Reviews

A few days ago, I spilled water on the keyboard of my MacBook Air. I took it to the Apple Store to have them quote me $755 plus tax for an entire new motherboard. I felt that was too much, so I figured I would see what Experimac had to say. I was blown away by my excellent experience. I spoke with Zack and he addressed all of my concerns, and went above and beyond for me. He was honest, understanding, and obviously experienced with Apple products. Since my spill was mild, I w

Facebook User

A few days ago, I spilled water on the keyboard of my MacBook Air. I took it to the Apple Store to have them quote me $755 plus tax for an entire new motherboard. I felt that was too much, so I figured I would see what Experimac had to say. I was blown away by my excellent experience. I spoke with Zack and he addressed all of my concerns, and went above and beyond for me. He was honest, understanding, and obviously experienced with Apple products. Since my spill was mild, I was very lucky and all the motherboard needed was a good cleaning. Zack took time to give my board a great cleaning, and my laptop is as good as new! The price of the repair went from $755 plus tax at Apple to $133 out the door at Experimac! I can't thank these guys enough. I would recommend this company to any of my friends/family. Don't waste time at the Apple Store, go here first!

Google User

Very helpful, unlike the Apple store in Fairlawn they answered my calls. Also very resourceful and they know what they are doing .

Facebook User

Last week i purchased a MacBook Air, great purchase, clean product, with great support from Zach and Jason making for a pain free setup. Customer service is awesome, store is open and comfortable. If your looking for a desktop, laptop, or iPad or iPhone with apple logo on it be sure to check this place out before paying full price.

Facebook User

I didn't even purchase anything today, but I felt like these guys were on their game! No pressure, no hassle, just trying to get a feel of what I'm looking for. I'll be a first time MAC user so I'm being cautious and trying to make the right decision before making a purchase. But I'm sure I'll be visiting these guys again real soon!

Facebook User

I purchased a MacBook Pro with built in disc drive (which is what I was looking for) New MacBook Pro laptops no longer have built in disc drives. Zack transferred my data and computer was ready in about an hour. Excellent Mac products, excellent customer support.

Facebook User

All too often when a person goes to a computer store, the workers talk down to the customer, and treat them as fools. My experience at experimac couldn't have been more out of the ordinary. They are the most courteous professional capable computer store I've ever visited. Extremely helpful, extremely friendly, and excellent at communicating with me during the process. It would be very difficult to exaggerate how excellent my experience was wehile doing business there. I absolutely wholeheartedly recommend experimac to anyone needing any computer advice, or work. I will return there for any future business needs that I have. My computer that I thought I was going to need to replace, now works faster and more efficiently than it did when it was brand-new out-of-the-box. Excellent staff excellent work highly highly recommend them.

Facebook User

Experimac Canton is fast and reliable! They have a huge selection of gently used Apple devices. Their techs are extremely knowledgeable, friendly, and professional. Experimac Canton is the most competitive when it comes to price for repairs and buying devices. I highly recommend visiting Experimac Canton for all of your computer, laptop, and smartphone needs!

Facebook User

Experimac Canton is fast and reliable! They have a huge selection of gently used Apple devices. Their techs are extremely knowledgeable, friendly, and professional. Experimac Canton is the most competitive when it comes to price for repairs and buying devices. I highly recommend visiting Experimac Canton for all of your computer, laptop, and smartphone needs!

Google User

fantastic service. fixed my phone that apple said couldn't be fixed!

Facebook User

Excellent !!!These people are very Knowledgeable. I would highly recommend Experimac in Canton, Ohio

Google User

Jason & Zack Are Wonderful !!!! My Verizon IPhone 7 is Locked....and still Don't Know How or Why ?? Verizon Unable to Help ....Called Apple and was Treated Rudely !! Found Experimac on FB ...Called ..talked to Jason and Went to Store Today....They Were Patient & Totally Helpful.... Even Called Apple ....And Helped ME Understand Problem....Now to Wait for Recovery Text Being Sent and Then Will Return to Experimac for These Great Guys to Help Fix !!! Wonderful Customer Service & Nice Little Store !!! Thanks Guys !!!!

Facebook User

Just got a Mac computer and it was a great experience with the workers and manager helping me with finding the right computer at the perfect price! Definitely recommend this place if you need any computers or repairs for computers/Phones! 5/5 10/10

Facebook User

My brother and I had taken his laptop here and they did a fantastic job breaking down the issues and options in way more honest and strait forward detail than the Apple Store folk. No up-selling, just direct answers and affordable solutions. His 2012 macbook pro is 50x faster now. Before we came here he was thinking of scrapping it and buyin new. The guys at Experimac saved him about 1-2k! Turn around time is also super quick - they had my iPhone 5 screen fixed in a half hour! Seriously can't recommend this store enough.

Facebook User

The guys at experimac were very personable, extremely knowlagable and the prices for repair were a relief. When I initially took my MacBook to the apple store, I waited an hour (even with an appointment) just for them to tell me I needed to buy a new MacBook Pro and that I could finance if I didn't have the money that day.. no thanks. The guys at experimac informed me to the contrary that my older (mid 2012) MacBook pro was one of the better builds and that if I just upgraded to a solid state drive she would be up and running fast again! Sure enough, my laptop seems brand new and I am having no more lag when opening programs or hopping online. And the best part is it saved me a thousand bucks! I'll be bringing all my apple devices in here from now on.

Facebook User

My brother and I had taken his laptop here and they did a fantastic job breaking down the issues and options in way more honest and strait forward detail than the Apple Store folk. No up-selling, just direct answers and affordable solutions. His 2012 macbook pro is 50x faster now. Before we came here he was thinking of scrapping it and buyin new. The guys at Experimac saved him about 1-2k! Turn around time is also super quick - they had my iPhone 5 screen fixed in a half hour! Seriously can't recommend this store enough.

Google User

The guys at experimac were very personable, extremely knowlagable and the prices for repair were a relief. When I initially took my MacBook to the apple store, I waited an hour (even with an appointment) just for them to tell me I needed to buy a new MacBook Pro and that I could finance if I didn't have the money that day.. no thanks. The guys at experimac informed me to the contrary that my older (mid 2012) MacBook pro was one of the better builds and that if I just upgraded to a solid state drive she would be up and running fast again! Sure enough, my laptop seems brand new and I am having no more lag when opening programs or hopping online. And the best part is it saved me a thousand bucks! I'll be bringing all my apple devices in here from now on.

Google User

Zack did a fantastic job trying to fix my Mac but unfortunately it was beyond help. The water fried it. He really knows what he is doing. I was able to get a terrific deal on another Mac!

Facebook User

The gentlemen at Experimac are extremely knowledgeable and friendly. I went in asking questions and about two weeks later bought my product. They are straightforward and tries to get you the best deal for you, not themselves. Will definitely be going back if I need to purchase again. Thank you!

Facebook User

Experisure 1 Year Limited Warranty

Our one year limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.