Reviews

Best customer service ever!! Highly recommend them. � Go check out the Experimac team for all your computer needs. Thank you

Facebook User

The BEST customer service I've experienced in a very long time. This is how every business should treat and care about their customers . They didn't let me leave until my problem was solved! I would NEVER go anywhere else with technical issues. PLEASE go there with yours. Thank You Rich for putting up with me and being so professional and solving the issues with my iPad . You rock !

Facebook User

Experimac is right next to where I work and I was needing my phone screen repaired badly! I dropped it off at the start of my shift and way before I got off my phone was already fixed and working better than ever! The staff is super friendly and helpful! Thanks for fixing my phone!!!

Facebook User

The staff at Experimac have helped me immensely! I needed a screen replacement and then a couple weeks later an upgrade to my Mac. Excellent service and...

Yelp User

Wow Matt and Diane were extremely patient and helpful. We will definitely come here for help with all of our Apple products. They are awesome!

Facebook User

These folks will bend over backwards to keep the customer happy! Thank you, Mark, for your persistence! You've got a customer for life!

Facebook User

Very pleasant experience! I am a habitual screen cracker so Experimac Livonia makes life much simpler. Super friendly, fast service, and competitive prices. I highly recommend you go see the experts at Experimac Livonia for any repairs or if you need a new Apple computer, Macbook, iPad, or iPhone!

Facebook User

Very impressed with the customer service that Mark provided. I dropped my phone off with a non functional GPS and I picked it up with it working like new at...

Yelp User

Very nice people! The service was fast and the pricing is amazing and way better than what I would have had to pay my insurance to fix! Definitely the place to go for your Apple products, whether you're buying, selling, or need a fix.

Facebook User

I had the best customer service @ Experimac (Livonia, MI)]. The tech that was doing the work called me, & explained what was going on a my items. I very much appreciated that he spoke to me in terms that I could understand!! In the end, the turnaround time was very fast, everything was done very professionally, and I would definitely recommend them to anyone who needs their equipment fixed!!! Great place, great service, & great staff!!! Definitely earns more than the five stars!!!

Facebook User

AMAZING, top notch customer service. I had been looking for place to sell my old mac book pro that needed a hard drive replaced and they took great care of...

Yelp User

Great service! Mark to the time to explain everything he was going to do to try & revive my water-soaked phone & even gave me a "loaner" while mine was "in the shop!" While my phone wasn't repairable - when you fight with water, it always seems to win - it was *still* a pleasurable experience & they will most assuredly get my repeat business!

Facebook User

Great place, friendly experienced staff who are knowledgeable on a variety of products.

Facebook User

Repaired the glass on my daughters iPhone 5 yesterday. My daughter couldn't be more happy with it. Thank you!! Great job!!

Facebook User

Great service! Had a shattered iPhone 5s and bought a Groupon to get it fixed, it looks brand new! Thank you so much for the help!!! And very nice employees!

Facebook User

We had a great experience - cracked phone screen replaced in just over two hours - price very reasonable - great find since we have a few teens in our life! Would highly recommend.

Facebook User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.