering how to get all of your data from your old computer to the new one. It seems complicated, and the risk exists that you may lose files by overlooking instructions. Still, it is an essential task to copy all documents, apps, user accounts, and settings over to your new computer or laptop so that you ensure you’ll have full access to your work.

How to Migrate Your Data

Dealing with data migration on your own can be difficult, and this is why companies like Experimac of Pittsburgh have a team of experts on-hand to fulfill your data migration needs. Supplied with the newest hardware on the market, Experimac technicians provide same-day service, migrating data to your new computer so you don’t have to.

Read on if you are a do-it-yourself tech whiz, or a tech whiz in training. You can follow these steps for migrating data, if you’re ready to take the plunge on your own:

  1. Full device inspection – analyze the laptop or computer’s software, settings and power.
  2. Name your device – go into settings and name your computer, using something effective and personalized so you can recognize the device as your own.
  3. Install updates – be sure to check your app store and download any pending app updates, including third-party software updates, too!
  4. Connect devices – do this either by using the Time Machine® backup feature, a normal Ethernet cable or link the computers to the same Ethernet or Wi-Fi Network.
  5. Apple Migration Assistant® feature – use this feature to complete the transfer of your files from the old device to the current computer.
  6. Log in to your new account – check to verify your files have transferred successfully.

Although the Apple Migration Assistant feature was designed to walk Mac owners through migrating their data themselves, consumers who prefer assistance with this should contact Experimac of Pittsburgh to assist with affordable data migration. A thorough, in-store assessment can be done before migrating your data so that we can devise a plan to have your new computer or laptop up and running with full access to your old files in no time.

Adding RAM to Your Mac® Computer or Laptop: What You Need to Know

Do you know one of the most common reasons a computer might be running slower than expected? Bad RAM or not enough RAM.

RAM (Random Access Memory) is a hardware device that allows information to be stored and retrieved on a computer. Unlike a CD or hard drive, RAM is accessed randomly instead of sequentially allowing the computer to access data fast. Most computer users will notice that their computer is in need of additional RAM when their computer is booting up.

As you boot your computer up, data is sent to the memory to process instructions which can be passed along to software that you access after booting up. Each program that you open (including the browser used to access this web page) is loaded into memory while it is running. Often times, individuals will confuse the term memory with disk space. Disk storage space refers to the hardware in your computer that is capable of storing data either permanently or temporarily.

Most Apple® computers are shipped with 4 to 16 GB of RAM. The lower end of that number might be too low for your personal uses. For example, users that intend to run several programs at once such as video editing software, games, and other similar programs, would require more than just 4 GB of RAM.

If your computer has been running slow, booting programs at a snail’s pace, or taking a long time to open documents – you probably need additional RAM. The trained technicians at Experimac of Pittsburgh can run a diagnostic test on your Mac computer to locate any failures that your machine may have encountered. By running this diagnostic, Experimac’s team can determine what the issue is and if it is RAM, make suggestions on what amount may meet your needs.

Unfortunately, once a computer reaches a certain age, the Apple store will no longer service it, making it impossible to upgrade the computer. Experimac of Pittsburgh is proud to offer RAM upgrades to all Mac computer users.

Bring your slow moving Apple computer into Experimac of Pittsburgh today! We look forward to bringing your Mac computer back to life with new RAM.

Pre-Owned Mac® Products: Choosing Pre-Owned Apple® Products, What You Need To Know

Choosing Pre-Owned Mac Products, What You Need To Know

Ask any long-term user of Mac products what they love most about their computer and more than likely they will say – reliability. Mac products are not sold in the volume of other computers; they’re more expensive and are sometimes intimidating to PC users. Additionally, gaining access to test out the usability of Mac products can be very limited in some areas specifically here in Pittsburgh. Buyers who are on a tight budget often find even the most affordable Mac computers unobtainable which can lead them to consider purchasing a pre-owned model. Of course purchasing anything pre-owned comes with risks.

Here are some tips for purchasing a pre-owned Mac product:

What is a pre-owned Mac product?
Pre-owned Mac products can include gently used Mac computers, Macbook® laptops, and iPad® tablets that were traded in for an upgrade or bought out-right for rebuild. Pre-owned Mac products are inspected, repaired, and tested prior to being sold at a lower cost. At Experimac in Pittsburgh, we are proud to offer our customers a 90-day repair or replace guarantee on every product you purchase.

Why purchase pre-owned Mac product?
Mac products are known for their sleek design, reliability, and cutting edge technology – not to mention their easy usability. Unfortunately, brand new Mac computers can cost a hefty penny. Pre-owned machines also offer the high reliability and ease of use like brand new Mac computers but at a much lower price point. Buyers can feel confident that their investment is in a high quality machine that functions just as it would if it came from the Apple store.

How much savings can you expect?
Pricing for each pre-owned product is unique and based on the age and computing capability of that product. While there are no exact savings that we can guarantee for each of our pre-owned Mac products, our pre-owned prices tend to run 40% to 60% of a comparable new product.

What about warranties?
Experimac of Pittsburgh is proud to offer a 90-day repair or replace on every pre-owned Mac product that we sell. We also offer our customers a full 7 days to familiarize themselves with their new product ensuring that they can feel confident that they have purchased a product that meets or exceeds their expectations.

Owning a high quality machine doesn’t have to break the bank. Experimac Pittsburgh has a large inventory of pre-owned Mac products such as iMac® computers, MacBook Pro® laptops, and more that can fit your needs and budget. If you or your family is in need of a computer, consider stopping by your local Experimac store to try out a pre-owned Mac product. Our trained staff can answer any questions you might have about taking the plunge.

Computer Stores Near Me: Where to Get Your Computer Repaired In Pittsburgh

Computer Repair Store Near Pittsburgh

When it comes to our personal technology, there may be nothing more frustrating than a broken or slow computer. Between school and work, every member of your household probably depends on a personal computer at some point during their day. We pay our bills, manage our schedules, contact our family members, and do research from our computers; they have become lifelines to the world around us. A slow machine can turn a simple task into a time-consuming chore. A computer that is constantly freezing can bring some to tears. Have you ever lost all of the data, pictures, etc. on your hard drive? We can help with all of these issues!

At Experimac of Pittsburgh we specialize in Apple® computer repairs and upgrades. Although in most cases, products are not considered vintage until they are more than 20 years old which is not the case with Mac® computers. In the world of Mac computers, products more than 5 years old are considered vintage and considered obsolete by those at the Apple Inc. store. Experimac Pittsburgh will even work on your vintage Mac computer. If your Apple computer is running slow or is low on storage, we know what to do to get it working to your standards. If your iMac® computer has recently stopped functioning due to a faulty logic board or even just a broken fan, our team of professional technicians can bring your machine back to life quickly whether it’s vintage or not.

We understand that upgrades and repairs are necessary from time to time but rest assured, we use high quality hardware to ensure a long life into the future for your treasured Mac computer. Having a large inventory of parts is a priority for Experimac so that your repairs can happen as quickly as possible. There is no better computer repair service in Pittsburgh than Experimac because our trustworthy technicians are extensively trained on iMac computer hardware and software. Our team knows how to get inside your iMac computer without damaging the shell and even though Apple Inc. has designed some newer products in a way that make it difficult to get in there, we know how to do it. The goal is always to bring you the best possible service.

Whether you use your computer to design websites, play video games, write award-winning novels, or edit photos of your adventures here in Pittsburgh, we know how important your Mac computer is to you. Experimac offers a 90-day warranty on all repairs so you can rest assured not matter how big or small your repair or upgrade is.

You can trust Experimac of Pittsburgh with all of your computer repairs and upgrades. Bring your Mac computer in today for a free estimate. We look forward to working with you!

Laptop Repair Near Me: Pittsburgh Your Local Apple® Experts

Laptop Repair Near Pittsburgh

Many computer owners fear that their home computer will break and they won’t know how to repair it. Laptop computers are even trickier to repair than their desktop counterparts. The hardware needed is small, in some cases special tools are needed, and it is not always clear what is broken before you open the machine up.

Macbook Pro® laptops are expensive machines that offer a lot of great options for individuals with a wide range of needs. For example, web and product designers use Apple products because of their simple design and advanced software. Business owners use Apple products because of how easy it is to sync all of their devices and have easy access to thousands of apps to track time, pay employees, communicate with clients and more all through their App Store® service.

But what happens when your expensive Macbook Pro laptop breaks? Trying to repair it at home can be a risky venture. Macbook Pro laptops are known for their thin bodies, making them easy to transport and carry around. But packing all of that technology into a small body is tricky so any accidental slip of a tool and you can cause even more damage to your machine.

There are a lot of common issues that can arise with your laptop. Here are some:

  • Stops charging even when plugged in
  • Cracked notebook case
  • Fan not running
  • Keyboard not responding
  • Damaged LCD screen

At Experimac of Pittsburgh, we know how to repair these products precisely and without disturbing the inner workings in the machine.

Bring your faulty or broken Apple laptop, including Macbook Pro laptop or MacBook Air® laptop into your local Experimac center today! Our trained technicians will inspect your Apple machine and let you know what the costs will be to repair it.

If your Apple laptop is beyond repair or if you’re just looking to purchase a pre-owned Apple laptop, stop by our Pittsburgh store. We offer a wide range of Apple products that were previously owned and loved.

What to Do if Your iPhone® Device or iPad® Tablet’s Home Button is Not Working: Contact Experimac Pittsburgh

What to Do if Your iPhone® Device or iPad® Tablet’s Home Button is Not Working

Have you ever experienced the Home button on your iPhone device or iPad tablet not working? Processing delays and lags can cause unresponsive behavior, leading to several unsuccessful attempts to return to the Home screen. If you’re trying to get a quick glance at a map or switch over to read a text message and your controls are not registering input, properly, it might be time to recalibrate your device. Our expert technicians here at Experimac of Pittsburgh are eager to help you solve this problem.

Hardware Repair or Software Workaround
The extent of the problem may require hardware repairs from a local repair shop like Experimac of Pittsburgh. Trying to repair the hardware yourself can be tricky, and can sometimes complicate the situation further.

An interesting software workaround is based on an iOS® software feature that steps in to help when hardware buttons stop working. The switch to activate the AssistiveTouch® feature is located in your settings.
(General -> Accessibility -> Interaction -> AssistiveTouch)

Recalibrating Your iPhone Device or iPad Tablet
If you’re a do-it-yourself kind of person, follow these simple steps below to resolve an unresponsive Home button issue.

  • Launch any iOS app that comes pre-installed on your device (i.e. weather).
  • Press and hold down the Power button on the top right of your device until the “slide to power off” message appears on the screen.
  • Releasing the power button, press and hold the Home button until the “slide to power off” message disappears from the screen.
  • Process complete! The Home button should be functioning normally now.

Oscillating between whether or not to fix this problem or locate a local Apple® technician? There’s a better option! Experimac of Pittsburgh is here for those who prefer a little assistance and an expert’s touch. Bringing in your iPhone device or iPad tablet today can make all the difference in getting a quick repair at an affordable repair cost versus having to replace your device, entirely.

iPhone® Device Speaker Repair: Where to Go if Your iPhone Device Speaker Stops Working

Where to Go if Your iPhone Device Speaker Stops Working

All iPhone devices, iPad® tablets, and iPod® devices come with a built-in sound system that allows you to play music, take phone calls, or hear alerts. At some point, most portable device users will experience a sound issue such as low volume or muffled sound coming from the onboard speaker. While in most cases, this issue can be solved with some simple troubleshooting others may require repairs.

The iPhone speaker (not to be confused with the receiver which is located near your ear) is used a lot. And once it is not functioning, you really start to notice how often you depend on it. If your iPhone device, iPad tablet, or iPod device is currently suffering from a speaker issue, there are a few steps you can take to troubleshoot the problem.

Make Sure Your Device is Not Set to Silent
On the side of your device is a Ring/Silent toggle. If you see orange on the toggle, your phone is set to silent. Once you toggle it to sound, check your speaker volume again.

It is easy to accidently turn your device’s volume down without realizing it. Make sure the volume on your device is turned all the way up by clicking the volume up button.

Clean Your Device
Clean the headset pin with a clean cloth. Sometimes, dust particles can get lodged in the headphone pin of your device. The cloth should be clean and soft or else you could cause more damage. Make sure it’s not wet so you don’t risk getting water in the phone.

Turn Off Bluetooth
It might seem crazy but sometimes sound can be coming from a second device that your device is paired with. An external speaker, Apple TV® device or computer could have synced with your device at any time without you even realizing it so turn the Bluetooth off and then attempt to use sound.

If you’re still experiencing issues with your device’s speaker, contact Experimac of Pittsburgh. Our repair experts will determine if your device has suffered from hardware damage which can be complicated to repair. Our trained staff can provide an estimate to repair the damage.

Pre-Owned Apple® Store: Pre-Owned Apple Products That You Can Trust

Pre-Owned Apple Products That You Can Trust

There’s nothing quite like the feeling you get right after you purchase a brand new phone. Possibilities seem endless as you hold in your hands a mobile device, which 92% of American adults possess and cherish. But what if you received this phone as a gift, and instead of being brand new, it was really a pre-owned product? How can you be sure that your new, beloved phone is as good as new? Does “mint condition” mean the same quality as fresh out of the box?

Here at Experimac of Pittsburgh, a growing retailer of pre-owned Apple products, we promise our customers the answers and attention they deserve in order to make the most educated buying decisions to satisfy their electronic needs. Tight budgets can afford our pricing, trust our warranty and benefit from the savings.

Reconditioning Process of Pre-Owned Apple Products
We’ve all heard that knowledge is power, and the same goes for understanding reconditioned products and their value. Not everyone has extra cash to invest in a new computer, but the option is available to look into buying a reconditioned device at a lower price. Fear of the unknown is dissolved when we take the time to learn about our investments. Experimac of Pittsburgh makes it simple for any buyer to be a smart buyer.

All pre-owned apple products undergo a rigorous reconditioning process before they are marked for sale at Experimac of Pittsburgh. Each and every product you find in our stores, whether it be a Mac® computer, iPhone® device, iPod® device, Apple TV® device, accessories or iPad® tablet, works just like new and meets our high standards. If you are one of 73% of the population who own a desktop or laptop, would you be interested in browsing our large, ever-expanding stock of pre-owned Apple® products, knowing each one is carefully cleaned, thoroughly inspected, and handled with the utmost care before you see it on our shelves?

Actions Gain Trust
Spend less and reduce the stress of your decision by reading the warranty. It never hurts to cover the “”what if”” scenarios before making a purchase. At Experimac, we pave the path to a risk-free purchase with our 90-day guarantee. If something breaks, we promise to repair or replace the defective part at zero cost to you! Experimac Pittsburgh is hands down the place to go to save money on pre-owned Apple products.

Stop by Experimac Pittsburgh and see what we have to offer!

Updating the iOS® Software on Your Device: Experimac Pittsburgh, Your Local Apple Experts

Updating the iOS Software on Your Device

One great feature of iOS devices is that their software is constantly being updated. But this feature can also be troublesome for iOS device owners. There are times when the iOS update is difficult to install or when it is incompatible with the music and video files on the device. Other times, data may be accidentally erased from the device when an owner tries to update the software. So what is an iOS device owner to do to avoid these issues?

First, you should take some vital steps before attempting to update the software on your iOS device. Here is some information to remember before updating:

  1. Make sure your device is compatible with the newest update. Currently, iPhone 4S® devices, third generation iPad® tablets, and fifth generation iPod Touch® devices and all newer models of these devices are compatible with the latest iOS update.
  2. Create space for the installation. An update takes up a lot of space on your device, so you may need to delete some data or unused apps to make room for it.
  3. Back up your data first by syncing your device to the iTunes® software, iCloud® service, or both. That way, even if something goes wrong during the update, your data will not be lost.
  4. Update iOS apps beforehand. By making sure there are no app updates pending will eliminate potential problematic compatibility issues with the newest version of iOS software.

Taking these steps can help ensure updating your iOS device will run smoothly. However, many people may still not feel comfortable updating the iOS software on their own because of the risk of losing their data and media. This is why it can be best to take your device into an expert repair shop like Experimac of Pittsburgh to complete the software update. Our experts will take a thorough look at your device and make sure everything is compatible with the latest update before moving forward. They will walk you through the process so you feel comfortable with the changes being made on your device and will ensure that your software is updated.

So if you have questions about an iOS update, head in to Experimac of Pittsburgh today. Our experts will get you started on the right path to updating your device properly and will make sure you keep all your media and data in the process.