Reviews

I took my phone in to get my cracked phone replaced. Unfortunately I had some issues with certain features not working afterwords so I had to take my phone back twice before the issues were finally resolved. I will say this, you can tell a lot about a business the way they handle issues, and they went above and beyond to ensure my satisfaction.

Yelp User

Michael was awesome!! I was heading to France and my phone wasn't working at all and Sprint couldn't fix it for me. Michael fixed it and he was able to do...

Yelp User

I really enjoyed the personal attention I received during my visit! I felt appreciated and felt good about the products I was purchasing

Google User

I went in to have a crack in my phone fixed and it wasn't as bad as I thought. Ernest and team had it corrected in a very timely manner and help me resolve storage issues on my phone and I pad. I also found a reasonable gift for my nephew's birthday! He was extremely pleased. Thank You Experimac-Atlanta.

Yelp User

Michael set me up transferring all my data (a lot) from my old computer to my new Mac Pro. Everyone in the store is knowledgable, friendly, and professional. I had a lot of concerns and questions about my files, and they patiently addressed everything. I even learned some new stuff. I'll be going to Experimac for other stuff in the future. Thank you!

Yelp User

I have been a Mac user (iPhone, MacBook Pro, and iPad) for four years and I admit that I love the products. Suddenly (it seems like it was sudden) my MacBook Pro started processing extremely slow with the battery dying within an hour. I was lost at what to do, after I searched on the internet and watched many YouTube videos. Then one Sunday morning as I was walking through midtown, which is one of my favorite peaceful relaxing activities, I noticed this business (Experimac) and that the speciality focused on Mac products. The next day I took my MacBook Pro to this location and was immediately greeted by professional staff who seemed genuinely concerned about my laptop. After the diagnosis, I was presented with several options with the pros and cons along with the associated costs. I did some investigation and it showed that the 'ideal' option that Experimac presented was indeed the 'ideal' option and the price was very competitive (the lowest). When I called for updates on the repair, the staff knew who I was, knew my product, and knew the status of the repair, seemingly without looking (as the responses were immediate). I was impressed as it seemed as if I was getting personalized service. I highly recommend this business (Experimac on Peachtree Street).

Yelp User

lost photos recovered!!! :) michael recovered my irreplaceable memories and optimized my system--thank you!

Google User

It's a wonderful place, clean and modern, and I got a great deal. The staff is friendly, attentive and helpful. I definitely will be back again.

Google User

I dropped my iPhone  6 Plus on tiled floor and lets say the screen shattered even with one of those non breaking screen protectors. I procrastinated getting it fixed then decided today was the day. I called Experimac at about 5:40 and asked if they could fix my screen today. They let me know if I was there by 6pm they could have it to me in 30 minutes. So I jumped in an Uber and arrived right on time. The process was simple just gave them the details, my info and I took a seat and waited for my screen to be repaired. The workers were friendly and kept me abreast on the progress of my repair. They even let me know I had some water damage-wont get into that story-LOL30 minutes later my phone was ready. I asked them about fixing my iMac and changing a battery in  my iPad and both were not an issue. I really liked this shop, no street or pressure. You can also purchase refurbished  phones and computer as well a new accessories for you gadgets.I paid $129 to get my screen fixed which is a lot cheaper than other places. I will be returning in the the next week to get my other apple products repaired.

Yelp User

I have rarely visited a computer store for a purchase or assistance with an existing piece of equipment other than the typical Best Buy...but I must say this store and the employees there are absolutely incredibly helpful and professional.  They worked with me until all options were explored! They took as much time needed to help me find a resolution for my portable hard drive  issue.  The store is very well organized, welcoming and conveniently located in the heart of midtown.  And it has free parking accessibility, which is always a plus when visiting in town retailers!  Thank you guys for your professionalism and dedication to serving your customers.

Yelp User

Hello everyone my name is Army retired Kenae Jones and I love apple products but the Experimac in downtown Atlanta off peachtree is awesome the manager is very knowledgeable and Keenan the store manager is awesome he knows what to do and how to do any and everything dealing with apple. They have great products and he even explained to me how to use the apple phone that I bought from there. Every product that I bought from them works well they are basically brand new. Keenan the store manager is a really good guy. If you don't know just ask and their prices are reasonable. Go to this Experimac.

Google User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.