Reviews

I came in wanting to repair my phone. They said it would be $30, which is very reasonable considering the store up the street wanted $75. Their staff was super friendly and really cared about me having a good experience there. We had another phone that didn't have a cracked screen so they let us take the screen off of that phone and put it on the cracked phone. They estimated it wold be about and hour, but it ended up being more like 40 minutes! With the other phone we had we sold to them and got $10 off. I really liked this store and I highly reccomend it to anyone who needs their phone to be repaired

Google Plus User

Great service. We had problems with our Ipad and Joe worked with us. Very kind and and fixed our problem quickly. Will definitely recommend them and continue using them for our problems.

Experimac Website User

Thanks, Experimac, for the great service! I walked in with a cracked screen and walked out with a phone that looked as good as new! They were very professional and quick about their work. Will definitely use them again!

Facebook User

I bought a used Macbook Air a couple of weeks ago. I couldn’t be happier with my purchase. The service was amazing too. So helpful. No up-sell, just good, solid advice.

Facebook User

I had a wonky screen problem on my iPhone6 and after going to three other places, it was recommended to go here. I am so glad I did! Not only was it superb customer service but the prices can NOT be beat. (And quick too!) I will absolutely be returning and I will tell everyone I know to take their business there! HIGHLY recommended!

Facebook User

I cracked the screen of my iPhone 6, so I was in need of a repair. My insurance through Best Buy wanted $200 plus tax, so I decided to look elsewhere. I'm so glad that I found Experimac! The store is very clean, the workers I encountered were extremely professional, and my phone is in perfect condition again. They even applied a new screen protector that I brought from home for free. While my phone was being fixed, I was able to watch their Apple TV. I was in and out within 20-30 minutes. I can't say enough good things about this business. This is going to be my new go-to place for anything Apple related!

Yelp User

Experimac was wonderful. After they quickly replaced my screen with no problems, my iPhone 6 had an issue that they struggled to find a cure for, despite multiple phone calls to outlying help networks and many hours spent focused on fixing it. They were kind enough to make one of their refurbished phones work for me at no additional cost to myself. Much appreciated. It's so nice to have a repair shop so close at hand that strictly deals with Mac products. Staff was very personable and pleasant to deal with. Would definitely recommend them to anyone.

Facebook User

I took my Macbook to get a quote and it was super easy and hassel free, and i got what i wanted price wise. They are also very friendly which i love! I would highly recommend this place to friends and family.

Google User

Good customer service and knowledgeable. Plus great pricing! Got my iPhone 6 speaker fixed for $39 :)I've had phones fixed at other places before and this one is by far the best.

Google User

I dropped my iPhone 6 off at Experimac after it was submerged in water and would not turn back on. Within 45 minutes they had my phone back in action. Highly recommended!

Facebook User

I came in wanting to repair my phone. They said it would be $30, which is very reasonable considering the store up the street wanted $75. Their staff was super friendly and really cared about me having a good experience there. We had another phone that didn't have a cracked screen so they let us take the screen off of that phone and put it on the cracked phone. They estimated it wold be about and hour, but it ended up being more like 40 minutes! With the other phone we had we sold to them and got $10 off. I really liked this store and I highly reccomend it to anyone who needs their phone to be repaired

Google User

I just had my iPhone 6 worked on by these two awesome gentleman with the best of service. I bought a new Macbook battery and they were able to answer some questions about my computer as well. They are very fair priced but I would pay more due to their awesome service and attention to detail. I would/will recommend them if you have ANY Apple issues with any device. Thanks again for the awesome help!

Facebook User

Fast, friendly, honest service. They fixed my iPhone immediately while I waited. These guys have a passion for happy customers and it shows. I recently moved here and was disappointed that there are no Apple Stores/Genius Bars in the area, but I gave Experimac a shot because they seem like the best place by far. Now I would say that I would come here even if there was a Genius Bar. This is the best place in the QCA for Apple products.

Yelp User

Thanks to Experimac, I love using my computer now! These guys really know Apple products and how to maximize their potential. Jordan increased my *painfully* slow 2012 Macbook Pro speed 20-1000 times, depending on the process. No exaggeration -- many processes that used to take several minutes now happen in a moment. It's like having a brand new top-of-the-line Mac. It's significantly faster than it was right out of the box even while running multiple applications and an If you have an underperforming Mac these Apple experts will help you to speed it up for a reasonable cost. They really know Mac / Apple products and can be trusted to care for and upgrade your computer "baby." Prices are very reasonable and WELL worth the results and time savings. My only regret is that I didn't bring my computer to them a lot sooner. Thank you, Experimac! -- A little background: My SO encouraged me for nearly a year to take my Macbook Pro to Experimac. I was skeptical that anyone could help as I always suspected I bought a lemon. I resigned myself to getting a new computer but didn't have the money nor desire to spend $1800+ on a new Mac when my last one was so annoyingly slow. Before, my computer froze all day long. I learned to walk away and do other things while I waited for the computer to do its thing. It consistently took a few minutes for me to shut down or Force Quit *each* application. Now it happens in a moment. Force Quitting all applications to restart my computer often took 40+ minutes from the Ctrl-Alt-Del to restart. I ran Maintenance all the time but within an hour of restarting the computer it would again be barely usable. Now, every task I perform is lightning fast. I can run multiple programs with ease then shut them all down and restart the computer in less than a minute. When I restart Chrome all my old tabs load in seconds(!) instead of minutes. If you're having speed or freezing issues with your Mac, I highly recommend you give Experimac a try. They can also load new OS and seamlessly transfer your data and applications. You'll get a lot of benefit and support a locally owned business doing stellar work. I can't thank them enough for their help.

Facebook User

Did a quick, affordable, and effective replacement of my iPhone 6 screen today. Will definitely come here again!

Facebook User

Really honest hard working people here. So rare now days! Saved us a trip to Des Moines to get my iPad worked on. We will do all of electronic Mac & or Apple shopping at this place only from now on! Thank you Jordan! Go to this place you will not be disappointed !!

Facebook User

Cracked my iPhone 6+ screen and almost paid 300$ to get a new phone through Verizon... Instead I took my phone to Experimac right off Utica Ridge Rd, they fixed my phone in 20 minutes and it was SO AFFORDABLE! Such a friendly, upbeat, atmosphere with helpful professionals ready to answer any question you may have & cater to your every need. Definitely recommend this place to anyone!!! Thank you Experimac for taking care of me today!!!

Facebook User

They where very helpful when I was considering a change from Android to Apple!

Facebook User

Fantastic service. Very knowledgeable and friendly staff.

Facebook User

Best Service and most reasonable prices! I will count on Experimac for all of my Mac needs from now on!

Facebook User

Give them a try... you won't be sorry!I searched "Apple Store near me" and they were one of the three names that appeared.Not a fan of big box stores and employees who either only want to sell you something new or don't care about your issue. Joe the owner answered the phone  and identified what I needed, and even though he did not stock the cable I was looking for, he found it on Amazon and sent me a link to my email address.  Who does that?My daughters MacBook is having a disk drive issue...just found my guy to fix it!

Yelp User

Thank you. Honest people great work! Really saved us money!

Facebook User

Excellent customer service and service to my phone.

Facebook User

Really great very nice really helpful I would recommend anyone with an iPhone to come to experimac !!!

Facebook User

I can't believe this place is so great! As an "Apple nerd" true to heart, this place amazes me with their tech's knowledge and the customer service from the owner himself. I have had plenty of bad experiences at many other places, (I won't name) and there was a few times I went into the store and didn't leave a review and I should have. Talk about a place that cares! 

Facebook User

Incredibly friendly staff, professional and fast!

Facebook User

Thought I had busted my screen on my new iPad. Brought it here because their price was fair compared to other places in town. Well they discovered that my screen protector had done its job and my screen was actually pristine! So I only had to get a new screen protector. I will definitely recommend them to friends :)

Facebook User

Having trouble with my iPhone, they were super friendly and helpful! Problem solvers!!! ( they didn't make me feel stupid) I will be back! Thanks

Facebook User

Great shop! These guys saved me a claim on my insurance, and fixed my MacBook Pro screen, same day and at a low price. Ran diagnostics on it for us too....

Yelp User

Very helpful and nice, stayed late just to help me, replaced my screen really fast and helped me fix my phone issues! Would highly recommend

Facebook User

Got a computer or phone problem nobody else. Can fix? Go to Experimac - theyll fix it! They go the extra mile for you. great guys!

Facebook User

Great service!!! My iPhone 5 was starting to give me problems. I did not want a new phone with it's high price tag. They ordered in a used iPhone 6S and...

Yelp User

Love this place! Great, friendly service and received a nice trade-in on old products.

Facebook User

Best around. Very helpful and honest. I am sure they could scam a naive blonde girl, but they are honest and truthful and only charge when they have too. I will forever be a loyal customer.

Facebook User

Experimac did a great job fixing my camera! Excellent customer service. They only had my phone for less than an hour and it was fixed!

Facebook User

Excellent and friendly service and so extremely helpful! The exact reason why I support local businesses and will continue to! Thanks Joe!

Facebook User

Very satisfied with my recent visit. Thanks for explaining what was wrong with my old MacBook Air and having a newer, faster one. We will be back for future Apple needs!

Facebook User

Experisure Limited Warranty

All of our device sales are covered by our one-year limited warranty and all our repairs are covered by our 90-day limited warranty. These warranties cover mechanical defects from the original purchase store only and offers repair or replacement (at Experimac's discretion). If the device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.