Reviews

My wife is a devoted Macintosh user from way back. She had been issues that kept growing on her older PowerBook and we were finally able to afford to...

Yelp User

I bought a used computer here and had a great experience. I ended up wanting a different model due to the nature of my work and came back and they returned the old one no problem and they showed me another that would be a better fit. The salespeople and technician were honest and informative about the best computer for my needs and didn't try to upsell me or give me a pitch, which I really appreciated. They were all extremely helpful and nice and stayed with me for over an hour to figure out what computer would be best. David also offered to let me use the computer for a while to see if it fit my needs and really showed a lot of care and attention to my specific needs. Customer service is key, and I will continue to refer friends and family here!

Google User

Ben, the store rep was amazing. He answered ALL my questions and gave me s one excellent advice. He seemed very honest and truthful. I may purchase a computer from their store for my birthday in 2 months. YAY!!!

Google User

Excellent customer service. These guys are great!!! Solved my problem within minutes. Brent and Ben are absolutely amazing! Ask for them if you need great service.

Google User

Easy Peasy! After my elderly Mac died on Sunday night, I went to this Experimac. Ben was very knowledgeable and I was thrilled to find a refurbished 24" IMAC for a very reasonable price which included transferring everything from the old computer to the new one. Smooth transaction from start to finish which only took one day. I recommend this business to anyone with Apple products. Thanks

Google User

Great service and cheap prices. Apple wanted to charge me $900 for a trackpad replacement and these guys did it for $90. Thanks!

Google User

Great place! Have been there twice for iPhone repairs, highly recommend this place. Great customer service!

Google User

I am so glad I found this place! Thanks to the internet and the reviews, I decided to give them a shot. Am I GLAD they are around!! Experimac Pearland has a wonderful staff, amazing knowledge of Apple products, a very proud owner who wants to help his customers, and a very great location! I will be checking back on the regular for new products! Thanks y'all! This place is a must "go to!"

Google User

It is rare these days to find customer service at the level that Ben P manager gives me. Ben's knowledge is beyond what I've ever gotten from some major computer or cell phone giants in this industry.If you are looking for someone who cares, is honest and can service, repair and sell - do whatever it takes to have this great experience and you will come back and tell your friends. Plus easy to get to off the beltway 8.

Google User

Great service and great customer care! These guys helped me save so much money compared to the Apple store. Would highly recommend coming here for repairs!!!

Google User

Very friendly and knowledgeable and really helped me.I am a retiree using all Apple devices and love the features and the photos and all the neat stuff .I fell off ladder in 2014 and have permanent damage to left shoulder and elbow.Been feeling story for years.Lost my ability to upgrade fishing boats and doing much fishing in a career.Life has been downward until I learned the new tech out there.Learning it and using it has kept my mind off arm.Throw in Facebook .Great for me entertaining friends and family with photos,and videos and slide shows.To get to point any one go to Ralph Sheets on facebook and see my videos,etc.The gentleman here and I need his card and a fax number.He impressed and got me into a 27 inch Apple from my 2 inch that broke and no one could fix it.I was referred.He fixed me up reasonable and I trust him.I even want to give him a printer I have if he needs one.Anyway thank you for help and thank facebook and Apple for making my retirement much better.

Google User

Very good first time buying experience.........sales person to the manager of this location was very helpful............A+++

Facebook User

I brought in my iphone to get the cracked screen and the battery replaced on my phone. I am totally impressed with Experimac on Pearland Parkway. Ben is extremely knowledgeable about Apple products, and he is happy to help you solve whatever tech problems you might be having with your iphone, tablet, laptop, or computer. I am very happy to have discovered such rare service with a smile and the willingness to always go the extra mile to help you. Bring in that tech issue and ask for Ben. You'll be glad you did.

Google User

I was there to replace my hard drive and upgrade my ram. Ben had prices up front and was very helpful. If you go in there ask for Ben. He is a stand up guy and will give you what you need without a hassle. Thank you Ben for great customer service.

Google User

I am a returning customer and was in the store getting my iPhone6s's microphone replaced when a very pushy guy came in asking for discounts on a variety of computers without much discretion about any particular computer and ignoring the price tags, as if he was a mystery shopper or something. It was really odd and the saleswoman was trying to ascertain if there was a particular model or user need so she could recommend a computer to suit him. But he kept going back to how to get lower than posted prices, so the owner let him know about the lowest priced laptop in inventory. He continued to ask about all the prices and then left. He returned saying he would go ahead and buy a computer. Then he promptly changed his mind to buy a completely different computer in a flippant manner, not showing any concern for what the specs were or the even the price. Then he left again and drove off. The weirdest part is he just wrote a review (Dwayne Thomas) accusing the store of racism. I was there and no one followed him around. Nobody from the store was racist.

Google User

This place is amazing. My 2012 Macbook was on its last legs when I brought it to Ben. He managed to make the computer run as good as new! And when I had...

Yelp User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.