Reviews

Awesome experience, great customer service! I needed a battery replacement for my Macbook Air. Apple Store required a 2 1/2 hour wait and was told I'd have to leave it for 5 days! I went to Experimac and they fixed it on the spot -- in and out the door in 30 minutes!!! Time is a valuable commodity. Thanks for saving me both time...and money. :-)

Experimac Website User

Knowledgeable, professional staff. Would recommend

Facebook User

Needed a new battery for my 15" MacBook Pro. They fixed me right up and had it finished within an hour. Everything's great now. 2 days later I decided to sell my old macs to them instead of fooling with craigslist. The gave me a fair price that was near what I wanted so I'm extremely satisfied. Would recommend to others.

Thumbtack User

I purchased a used Mac Mini from Tim and Bruno. They were very helpful and knowledgeable and worked with me to set up the computer the way that I wanted. The price was also quite reasonable.I mentioned that I would like to pick up an Apple Magic Trackpad, should they come across one. They called me back within a few days to let me know that they had found one for me. I couldn't be more pleased with my experience.

Google User

Bruno and Nick were fantastic, friendly and really social! New to Apple and they made the shift happen super easily! Definitely will return for all my apple related needs. Can’t recommend this place enough!

Facebook User

Nick was great and knowledgable. They found an issue with my phone's battery that is had swelled up inside the phone. And they took me right in to look at my phone and it was after 6 when I got there

Facebook User

Brought a phone in for a screen replacement. They were super nice, helpful, & speedy! The price was right too! I love that there is a store on the south side that specializes in apple products!

Facebook User

This place looks good and have great staffs.

Facebook User

Very fast and reasonable priced to replace iphone screen. Great customer service with excellent results!!

Google User

Great service! Very professional, knowledgeable, and helpful!

Facebook User

I am so glad to have a local Apple store for support! Bruno was extremely knowledgeable, professional, and helpful with a problem I was having with my Mac and iPhone. Problem solved!

Google User

My IMac needed a new hard drive and we thought we lost our data and needed to invest in data recovery services, however the team at Experimac not only replaced the harddrive, they saved our data which saved us money, time and aggrevation! What a great staff! Thanks again from the folks at The Treat Shop RVA!

Facebook User

My iphone screen had cracked. They repaired it to look like new within just a few hours of me walking in the store. Also, my volume button had not been working and I didn't even mention that when I dropped it off, but they saw that it wasn't working and fixed it for me as well. Awesome customer service from Bruno!! I definitely recommend this store for any Apple repair needs.

Facebook User

Outstanding folks at this location. Fast, friendly and reasonable. Couldn't be more pleased.

Google User

Customer service was wonderful! Everyone there was very friendly and helpful! Price range not bad! Glad to have you right down the road!

Facebook User

Excellent demeanor, professional, excellent value. Excellent explanation of what they found. Thanks Nick, Tracey, Tim, and Bruno. Highly recommended.

Thumbtack User

Super nice guys! Never feel pressured. Very knowledgeable! Bought 2 computers and had phone screen replaced with no problems. Check them out!!

Facebook User

These guys were a life saver! They fixed my loose screen perfectly and very quickly. The best part is no Apple store appointments needed and price is very affordable.I felt the staff went out of their way to make me feel welcome and comfortable. When I asked for information about prices, the staff pulled out a price menu for each service. I was charged what I was quoted without having to worry about additional service charges being applied. Overall: The customer experience was reliable, affordable and perfectly done screen repair. I would definitely recommend this to anyone to take their Apple products to get it repair, sell, trade and buy to Experimac.

Google User

Really amazing staff at this store, I had a very tricky situation and they handled it extremely well, ended up leaving the store with what I felt like was more value than I had come in with!

Google User

Very quick, excellent customer service, even quickly put on a Disney show for my 6 year old in recognition of what was on the news was disturbing to her.

Google User

Great Customer Service. Super-Fast iPhone screen repair. Awesome shop with lots of MAC Gear.

Facebook User

Great service. Great Effort. Would definitely do business here again.

Facebook User

Good people with a good product. They were just terrific with this 73 year old person - made me feel a part of this new generation. They know their stuff and they are so very nice!

Facebook User

Very helpful with my broken iPad and purchases. Great customer service!

Facebook User

I got a MacBook white unibody from here and my entire experience was great. I even made the mistake of thinking that they charged my account twice (they did not) and they went to great extents to make sure that everything was sorted out. They even said that they would go down to their bank to straighten everything out if they had to. I will definitely be giving them my business in the future and I will reference all of my friends and family who are looking for Apple products.

Google User

WOW! Bruno at Experimac Midlothian is exceptional. He made the process of getting a new battery for my iPhone so easy! I wish all customer service experiences were as easy as this.

Google User

these guys know what you need before you need it very good techs who know their stuff I recommend Experimac for all your apple needs and computer sales awesome store!

Google User

They fixed 2 I-pads that I thought were total losses. Great service and friendly staff. I now have two functioning devices. Thanks!

Google User

Very nice people. They know Apple!!!!!!

Google User

I took my Mid 2011 27-inch iMac in for repair, and received absolutely excellent service from my first contact by phone through to picking up my repaired computer. I am an engineer with extensive knowledge of computer hardware myself, so I can state unequivocally that the staff is highly knowledgeable. I highly recommend Experimac Midlothian either for hardware repair or if you are in the market for used/refurbished Apple hardware.

Google User

These guys were a life saver! They fixed my loose screen perfectly and very quickly. The best part is no Apple store appointments needed and my ipad was...

Yelp User

Great service, great pricing. Very knowledgeable staff and good selection.

Facebook User

Awesome people and great service stop by and see them for anything related to your iPhone and Mac!! They were awesome.

Facebook User

This business is awesome ! The service is 10 and time spent was nothing compared to Apple Store for 3 to 4 hours . I recommend this store to anyone with apple product . One experience and you will be back !!!

Facebook User

Everyone at Experimac is super friendly and knowledgable. I have purchased 2 computers and 2 Magic Track Pads. In the case of the track pads, they didn't have them in stock but kept on the lookout and notified me when they became available. I couldn't recommend them any more strongly.

Facebook User

worked wonders with an old mac pro that was having issues ...runs like a champ now.

Facebook User

Thanks to Tim and his stellar team at Experimac I was able to buy my wife an incredible Christmas gift and not go broke doing it! These folks are knowledgeable and a pleasure to work with! So glad to have them here in town!

Facebook User

The team at Experimac are friendly, knowledgeable and customer oriented. Their prices for trade in and for sale are more than fair and they will work with you to ensure your experience with them is top notch. It’s a pleasure having them on our side of Chesterfield County. Support this great team and this business!

Facebook User

Knowledgable staff. fast service, and reasonably priced. Thanks!

Google User

This place is fantastic!!! Major help and excellent choices! The staff is wonderful! I am not a techie and they were so patient in making sure I understood the differences between products, etc. I deeply appreciated that. I went in with a Mac Pro Book with problems going back 2 years - taken it to other places twice and they were no help. One told me I needed a new computer. Experimac made suggestions and in 24 hours it was preforming flawlessly - unbelievable and the price was so reasonable. I bought an iPad and some other items and couldn’t be happier. All my problems solved. I have told all my fellow Mac users !!! Can’t believe I didn’t find them sooner. They have a great inventory but their staff is what makes this particular store outstanding.

Google User

The service was great and the workers were awesome!!! I totally recommend this store if you are looking for cheaper alternatives than buying from apple themselves and paying the full price. The employees are very helpful as well. They gave me recommendations and I am happy with my purchase.

Google User

100% recommend. If you need a MacBook screen repaired/replaced this is the place to go.

Facebook User

The entire staff was very welcoming and knew what they were doing. My cell phone was repaired while I waited and has been problem free. The re pair cost was reasonable. I will utilize their services in the future when needed.

Google User

I recommend this place 100 percent. This place is so awesome!!! They were so much help with everything, answered every question I had. I just got my Apple Watch series 2 and I love it!!!!!!� Thanks guys y’all we so kind and great!!!!

Facebook User

Great customer service and fair prices. Definitely recommend!

Facebook User

Very knowledgeable staff, helped me find a perfect solution for my iPhone. Thanks �

Facebook User

Bruno saved my MacBook Pro! Excellent customer service and fair prices! Turn around time was terrific. I highly recommend Experimac! I will go there with any future Apple issues for sure!

Facebook User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.