Reviews

Excellent work with and from Tim. Great knowledge of product. Great follow up work request. Work was quick and affordable. Thank you all! Jack Addison

Experimac Website User

I had a fantastic experience with Experimac. The support team went above and beyond to fix my Macbook problems.

Experimac Website User

We had a great experience getting our Macs cleaned up and running well again at Experimac. We were treated really well, and the staff is knowledgeable.

Experimac Website User

I love this place we got a MacBook Pro and we absolutely love it! They are very knowledgeable on their product they are not there to make the bigger sale they are there to help you on what YOU need! They are super friendly and would recommend them to anyone thank you all again for all your help!

Experimac Website User

Quick service, very knowledgeable! Saved me from having to buy a new phone!! Great people and service!

Experimac Website User

Quick service and the phone is as good as new!

Experimac Website User

Great service!

Experimac Website User

Great job fixing my MacBook Pro. You will be my go to place for mac purchases and repairs from now on.

Experimac Website User

Great service! Great Prices! Fast turnaround! Highly recommend Experimac!

Experimac Website User

I have been looking at buying a PowerBook for the last 3 years. While on vacation in January 2012 my MacBook fell off a desk which destroyed the hard drive and it never was the same after that. I went to Simply Mac 5 times but nothing felt right. I was greeted warmly at the Bend Experimac store. There was a good variety of devices to choose from and they were affordably priced. Within 30 minutes I found the perfect PowerBook for me. The young woman was very knowledgable about the specs of each machine and listened to what I need my Mac to do to help me choose the right machine for my needs. Paul was very gracious to come out and chat about the fact that his last name is the same as my maiden name and also discuss the computer that I was thinking of purchasing. When the young woman let me know that they could do a memory upgrade in the store before I pick it up I was sold. Overall it was a wonderful experience. I am very happy that Experimac had come to Bend.

Experimac Website User

Knowledgeable and awesome customer service

Experimac Website User

Great customer service! Every time I called they helped me with my questions and solved my computer problem in a quick efficient and professional manner . I will definitely go back to this location for all of my Apple needs. They were very helpful and knowledgeable in all areas.

Experimac Website User

I was in the store for what I thought was a case issue with my iPhone. However, upon further discussion, it turned out that my issue was a speaker problem. The technician quoted me the cost of replacement and amount of time before working on my iPhone. I received the phone call that my iPhone was ready just as I was finishing my lunch. When I got back to the store, my iPhone was cleaned up and looking great. I appreciate the courtesy, service, timeliness, and cost at Experimac. I will go there first any time I have an Apple issue. They are easy to talk with and the price is right.

Experimac Website User

The staff at experimac were friendly and knowledgeable and the cost for the services provided were beyond reasonable. My experience with experimac exceeded my expectations!

Experimac Website User

My iMac was diagnosed as having a failing hard drive by an authorized apple representative. Not convinced, I decided to get a second opinion. After speaking with Tim at Experimac, it turns out a simple upgrade was all that was needed. The computer has been running flawlessly since. (Side note: Tim is extremely knowledgeable and passionate at what he does. He is truly a Mac Magician)

Experimac Website User

I came in and Sara and Paul were EXTREMELY helpful. I needed some pretty specific equipment and they were very knowledgeable and I got exactly what I needed. I will definitely be coming back.

Experimac Website User

Very knowledgeable, very responsive, and nice too! Great work, guys!

Experimac Website User

I had a great experience here getting my iPhone screen placed. The service was fast and affordable. Great customer service thanks Sara!

Direct User

This is a cool spot with cool folks to solve your tech issues!

Direct User

What a great discovery!!! They have repaired my Macbook Pro twice (2 different issues) helped my parents with an old Mac notebook and I bought a very nice used desktop at a reasonable price for my office. Paul, Tim and Sara are all extremely nice and knowledgeable. You find a better place for used Macs and accessories!!

Direct User

The crew at Experimac is amazing. One thing that stood out to me the most was how I was treated by Paul at Experimac. He listened to my concerns and answered all of them. I did not feel rushed, and I could tell he genuinely wanted to help. He also wanted me to meet his staff in the service department. I was shown the clean and organized Apple service area where his service team was working to replace an iPhone screen, and repairing an iMac. Thanks Paul for being my new local Apple store. The bottom line is that Paul wanted my business and really cared that I knew what his store had to offer. Thank you!

Facebook User

As a life long mac user, I'm happy to report I've found a place with both great service and a great team! My new go-to for Mac repairs, purchases, and trades. No reason to overpay elsewhere.

Facebook User

Paul and his team at Experimac understand the importance of having your device personalized and working the way you need it to be. They have a great...

Yelp User

I had a great experience here getting my iPhone screen placed. The service was fast and affordable. Great customer service thanks Sara!

Facebook User

Thank you so much Experimac for repairing my Macbook Air from water damage! I am so impressed with your work and customer service. We will be back to buy our next Macbook from you all. Thanks again you all ROCK!

Facebook User

I had a wonderful experience getting my IPhone screen fixed! The staff were friendly fast and affordable! When I need help again I will definitely come here they were everything you hope to get when it comes to customer service! Thank you so much!

Facebook User

Great alternative to an Apple Store for Apple gear trade in and used equipment purchases. Tech support team very knowledgeable as previous Apple Support...

Yelp User

Great service!! Fast, affordable & extremely knowledgeable!! Thanks for taking care of us!

Facebook User

Today I went in clueless about a problem I had with my mac laptop and they were so great and incredibly knowledgeable. I definitely recommend them and I will be coming back next time! Thanks again guys, I really appreciate you.

Facebook User

Had a great experience getting the screen of my iPhone repaired. Very friendly and prompt service.

Facebook User

Great company, great service!!! I have had my new (refurbished) desktop now for about a year and just love it!!! It has saved my aging laptop which I can leave at home now for email and whatever without hauling it back & forth to work. Was so happy with Experimac, I told my folks and they ended up with two computers and are also extremely happy!! Highly recommend!! Will use them again and again as our families needs arise.

Facebook User

Had a technical glitch at first but the experts at experimac stood behind their work and made it right. I would not hesitate to recommend them to anyone. Thank you!

Facebook User

Experisure Limited Warranty

All of our device sales are covered by our one-year limited warranty and all our repairs are covered by our 90-day limited warranty. These warranties cover mechanical defects from the original purchase store only and offers repair or replacement (at Experimac's discretion). If the device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.