Reviews

Great price on pre-owned iMac 27" and quick over the phone help resolving malware issues. I will highly recommend your store to anyone in the market for any Apple products!

Experimac Website User

We purchased an iPad Air 2 from this store and couldn't be happier.  The iPad is a replacement device for my son with special needs and he loves his new iPad!  Experimac was extremely helpful in finding us the right iPad with the right amount of memory. We don't live in the area so they shipped the iPad to us.  The delivery was very fast (2 days) and the store was great about sending us the tracking number so we could follow the shipment. When we received the iPad it was in perfect condition - the device was just like new.  The price was great too! We will definitely use Experimac again for all our future Apple needs.

Yelp User

We had several older Macs and they did a great job of giving us options and solutions for repair. The selection of pre-owned is good as well. Friendly people made it a great experience. We will be back.

Yelp User

My experience was great!!! All of the Associates were extremely polite and knowledgeable. I was able to bring my Apple iMac desktop computer to Experimac in Canton, MI. After a brief description of my problem, they were able to make a determination of the problem and fix it all in the same day. I would highly recommend anyone with an Apple product that needs some attention, repair, upgrade, etc., to visit Experimac in Canton, MI. Pat D. Plymouth, MI

Facebook User

Service there was 10 stars! Met the owner there, John, and he was so helpful and he didn't even charge me for some items. Definitely will be going back for any other of my Apple needs!!

Google User

My experience was perfect! I needed a new iPad for my son with special needs and Experimac got me just what I needed. We purchased an iPad Air 2 with 64 gb of memory for a great price. We don't live near the store so they shipped the iPad to us. It arrived fast (within a few days) and in perfect condition. The iPad looks brand new and works flawlessly. My son is very happy with his new iPad and so am I! Thank you Experimac! We will definitely come back for all our Apple product needs.

Google User

I was very impressed with the store and the service that I received in diagnosing and correcting the problem with my iMac. I also thought the used Apple products offered presented a great opportunity to update a couple of devices. I will definitely return and recommend Experimac to our friends.

Google User

Came here to get my phone fixed and ended up meeting a few of the nicest people. They took extra care in making sure they got everything done right. I would recommend this place to anyone looking to buy or sell pre owned Apple products or repairs! Will do busy with them in the future.

Facebook User

I stepped in experimac today on a whim, and I was extremely satisfied with their no-pressure approach to selling you a mac laptop. I was greeted immediately, but able to look around freely. I browsed around casually with people checking on me, but not bothering me. I walked out with exactly what I wanted and needed, not something more or less, or some sort of upsell, you often get at retail chains. I was very happy with the young woman who assisted me. We had a nice conversation, and found out that we had both worked for the actual company at some point in time, so we shared a couple of laughs. It was a lot of fun. I just wish I could remember her name. I would like to thank you very much experimac, for making my first non work related Mac experience very nice.

Facebook User

Great and fast service. Had my computer back in less than 24 hours. Fantastic customer service and friendly people. Super glad I didn't have to deal with an Apple Store!!!

Facebook User

Great customer service and even better prices! Highly recommended!! Glad to know a store like this here in the area!

Facebook User

Experimac is the best and cheapest place to get Apple products repaired. A piece of an over-ear headset broke off inside the headphone jack of my iPad mini 4, and Experimac had it out of the jack in less than 20 minutes.

Facebook User

Excellent service ! Came here with broken MacBook Air that produced no sound , and cooling fan continuously running . They fixed it in couple of days with a reasonable cost . Highly recommended for mac repairs !

Yelp User

John and team, I visited your store last month and was very impressed with your product and services. Your staff was very knowledgeable and helpful. I was very impressed with your inventory so anyone in the market for apple products should visit your store and and get a like new for a lot less than retail!

Google User

I am completely pleased with my purchase. I will be coming back for all my Apple needs.

Facebook User

A totally over the top experience with getting to the bottom line quickly, sincerely, and politely. I will be spreading the word and looking to do business with them in the future. Absolutely pleased and yes, I am elated to share this experience here and in my travels. ?? John P. and how do you like those ? ??????s? ? I loved them!

Facebook User

Amazing IT professionals minus the snotty attitude and unfamiliar lingo! lolol! Wonderful service, prompt service, pleasant staff, great location and true God-sends. Ask for Matthew, he will take great care!

Facebook User

This place is a life saver!! My 19mo old decided to toss my iPhone 6 to a concrete floor, needless to say my phone was not in good shape. We went to 2 different Sprint locations, they were HORRIBLE!! The “insurance” they offer is absolutely WORTHLESS!! It only covers manufacturer defects.. Your device usually carries a 1-2 year warranty to begin with & after that your probably going to be updating your phone.. Instead of offering any reasonable help whats their solution So as a last ditch effort I go to this Experimac down my block that I think just opened 6 mo ago. Within a couple of minutes, this dude runs a diagnostic analysis of my phone & confirms that there was really nothing wrong with my phone except for the cracked screen. The guy fixes it & has my phone fully functional within an hour. My impression of this place... very professional & knowledgeable.. but 1st & foremost HONEST! Both Sprint & Apple Store employees seemed more concerned about getting me on to a new contract or a new phone rather than actually caring for their customers. BRAVO to EXPERIMAC! It's really hard to find integrity in the Business these days.. Thank you. I'll definitely be back...

Facebook User

This place is a life saver!!  My 19mo old decided to toss my iPhone 6 to a concrete floor, needless to say my phone was not in good shape.  We went to 2 different Sprint locations, they were HORRIBLE!!  The "insurance" they offer is absolutely WORTHLESS!!  It only covers manufacturer defects..  Your device usually carries a 1-2 year warranty to begin with & after that your probably going to be updating your phone..  Instead of offering any reasonable help whats their solution without even checking the phone..  Buy a new one with a new contract..  once again SPRINT is FREKIN' Horrible, I'm getting Verizon or AT&T once my contract expires in a couple of months, thank god.  So we ended up trying to have the Apple store take a look..  They were trying to tell me there were a whole bunch of things wrong with my phone & couldn't have it fixed till 2  weeks from when I went.  -.-So as a last ditch effort I go to this Experimac down my block that I think just opened 6 mo ago.  Within a couple of minutes, this dude runs a diagnostic analysis of my phone & confirms that there was really nothing wrong with my phone except for the cracked screen.  The guy fixes it & has my phone fully functional within an hour.  My impression of this place...  very professional & knowledgeable..  but 1st & foremost HONEST!Both Sprint & Apple Store employees seemed more concerned about getting me on to a new contract or a new phone rather than actually caring for their customers.  BRAVO to EXPERIMAC!  It's really hard to find integrity in the Business these days..  Thank you.  I'll definitely be back...

Yelp User

I dropped my phone in the washer.. and while it worked after I "dried it out" it didn't charge. I took it to Experimac and they replaced the right parts and had it back to me IN AN HOUR! Amazing experience.

Facebook User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.