Reviews

Excellent customer service! After coming to get my iPhone screen replaced they went above and beyond to help me with another phone issue I had. Fast turn around and friendly staff. Very pleased to have this new business in Huntersville!

Google User

After being turned away by the Apple Store and 3 other so-called repair stores who all told me my iPhone 6+ was toast beyond repair, Sonny at Experimac was my last attempt. Sonny worked at it and didn't give up. He was able to do what nobody else in Charlotte could. It's baaaack to life! And as a bonus, I didn't even lose any of my content. He is the best and HIGHLY recommended! Thank you!

Facebook User

I called a few weeks ago to inquire about a used IPhone. They were out at the time and took my name and number. To my surprise they called today letting me know what they had in stock. I went to the store and purchased a phone. The staff was very knowledgeable and friendly. I would recommend them and use them again. I like the 90 day guarantee too.

Facebook User

The staff was great! I went in right before the closed due to work and they fixed my phone with no issues. They were pretty funny and friendly!!! Thank you guys. -Ashlee from Pittsburgh!!!

Facebook User

Great service!!! I just got a great deal on the replacement of my phone screen! I will recommend it to anybody!!!!

Facebook User

If you are going to buy a Mac, you need to buy it here or you are throwing away hundreds of dollars! Andy, Lisa, Sunni and the crew are great. Personal service and fantastic prices! I've purchased three computers from the Experimac stores and I look forward to trading up with them for years to come.

Facebook User

They were helpful and honest when repairing my Imac for a network problem. The repair was a little longer than originally quoted or I would have given them 5 stars. I wouldn't hesitate to use them again.

Google User

I love how clean and affordable Experimac is! Everyone here cares about the customers and their mindset is that the customers come first and I love the general manager and everyone here. They even talked to me about fantasy football! I love everyone and it's so clean and the service is top quality! I totally recommend it to anyone looking to get anything Mac based or to get it repaired! 5/5

Facebook User

I needed help receiving emails with my MacBook Air.  I called another computer repair business more conveniently located for me.  Google said they were open on Saturday but no one answered my call or returned my call.  I called Experimac late afternoon on Saturday.  They told me to come that afternoon.  Actually I waited until Monday morning.  They were able to help me retrieve my emails and help me know how to work with the problem myself.Service was friendly and very helpful.  I would recommend Experimac!

Yelp User

I am so happy to have an Apple repair store in Huntersville! They were very friendly, knowledgeable and fast. They fixed my item in approximately twenty minutes with no appointment. To be able to avoid the distance, appointments, crowds, waits, and frustration of dealing with the store at Notthlake Mall is invaluable to me.

Google User

Went in and sold my iPad that was collecting dust. Got top notch service and quick payment of what I was asking. Will be back and would deff recommend!

Google User

This place is awesome. We went the day before they opened (officially) and instead of turning us away they Svc my Mac and it didn't even cost anything. We will definitely be going back. ????????????????????????????

Google User

My experience at Experimac was excellent. They fixed my old iPhone 5 (will be used as an iPod) and replaced my wife's iPad with a brand new one after the refurbished one's headphone port wasn't working. The staff are very friendly and accommodating. I will recommend this location to anyone wanting to have an Apple product repaired.

Google User

Swung by to sell a laptop, walked out with a check in my hand. Very friendly staff.

Yelp User

The staff at Experimac Huntersville are not only knowledgeable but also very resourceful and speedy! I couldn't have asked for better customer service. We had a crucial deadline that had to be met and without their help replacing the battery and getting the computer up and running, we would have missed the deadline. Lisa and Sonny were GREAT! I highly recommend this store for Mac repairs and service.

Facebook User

The staff at Experimac is very professional and knowledgeable! Great customer service!

Facebook User

I took my son's iPad mini in last week to get the screen fixed. It was in horrendous condition, completely cracked/smashed all over. They made it look brand new! Great customer service!

Facebook User

Experimac repaired our cracked iPhone screen & it was very quick & the best price around. Very friendly & professional! High recommended!

Facebook User

Both my iMac and my MacBook Pro crashed within 24 hours of each other. Took them to Experimac in Huntersville. They were both repaired and restored within 6 hours. Highly recommend this store!

Facebook User

I needed my iPhone screen replaced in the worst way and I couldn't be happier with the results. The display is actually better than than it was with the original. Thank you so much for a job well done!

Facebook User

Very helpful family operated business. They buy and sell apple phones and computers. They were very helpful in assisting me with my iPhone issues. I appreciated their patience and willingness to go the extra mile.

Yelp User

Purchased a MacBook Pro & I love. Great customer service. Love this place.

Facebook User

Super knowledgeable staff. Very friendly and helpful. Went in with an issue and left completely resolved. The owner and staff exceeding my expectations. Very professional. They defiantly will have my business in the future.

Google User

If you're looking to buy, sell or anything preowned Mac ���

Facebook User

They replaced the battery in my daughter's iPhone for $40. Super fast service and fantastic service. I highly recommend!

Google User

I had a broken Iphone 6 screen.  They replaced it in about 30mins.  It is working great!  Staff was very friendly, professional, knowledgeable.  I am going to bring all my Apple problems to them.

Yelp User

I wanted to share an experience I had with Experimac. My wife had bought a phone from them and had great service. Last week I stopped in to ask a general question about cleaning the connections for phones, I-pads, computers, etc. The manager and staff answered all my questions and provided good advice on keeping the equipment clean. Then this morning, I received a message from Andy, the owner, that was following up on the issue and making sure I got the service I wanted. Folks, this is Customer Service at its best. Let's support Experimac.

Facebook User

Professional, courteous and all around awesome people. Came here because another tech store was closed but glad we came here. The macbook pro lcd replacement was cheaper than we had shopped around elsewhere. I peeked around the rest of the store and saw pre-owned macs and apple products at reasonable prices. Definitely a place to check out if you're in need a screen replacement or a computer/phone/ipad.

Facebook User

Knowledgeable and helpful staff. Thanks for helping me resolve my iPad issues today.

Facebook User

I brought three phones to Andrew today and he knocked all of them out of the park!! Completely bringing one back from the dead! 5 Stars

Facebook User

Michael and Team have repaired iPhone screen and replace a hard drive on my Mac Book Pro. EXCELLENT customer service. I had list of items i needed done on my Mac Book pro. Very happy to say, I am more than pleased w the work they did. Timely also. Great communication if they need to order a part. Thank you! I will be back

Facebook User

Great customer Service

Google User

Our daughter completely smashed the screen on her iPad. We took it to Experimac and they were great. During the process, we found that our daughter actually caused internal damage. Michael took the time to explain to us what had happened. We would highly recommend them to anyone for fast, reliable and dependable work and service.

Google User

Incredible service! Great people! Highly recommended.

Facebook User

Had a shattered screen protector and it went right through to the actual screen. Called and they said they were closing in about 10 mins. It was going to take me 25 mins to get there and they said not to worry and come anyway. I arrived and they took great care of me. The service was top notch and the customer service was amazing. They had me out of there in no time. Thanks for taking great care of me!

Facebook User

Professional and straightforward information. They couldn't help us because we tried the rice trick on a wet IPhone and tried to turn it on when it was still moist inside. We fried it. Now we know to just bring it to them next time. I only wish they were open on Sunday.

Facebook User

I cannot speak highly enough of Andy and his team at experimac! When my iPhone recently endured some water damage (possibly bc I left my phone in the rain), Andy helped me out with a loaner so I didn't miss weekend customer calls and he had my phone repaired by Monday morning!!!! Great group of people. Honest and reliable! I highly recommend them!

Facebook User

Excellent work and excellent customer service. So happy to have my iPhone looking brand new!

Facebook User

Just stopped into the Store a few hours ago and Michael was there to greet me with all the information I needed on purchasing IPhones from them for my Your Essential Services and #FlashWireless Customers. He was super knowledgeable on everything from Financing, Warranty, Insurance, and Pricing. Check em out!!

Facebook User

Experisure Limited Warranty

The limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.