Reviews

Daughter spilled water on her MacBook Pro. These guys were very professional and upfront about liquid damage potential problems but recommended a liquid clean to start with before ordering any new parts. They cleaned her machine, tested it for several hours and were fair in price. Machine seems to be working fine and they may have saved us a lot of money. With liquid spills there is no grantee a cleaning will fix potential problems due to corrosion and circuit short outs but the Owner insisted on working on my Daughters machine himself. I Would recommend these guys to college Students at ECU or Pitt Comm College.

Experimac Website User

All the reviews that I read are just what I experienced. Excellent service, excellent repair to my iPhone.

Experimac Website User

Very friendly and knowledgeable Staff. Great selections with great prices.

Google User

iPhone 6 & 6 plus fixed perfectly within one hour!fantastic service!!!

Facebook User

Walked in expecting to have to purchase a new iPad and they fixed my old one in minutes! Great group of professionals and very trust worthy. They definitely earned my future business. Thanks experimac!

Facebook User

I met the owner of this new business, experimac, at a Chamber of Commerce meeting yesterday. I recently shattered the screen of my iPhone 6. Verizon said zero value. Experimac Offered me 310 with the screen damaged or 400 if I bought something from the store. I had my eye on an Apple Mac Air but didn't want to spend the money for a new one or a refurbished one on Amazon. This is a 13 inch refurbished with warranty. The price was 699. They gave me a 10 percent discount of the price and then deducted 400 for the iPhone. Total cost for this with tax $294. This is a great store with amazing customer service. Its behind longhorn steakhouse.

Facebook User

Experimac gave me the best deal out of nine other stores in Greenville. The repair service and customer service was excellent. I definitely recommend them.

Facebook User

My iPhone 6+ was shattered to a point I thought there was no fixing. The guys at Experimac fixed it right on up and now my phone looks as if it's brand new. Awesome work for an awesome price. Highly recommend this place!

Facebook User

Even if they can not help you they will send you where you need to go. Excellent service!

Facebook User

Exceptional customer service! I would highly recommend!

Facebook User

Went out of their way to help me and extremely reasonable prices! Would recommend to anyone!

Facebook User

The guys at Experimac were awesome! They had great customer service, were super accommodating, and seemed very knowledgeable. The Macbooks they sale are responsibly priced and they gave me a fair price on mine (which no one else would buy because of the cracked LCD screen). Would definitely recommend this place to a friend.

Google User

Really great service and products! Staff was well informed and answered all questions! Can't beat their prices either!

Google User

Really nice staff and great prices! Definitely will be going there for all my Mac related needs!

Facebook User

This place has great prices and very friendly people. I would recommend it to anyone. They have amazing customer service, and are willing to do anything to make their customers happy. Great place, I will go here for all of my future Mac/Apple needs!

Google User

Friendly service and amazing items at great prices!

Google User

Fast quality cellphone repair and very friendly, will return here when I am ready to buy a mac computer!

Yelp User

Best repair prices in Greenville by far! Check them out!

Facebook User

I love the Experimac concept, as I am not a fan of Apple stores. Fast repairs, competitively priced, friendly, and a huge selection of Apple products had me in heaven. I am a graphic designer, so it can be difficult to find pre-owned Mac desktops and laptops in such great condition at competitive pricing!

Google User

Love the Experimac concept, as I am not a fan of the Apple stores.  Fast repairs, competitively priced, friendly, and a huge selection of Apple products.  I am a graphic designer, so it's nice to find pre-owned Mac desktops and laptops in such great condition at competitive pricing!

Yelp User

Great and affordable. Plus they fixed my iMac for free!!!

Google User

The Staff are all great, go see them, you will be glad you did!

Facebook User

Experimac Greenville saved the day and fixed my computer! Everyone was extremely helpful and customer service oriented. The employees are friendly, knowledgeable, and truly care about helping the customer. I was highly impressed and I highly recommend this business!

Google User

Today my iPhone unexpectedly crashed and would not turn on. I have sprint and went to the sprint store and they were unable to help me with anything. They did recommend going to Experimac. Best decision ever. Korey helped me and was extremely helpful and did not mind answering all my questions. And even though I got there at 6:15pm and they close at 7pm he was still able to fix my phone and get it working before they closed! Would definitely recommend!

Google User

Bought a pre-owned iPad here a few months ago and got my laptop screen fixed here a few weeks ago- would highly recommend!! Staff is incredibly friendly and helpful, they rush ordered the part I needed (for no additional charge) so that I would have my laptop in time for finals! Love this place!

Google User

Awesome customer service here. The techs had my water damaged iPhone up and running within a day! I can't believe it works, they are so cool. There isn't one thing bad about these guys and gal.

Google User

This is the first 5 star review that I have left on Google. Here is my "experience" with "Experimac". I needed to downsize from an iMac to something more portable. At first, I was on the hunt for an older model mac mini. The folks over at Experimac were able to find one within my spec and price/trade range. They had to order it. Upon receiving it, they inspected the machine and realized that it "wasn't up to par". They were up front with me about the situation. I have explored the "used/refurbished" route of electronics before and have had some bad experiences with dishonesty on the business side. This was not the case here and for that, thank you guys. Cody communicated with me through most of this initial process in a professional manner, despite my frustration with having to wait longer. I thought it over a little more and decided to look at their MacBook Pros that they have in store. After some research and many phone calls with Josh, the General Manager, I can say that I feel exactly the way a customer should feel. Just like Cody, Josh was professional, but real at the same time. He really did look after me and I walked out of that store feeling like I got the best possible deal, both for my trade and for my "new" MacBook Pro. This will be the third MacBook Pro that I own, so I know I will get many years out of this machine. I will definitely be a returning customer, and if you guys get your hands on a late 2012 quad core Mac Mini, you have contact info. Thanks Experimac. Oh yeah... Victoria was cool too.

Google User

Don't trust your Mac computer, laptop, iPad, or iPhone to anyone but the best! The experts at Experimac of Greenville can fix, repair, replace, or upgrade just about any Apple device! Most cases they can repair while you wait! They have a huge selection of Apple products to buy, they are very knowledgeable, friendly, and professional. I highly recommend shopping Experimac of Greenville the next time you need anything for a smartphone, laptop, or computer.

Facebook User

My experience with Experimac is always such a good one. The staff is always sweet and so knowledgeable. I feel like when I come here I don't have to worry about anything, I know I'm getting the best deal and services.

Google User

This place was GREAT! Cody was so thoughtful. Would definitely recommend and will visit them again when needed. Nice to know nice people still try to help you.

Facebook User

Kody is awesome. Super knowledgeable, and personable. You can tell they really just want the best for customers they were straight forward about my issue and proceeded to recommend the best options for what I needed.

Google User

Excellent service, competitive prices! Very friendly, extremely knowledgeable.

Google User

Amazing customer service, Kody helped me get my iphone 7 fixed for a very resonable price. He was very friendly and had great product knowlege. I will highly reccomend this place to anyone with a broken or messed up phone from now on!

Google User

I was totally frustrated with my 2008 iMac until I met the team at Experimac in Greenville. They were able to double the memory for a very reasonable cost and then helped me understand how to optimize my computer. This should allow me to extend the use of my computer for a few more years. Definitely recommend this group for knowledge and customer service.

Google User

Today was my 2nd time visiting this place and just like the 1st time my experience was wonderful! I thought it was over for my phone, it kept cutting on and off then eventually it wouldn't turn on anymore. I'm not in the position to purchase another phone right now so I was very upset. The staff (the guy with the long cool hair lol) was very knowledgeable about iPhones and had my phone back up and running again!.. Very friendly and they are NOT money hungry, most phone repair shops try to suck every penny out of you for every little thing!..I love this place!

Google User

Cant say enough good things about Experimac and Richie, the owner. I have bought several Items from him. He stands behind everything 100%. The service is exceptional. The prices are fair. He and his staff has great knowledge of Apple products. If you need an Apple product, don't buy a new one, go to Experimac.

Google User

I have been to many technology stores, but this is by far the one of the best! The customer service was absolutely amazing; from the phone conversation to the store. I have a 2012 MacBook Pro that was running at snails pace; I came into the store preparing to buy another Mac. However, they ended up fixing my issue and saved me well over a thousand dollars. I dealt with the Richie (the owner) and Victoria, both were very knowledge and made sure I understood exactly what they were doing. Now, my MacBook Pro is 100 times faster! I would recommend this store to anybody; you won't be disappointed!

Google User

This place is straight up and honest, I would love to do business with them anytime. Good people, good service.. experimac

Google User

Nice price for used macs

Google User

Words cannot describe how wonderful Kody and Victoria were. Both assisted me with knowledge, expertise and kindness. It was as if I was with close friends versus a mundane business transaction. They made sure everyone that walked in was promptly taken care of. I highly recommend this wonderful branch. Thank you both for your help! Much appreciated.

Google User

Experisure 1 Year Limited Warranty

Our one year limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.