Gift Ideas for Apple® Device Lovers: Save on Pre-Owned

The holiday season will be here before you know it! Do you know what you’re going to give your loved ones this holiday season? Look no further!

Electronic devices are essential to our modern way of life and Apple products are popular gifts for many reasons: they are reliable, durable and easy to use. Here at Experimac, we offer a fantastic variety of pre-owned Apple devices at an average of up to 60% savings off retail. Not sure which pre-owned Apple device would make the best gift? Not a problem! Apple devices come in an incredible variety of sizes, styles and uses but here are some great options:

  • Pre-owned iPhone® devices – Arguably the most popular electronic device of the century; its sleek design and user-friendly technology makes it the perfect pocket-mate for young and old alike. Whether FaceTiming® relatives, texting emojis, snapping selfies or answering emails on the go, the iPhone device has become the ideal smartphone and an international favorite. We have a few models available to choose from at your local Experimac store.
  • Pre-owned iPad® tablets – A great pick for on-the-go web access, leisure reading or movie-watching as well as useful for presentations because of their compact size. The popular iPad has become an essential tool for students of all ages. Your local Experimac store has several models for you to look at with average savings of $50-$150.
  • Pre-owned MacBook® laptops and MacBook Pro® laptops – The reliable and sleek MacBook laptops with retina displays are available in a variety of configurations at your local Experimac and will surely please anyone on your list. Give your loved ones the ability to create and work seamlessly.
  • Accessories for iPhone devices, iPad tablets and MacBook laptops – Shop for accessories for a variety of Apple devices at your local Experimac store. We carry items such as chargers, phone and laptop cases, headphones, keyboards, screen protectors and speakers. Give someone the total package, gift them a pre-owned iPad tablet with a new case in their favorite colors.

Save money this holiday season by taking advantage of our wide variety of available pre-owned Apple devices that make for extremely impressive and affordable gifts! The amount of money you will save, 60% on average, by purchasing pre-owned Apple devices will make it easy to find the perfect gift for the Apple product lovers on your holiday shopping list. We take pride in our products and guarantee each Apple device we sell with a 90-day guarantee. We also offer a few financing plans to make the purchase stress-free.

Our experienced sales staff will happily assist you with gift ideas for Apple device lovers. Call us today or stop by the Experimac location closest to you and find the perfect gift for an Apple device lover without busting your holiday shopping budget.

Experimac’s 15 Holiday Apps

The holidays truly are the best time of the year!

Did you know that there are apps designed specifically for the holidays? Whether you are looking for recipes, organization, music or just some holiday fun, we’ve created a list of 15 free apps that will improve how you celebrate and prepare for this year’s festivities. Here is our list of the best 15 holiday apps:

  1. Light My Fire: A Hanukkah App
    Now, you can celebrate Hanukkah no matter where you are. This app allows you to choose your own Hanukkah lamp from the world-renowned collection of New York’s Jewish Museum. Then, you’ll select a background to place it on, light the lamp and share it with family and friends. This makes it easier for those who are traveling during this hectic time of year.
  2. Pandora Radio
    Don’t wait around in hopes of catching your favorite holiday songs on the radio, download Pandora Radio and add any of your favorite artists or genres, including Christmas, Hanukkah and Kwanzaa music. You can even create a station based around a specific song or artist. It’s free and easy to use year-round!
  3. A Call from Santa! Phone Call & Voicemail of Santa Claus
    Call Santa from your iPhone® device this holiday season with this awesome app! Santa can call your children and praise or discipline them. You can schedule calls with Santa for varied times and for varied specific reasons. This is a creative way to bring the magic of the North Pole into your annual holiday routine.
  4. GiftPlanner
    This app will help you organize, budget and find gifts for everyone on your shopping list for the holidays, birthdays and other events all year long. You can add as many people as you want. Once you add someone, you can assign interests and track gift ideas. Each gift idea you assign is a separate page and you can add information about the gift including the price, pictures of the gift, Safari bookmarks of where to find it and you can even scan the gift’s barcode using your device’s camera to quickly fill in gift info. This app will total the prices of your gifts helping you keep control of your budget. You can even protect your secret gift data with a passcode or with Touch ID.
  5. Wunderlist: To-Do List & Tasks
    Have a thousand things going on? Holiday shopping, flights to book, dry cleaning to pick up, holiday show costumes for your kids, cookies to bake for your son’s class, your daughter needs a haircut, the house needs to be cleaned, etc. To-do lists are pointless if you lose the sheet of paper it’s written on. Keep your to-do list where it’s safe – on your phone, tablet and computer. With Wunderlist, you can instantly sync between all of your devices so you can access your lists no matter where you are. You can also easily share your lists, reminders and due dates with loved ones.
  6. Elf Yourself
    This app has become an annual favorite for millions! Started by Office Depot, Elf Yourself allows you to “elf” yourself, your friends, co-workers or family members and star in a personalized music video. Start your own Elf Yourself video by uploading pictures of you and your loved ones, select a dance theme and the app will create a customized Elf Yourself video. Share it with others via Facebook or email, and spread the holiday cheer in a fun and “elf” way!
  7. BigOven
    This app makes cooking a breeze. Seasonal recipes are posted on the home page for your convenience, in addition to a library of hundreds of recipes, as well as the option to create grocery lists based on the recipes you’d like to make. You can even add pictures of your own recipes. Thinking of having a potluck? There is a social feature that allows you to check out what your friends and family are making! All in all, this is a great resource for cooking throughout the holidays and even all year-round.
  8. Christmas Countdown!
    There are several Christmas Countdown apps, however “Christmas Countdown!” is our pick due to its great reviews and its ability to countdown to Christmas in “heartbeats”. This app will help you celebrate the countdown to Christmas with its cute characters, winter-themes and Christmas music.
  9. Merry Christmas Photo Editor
    This app is a great option for creating holiday pictures without the hassle. Edit your photos with Santa hats, festive frames and even snowy backdrops. This makes sharing photos with loved ones even more fun!
  10. 123 Color: Hanukkah Coloring Book
    This app is a lot of fun for children and adults alike. It’s an educational app but they’ll be having so much fun, they may not even notice they’re also learning. It now features numbers, letters and colors spoken in 12 languages and dialects.
  11. Cookie Maker for Christmas Holiday 2016
    Have fun baking digital cookies with your family this holiday season with the easy-to-use Cookie Maker for Christmas Holiday 2016 app for your Apple® device. From mixing the batter, to choosing cookie cutter shapes, to decorating, this app simulates baking cookies. No mess, only fun!
  12. Pinterest
    Pinerest is a fantastic app for any season, special event or even for daily tasks. On this app, people post pictures and ideas for a multitude of things: anything from baking recipes, holiday crafts, fashion ideas for holiday parties or even home decorating for the holidays. Whether you need help finding the perfect Christmas dinner menu, gift ideas, or crafts to make with the kids, Pinterest offers thousands of ideas and how-tos.
  13. Toys R Us
    Not sure what the hottest toys are this season? No need to fear or even stop by a busy toy store. Toys R Us has an app, and you can do anything on there from perusing through toys, creating a wish list, or even making purchases. This app also has the barcode scanner feature, making saving gift information quick and easy. The weekly ad and sales are even posted, helping you to save big bucks this holiday season.
  14. Letters to Santa Claus Free
    This app is pretty self-explanatory: you and your children can write letters to Santa using this app, and within an hour, he will write back! You can send as many letters as you want and you can even send mittens, cookies or bells as small gifts for Santa. None of Santa’s letters back will make any promises, so rest assured this won’t make your Christmas season any more strenuous than it should be!
  15. Amazon
    We saved the best for last on this list. Amazon has got to be the best way to shop for all of your loved ones this year. With Amazon Prime and Prime Now becoming widely available, you can get your gifts quickly without expensive shipping fees. Amazon has a feature called a “Wish List” that can be shared amongst friends and family members, making it easy for everyone to know what gifts to get. Amazon makes returns easy and everything can be done through their app.

Remember, don’t stress this holiday season! Embrace Experimac’s 15 holiday apps and make your holiday living and gift-giving that much more enjoyable.

Owner Spotlight: Travis Howe from Experimac of Cumming, GA

Recently, we sat to talk with Travis Howe from Experimac of Cumming, GA. The Cumming store opened in June 2015. Travis has worked long hours to get his Experimac store where he wants it. Experimac is a trusted tech source for Apple® product repairs and upgrades, pre-owned sales and trade-ins for iPhone® devices, iPad® tablets, iMac® computers, MacBook® laptops and more with locations across the country. Experimac also sells accessories and offers same day service for repairs and upgrades. Often, Experimac is able to fix your device while you wait offering a 90-day warranty on all repairs because we want all of our customers to experience the Experimac difference.

Although he had never run his own business before, he came from the corporate world where he had experience working with international companies. Travis spent twenty-five years working in diverse business development operations and another ten years as a managing director on an international level. He elaborated, “I had a lot of business development and sales and marketing experience and a lot of executive management as well.” There’s no doubt those years spent in the corporate world have influenced his success with Experimac of Cumming, GA.

Travis has teamed up with his wife, Becky, in life and in business. He was telling us that they had never worked together prior to owning Experimac of Cumming, GA but as it turns out, she’s played a critical role. She’s been keeping everything organized behind-the-scenes as she is very detail-oriented and really good with research and analysis. Becky handles all of the inventory levels, online banking, QuickBooks, etc. Every entrepreneur knows these things can make or break you. They are originally from Georgia but they spent about 14 years up north in New Jersey and Ohio. Travis and Becky have been back in Forsyth County for the last 12 years. Here’s more of what Travis had to share:

EXPERIMAC: What is your connection to the community? Why did you choose to open a business in Cumming, GA?

TRAVIS: A lot of our connections are through our Church and through a lot of different organizations that are connected through our Church, other ministries. We had a wide network of people that we knew here through our neighborhood as well. We opened a business here because for the last 10 years, Forsyth County has been one of the top 10 counties for growth in the nation. There are some really good areas here that had a strong market influence with some of the zip codes here being amongst the wealthiest in the country. That’s not the case for other zip codes but we have a really diverse group of people here in Forsyth County so it’s been a really great place to open up a business.


EXPERIMAC: Being that you’re from the community, what level of involvement do you have with the local community today? Have you joined any specific networking groups or chambers?

TRAVIS: I joined a group called Northeast Business Connection. They are based predominantly here in Georgia and they’ve got chapters all over north Georgia. I was involved with one where you had different businesses like real estate agents, insurance agents, remodelers, etc. I felt it was a good way to get involved and to start with. Most of our efforts have come through word of mouth and people just coming into our store. We’ve done a lot of business with Churches in the area. We’re also expanding to radio advertisements locally.


EXPERIMAC: What would you say has been the most interesting or exciting part of owning your Experimac location? And the most challenging aspect of it?

TRAVIS: The most interesting thing is getting off to a very good start, some of the numbers are what they told us to expect. But, in general, we got off to a very good start in the business and were able to turn a profit early on and to be able to see our business grow. It’s you and your family here, so you’re probably going to be putting in more hours, particularly at the start. Sometimes, it’s hard to get away so it’s been a really good learning experience to manage all of this and still move forward. As far as the people working with us, we’ve been really fortunate. We hired two technicians; one stayed with us for the first year but he went back to school and one is still with me today. We’ve been able to hire additional people that have really done a great job for us so really that’s not been a challenge at all. I’d say the ongoing challenge right now is having the right mix of products in the store, having the right suppliers to really keep driving your margins in a really good area. Those things continue to be a lot of work for us but they’ve also been exciting and rewarding as well.


EXPERIMAC: Have you been doing the majority of repairs yourself or have you hired technicians to help you out?

TRAVIS: Well, I don’t repair anything. I know a lot more about the Mac products than when I started but my technicians do all the repair work from repairing cracked screens to all the intricate work on laptops and desktops. There’s not anything we don’t do. We work on a lot of older Mac products; Apple doesn’t work on anything over 5 years old so a lot of that work is referred to us by other authorized Apple retailers. I’ve got highly qualified techs here that sell and repair. Right now, we actually have 4 people working for us and they all do a really good job of working with customers on the floor and doing the repair work. That’s been a bright spot for us; we really want to be known for having great quality of service and very fast turnaround time in all of our stores.

EXPERIMAC: You had some former Apple Genius® guys working for you, didn’t you?

TRAVIS: We did for a short period of time but we knew we wouldn’t be able to hold on to him for too long. He imparted quite a bit of expertise while he was here so we learned a lot of the things we could do with Apple in regards to warranties, etc. He imparted a lot of knowledge to the techs that are still here so we appreciate the time that he was here. It was well worth having him here for a couple of months.


EXPERIMAC: What kind of feedback have you gotten from customers?

TRAVIS: If you look at our reviews, our feedback has been really, really good. We’ve maintained 5.0 reviews on Facebook and Yelp and 4.9 on Google. We have a lot of repeat customers. There’s a guy that was in today that just bought a 15-inch MacBook laptop from me and he’s already bought two other computers. He’s always coming back here so we have a lot of customers that like to come back in and have just become part of our family. That’s what we’re trying to build, a culture that we really care about our customers and that’s worked out quite well for us here.


EXPERIMAC: What kind of repairs are you doing most frequently? Are you noticing any kinds of patterns in what customers are needing?

TRAVIS: Some of the stuff we do on an ongoing basis is repairing cracked iPhone screens. That’s what we’re going to see most often because people are dropping their phones quite often and cracking screens. A lot of our computer repair work is really upgrading RAM, upgrading hard drives, replacing top assemblies when the LCD or the glass breaks, and the same kind of upgrades on iMacs too. That’s the kind of work we really like to do. We’re also doing a lot of data migration as well as work on PCs that we didn’t do at the beginning but that’s mainly a lot of virus clean up and some hard drive changes.


EXPERIMAC: Is there a typical Experimac customer?

TRAVIS: That’s the real beauty of it, there’s not! We do a lot of business with seniors that come in with nowhere else to go with their Mac products and they maybe need a little bit more hand holding on how to handle the operating system on a laptop or a desktop iMac, or even operating their iPhone or their iPad. I’ve got very, very patient techs working with them. We’ve got a lot of moms and dads buying for their kids, we’ve got a lot of kids coming in looking for themselves because they’re going off to college and we’ve got a lot of churches because they’re predominantly Mac users for running all of their services. A lot of small businesses come in that are using QuickBooks and running Windows and using Parallels software to swipe in and out of Windows and OS without restarting. Our customers can be everybody and anybody.


EXPERIMAC: How many hours are you working in a typical day?

TRAVIS: 40 (chuckling) . . . it’s pretty much a full 8 to 10-hour day doing a lot of different things. As time passes, my guys here can really take care of opening and closing to a degree so we can take off a little bit more time than we did in the early days. It’s worked out really well. I’ve got good people that I really trust and believe in but they’re pretty full days around here.


EXPERIMAC: In your spare time, what are some of your hobbies and pastimes?

TRAVIS: I used to be a really big tennis player but I don’t get a chance to get out and do that as much anymore. Landscaping is probably one of my biggest hobbies, just doing a lot of things like that around the house. The first year we opened the business, I didn’t really have a lot of time to do that. I’ve been able to get back to do that more recently. We do have a place up on the lake but we haven’t seen it lately. There’s a lot of things we enjoy doing but we’re just trying to get the business to a point where we can take off a little more so we can do some traveling and see our grandchildren out in Arizona.


EXPERIMAC: What would you say are the top 3 skills needed to be a successful entrepreneur?

TRAVIS: I would say that sales skills would be the number one thing because no matter what your business is, you’re going to be selling to some extent. If you come from a different background, that’s going to be one you’re going to need to learn how to do. Also, I’d say understanding the financial side of the business (cash flow, margins, etc.) so you can run a really successful business. Lastly, I’d say being a good leader for the people who work for you and working well with your customer base.


EXPERIMAC: What are your thoughts about being part of a franchise organization?

TRAVIS: I think the reason you buy a franchise is because they’ve got a good successful model and you should never buy a franchise if you’re not going to follow the model. You might as well go ahead and start something on your own because that’s where you’re going to wind up. I think the UFG corporate group has been doing this for a long time, they have some very good people there and of course, with a new brand, like Experimac, there are certainly some growing pains. Having been in some of those situations before helped me to really work with them because I understand what they’re going through. I’ve given suggestions but I think they’re doing a great job overall and they’re getting where us we need to be as we’ve grown as a franchise. They’ve gotten more people on board there that can support the brands that go up so I think it’s been a great experience whether I keep the store for 2 years or 10. It’s been a lot of fun!

Travis Howe’s long days are paying off. He seems to be getting the Cumming, GA store to a point where it will seem like it almost runs itself and he’s enjoyed the process, which makes it even better. Understanding the diversity of his customer base and their various needs is surely part of the success he is experiencing. We encourage you to keep Travis, his team of techs, and Experimac of Cumming, GA in mind for your next computer or device repair, upgrade, trade-in or purchase. We know you’ll be writing a 5-star review of your own if you work with them.

Making the Switch: PC to Mac® Computer

Thinking about making the switch from a PC computer to a Mac computer?

Experimac knows this can be a big decision. Whether you’re making the switch because you are looking for a more reliable operating system or you prefer the beautiful design of Mac computers, here at Experimac, we want to help you make the best choices for your own individual needs and style. We can help with your PC to Mac computer migration from beginning to end.

Planning to Make the Move

Once you’ve decided to make the switch from a PC to a Mac computer, it’s good to become familiar with the Mac software, OS®, as soon as possible. You can easily do this by stopping by an Experimac location close to you. The best way to become acquainted with your new Mac computer is by exploring and experimenting. Come by and ask one of our highly trained team members to assist you in learning how to use a Mac computer. As intimidated as you may feel in the beginning, know that it gets easier the more you use it. One example of a difference you might notice right away is the method for accessing shortcuts; you will be using the ⌘ key on a Mac computer instead of the PC’s CTRL button.

Variated Applications

PC and Mac computers utilize different applications. You do have the option of running Windows® on your Mac computer, however, we recommend taking advantage of the applications available to you as a Mac user. There are products that enable you to easily move from Mac computers to Windows-based computers, such as Adobe® Creative Cloud®. However, that is not the case for most applications. Because viruses don’t often target OS® software, Mac computers aren’t offered the same variety of anti-virus software. This could be a problem depending on your business and plans for use of your Mac computer. You may also lose some applications you’ve purchased with your PC, so it’s a good idea to speak with a member of our sales team to find out more on how you can make the switch stress free.

Data Migration

Making the switch from a PC to a Mac computer may mean you need to migrate data. There are several different tools and ways to transfer your data from your PC to your Mac computer. Shop our pre-owned Mac computers in store and we’ll be more than happy to help you migrate all of your data to your new laptop or computer, no questions asked.

If you’re eager to experience the wonder that is working on a Mac computer, we can help you make the move from a PC to a Mac computer. Come visit Experimac today and experience the Experimac difference.

Parental Controls: Experimac Can Set Them Up For You

There’s nothing scarier than not knowing what your kids are doing online. The average age of exposure to porn is 8 years old. Stop in and we can help you set up parental controls on any of your Apple® devices.

Using electronic devices should be a positive and fun experience for your family. It is important to inform your children of the dangers of the Internet and model responsible Internet behavior for your family. However, sometimes it can be tough to moderate their online choices when you’re unavailable. It’s important to establish trust in your child, however, keeping your children happy and safe online works best when you can maintain honesty in addition to some basic levels of protection.

In recent years, there has been a move towards using vault apps. Some of these apps are free while others require payment but these apps offer a false sense of security. Users have been led to believe that their sexts, including naked photos and other inappropriate material, are being kept in a top secret place but that’s not always true. The use of these vault apps is alarming and should cause parents to raise questions.

Parental controls are not designed to spy on your children, they are designed to protect your children. Unfortunately, the Internet can be a very dangerous place if not moderated. From child predators to sensitive and inappropriate information, parental controls are designed to protect your children from the dark corners of the Internet.

There is a great variety of parental controls available today. There are specific parental controls designed for targeted ages and purposes. Whether you’re concerned about who your child is chatting with or how much time they are spending playing their favorite games, Experimac can help you set up the best parameters. Parental controls can be set up on your iPhone® devices, iPad® tablets, MacBook® laptops and other electronic devices.

Curious about what parental control options would be the best fit for your family’s needs? Call or stop by your local Experimac and one of our friendly sales associates will be more than happy to share ideas with you about how we can help you safeguard your family.

Data Recovery: Experimac Can Get It Done

Did you lose all of your data? Before you freak out, cry or let it ruin your day, give us a call. Experimac provides data recovery and data transfer services for your Mac® computer or MacBook® computer.

Data Recovery

Apple® computers are known for their reliable and easy-to-use OS® system and software in addition to their beautiful design. However, stressful as it may be, data loss can happen to any system at any time. There are many factors that can lead up to data loss with your Mac computer such as a failed hard drive. Data recovery has become more difficult with Mac computers due to the addition of flash media storage as well as the fact that the design of Mac computers makes accessing the hard drive particularly difficult. This is work best done by trained hands; leaving hard drive data issues to the experts at Experimac is your best option. Many Mac users rely on cloud storage, however, some assume their data is instantly backed up at all times. This is not exactly the case; these services typically synchronize with a folder instead of the computer’s hard drive leading to great disappointment when data is lost.

Regardless of the cause, our highly trained technicians at Experimac are ready to help you recover lost data and get you back on track.

Data Transfer Services

Can’t imagine not having all of your files, photos, etc. on your computer or laptop? You shouldn’t have to. Moving files, music, videos, photos and folders doesn’t have to be stressful. Leave your data transfer needs to our specialists.

Buying a new computer or did you have to replace a hard drive? We understand that switching to a new computer or having a new hard drive can mean needing to adjust to new software or settings. Let us help you make a stress-free switch to your new computer by handling your data transferring needs.

Drop by one of our Experimac locations today and find out how we can help you with your data recovery and data transfer services. Experience the Experimac difference!

Experimac of Fenton featured on Fox2New’s STL Moms

We’re so excited! Our very own VP of Sales, Chip Rhodes, recently appeared on Fox2New’s morning show, STLMoms with Margie Ellisor talking about the services we provide. Experimac of Fenton was opened by Christine Witte, President/Owner, in the spring of this year and has a unique concept to buy, sell, trade, and repair or upgrade your pre-owned Apple® products.  This includes Apple watch® devices, iPhone® devices, iPad® tablets, and MacBook® laptops. Margie Ellisor of Margie’s Money Saver segment welcomed Chip and gave him the opportunity to talk about what we do here at Experimac of Fenton and the way we can save money for shoppers in the St. Louis area. As Margie mentions, we have already extended our hours in anticipation of the coming holiday season so we can meet everyone’s needs.

Most of our customers are able to save an average of 60% off retail prices by buying pre-owned so this creates an opportunity to own a great device at a much more affordable price for the average shopper. We want all of our customers to be able to purchase with confidence so every device we sell has been put through a rigorous inspection process and comes with a 90-day warranty, with an option to purchase an extended warranty plan.  We also offer 0% same as cash financing plans or term financing for those who qualify.

If you’re considering a newer iPhone device or iPad tablet, and would like to trade in your current device, we’re here to help walk you through the trade-in process as well. Our experienced technicians are eager to help you make the right choice for a device that best suits your needs.

For consumers looking to repair or upgrade their Apple devices, Experimac of Fenton is a great option as well. In most cases we can have your repairs done while you wait or within the same day because we know how important it is to have your phone, laptop, etc. in a fully functional state. Once your device has been repaired by our skilled technicians, your repair will also carry a 90-day warranty.  When you’re in the market for Apple devices or when you’re in the need for repairs and upgrades, remember to stop by Experimac of Fenton in Gravois Bluffs. We’re confident you’ll be pleased with our service and our products. Check out the full interview here!


Hard Drive Repair, Replacement or Upgrade: Let Experimac Help

Is your hard drive crying out for help? Are you thinking about repairing, replacing or upgrading the hard drive in your Mac® computer or MacBook® laptop? Have no fear, talk to our expert techs at Experimac today! We’ll have you fixed up and on your way before you know it.

Apple® computers are famous for their impeccable operating system, weightlessness, beautiful design specs and incredible power. They really are a thing of beauty. However, due to their unique design and specialized features, it can be difficult and expensive to repair, replace or upgrade a Mac computer or MacBook laptop’s hard drive. Luckily, the highly trained professionals at Experimac stand out from the rest and will happily repair, replace or upgrade the hard drive in your Mac computer or MacBook laptop. From its hard drive to its screen, we are equipped to handle a large variety of repairs.

It’s important to keep in mind that Apple computers and other computer repair shops consider any devices more than 5 years old to be vintage. Experimac will gladly work on your vintage Mac computer or MacBook laptop despite the fact that Apple and many other computer repair shops will not.

Many repair shops also choose not to guarantee their work and may even try to convince you to just buy a new computer. We know that Mac computers hold their value, and for good reason. They are durable computers that stand the test of time and are a good investment so we will perform a thorough evaluation before making our recommendation. We value Mac computers and MacBook laptops, and we specialize in fixing Apple products. We will be honest when fixing your computer and should your computer need a hard drive replacement or upgrade, we offer incredibly low prices in addition to offering a 90-day Experisure guarantee on all of our services and products.

Let us know if we can help you with a hard drive repair, replacement or upgrade on your Mac computer or MacBook laptop. Call us and speak to our friendly sales staff, or stop by an Experimac location today.

Water Damage: What to Do If Your Apple® Device Gets Wet

We love our Apple devices! Furthermore, we’ve come to rely on them. They keep us connected to our family, friends and the world and we pay a lot of money to keep connected. What happens when these beloved devices get wet? Well, in most cases, we start to panic right away.

If you have ever dropped your iPhone® device in a puddle on a rainy day or watched an iPad® tablet fall into a pool, you know very well what that panic feels like. Water can make an iPhone device or iPad tablet completely useless fairly quickly. Important components can become damaged the moment they come into contact with a liquid and in most cases, water damage will void your warranty. Before complete panic sets in and you start thinking about buying a new iPhone device or iPad tablet, there are a few steps that you can take to prevent lasting damage.

Salt water, fresh water, muddy puddle . . . it makes a difference!

You might find yourself enjoying an afternoon by the lake on your family’s annual vacation or perhaps on a great vacation in the Caribbean while browsing the Internet on your device. It’s important to note that the water found within lakes and rivers or even the ocean contains minerals and small grains of dirt and sand. Once your phone dries, these particles can cause more damage to your device’s components. Bringing it in to your local Experimac store right away might make all the difference. Let our local experts dry and clean your device; they will ensure that all these particles are not a problem in the long run.

Rice is not a savior

Although many of you have possibly tried it, do not bother putting your iPhone device or iPad tablet in a bag of rice after you retrieve it from the bottom of the bathtub, pool or ocean. Despite the common myth, dry, uncooked conventional rice will do nothing to help your phone or tablet dry out. If it does turns back on after being put in the rice, it had nothing to do with the rice, we promise you it will be a waste of valuable time.

Don’t waste time! Power down, dry it off, and leave it alone

It is critical to remove your device from the liquid as quickly as possible and then power it down immediately. Whether it’s water, soda or juice, liquid can short-circuit electronics so you don’t want your device soaking in liquid unnecessarily. Immediately turning off your iPhone device or iPad tablet will decrease the chances of internal components being short circuited. If your device has a SIM card, remove and dry that as well. No matter what, resist the urge to power your device back on! Instead, dry it off with a clean cloth focusing on the headphone jack and charge port.

Grab your treasured device and head to your local Experimac so we can immediately get the ball rolling with our unique process. The sooner you bring the device in to Experimac, the greater the chance that we can save your device. The more time passes, the more likely it is that components inside your phone or tablet may begin to corrode as a result of their exposure to liquid. Again, time is of the essence. We will assess the damage and see if there is any way that we can save your iPhone device or iPad tablet. We will start by carefully drying any excess liquid and then we will gently scrub and remove any corrosion found on and inside your device. Then, we’ll remove the logic board and apply a 91% alcohol solution to clean and dry it out thoroughly. Bringing in your iPhone device or iPad tablet in to Experimac right away can make all the difference in the world.

Rest assured, there is hope

If we are not able to save the device, we do have a large inventory of reasonably priced pre-owned iPhone devices and iPad tablets that you can purchase to replace your damaged device. Backing your device up on the iCloud® system or on your Mac® computer at home is critical because of these exact moments. If you have been doing that, you should have nothing to worry about. Experimac can help move your contacts, pictures, etc. into your new device for you.

Know your warranty

It’s always important to review the terms of your warranty so you’ll know what you’re entitled to if you’re ever in this situation. Liquid damage voids your manufacturer’s warranty including any additional AppleCare® warranty coverage you may have purchased. Some third party insurance companies will cover submersion, spills, and accidental drops. If you are covered, consider filing a claim with your insurance company.

Taking action right away and bringing your phone or tablet in to your local Experimac immediately can make a huge difference. So remember, when you or someone you know has the awful experience of watching their much loved iPhone device or iPad tablet go for a swim, Experimac’s local experts are ready and waiting to save the day!

Adding RAM to Your Mac® Computer or MacBook® Laptop: What You Need to Know

Do you know one of the most common reasons a computer might be running slower than expected? Bad RAM or not enough RAM.

RAM (Random Access Memory) is a hardware device that allows information to be stored and retrieved on a computer. Unlike a CD or hard drive, RAM is accessed randomly instead of sequentially allowing the computer to access data fast. Most computer users will notice that their computer is in need of additional RAM when their computer is booting up.

As you boot your computer up, data is sent to the memory to process instructions which can be passed along to software that you access after booting up. Each program that you open (including the browser used to access this web page) is loaded into memory while it is running. Often times, individuals will confuse the term memory with disk space. Disk storage space refers to the hardware in your computer that is capable of storing data either permanently or temporarily.

Most Apple® computers and laptops are shipped with 4 to 16 GB of RAM. The lower end of that number might be too low for your personal uses. For example, users that intend to run several programs at once such as video editing software, games, and other similar programs, would require more than just 4 GB of RAM.

If your computer has been running slow, booting programs at a snail’s pace, or taking a long time to open documents – you probably need additional RAM. The trained technicians at Experimac can run a diagnostic test on your Mac computer or MacBook laptop to locate any failures that your machine may have encountered. By running this diagnostic, Experimac’s team can determine what the issue is and if it is RAM, make suggestions on what amount may meet your needs.

Unfortunately, once a computer reaches a certain age, the Apple store will no longer service it, making it impossible to upgrade the computer. Experimac is proud to offer RAM upgrades to all Mac computer users.

Bring your slow moving Apple computer into Experimac today! We look forward to bringing your Mac computer back to life with new RAM.