Reviews

Great service, excellent prices and quick turnaround. I will most definitely shop with Eric Sosa at his Experimac store again!

Experimac Website User

My daughter and I purchased our first Mac computers and it was an awesome experience. They are so knowledgeable and helpful. The prices and competitive and the service is exemplary!

Facebook User

All around great service: personable personnel, astute and eager to help, expedient and technically proficient. Recommend any and all utilize their services!!!

Facebook User

Great service...wonderful place to shop for Apple products

Google User

Experimac was fantastic! There team offered me a great deal for an older Mac I was trying to sell and trade in for a new model. The new Macbook Pro I have is fantastic, all up to date and works like a charm. Super thankful! Definitely a great company to do business with.

Google User

Great prices, good service, would highly recommend

Google User

Great products at great prices! I buy here all the time!

Google User

This place is great! Customer service is wonderful. They gave us a great price for our old Mac. Knowledgable, trustworthy and all around wonderful. Eric and his staff are great.

Yelp User

Excellent customer service! Very knowledgable and thorough. And they offer great products!

Google User

Experimac is awesome! Fixed my phone efficiently and fast. Found me a case in my favorite color and for a reasonable price. I even stayed for 39 minutes just having a good conversation. Thanks Eric Sosa for fixing my phone and for making the whole experience truly comfortable. #TeamExperimac

Google User

Good service, fast and friendly, I'll be back.

Google User

The guys at Experimac really know their stuff. Loved the fast, friendly service getting my MacBook back running like new. I know who I'll be seeing when I'm ready to trade up to a newer laptop.

Google User

The experimac team are awesome !!! Great customer service. They were able to fix my screen within 30 mins, also 30 mins to closing. Not only do they do repairs there store is filled with numerous of new cool Mac products! Come check them out you won't be disappointed.

Yelp User

Great Service, was able to fix my shattered screen within an hour plus a 90 day warranty. Very friendly, and kind!!

Yelp User

Great service. Thanks to Eric and Deon for getting my system upgraded. I appreciate all your help.

Facebook User

Eric Sosa, and his team at Experimac, are fantastic! They were very professional, knowledgeable and kind. I will most certainly utilize their services and shop from them in the future. Great inventory selection and lots of awesome accessories for sale too. No need to buy new again!

Google User

Eric Sosa, and his team at Experimac, are very knowledgeable, professional and kind. They helped us with an old laptop and getting us working at optimal speed again. We will continue to work with them for our personal computing service/repair needs in the future!

Facebook User

Eric Sosa, and his team, are very knowledgeable, professional and kind.  They helped us with an old mac laptop and getting us running at optimal speed again.  Loved the store, all the items available for purchase and how quickly they worked with us.  We will definitely come back!

Yelp User

Had a repair done on my iPhone. The phone now works perfectly, and the repair was done much more quickly than they promised. Great staff. Thanks, Experimac

Facebook User

The customer service here is amazing! Everyone is so knowledgable! I will definitely being making many more visits to take care of all my Mac needs!

Facebook User

This place is absolutely the best. About a month ago I saw an ad about this place and I was like hmmm let me go take a look. I ended up purchasing an iMac at a very low price and it works perfectly. Only downside is that I can not update it further than el captain. No biggie. Like I said my Mac works fine. I also got an apple TV 3rd Gen at a lower price too. They do military discount as well. Check them out!!!

Facebook User

This place is absolutely the best. About a month ago I saw an ad about this place and I was like hmmm let me go take a look. I ended up purchasing an iMac at a very low price and it works perfectly. Only downside is that I can not update it further than el captain. No biggie. Like I said my Mac works fine. I also got an apple TV 3rd Gen at a lower price too. They do military discount as well. Check them out!!!

Google User

Th customer service was awesome! I highly recommend them for all your Apple needs.

Facebook User

I was so beyond nervous to enter the store ( so much so I was just sitting in my car staring at the doors) because I'm a broke college student working an unpaid full time teaching internship who had a broken laptop. After finally walking in, the people were so kind and friendly, and eager to help. They listed all prices and explained details about my computer in a language I could understand. They also offered me a 10% student discount (because they probably felt bad for me, tbh) just plain out of generosity, because typically they don't have student discounts. They took care of my laptop that same day and were very helpful with all that I needed and all my crazy questions and worries. Highly recommend. They rock, and listen to snazzy music, so check 'em out.

Google User

I went to these guys and their professionalism and knowledge was far more than I experienced anywhere else in Columbia! Their prices were fair and less expensive than anyone I've dealt with here! Would definitely recommend you check these guys out!!

Facebook User

So my almost 2 year old iPhone 6 battery took a complete dump the day before Christmas and I nearly died. I woke up to no alarm. I had no idea what day it was, what time it was, or even what year it was! I had no calendar, no reminders, no texts, no contact with the outside world, nothing. I considered ending it all, but I found this awesome place on two notch who installed a new battery in like 15 min for only $39.99! Apple wanted $79 and for me to drive an hour to Charlotte or Augusta (and had no appts available because it was their holiday busy season). Just wanted to give Experimac a shout out!!! They do all things apple and even sell used iPhones. Super nice staff and trustworthy people. My battery is brand new. I can go all day without charging it and I'm on it a lot. � It was a close call. Thanks guys!!!

Facebook User

I happened across Experimac of Columbia's page today and must say I'm glad I did. Sent an email to Eric and was quite surprised with how prompt he responded. THEN, upon entering the location was extremely happy with my choice to pay them a visit. Eric was courteous, professional, and even offered to carry my newly purchased MacBook out to my car (I had my hands full with my 2-year old). Will definitely be going back to view some of the other items available and will also be spreading the word. 5 Stars all the way!!!

Facebook User

So my almost 2 year old iPhone battery took a complete dump the day before Xmas and I nearly died. I woke up to no alarm. I had no idea what day it was, what time it was, or even what year it was! I had no calendar, no reminders, no texts, no contact with the outside world, nothing. I considered ending it all, but I found this awesome place on two notch who installed a new battery in like 15 min for only $39.99! Apple wanted $79 and for me to drive an hour to Charlotte or Augusta (and they didn't even have any appts because it was the busy holiday season). Just wanted to give Experimac a shout out!!! They do all things apple and even sell used iPhones. Super nice staff and trustworthy people. My battery is brand new. I can go all day without charging it and I'm on it a lot.

Google User

It was great, they change my battery for me and it's been working good on my phone.

Google User

Always a pleasure during business with experimac. Eric always has the beat deals in town!! Great environment!! Great spot to get a deal if your a apple lover!

Facebook User

Need a gently used but NEW looking Macbook/Mac desktop? Please checkout Experimac! I am the owner of a few aging Macbooks where the OS cannot be upgraded to the latest and greatest. I spoke with the owner about options available with my current Macbook(s) and I was able to recycle mine for credit towards another on that was 10xs better in the store!! The customer service from the owner and the technician were hands down the best ever! The store front was very inviting and easy to navigate. I am Mac user so I did not have many questions but the ones I did have were quickly answered. Many thanks goes to Experimac for such quick customer service and great pricing! As I am out of town alot this is a great one stop shop to meet my Mac needs!Thanks & keep up the good work!

Google User

Recently purchased a MacBook for my son. Great customer service and prices!

Facebook User

These folks are superstars!!!!  They fixed my Mac and my iPad in a very short period of time and I couldn't be more pleased.  Everyone in the store is very personable and go above and beyond to help their customers.  I will bring all my Apple products to these wonderful folks!  Thank you so much!!!!

Yelp User

I had a great experience here! My old MacBook was dead, but the staff transferred thousands of my pictures one by one to be sure I wasn't left without them on my new computer. Their prices are reasonable and the electronics are in great condition!

Facebook User

I cannot say enough good about Eric Sosa. I was in town on business when my hard drive crashed. I called Eric based on his good reviews and drove right over to Experimac. His shop is super clean and super organized and I was taken care of right away. Eric told me the price up front to run diagnostics to confirm whether or not my hard drive had crashed. After confirming that was the situation he suggested I contact the hard drive manufacturer and find out if it was still under warranty. In fact my drive was still under warranty and it didn't cost me anything other than time and postage to get a replacement. Meanwhile, Given the grave nature of my business (death of my Mother), Eric waived the diagnostic fee. I tried to pay him, but he wouldn't accept my money. Eric is not only highly professional and organized, but he is also kind-hearted, something oft times lacking in modern business transactions. If you are in Columbia and have any Mac issues, see Eric at Experimac.

Yelp User

Really helpful, very knowledgeable about there products, products are very satisfying and great for a student budget would recommend this store to anyone looking for reasonable price for any Mac or laptop

Google User

Fantastic! My husband Patrick and I found a computer for our business here. They also upgraded my personal computer. It's much faster! They were able to do it in the same day, which was really convenient for us since we live on the other side of town. Best prices, service, and staff. Highly recommend this store. We will be back!

Facebook User

The best customer service! Will definitely be back!

Facebook User

Great service! I am a DJ and my MacBook went out on me. I contacted Experimac in columbia and within a week, I received a new one. They are 100% here to serve their customers I would definitely recommend Experimac to others!

Facebook User

Dropped and completely shattered my iPhone 6 yesterday. Went there..and my new screen is beautiful!! No issues..they did incredible, super happy with my new...

Yelp User

Took my iPhone 6 into them in January, the screen was shattered with tons of dead-spots, home button was missing, and I could head people on the other end of voice calls, only through FaceTime. it was basically running on fumes for months until the day of. Gave it to them and they had everything repaired within the hour. Speedy work, great people and an trusting environment

Google User

I love Experimac Columbia East! They offer a great selection of gently used Apple devices,their techs are knowledgeable, friendly, and professional. They are the most competitive when it comes to price for repairs and upgrading devices. The owners are great and really care about their customers, customer experience, and solving problems quickly.

Facebook User

I love Experimac Columbia East! They offer a great selection of gently used Apple devices,their techs are knowledgeable, friendly, and professional. They are the most competitive when it comes to price for repairs and upgrading devices. The owners are great and really care about their customers, customer experience, and solving problems quickly.

Google User

I went into this store with a water damaged iPhone and they first told me that, it wasn't promised to be recovered and I fully understood. After a couple hours of hoping/praying that my loved iPhone that would turn on and get my photos and data off, they called me with success. Thanks Experimac!!

Facebook User

Great place, pleasant and helpful staff.Will recommend

Google User

I use Apple products from my business and these guys keep my equipment in tip top condition. The staff is professional, fast, and courteous.

Facebook User

Went to the big box store geeks and they told me I needed to make an appointment to have my mac serviced. The one time fix package was going to be $149 to start. I came across the street here and had my Mac serviced for $49 and was done in a few hours. Great customer support and fast turnaround time! I ended up up grading my ram and changing my hard drive to ssd for greater speed and do not regret it! Highly recommend!

Google User

Highly recommend. Great service and great prices.

Google User

Excellent customer service that did not push the most expensive products to make the extra dollar. Replacement of a teenage girls phone screen with a fast return is always a plus. Even suggested once I find out future needs they would give me the best recommendations even if it were not with their business.

Google User

Great service and very prompt. I loved that I got to keep my laptop until the part came in so I could still use it at work. If anything else happens to my computer I'll definitely take it back here!

Google User

Excellent service - fast an reasonable priced - couldn't have been anymore pleased! Super nice guys!

Yelp User

Had a wonderful experience with my daughter purchasing her MacBook for school! Very friendly, helpful, and knowledgeable staff! Would definitely recommend!

Facebook User

Came in the store and needed some assistance with my MacBook Pro. Eric and Chris were extremely helpful in assisting me right on the spot. these guys are a gem. It's good to know that Mac users (in the northeast) have somewhere to go when they are in need of Mac help. also, their prices are extremely reasonable.

Google User

Place is great and saved me money. Battery replaced and charging port on the iPhone 6 saved me $300 from sending it to apple =]. Military and civilian friendly. Very knowledgeable techs!

Google User

This is a place to go for apple product repairs and certified used products. I got my phone fix right away. We are so glad we got our iMac computer there...

Yelp User

I walked in twenty minutes before they closed begging to fix my husband's iPad for our wedding anniversary gift and they were more than willing to help. The...

Yelp User

I came in with a broken trackpad and Experimac fixed and replaced it for me in a matter of hours. Dean especially was very helpful and provided excellent customer service. I will continue to come back to Experimac with all my Apple product needs. They did an outstanding job.

Google User

My experience at this Experimac Columbia East location is 5-Star excellent all the way around: The staff is very courteous and professional. They are very knowledgeable and willing to really "listen" to customers needs and issues. Management is also very professional and is willing to accommodate to provide valuable customer service. I've gone back multiple times with the exact satisfying visit. You will not be disappointed...

Google User

I took my water damaged MacBook Air to experimac and with 2 hours he had fixed it and it worked perfectly, thank you so much for saving me so much money, so I didn't have to buy a new computer.

Facebook User

I stopped by Experimac Columbia East today because I couldn’t get my Iphone 5S to charge anymore. The gentleman in the front desk helped right away and didn’t even charged me even that it required some time to work on my Iphone. The service was great and very professional, the place looks amazing and they have great deal on the electronics that they sell. I would tell and recommend to all my friends and family to stop by Experimac Columbia East and check it out.Once again, thank you guys so much for the amazing service.

Google User

They are great people to work with and purchase from. If you want a Mac that is perfect condition at a reasonable price see them.

Facebook User

What can I say? Experimac knocks it out of the park. They offer prompt service and they are SUPER knowledgeable. My Macbook Pro was having major issues and they were able to diagnose the issue AND back up and save all my info. They also have fantastic prices on other Macs and Mac accessories-- very competitive with Apple and other retailers and what not. Eric and his team are the best!

Google User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.