Where To Buy Pre-Owned Apple® Products: Experience the Experimac Difference

Apple products are known for their usability, sleek design, and of course, their hefty price tags. This is why buying a pre-owned Apple product can be a great option. However, finding a trustworthy source of previously owned Apple products can be a difficult task, as not all resellers are the same or offer warranties on pre-owned products.

At Experimac Fayetteville, we are experts in the field of Apple repairs and offer a 90-day warranty on all our pre-owned products. Every pre-owned Mac® computer, iPhone® device, or iPad® tablet that comes to Experimac goes through a rigorous refurbishing process. Our products are thoroughly analyzed, cleaned, and inspected, and only products that meet our high standards will be made available to consumers. When you buy from Experimac, you can feel confident you are receiving only the highest quality pre-owned product that functions like new.

We also know that buying pre-owned products of any kind can be risky so at Experimac Fayetteville we proudly offer a 90-day warranty on all pre-owned Apple products. This means that if something breaks or is not working properly on the device you purchased, we will repair or replace the defective part at no cost to you. Other resellers often do not offer any guarantees on pre-owned products. However, at Experimac we want you to rest assured that you and your device are in good hands even after you leave our store.

Buying a pre-owned Apple product can be a difficult process. With Experimac Fayetteville’s inventory of high quality pre-owned products and our 90-day warranty, it doesn’t have to be. If you are in the market for a pre-owned Apple device, try stopping in at Experimac today and experience the Experimac difference.

Tablet Screen Replacement Service: What to Do if Your iPad® Screen Gets Cracked

iPad tablets are pricey and we often depend on them for a lot of things – managing our schedules, keeping up with the news, editing photos to share with family, and more. A cracked iPad screen can turn a useful and much-needed tool into an expensive paper weight pretty fast.

iPad screens are made of glass and are often fragile, so even the simplest drop or bump can shatter the screen. Before you get upset and begin to panic, you have many options when it comes to repairing your broken iPad screen.

How Bad Is the Damage? Can You Live With It?

Not every crack will make your iPad device useless. Some cracks can be dealt with, depending on their location and size. But it should be noted that a small crack will spread over time so as soon as you can repair it, you should bring it to Experimac Fayetteville for a quote.

Another important thing to look for is LCD damage. Take note of pixilation, distortion, contrasting colors, etc. If you are not sure, an Experimac technician, specially trained in Apple® products, will guide you through an examination of your tablet’s damage.

Back it Up

Before you come into Experimac to have your iPad device repaired, back up all the data to your computer or iCloud® service. This will ensure that your pictures, messages, and app purchases are accessible should you need them.

Should You Get a New iPad device?

Sometimes, the cost of a repair to you might be more than the value of your old iPad device. Fortunately, Experimac Fayetteville sells pre-owned iPad products at a reasonable price. Experimac will even purchase damaged iPads devices from our customers. The money you gain from your old iPad can be used to purchase a pre-owned one right here at Experimac Fayetteville.

Bring your iPad product into Experimac Fayetteville today! Our trained technicians will assess the damage and provide an honest quote for repair.

iPhone® Device Water Damage: What To Do If Your iPhone Device Gets Wet

Let’s be honest with ourselves – we love our iPhone devices! They keep us connected to our close friends, family and the world at large. And we pay a lot of money to keep connected. What happens when these beloved devices get wet? Well, in most cases, panic sets in fast.

If you have ever witnessed a friend being thrown into a pool with their phone in their hands or if you have ever dropped your phone in a puddle on a rainy day, you know all about that panic. Water can make an iPhone device useless fairly quickly. Important components can become damaged and in most cases, water damage voids any warranty that you may have. Before panic sets in, there are a few steps that you can take to prevent lasting water damage to your iPhone device.

Think About the Liquid

You might find yourself enjoying a relaxing weekend at a friend’s pool or on a great tropical vacation one day. Keeping this in mind, the water found within lakes and rivers or even the ocean contains minerals and small grains of dirt and sand. Once your phone dries, these particles can cause more damage to your iPhone device components. Bringing it in to Experimac Fayetteville and letting our local experts dry and clean your phone will ensure that all these foreign particles are not a problem in the long run.

Rice Is Not King

Although many have tried it, do not bother putting your iPhone device in a bag of rice. Dry, uncooked conventional rice will do nothing to help your phone dry out. If it turns back on after being put in the rice, it had nothing to do with the rice. You pretty much wasted the cups of rice your put your phone into as well as some very valuable time.

Act Quickly! Power Down, Dry It Off, Leave It Alone

As the panic sets in, it is critical to remove your iPhone device from the liquid right away and power it down immediately. Water and other liquids can short-circuit electronics so you don’t want it soaking in the water. Immediately turning off your iPhone device will minimize the chances of internal components being short circuited. If applicable, remove and dry the SIM card as well. Resist the urge to power your iPhone device back on! Instead, dry it off with a clean cloth focusing on the headphone jack and charge port.

Grab your iPhone device and head to Experimac Fayetteville; we will immediately get the ball rolling with our unique process. The sooner you bring the phone in to our location, the greater the chance that we can save your phone. This is critical because the more time passes, the more likely it is that components inside your phone may begin to corrode as a result of their exposure to water. We will assess the extent of the iPhone device’s water damage and see if there is any way that we can save your phone. Our first step is to carefully dry any excess liquid and then we gently scrub and remove any corrosion found on and inside your iPhone device. We will then remove the logic board and soak the phone in 91% or higher isopropyl alcohol for at-least 15 minutes to clean and dry it out thoroughly. This is why bringing in your iPhone device right away can make a world of difference.

Find Comfort In The Fact That All Is Not Lost

If we are not able to save the device, we have a large inventory of pre-owned iPhone devices at reasonable prices that you can purchase to replace your damaged iPhone device. Remember that if you’ve been backing your phone up on the iCloud® service or on your Mac® computer at home, you should have nothing to worry about because all of your beloved contacts, photos, etc. should be there and can be moved into your new phone easily.

Get Familiar With Your Warranty

Take a moment now, while your phone is working well, to review the terms of your warranty so you’ll know what you’re entitled to if you’re ever in this situation. Water damage to your iPhone device voids your manufacturer’s warranty including any additional AppleCare® warranty coverage you may have purchased. Some third party insurance companies will cover submersion, spills, and accidental drops. If you are covered, consider filing a claim with your insurance company. Again, taking action quickly and bringing your phone in to Experimac Fayetteville right away can be the critical factor! So remember, when you or someone you know has the awful experience of watching their much loved iPhone go for a swim, Experimac’s local experts are here to save the day!

Adding RAM to Your Mac® Computer or Laptop: What You Need to Know

Do you know one of the most common reasons a computer might be running slower than expected? Bad RAM or not enough RAM.

RAM (Random Access Memory) is a hardware device that allows information to be stored and retrieved on a computer. Unlike a CD or hard drive, RAM is accessed randomly instead of sequentially allowing the computer to access data fast. Most computer users will notice that their computer is in need of additional RAM when their computer is booting up.

As you boot your computer up, data is sent to the memory to process instructions which can be passed along to software that you access after booting up. Each program that you open (including the browser used to access this web page) is loaded into memory while it is running. Often times, individuals will confuse the term memory with disk space. Disk storage space refers to the hardware in your computer that is capable of storing data either permanently or temporarily.

Most Apple® computers are shipped with 4 to 16 GB of RAM. The lower end of that number might be too low for your personal uses. For example, users that intend to run several programs at once such as video editing software, games, and other similar programs, would require more than just 4 GB of RAM.

If your computer has been running slow, booting programs at a snail’s pace, or taking a long time to open documents – you probably need additional RAM. The trained technicians at Experimac Fayetteville can run a diagnostic test on your Mac computer to locate any failures that your machine may have encountered. By running this diagnostic, Experimac’s team can determine what the issue is and if it is RAM, make suggestions on what amount may meet your needs.

Unfortunately, once a computer reaches a certain age, the Apple store will no longer service it, making it impossible to upgrade the computer. Experimac Fayetteville is proud to offer RAM upgrades to all Mac computer users.

Bring your slow moving Apple computer into Experimac Fayetteville today! We look forward to bringing your Mac computer back to life with new RAM.

Updating the iOS® Software on Your Device: Experimac Fayetteville, Your Local Apple Experts

One great feature of iOS devices is that their software is constantly being updated. But this feature can also be troublesome for iOS device owners. There are times when the iOS update is difficult to install or when it is incompatible with the music and video files on the device. Other times, data may be accidentally erased from the device when an owner tries to update the software. So what is an iOS device owner to do to avoid these issues?

First, you should take some vital steps before attempting to update the software on your iOS device. Here is some information to remember before updating:

  1. Make sure your device is compatible with the newest update. Currently, iPhone 4S® devices, third generation iPad® tablets, and fifth generation iPod Touch® devices and all newer models of these devices are compatible with the latest iOS update.
  2. Create space for the installation. An update takes up a lot of space on your device, so you may need to delete some data or unused apps to make room for it.
  3. Back up your data first by syncing your device to the iTunes® software, iCloud® service, or both. That way, even if something goes wrong during the update, your data will not be lost.
  4. Update iOS apps beforehand. By making sure there are no app updates pending will eliminate potential problematic compatibility issues with the newest version of iOS software.

Taking these steps can help ensure updating your iOS device will run smoothly. However, many people may still not feel comfortable updating the iOS software on their own because of the risk of losing their data and media. This is why it can be best to take your device into an expert repair shop like Experimac Fayetteville to complete the software update. Our experts will take a thorough look at your device and make sure everything is compatible with the latest update before moving forward. They will walk you through the process so you feel comfortable with the changes being made on your device and will ensure that your software is updated.

So if you have questions about an iOS update, head in to Experimac Fayetteville today. Our experts will get you started on the right path to updating your device properly and will make sure you keep all your media and data in the process.

iPad® Device Water Damage: What To Do If Your Tablet Gets Wet

iPad Water Damage

One of the most common culprits of damage to your iPad device is something we all use on a daily basis: water. It may splash innocently on your tablet as it rests on a table in your kitchen or submerge it completely as it falls out of your bag into the pool while on your weekend getaway.

You may have heard that the common antidote to water damage is to place your device in a container of rice to supposedly dry it out. However, this technique is not effective, especially if the water has seeped deep into your device. What’s worse, waiting for the rice to magically dry out your iPad device can unfortunately lead to corrosion or even worse damage. The best response to tablet damaged by water is to get it to a repair shop like Experimac Fayetteville as soon as possible. Doing so can mean the difference between repairing your iPad device, or having to get a new one.

At Experimac Fayetteville, we specialize in repairing Apple® products so you can feel confident that we are experts at repairing iPad devices. By bringing in your iPad product immediately after it has been damaged by water, you will receive a quick and thorough examination of your device to assess how deep the damage is and prevent it from further damage. The device will be opened and carefully dried to assess whether or not corrosion has begun. If so, components may need to be cleaned or replaced.

Our Apple experts will fix your tablet in a respectable time frame, sometimes even within the same day or hour that you bring it in. We also offer a 90-day guarantee on all repairs so you can count on us even after you leave the store. Our guarantee works like this: if something breaks, we will repair or replace the defective part at no cost to you. Can you ask for more?

Water damage to your iPad device is a frustrating situation, but one that can be resolved if you act fast. So toss aside that bag of rice and contact our Apple experts at Experimac Fayetteville if your tablet is in need of repair from water damage.

Samsung® Device Screen Repair vs. Apple® Device Screen Replacement: The Experimac Difference

Screen Repair Vs. Replacement

Whether you have a Samsung smartphone or tablet or an iPhone® device or iPad® tablet, you know one thing for sure: their screens are fragile, and repairing them can be a frightening prospect. That’s probably why you see so many people walking around with cracked or even shattered screens on their tablets and smartphones. But repairing a cracked screen does not have to be frightening if you turn to a reputable repair store like Experimac of Fayetteville.

The screen repair process for Apple devices and Samsung devices are somewhat different, and both intricate, which is why you should not attempt it on your own. When an Apple device needs repair, the display assembly is the first component that is disassembled. This makes accessing and repairing the screen fairly straightforward. However, other components can be easily damaged in the process, so removing the screen on your own is not recommended. Samsung devices also require meticulous disassembly to avoid damage to pertinent materials, so repair is best left in the hands of experts.

When you bring in your damaged Apple device or Samsung device for screen repair to Experimac of Fayetteville, you can rest assured that the problem will be properly diagnosed. Our experts will run a full diagnostic scan of the device and carefully disassemble only what is necessary. The damage will be pinpointed and repaired in a cost-effective and timely manner. Often, your tablet or smartphone device will be ready for you the same day or even within the same hour because at Experimac of Fayetteville, we know how important your device is to your daily life, and we don’t want you to be without it any longer than is necessary.

After your device is properly repaired, our technicians will guide you in preventing future damage and will be happy to address any concerns you have. We pride ourselves in offering the best customer service in the business so we also offer a 90-day guarantee on all of our repairs. If something on your repaired device gets damaged, we will repair or replace the defective part at no cost to you.

Cracked screens happen but at Experimac Fayetteville, we want to make sure that damage doesn’t end the life of your Apple device or Samsung device.

What to Do if Your iPhone® Device or iPad® Tablet’s Home Button is Not Working: Contact Experimac Fayetteville

Have you ever experienced the Home button on your iPhone device or iPad tablet not working? Processing delays and lags can cause unresponsive behavior, leading to several unsuccessful attempts to return to the Home screen. If you’re trying to get a quick glance at a map or switch over to read a text message and your controls are not registering input, properly, it might be time to recalibrate your device. Our expert technicians here at Experimac of Fayetteville are eager to help you solve this problem.

Hardware Repair or Software Workaround

The extent of the problem may require hardware repairs from a local repair shop like Experimac of Fayetteville. Trying to repair the hardware yourself can be tricky, and can sometimes complicate the situation further.

An interesting software workaround is based on an iOS® software feature that steps in to help when hardware buttons stop working. The switch to activate the AssistiveTouch® feature is located in your settings.

(General -> Accessibility -> Interaction -> AssistiveTouch)

Recalibrating Your iPhone Device or iPad Tablet

If you’re a do-it-yourself kind of person, follow these simple steps below to resolve an unresponsive Home button issue.

  • Launch any iOS app that comes pre-installed on your device (i.e. weather).
  • Press and hold down the Power button on the top right of your device until the “slide to power off” message appears on the screen.
  • Releasing the power button, press and hold the Home button until the “slide to power off” message disappears from the screen.

Process complete! The Home button should be functioning normally now.

Oscillating between whether or not to fix this problem or locate a local Apple® technician? There’s a better option! Experimac Fayetteville is here for those who prefer a little assistance and an expert’s touch. Bringing in your iPhone device or iPad tablet today can make all the difference in getting a quick repair at an affordable repair cost versus having to replace your device, entirely.

Out of Warranty Repair: Apple Inc. vs. Experimac Repair Costs

Out of Warranty Repair

Imagine waking up on a Monday morning to find that your MacBook® laptop won’t turn on. All of your work and personal files are saved on your broken computer, and the warranty has just run out. Panic sets in as you begin the decision process of whether to replace or repair your broken laptop. Can you safely say that you know the cost comparison, and do you really know all of your available options?

Replace vs. Repair

Laptop repair rates have gone down to 24%, down from 36% in 2010. Still, each time a device breaks, the costly and emotional decision of repair versus replace must be made. The answer lies in the repair rates. If you’re spending 50% of the cost of a new Mac® computer or iOS® device on your repair, then you might as well replace your product with a pre-owned model. Experimac of Fayetteville offers affordable pre-owned Apple® products if you decide replacement is your route. On the other hand, if you lean more towards seeking repairs, it is critical to do a price comparison between Apple Inc. repair costs and repair costs at Experimac of Fayetteville. In a 2013 online annual questionnaire, including 29,281 subscribers, Consumer Reports Magazine informs, “People who used independent repair shops were more satisfied with the repairs than those who used factory service.” Experimac will have your repair completed within hours of bringing in your device or by the next day. All things considered, we urge you to bring your broken Mac computer and iOS device, especially for those repairs that are out of warranty, to Experimac of Fayetteville.

Apple Inc. vs. Experimac Repair Costs

If you have ever been on Apple Inc.’s repair pricing page, you have seen the outrageous repair costs. Apple Inc.’s out of warranty costs are even higher. If you scroll to the bottom of their pricing page, you will see a disclaimer stating, “Your replacement iPod® device might be new, used, or refurbished. If your original iPod device was damaged as a result of an accident or abuse, service might not be available“. If your Mac computer or iOS device just broke, the last thing you need is to break the bank or be turned away. And don’t forget how quickly we can get the repairs done in comparison to shipping your device away for days at a time. Experimac Fayetteville offers affordable repair rates, even for out of warranty repairs. We are a growing store selling pre-owned Apple products and we are committed to providing exceptional customer service and a 90-day warranty on all repairs.

Laptop Repair Near Me: Fayetteville Your Local Apple® Experts

Laptop Repair Near Fayetteville

Many computer owners fear that their home computer will break and they won’t know how to repair it. Laptop computers are even trickier to repair than their desktop counterparts. The hardware needed is small, in some cases special tools are needed, and it is not always clear what is broken before you open the machine up.

Macbook Pro® laptops are expensive machines that offer a lot of great options for individuals with a wide range of needs. For example, web and product designers use Apple products because of their simple design and advanced software. Business owners use Apple products because of how easy it is to sync all of their devices and have easy access to thousands of apps to track time, pay employees, communicate with clients and more all through their App Store® service.

But what happens when your expensive Macbook Pro laptop breaks? Trying to repair it at home can be a risky venture. Macbook Pro laptops are known for their thin bodies, making them easy to transport and carry around. But packing all of that technology into a small body is tricky so any accidental slip of a tool and you can cause even more damage to your machine.

There are a lot of common issues that can arise with your laptop. Here are some:

  • Stops charging even when plugged in
  • Cracked notebook case
  • Fan not running
  • Keyboard not responding
  • Damaged LCD screen

At Experimac Fayetteville, we know how to repair these products precisely and without disturbing the inner workings in the machine.

Bring your faulty or broken Apple laptop, including Macbook Pro laptop or MacBook Air® laptop into your local Experimac center today! Our trained technicians will inspect your Apple machine and let you know what the costs will be to repair it.

If your Apple laptop is beyond repair or if you’re just looking to purchase a pre-owned Apple laptop, stop by our Fayetteville store. We offer a wide range of Apple products that were previously owned and loved.