Reviews

Very knowledgeable and friendly staff. Ask you what your needs are and recommend only what you need, although they also present options, only if you want them to. Very good service and experience shopping with them! I will be going back!

Experimac Website User

Amazing service and quality people!!!! Thank you so much for fixing my computer so quickly!

Facebook User

Amazing service!!! Friendly employees, fast and reliable!!!

Google User

Went to Experimac in Cherry Hill recently and had an excellent experience. Got my son's I pad fixed, purchased a keyboard and headphones. The staff was very knowledgeable and friendly and the service was excellent! All at a great price! Keep up the good work everyone!

Facebook User

Great people to work with. Honest and straight shooters. I highly recommend this crew. You get the feeling of just being welcome and taken care of.

Yelp User

We went to Experimac and they were able to bring my old iMac back to life - we honestly were ready to give up on it. It's running great and feels like a brand new computer-all at a very reasonable price. Will definitely go back with any future issues! Thank you Glenn and team! We are thrilled!

Facebook User

Staff are really polite and well versed in Apple. Great pricing for products, and amazing quality products as well as service. Definitely my new go to for everything Apple. ?????

Facebook User

Experimac is awesome! They upgraded the ram on my computer and it is working like new. They are super nice, knowledgeable, helpful and went over and above to make my experience quick and easy....most importantly cost effective! I would HIGHLY recommend Experimac to all mac users!

Facebook User

Great customer service, got a great macbook for a good price and they even threw in a pink keyboard cover. Definitely check the place out if you're looking for a Mac!

Google User

Had a great experience getting my iMac repaired. The CD drive gave up the ghost and Apple could not repair as it reached its end of life. The folks at Experimac had it fixed in 2 days. Super friendly and very reasonably price.

Facebook User

I had a wonderful experience at Experimac. The knowledgable staff was extremely helpful in my selection of a new iPad. Glenn Trommer , the owner, is all about satisfying the customer. I would recommend Experimac to anyone who loves Apple products.

Facebook User

Please support this excellent business! Glenn and Mike and Mike are friendly, professional, very reasonably priced, and they know their stuff.For many years I used MacXprts in Cherry Hill to take care of all my Mac needs. But since they went out of business, I've struggled to find a worthy replacement.Well, Experimac is the answer.They fixed my Mac Pro very quickly, upgraded it with more RAM, and kept me informed every step of the way. Couldn't be happier.10/10

Google User

Please support this excellent business! Glenn and Mike and Mike are friendly, professional, very reasonably priced, and they know their stuff. For many years I used MacXprts in Cherry Hill to take care of all my Mac needs. But since they went out of business, I've struggled to find a worthy replacement. Well, Experimac is the answer. They fixed my Mac Pro very quickly, upgraded it with more RAM, and kept me informed every step of the way. Couldn't be happier. 10/10

Facebook User

I was visiting my family in the area for a short vacation and my screen shattered (I mean really, completely shattered.  I had only taken my phone case off for a minute!) I took it to experimac and they were amazing!  They replaced it while I waited, the customer service was friendly and the owner was really nice and helpful.  He even helped me figure out another issue my sister had been having with her laptop!  Not only would I absolutely go back again, it is unlikely I would go anywhere else.  Their prices are great and they know what they are doing, definitely people I can trust with my electronics!

Yelp User

Best experience with tech repair I have had EVER. Quick assessment, excellent customer service, very competitive pricing. Also, they have great prices for refurb mac laptops, desktops, and mobile. This is especially helpful for nonprofit organizations! Sidney Hargro, Community Foundation of South Jersey

Google User

Best experience with tech repair I have had EVER.  Quick assessment, excellent customer service, very competitive pricing. Also, they have great prices for refurb mac laptops, desktops, and mobile. This is especially helpful for nonprofit organizations! Sidney Hargro, Community Foundation of South Jersey

Yelp User

Definitely would go back for any type of  mac or iphone fix!  My Mac was not turning on because it was not charging correctly. I went to the Genius Bar in Cherry Hill and they told me that there was something wrong with the actual charge port on the computer NOT the adapter. They told me that as a precautionary measure   I need go inside my computer and back it up myself or go to a 3rd party vendor. Thus I went to Experimac. The employees really take there time to help you, and in my case they SAVED me alot of money. They checked if my MAC would charge and it worked!! They checked if i lost any data for a very reasonable diagnostic fee (HARD TO BEAT), and fortunately I didnt! And even better, since they solved the problem the diagnostic fee went towards my new charger (which I bought from them) and so in actuality I did not pay for any labor and I only had to pay for the charger. I HIGHLY recommend them for any computer needs, they will help you save money and are willing to work with you!

Yelp User

I was really happy to find this place near me.  I broke the glass on my daughter's iPad and they fixed it that very day.  Guys were super nice and got great service.  Would go back again!  Nice selection of used computers (I saw APPLE) as well.  The prices looked pretty good.  Thanks for a great job!

Yelp User

I called these guys for advice to speed up my 2011 iMac, as it was slowing down quite a bit. Their knowledgeable advice was terrific, they know where they are talking about. They didn't advice me to buy even more stuff, but they just installed some extra RAM and cleaned up my HardDrive for me.The sold me a very reasonably priced external harddrive to clean my internal drive up, and installed the additional RAM 'on the fly'. They kept me informed about every step of the proce

Facebook User

I called these guys for advice to speed up my 2011 iMac, as it was slowing down quite a bit. Their knowledgeable advice was terrific, they know where they are talking about. They didn't advice me to buy even more stuff, but they just installed some extra RAM and cleaned up my HardDrive for me.The sold me a very reasonably priced external harddrive to clean my internal drive up, and installed the additional RAM 'on the fly'. They kept me informed about every  step of the process, by just giving me a quick call. I can honestly recommend this store. They are very knowledgeable, friendly and they work hard to make their clients happy. They also sell refurbished iMac's and Macbook (and accessories) which are up to 50 % or more cheaper than the regular items at a Mac store. Highly recommended, just give them a call, I am sure they are glad to help.

Yelp User

Excellent customer service! I highly recommend Experimac

Facebook User

They fixed my iPhone screen in under an hour and at a very low price!!! The owner was very friendly and the business was very accommodating. The employees are very knowledgable! I would recomend to a friend

Yelp User

The service here was incredible. I couldn't believe how quickly my phone was fixed. I will come back here anytime if I have any other issues with my phone and will advise any other friends to do so as well.

Facebook User

Great service all around! I have never been to any other store that repaired my phone as quickly and efficiently as the employees did here. Would recommend to anyone in a heart beat!

Facebook User

Great place. Repaired my iPhone 6 screen very quickly. The best thing? No wait like the Apple store!

Facebook User

great service with high quality repair !

Facebook User

Excellent service. I would highly recommend. Took my MacBook Air in for repairs. Quick and honest service.

Yelp User

I got an iPhone 6 plus from this place and the service was great and they work with you they good people over here and u can trust them with any thing u buy from them they really helpful.

Facebook User

Glenn and Mike were awesome!! They found exactly what I was looking for and were even able to get me a better machine than I had asked for!! I totally recommend them for your computer needs!! Very friendly and easy to work with! Through the whole process they keep me up to date on everything!! If you are looking for a Mac and don't want to spend a ton of money on a new Mac this is the place to go!!

Facebook User

Experimac - excellent and I highly recommend them. My daughter cracked the screen on her iPad mini. I looked up service co.s in the area and one that had great reviews was Experimac in Cherry Hill. I stopped by the store a half hour prior to the store opening thinking no one would be in or I'd have to wait but to my surprise the owner was in and helped me asap. They repaired the screen that I'm now typing this review on....same day repair, great customer service and very reasonable price.

Yelp User

I was panicking because my MacBook Pro would not turn on or take a charge. I brought it to Experimac and they got it back up and running like new. They are very professional, knowledgeable, and quick! I had my computer back within a week. I would HIGHLY recommend any Apple user to contact them if they ever have a problem with their devise.

Facebook User

Great place!! Will definitely go here for all my Apple needs!!

Facebook User

The staff and service at Experimac was amazing! I definitely recommend this store! Go visit, it's worth the trip!

Facebook User

This company really does want to show value on what they give out on service .thanks again

Yelp User

Very professional

Google User

The guys at Experimac were amazing! My Macbook Pro died 2 weeks before finishing my college courses and beginning my student teaching. I was in a complete panic. Although my computer was unable to be fixed, the guys were able to get me a refurbished one for the same price I would have paid to fix it. AND they were able to save all my files and pictures (that I stupidly never backed up!). I will never go anywhere else! Thanks guys!

Facebook User

They helped me pick the perfect MacBook for school. The process was fast and easy. Thank you for all your help!

Facebook User

Glen and Mike found the perfect refurbished iMac for me in my price range. I am now proud owner of a 27" iMac that is huge in screen and capacity.

Facebook User

Fast and great service at an awesome price. Brought in my "vintage" MacBook Pro yesterday because Apple couldn't get it running. These guys had it fixed in just a few hours. Back up and running now. I had just about written it off and was looking for a new machine when I got the call. They breathed new life into the old girl and I can get back to work. Even gave me a trade in value for the future upgrade I'll have to do eventually. Running on a 2009 MacBook 15" right now. Good to know there are other options out there besides Apple care. I'll be back!!

Facebook User

Quick, friendly, knowledgeable and locally owned.

Facebook User

Excellent service, excellent prices...I highly recommend them for Apple repairs.

Google User

Great deals on Apple products! The guys are super knowledgable and professional.

Facebook User

My hard drive recently crashed and I went into the Apple Store and they told me that my laptop was too old so they could not help me. I drove immediately to Experimac where they took it in right away and fixed it within one hour. The employees are all very nice and helpful and knew exactly how to fix my computer despite it being almost 6 years old. I recommend going straight to Experimac to get your device repaired!

Facebook User

So happy we went here. Glenn, Mike, and Mike are not only great at what they do, their customer service was beyond exceptional. From consistent updates to even giving me a loaner computer, they are ahead of the curve when it comes to business and professionalism. Thank you!!

Facebook User

I can't thank Glenn and his staff (Mike) enough for the awesome customer service they provided me. I thought customer service and integrity like this no longer existed. I wish I could rate them 10 stars! They are the best. They will do everything they can to help and then some. I love my new IMAC I bought there, it's like a new machine and I'm smiling once again. Thank you!

Facebook User

Wish I could give these guys ten stars, they are the best and the go to guys in that area for Mac and other computer repairs, anything Apple, phones, iPads, they will take the best care of you.  I can't say enough about their awesome customer service and integrity. I love my new iMac I purchased there, it is like a brand new machine for a great price. Ten stars!

Yelp User

So great! So extremely knowledgeable, helpful and affordable!!!!

Facebook User

Absolutely fantastic service! The iPhone I brought in had a cracked screen and was unresponsive. Everywhere else I had looked for a solution said it would cost a fortune (at least a fortune to a me) to take care of it. When I was referred to Experimac I was amazed to hear the price was basically half of what everywhere else was asking for. I entered the store to friendly faces and offerings of water and snacks. The service was quick and efficient, and very much unlike my past experiences at tech stores. I will definitely recommend this store to my friends and family. Thanks, Glenn and Mike!

Facebook User

Gave them my MacBook Pro and was fixed in one week when Apple wanted to charge me $1900 and I was charged less than half that. Great service. Extremely...

Yelp User

I took a five or six year old iPad to Experimac because I was told by Apple that it couldn't be restored and that it might need a new charging port. The very friendly and professional staff member ask some pertinent questions and offered to run some diagnostics. It turned out that it was easily restored, and did not need a charging port. Walked out very pleased and with no expense! While there, 2 other customers came in to retrieve products and seemed equally pleased with their service. When needed I will definitely return to Experimac ! Highly recommend.

Facebook User

Firstly, I have to apologize for not writing this review sooner. I was too busy using the quality product I received at this wonderful establishment....

Yelp User

Awesome people awesome service and I highly recommend this business! Thank you for everything Glenn and Kevin:)

Facebook User

I will definitely use these guys again. They're very knowledgeable & competent. I'm very technical & do most of my repairs when I have time but these days time is scarce. I'm usually very skeptical of computer repair shops but Experimac is legit. They kept me informed all the way through process. They didn't have that Up Sell vibe like most shops I've dealt with. Give them a call if you have issues.

Google User

Really glad their business is in our area. Very happy with Experimac.

Facebook User

Easiest and best service I've ever had with getting my IPad/phone fixed! Walked in, was greeted nicely, my iPad was fixed within 5 minutes and I got educated on other services they provide! I will definitely be back and recommend this place to others!

Facebook User

A local computer repair shop nearly destroyed our 27” Mac by unnecessarily replacing a perfectly good hard drive with a PC drive and shorted out the system. Experimac in Cherry Hill expertly diagnosed the problem, reinserted the original hard drive and fixed the short caused by the original tech. Needless to say, Experimac has our undying gratitude for their expertise, friendly professionalism, and quick, fairly priced service. There is no better Mac/Apple repair shop in the area. They are the best!

Google User

I was in the market for a new laptop. The store came highly recommended from a coworker. So my husband and I stopped in this store to check it out. The staff was friendly, attentive, and provided comprehensive details when going over product. The owner was present as well and was just as courteous while offering additional assistance. Overall, I received excellent customer service and felt very well-taken care of.

Facebook User

I took my iPhone to Apple in hopes of a replaced screen but unfortunately they were unable to offer me service due to a bend in my phone. However, an associate recommended Experimac Cherry Hill. The owner assured me that he would be able to replace my cracked screen. Within an hour, my iphone was fixed and the screen looked just as new. He also offered me a complimentary screen protector. Great customer service! Thank you again for fixing my phone.

Facebook User

I came in on Saturday, July 1 to get two iPads fixed. When I saw their prices, I decided to go with one for the time being. Since it was a holiday weekend, I wasn't surprised that it wasn't completed quickly. They are closed on Sunday's & were closed Monday (according to voicemail) and Tuesday for the July 4th holiday. I called on Friday, July 7 to see if I was going to be able to pick up the device & they said it would take another day since they needed to order a part. I stopped by to pick it up on Saturday, July 8. It was ready for me to take! However, because of the part they needed, it was going to be more than I had been quoted. I was a little disappointed, but I understood. Got the device back to my sister...repair was a birthday gift...she was delighted! Thank you!

Facebook User

I was having a lot of trouble with my laptop and I couldn't figure out why. Apple store was going to charge me over $100 and not even look at my laptop for...

Yelp User

After my sister has used Experimac to fix her iPhones - we went there so my son could purchase a refurbished mac laptop tonight. Top notch service and knowledge!! So great in helping him make his decision tonight! We will definitely be back and spreading the word!! Thank you!!!

Facebook User

they replaced my macbook pro's laptop in just a day and it works great!!! perfect!!! i took it to macsultants before and they charged me $75 just for them to tell me "it could be the hard drive, memory, or motherboard" what a complete waste of time and money!!! but this place is GOLD!!! if you have any problems with your mac or apple product, THIS IS THE PLACE TO GO!!! i could not thank them enough and will definitely return, should i need their services again!

Google User

I brought in a seven year old macbook. The staff was very helpful. They told me that the computer was in good condition. They wiped the computer and in an hour or two I picked it up. Before buying a new computer, I highly recommend stopping by their store first.

Facebook User

My phone's Siri wasn't working and the employees at Experimac were very helpful in finding out the problem and fixing my top speaker on the phone. This solved the problem and I was impressed by their knowledge of Apple products and their friendliness. Definitely will be coming here if I have future phone or computer issues.

Facebook User

I left my moms MacBook outside under sprinklers and experimac made it easy to repair the whole situation lol! Fast, affordable, and friendly. Recommended!

Facebook User

I had a 2014 MacBook Air with 126GB, which isn't nearly enough storage for college. I called and asked if they would be able to upgrade my laptop to a 256GB. The next day I was able to pick up my computer along with accessories for my laptop all at a super manageable price. Aside from the excellent service they offer, the people there are awesome and very generous. Highly recommend Experimac for a quick fix on all your older models that Apple refuses to touch.

Facebook User

Broke the screen on my MacBook. Went to the Apple store and they wanted $360 to replace the entire top half of my 2012 computer. The nice guy at Apple's Genius bar sent me here. (I had also gone to CompuPro in C.H. and they were rude, condescending, and wanted over $200 just to replace the glass). So experimac fixed my computer perfectly in less than a day and only charged me $99. I will be going to them for every issue I have with any of our Apple products.

Google User

Knowledgeable, fast and a great deal! Plus a warranty! I highly recommend Experimac in Cherry Hill.

Facebook User

Brought my 2011 MBP to Experimac in Cherry Hill to get my screen repaired. They did great job and fixed my computer at a reasonable price. Highly recommended!

Facebook User

Came in today to purchase a Mac book !! They were very helpful with assisting my needs!! I would recommend them to everyone !! We left there with a MacBook Pro for 1/2 the price compared to the apple stores !!!

Facebook User

Ive taken several items in for repair, and these guys really know what they are doing. They are honest and they stand behind their work. I highly recommend them

Yelp User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.