Reviews

My iPhone has come back to life better than ever! Charles and his team at Experimac are first class all the way. No lines, no wait, no appointment...sorry Apple Store you are now number two on my go-to list.

Facebook User

This place is awesome. The people are highly knowledgable and honest. Their prices are amazing. Not only have they repaired an iPhone for us, we went back and purchased a used MacBook for one of our kids for school. That baby runs just as well, if not better than my six month old MacBook Pro. I tell all my friends to go here for any of their Apple needs that are out of warranty. Superior customer service. A+++

Yelp User

Thanks for the great product (15" MacBook Pro Retina) at a great price. I did have an issue with our power cable, but I took it in and they replaced it on the spot. Very pleased, and will be back for future needs!

Google User

If you're looking for a company that will really go the extra mile, look no further. I received an excellent price for my two older macs and was blessed with wonderful customer service. I can't recommend these guys enough.

Facebook User

Very nice and efficient staff. I had an IPad and IPhone repaired lot less that quoted elsewhere. I will definitely be using them for my electronic repair needs and they have great deals on electronics including Apple TV!

Facebook User

Her nice and efficient staff. Extremely reasonable price. I had an IPad and IPhone repaired. Will definitely be my go-to for my electronic repairs.

Google User

I had them replace the screen on my ipad ..Had a great experience! Not only did it all go very smoothly , they gave me some very helpful advice on another matter. Very friendly and helpful guys!

Google User

Great customer service. Not only did they help me choose the right product, when I returned a week later, they were accommodating to all of my questions and concerns. I have referred them to all of my co-workers and friends, because of the value found there.

Google User

Great customer service and my phone was fixed perfectly!

Facebook User

Great customer service and my repair was done quickly!

Facebook User

A shattered iPad screen fixed in less than 24 hours - awesome!! Thank you for nice, friendly, FAST service!

Facebook User

Great addition to the neighborhood. Replaced my iPhone battery in 20 minutes.

Facebook User

Very knowledgable people who were seriously concerned about providing good customer service. They very patiently answered my questions. My computer was ready before the promised date. Good people giving good service.

Google User

Smart technicians and excellent prices on pre-owned computers. You can't go wrong with a visit to this store.

Facebook User

Knowledgeable staff. Friendly and courteous. No appointment needed. Great addition to the community!

Google User

Surprised how much we saved on the two iPads we purchased. Also, they were very gracious with their time in walking me through the options. A really awesome experience.

Facebook User

Check these guys out they really know their stuff! A great place to go for everything Apple!

Facebook User

These guys get customer service.  I went in with a broken iPhone dreading the whole situation.  They made me feel welcome and not hate life.  The store is clean and very appealing.  Not only were they the cheapest spot in town they were the fastest to boot.  Couldn't be happier that I chose Experimac!

Yelp User

Experimac saved my bacon! The hard drive on my Macbook Pro was undiscoverable on start up and I wasn’t able to troubleshoot the problem on my own. My life was on this laptop and, no, I didn’t have a recent backup (Note to all: back up your hard drive, always! — Lesson learned). I had never heard of Experimac before, but I was glad to learn they specialize in Apple products and were located nearby. Chuck Stuller, franchise owner-operator, was awesome. He and his staff recovered my hard drive and all my files. It turned out that the hard drive wasn’t bad, but the SATA cable was. Best of all, the repair took only a matter of minutes and cost less than I could have imagined. If you’re a Mac user and ever need help with your products, I urge you to go see Chuck at Experimac on 7312 Louetta Rd in Spring, or any other Experimac located around Houston. BTW, Experimac has the best prices for refurbished (they prefer, “Refreshed”) Apple products I’ve ever seen, anywhere. Thank you Experimac!

Google User

Experimac saved my bacon! The hard drive on my Macbook Pro was undiscoverable on start up and I wasn’t able to troubleshoot the problem on my own. My life was on this laptop and, no, I didn’t have a recent backup (Note to all: back up your hard drive, always! — Lesson learned). I had never heard of Experimac before, but I was glad to learn they specialize in Apple products and were located nearby. Chuck Stuller, franchise owner-operator, was awesome. He and his staff rec If you’re a Mac user and ever need help with your products, I urge you to go see Chuck at Experimac of Klein on Louetta Rd in Spring, or any other Experimac located around Houston. BTW, Experimac has the best prices for refurbished (they prefer, “Refreshed”) Apple products I’ve ever seen, anywhere. Thank you Experimac!

Facebook User

Experimac saved my bacon!  The hard drive on my Macbook Pro was undiscoverable on start up and I wasn't able to troubleshoot the problem on my own.  My life was on this laptop and, no, I didn't have a recent backup (Note to all: back up your hard drive, always! -- Lesson learned).  I had never heard of Experimac before, but I was glad to learn they specialize in Apple products and were located nearby.  Chuck Stuller, franchise owner-operator, was awesome.  He and his staff recovered my hard drive and all my files.  It turned out that the hard drive wasn't bad, but the SATA cable was.   Best of all, the repair took only a matter of minutes and cost less than I could have imagined.  If you're a Mac user and ever need help with your products, I urge you to go see Chuck at Experimac of Klein on Louetta in Spring, or any other Experimac located around Houston.  BTW,  Experimac has the best prices for refurbished (they prefer, "Refreshed") Apple products I've ever seen, anywhere.  Thank you Experimac!

Yelp User

Great service! Very knowledgeable! Experimac is a win for our community.

Facebook User

Great people and very reasonable. They stand behind their products. I highly recommend them whether you are a Mac or an Apple user.

Facebook User

Had a great experience. They are more interested in solving your problem than making a buck. All of my Apple products will be going to these guys, on the rare occasion when I have a problem with an Apple product! Thanks for the help and guidance Chuck.

Google User

Replaced an iphone screen in less than an hour! Excellent service and quality

Google User

Went here instead of worrying about going to the Apple Store when I needed to replace the battery in my MacBook Pro. They switched out the battery quickly while I waited, and made sure everything worked before I left. Will definitely be back for any other issues I may have with Apple products!

Google User

Best place for Mac repairs. Quick and professional and you don't have to deal with the Apple Store.

Foursquare User

Amazing service went in not knowing what to expect. Ended up leaving with amazing advise, and new screen and glass screen cover for ana amazing value. All around great experience I would recommend this place to every one.

Google User

Great experience. Price was good. Speed of service was really what set them apart. I will be back.

Google User

Chuck was great, I had my phone "repaired" by another place but it kept malfunctioning afterwards. He diagnosed the issue correctly and i haven't had...

Yelp User

These guys are my saving grace. I am hard on my iPhones and recently found myself stuck in reboot-loop-hell. Took it into them and an hour later, I was back in business. I had stayed up for hours the night before watching videos on YouTube to repair myself...to no avail. These guys had me back on my phone in an hour for the low cost of $24.99 + taxes. They've also handled a screen replacement in the past. Great work and fast service.

Yelp User

This shop is great. They have repaired an iPhone and sold me a power cord for MacBook. Super knowledgeable, helpful, nice. Reasonable prices.

Google User

I brought in a broken Macbook Pro that I had inherited from a customer - it wouldn't boot up at all. The "big store" couldn't fix it and offered to sell me a new one. Experimac tried different options, and came up with a low-budget fix that solved the problem - very creative. I'll come back for any Mac-related questions I might have in the future.

Google User

I got all three of my macbooks upgraded. Customer service was great and my laptops are running great as well.

Google User

Love the competence and service!!!!

Google User

Excellent service. Chuck really knows his stuff. He has repaired more than one of my devices and was pleased each time.

Yelp User

Extremely helpful staff - quickly diagnosed my problem and had my computer back to me the same day. Would definitely recommend and will go back with my next problem!

Yelp User

Glad I found Experimac! Very straight forward and professional. Traded in older Mac, upgraded another used Mac that had a bad hard drive. "New" computer is running like a dream! Will definitely use this place again!

Yelp User

I'm thoroughly pleased with my experience at Experimac. Chuck, the owner, is friendly, knowledgeable and reliable. His employees are also good at diagnosing...

Yelp User

Incredible! Apple told me they could repair my MacBook for $1645. ExperiMac repaired it for $59. SERIOUSLY. Excellent service and remarkable results!

Yelp User

Experisure 1 Year Limited Warranty

Our one year limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.