How is your Mac computer holding up? Only 10% of Apple® laptops break down within 3 years of purchase, according to the latest Consumer Reports survey. If you have chosen an Apple brand product, you have made a wise choice. Still, even with the outstanding rank of highest reliability, Apple computers and laptops benefit from upgrades and repairs over time. Experimac Charlotte wants to help you keep your Apple products in tip top condition.
What’s wrong with my Mac computer?
Diagnosing what’s wrong with your Mac computer can be stressful. The more you use your computer or laptop, the more likely it is to acquire problems. At Experimac Charlotte, we have an expert team of technicians who can help you solve them.
Is your Mac computer not functioning properly?
Some of the most common issues experienced by Apple users include:
- Water damage
- Failed hard drives
- Screen damage
- Logic board failure
- Slow program launch speeds
- Low storage for photos and videos
- Battery failure
On average, Apple laptops are used more than other brands; an average 23 hours per week versus the average 20 per week for all other brand laptops. If you are a frequent laptop user, take caution and bring your computer to one of our locations. Whether you want to repair a damaged product or look into upgrading your Mac computer with the newest hardware – we stock the highest quality Apple parts in house.
Computer upgrades and repairs
Specializing in computer and laptop repair services, Experimac Charlotte is fast, affordable and committed to helping you maintain your Mac products. We offer upgrades, including new batteries, faster RAM, increased space on your hard drive for photo and video storage and more. Since older and more frequently used computers and laptops have a higher failure rate, it is important to manage and monitor the upkeep of your device. It is true, Apple computers and laptops are proven to be less likely to break down than other brands, but when they do break down, the cost is higher to fix unless you know where to go. Here at Experimac Charlotte, we are committed to providing exceptional customer service and a 90-day warranty on all repairs.
Where to get you iPad tablet screen fixed in South Charlotte
Have you become fully dependent on your iPad device? Does your child use it for school? Has it become one of those things you can’t leave the house without?
If so, cracking the screen of your iPad tablet can seem like a full-blown disaster, especially if you don’t know where to turn to get it fixed. Add in the possible repair time if you have to send it away to be repaired and you may have a real issue as your iPad tablet might be your most important device for all things school or work related. A cracked or broken screen on your tablet could leave your device more susceptible to other issues and what may have been a simple screen swap may turn into a bigger task so do not delay the repair process.
If you’re in the Charlotte area, Experimac Charlotte is here to get your iPad tablet fixed and running in no time. At Experimac, we specialize in Apple® products but also handle a wide variety of other brands, so you can feel confident that we are experts in repairing any damage to your iPad screen, whether it’s a small crack or a full screen break. Because we know how crucial your device is to you, so we work hard to get your tablet fixed and returned to you as soon as possible. Often, we can repair and return your device to you that same day or within hours of you coming into the store.
When you bring your damaged iPad tablet into Experimac Charlotte, we will conduct a thorough examination of the device to make sure the screen is repaired properly. We will always begin by examining your iPad device thoroughly to make sure we understand the problem or problems completely; you wouldn’t want us rushing into a repair job without being sure we can fix it. Our trained technicians will work carefully to ensure your repair is done properly.
We are committed to providing the best customer service in the industry and will happily answer any questions or concerns you have throughout the repair process. We also offer a 90-day guarantee on all repairs so you can count on us even after you leave the store. Our guarantee works like this: if something breaks, we will repair or replace the defective part at no cost to you.
Experimac Charlotte is your neighborhood expert for every generation of iPad tablet repair. If your tablet has broken glass or a cracked screen, call us today to see how our Apple experts can start working for you.
Where to Go if Your iPhone Device Speaker Stops Working
All iPhone devices, iPad® tablets, and iPod® devices come with a built-in sound system that allows you to play music, take phone calls, or hear alerts. At some point, most portable device users will experience a sound issue such as low volume or muffled sound coming from the onboard speaker. While in most cases, this issue can be solved with some simple troubleshooting others may require repairs.
The iPhone speaker (not to be confused with the receiver which is located near your ear) is used a lot. And once it is not functioning, you really start to notice how often you depend on it. If your iPhone device, iPad tablet, or iPod device is currently suffering from a speaker issue, there are a few steps you can take to troubleshoot the problem.
Make Sure Your Device is Not Set to Silent
On the side of your device is a Ring/Silent toggle. If you see orange on the toggle, your phone is set to silent. Once you toggle it to sound, check your speaker volume again.
It is easy to accidently turn your device’s volume down without realizing it. Make sure the volume on your device is turned all the way up by clicking the volume up button.
Clean Your Device
Clean the headset pin with a clean cloth. Sometimes, dust particles can get lodged in the headphone pin of your device. The cloth should be clean and soft or else you could cause more damage. Make sure it’s not wet so you don’t risk getting water in the phone.
Turn Off Bluetooth
It might seem crazy but sometimes sound can be coming from a second device that your device is paired with. An external speaker, Apple TV® device or computer could have synced with your device at any time without you even realizing it so turn the Bluetooth off and then attempt to use sound.
If you’re still experiencing issues with your device’s speaker, contact Experimac Charlotte. Our repair experts will determine if your device has suffered from hardware damage which can be complicated to repair. Our trained staff can provide an estimate to repair the damage.
Laptop Repair Near South Charlotte
Many computer owners fear that their home computer will break and they won’t know how to repair it. Laptop computers are even trickier to repair than their desktop counterparts. The hardware needed is small, in some cases special tools are needed, and it is not always clear what is broken before you open the machine up.
Macbook Pro® laptops are expensive machines that offer a lot of great options for individuals with a wide range of needs. For example, web and product designers use Apple products because of their simple design and advanced software. Business owners use Apple products because of how easy it is to sync all of their devices and have easy access to thousands of apps to track time, pay employees, communicate with clients and more all through their App Store® service.
But what happens when your expensive Macbook Pro laptop breaks? Trying to repair it at home can be a risky venture. Macbook Pro laptops are known for their thin bodies, making them easy to transport and carry around. But packing all of that technology into a small body is tricky so any accidental slip of a tool and you can cause even more damage to your machine.
There are a lot of common issues that can arise with your laptop. Here are some:
- Stops charging even when plugged in
- Cracked notebook case
- Fan not running
- Keyboard not responding
- Damaged LCD screen
At Experimac of Charlotte, we know how to repair these products precisely and without disturbing the inner workings in the machine.
Bring your faulty or broken Apple laptop, including Macbook Pro laptop or MacBook Air® laptop into your local Experimac center today! Our trained technicians will inspect your Apple machine and let you know what the costs will be to repair it.
If your Apple laptop is beyond repair or if you’re just looking to purchase a pre-owned Apple laptop, stop by our Charlotte store. We offer a wide range of Apple products that were previously owned and loved.
If you’re a Mac computer user and just bought a new MacBook Pro® laptop or another model, you may be wondering how to get all of your data from your old computer to the new one. It seems complicated, and the risk exists that you may lose files by overlooking instructions. Still, it is an essential task to copy all documents, apps, user accounts, and settings over to your new computer or laptop so that you ensure you’ll have full access to your work.
How to Migrate Your Data
Dealing with data migration on your own can be difficult, and this is why companies like Experimac of South Charlotte have a team of experts on-hand to fulfill your data migration needs. Supplied with the newest hardware on the market, Experimac technicians provide same-day service, migrating data to your new computer so you don’t have to.
Read on if you are a do-it-yourself tech whiz, or a tech whiz in training. You can follow these steps for migrating data, if you’re ready to take the plunge on your own:
- Full device inspection – analyze the laptop or computer’s software, settings and power.
- Name your device – go into settings and name your computer, using something effective and personalized so you can recognize the device as your own.
- Install updates – be sure to check your app store and download any pending app updates, including third-party software updates, too!
- Connect devices – do this either by using the Time Machine® backup feature, a normal Ethernet cable or link the computers to the same Ethernet or Wi-Fi Network.
- Apple Migration Assistant® feature – use this feature to complete the transfer of your files from the old device to the current computer.
- Log in to your new account – check to verify your files have transferred successfully.
Although the Apple Migration Assistant feature was designed to walk Mac owners through migrating their data themselves, consumers who prefer assistance with this should contact Experimac of South Charlotte to assist with affordable data migration. A thorough, in-store assessment can be done before migrating your data so that we can devise a plan to have your new computer or laptop up and running with full access to your old files in no time.
Ask any long-term user of Mac products what they love most about their computer and more than likely they will say – reliability. Mac products are not sold in the volume of other computers; they’re more expensive and are sometimes intimidating to PC users. Additionally, gaining access to test out the usability of Mac products can be very limited in some areas specifically here in Charlotte. Buyers who are on a tight budget often find even the most affordable Mac computers unobtainable which can lead them to consider purchasing a pre-owned model. Of course purchasing anything pre-owned comes with risks.
Here are some tips for purchasing a pre-owned Mac product:
What is a pre-owned Mac product?
Pre-owned Mac products can include gently used Mac computers, Macbook® laptops, and iPad® tablets that were traded in for an upgrade or bought out-right for rebuild. Pre-owned Mac products are inspected, repaired, and tested prior to being sold at a lower cost. At Experimac in Charlotte, we are proud to offer our customers a 90-day repair or replace guarantee on every product you purchase.
Why purchase pre-owned Mac product?
Mac products are known for their sleek design, reliability, and cutting edge technology – not to mention their easy usability. Unfortunately, brand new Mac computers can cost a hefty penny. Pre-owned machines also offer the high reliability and ease of use like brand new Mac computers but at a much lower price point. Buyers can feel confident that their investment is in a high quality machine that functions just as it would if it came from the Apple store.
How much savings can you expect?
Pricing for each pre-owned product is unique and based on the age and computing capability of that product. While there are no exact savings that we can guarantee for each of our pre-owned Mac products, our pre-owned prices tend to run 40% to 60% of a comparable new product.
What about warranties?
Experimac of Charlotte is proud to offer a 90-day repair or replace on every pre-owned Mac product that we sell. We also offer our customers a full 7 days to familiarize themselves with their new product ensuring that they can feel confident that they have purchased a product that meets or exceeds their expectations. Owning a high quality machine doesn’t have to break the bank. Experimac Charlotte has a large inventory of pre-owned Mac products such as iMac® computers, MacBook Pro® laptops, and more that can fit your needs and budget. If you or your family is in need of a computer, consider stopping by your local Experimac store to try out a pre-owned Mac product. Our trained staff can answer any questions you might have about taking the plunge.
Out of Warranty Repair
Imagine waking up on a Monday morning to find that your MacBook® laptop won’t turn on. All of your work and personal files are saved on your broken computer, and the warranty has just run out. Panic sets in as you begin the decision process of whether to replace or repair your broken laptop. Can you safely say that you know the cost comparison, and do you really know all of your available options?
Replace vs. Repair
Laptop repair rates have gone down to 24%, down from 36% in 2010. Still, each time a device breaks, the costly and emotional decision of repair versus replace must be made. The answer lies in the repair rates. If you’re spending 50% of the cost of a new Mac® computer or iOS® device on your repair, then you might as well replace your product with a pre-owned model. Experimac of Charlotte offers affordable pre-owned Apple® products if you decide replacement is your route. On the other hand, if you lean more towards seeking repairs, it is critical to do a price comparison between Apple Inc. repair costs and repair costs at Experimac of Charlotte. In a 2013 online annual questionnaire, including 29,281 subscribers, Consumer Reports Magazine informs, “People who used independent repair shops were more satisfied with the repairs than those who used factory service”. Experimac will have your repair completed within hours of bringing in your device or by the next day. All things considered, we urge you to bring your broken Mac computer and iOS device, especially for those repairs that are out of warranty, to Experimac of Charlotte.
Apple Inc. vs. Experimac Repair Costs
If you have ever been on Apple Inc.’s repair pricing page, you have seen the outrageous repair costs. Apple Inc.’s out of warranty costs are even higher. If you scroll to the bottom of their pricing page, you will see a disclaimer stating, “Your replacement iPod® device might be new, used, or refurbished. If your original iPod device was damaged as a result of an accident or abuse, service might not be available”. If your Mac computer or iOS device just broke, the last thing you need is to break the bank or be turned away. And don’t forget how quickly we can get the repairs done in comparison to shipping your device away for days at a time. Experimac of Charlotte offers affordable repair rates, even for out of warranty repairs. We are a growing store selling pre-owned Apple products and we are committed to providing exceptional customer service and a 90-day warranty on all repairs.
Computer Repair Near Charlotte
If you’ve ever had your iMac freeze or if you’ve run out of storage space, you’ve experienced the frustration of where to go to repair your Apple computer. Maybe an Apple store is not nearby, or you can’t make a Genius Bar® appointment with them for two more days. Maybe you’re wary of second party retailers. That’s where Experimac Charlotte can help you.
We realize that if your desktop or laptop computer breaks or is not working properly, you need service immediately; you don’t have time to schedule an online appointment and wait for days. That’s why we offer same day repair services and can even do some repairs while you wait. In almost all cases, we can have your machine fixed and ready for you by the next day, unless we are waiting for a part to be delivered, in which case we’ll have it repaired within 24 hours of having the part rushed to us.
Experimac of Charlotte offers repairs and upgrades for every computer, from your brand new iMac® computer to your vintage Mac® computer or Windows computer. Maybe your computer is running slow or has issues with internet connectivity, or maybe you aren’t sure why it is freezing. Bring your machine into Experimac of Charlotte and we will conduct a thorough assessment to find out what is causing the issue. Our experts will offer suggestions and work with you to find the right solution for your machine. Whether it’s a larger hard drive, solid state storage, additional RAM, a new screen, or a new logic board, we stock only the highest quality products, so you can rest assured that we will get your machine running like new in no time.
The Experimac Guarantee
At Experimac of Charlotte, we don’t just want to repair your computer, we want to make sure you are satisfied with our services as well. That’s why we offer a 90-day warranty; if something breaks, we will repair or replace the defective part at no cost to you.
If you are in need of a computer repair, consider stopping by Experimac of Charlotte today. You can count on our expert repair technicians to provide fast and quality repairs for your Apple or Windows machine!
Computer Repair Stores Near South Charlotte
When it comes to our personal technology, there may be nothing more frustrating than a broken or slow computer. Between school and work, every member of your household probably depends on a personal computer at some point during their day. We pay our bills, manage our schedules, contact our family members, and do research from our computers; they have become lifelines to the world around us. A slow machine can turn a simple task into a time-consuming chore. A computer that is constantly freezing can bring some to tears. Have you ever lost all of the data, pictures, etc. on your hard drive? We can help with all of these issues!
At Experimac of Charlotte we specialize in Apple® computer repairs and upgrades. Although in most cases, products are not considered vintage until they are more than 20 years old which is not the case with Mac® computers. In the world of Mac computers, products more than 5 years old are considered vintage and considered obsolete by those at the Apple Inc. store. Experimac Charlotte will even work on your vintage Mac computer. If your Apple computer is running slow or is low on storage, we know what to do to get it working to your standards. If your iMac® computer has recently stopped functioning due to a faulty logic board or even just a broken fan, our team of professional technicians can bring your machine back to life quickly whether it’s vintage or not.
We understand that upgrades and repairs are necessary from time to time but rest assured, we use high quality hardware to ensure a long life into the future for your treasured Mac computer. Having a large inventory of parts is a priority for Experimac so that your repairs can happen as quickly as possible. There is no better computer repair service in Charlotte than Experimac because our trustworthy technicians are extensively trained on iMac computer hardware and software. Our team knows how to get inside your iMac computer without damaging the shell and even though Apple Inc. has designed some newer products in a way that make it difficult to get in there, we know how to do it. The goal is always to bring you the best possible service.
Whether you use your computer to design websites, play video games, write award-winning novels, or edit photos of your adventures here in Charlotte, we know how important your Mac computer is to you. Experimac offers a 90-day warranty on all repairs so you can rest assured not matter how big or small your repair or upgrade is.
You can trust Experimac of Charlotte with all of your computer repairs and upgrades. Bring your Mac computer in today for a free estimate. We look forward to working with you!
Where to buy Pre-owned Apple products in South Charlotte
Apple products are known for their usability, sleek design, and of course, their hefty price tags. This is why buying a pre-owned Apple product can be a great option. However, finding a trustworthy source of previously owned Apple products can be a difficult task, as not all resellers are the same or offer warranties on pre-owned products.
At Experimac of Charlotte, we are experts in the field of Apple repairs and offer a 90-day warranty on all our pre-owned products. Every pre-owned Mac® computer, iPhone® device, or iPad® tablet that comes to Experimac goes through a rigorous refurbishing process. Our products are thoroughly analyzed, cleaned, and inspected, and only products that meet our high standards will be made available to consumers. When you buy from Experimac, you can feel confident you are receiving only the highest quality pre-owned product that functions like new.
We also know that buying pre-owned products of any kind can be risky so at Experimac of Charlotte we proudly offer a 90-day warranty on all pre-owned Apple products. This means that if something breaks or is not working properly on the device you purchased, we will repair or replace the defective part at no cost to you. Other resellers often do not offer any guarantees on pre-owned products. However, at Experimac we want you to rest assured that you and your device are in good hands even after you leave our store.
Buying a pre-owned Apple product can be a difficult process. With Experimac of Charlotte’s inventory of high quality pre-owned products and our 90-day warranty, it doesn’t have to be. If you are in the market for a pre-owned Apple device, try stopping in at Experimac today and experience the Experimac difference.