Adding RAM to Your Mac® Computer or Laptop: What You Need to Know

Do you know one of the most common reasons a computer might be running slower than expected? Bad RAM or not enough RAM.

RAM (Random Access Memory) is a hardware device that allows information to be stored and retrieved on a computer. Unlike a CD or hard drive, RAM is accessed randomly instead of sequentially allowing the computer to access data fast. Most computer users will notice that their computer is in need of additional RAM when their computer is booting up.

As you boot your computer up, data is sent to the memory to process instructions which can be passed along to software that you access after booting up. Each program that you open (including the browser used to access this web page) is loaded into memory while it is running. Often times, individuals will confuse the term memory with disk space. Disk storage space refers to the hardware in your computer that is capable of storing data either permanently or temporarily.

Most Apple® computers are shipped with 4 to 16 GB of RAM. The lower end of that number might be too low for your personal uses. For example, users that intend to run several programs at once such as video editing software, games, and other similar programs, would require more than just 4 GB of RAM.

If your computer has been running slow, booting programs at a snail’s pace, or taking a long time to open documents – you probably need additional RAM. The trained technicians at Experimac Asheville can run a diagnostic test on your Mac computer to locate any failures that your machine may have encountered. By running this diagnostic, Experimac’s team can determine what the issue is and if it is RAM, make suggestions on what amount may meet your needs.

Unfortunately, once a computer reaches a certain age, the Apple store will no longer service it, making it impossible to upgrade the computer. Experimac Asheville is proud to offer RAM upgrades to all Mac computer users.

Bring your slow moving Apple computer into Experimac Asheville today! We look forward to bringing your Mac computer back to life with new RAM.

iPhone® Device Water Damage: What To Do If Your iPhone Device Gets Wet

Let’s be honest with ourselves – we love our iPhone devices! They keep us connected to our close friends, family and the world at large. And we pay a lot of money to keep connected. What happens when these beloved devices get wet? Well, in most cases, panic sets in fast.

If you have ever witnessed a friend being thrown into a pool with their phone in their hands or if you have ever dropped your phone in a puddle on a rainy day, you know all about that panic. Water can make an iPhone device useless fairly quickly. Important components can become damaged and in most cases, water damage voids any warranty that you may have. Before panic sets in, there are a few steps that you can take to prevent lasting water damage to your iPhone device.

Think About the Liquid

You might find yourself enjoying a relaxing weekend at a friend’s pool or on a great tropical vacation one day. Keeping this in mind, the water found within lakes and rivers or even the ocean contains minerals and small grains of dirt and sand. Once your phone dries, these particles can cause more damage to your iPhone device components. Bringing it in to Experimac Asheville and letting our local experts dry and clean your phone will ensure that all these foreign particles are not a problem in the long run.

Rice Is Not King

Although many have tried it, do not bother putting your iPhone device in a bag of rice. Dry, uncooked conventional rice will do nothing to help your phone dry out. If it turns back on after being put in the rice, it had nothing to do with the rice. You pretty much wasted the cups of rice your put your phone into as well as some very valuable time.

Act Quickly! Power Down, Dry It Off, Leave It Alone

As the panic sets in, it is critical to remove your iPhone device from the liquid right away and power it down immediately. Water and other liquids can short-circuit electronics so you don’t want it soaking in the water. Immediately turning off your iPhone device will minimize the chances of internal components being short circuited. If applicable, remove and dry the SIM card as well. Resist the urge to power your iPhone device back on! Instead, dry it off with a clean cloth focusing on the headphone jack and charge port.

Grab your iPhone device and head to Experimac Asheville; we will immediately get the ball rolling with our unique process. The sooner you bring the phone in to our location, the greater the chance that we can save your phone. This is critical because the more time passes, the more likely it is that components inside your phone may begin to corrode as a result of their exposure to water. We will assess the extent of the iPhone device’s water damage and see if there is any way that we can save your phone. Our first step is to carefully dry any excess liquid and then we gently scrub and remove any corrosion found on and inside your iPhone device. We will then remove the logic board and soak the phone in 91% or higher isopropyl alcohol for at-least 15 minutes to clean and dry it out thoroughly. This is why bringing in your iPhone device right away can make a world of difference.

Find Comfort In The Fact That All Is Not Lost

If we are not able to save the device, we have a large inventory of pre-owned iPhone devices at reasonable prices that you can purchase to replace your damaged iPhone device. Remember that if you’ve been backing your phone up on the iCloud® service or on your Mac® computer at home, you should have nothing to worry about because all of your beloved contacts, photos, etc. should be there and can be moved into your new phone easily.

Get Familiar With Your Warranty

Take a moment now, while your phone is working well, to review the terms of your warranty so you’ll know what you’re entitled to if you’re ever in this situation. Water damage to your iPhone device voids your manufacturer’s warranty including any additional AppleCare® warranty coverage you may have purchased. Some third party insurance companies will cover submersion, spills, and accidental drops. If you are covered, consider filing a claim with your insurance company. Again, taking action quickly and bringing your phone in to Experimac Asheville right away can be the critical factor! So remember, when you or someone you know has the awful experience of watching their much loved iPhone go for a swim, Experimac’s local experts are here to save the day!

Smartphone Repair Near Me: Get Your iPhone® Device Fixed with Experimac

If you have an iPhone device, you might have had something go wrong with it at some point. Maybe the battery drained quickly, the screen cracked, or something inexplicable went wrong with the hardware. When these things happen, iPhone device owners may have a hard time deciding whether to get the device repaired, or to try to resolve the problem themselves.

The best approach to take when your iPhone device gets damaged is to turn to a qualified, professional repair shop like Experimac Asheville. Doing so will ensure that the problem will be properly diagnosed and the damage will be pinpointed and repaired in a cost-effective manner. Unfortunately, while it may be tempting to look up fixes online and attempt to fix the device yourself, you may end up causing even more damage costing you more money in the long run.

When you bring your damaged iPhone device in, our Experimac Asheville expert technicians will run a full diagnostic scan of the device to make sure they locate the exact problem. They will then begin repairing your device in a timely manner, often having the device ready for you the same day or even the same hour. We know how important your iPhone device is to your daily life, and we don’t want you to be without it any longer than is necessary. That’s why we pride ourselves on offering while you wait and same day repair services.

Once your device is properly repaired, our technicians will answer any questions you may have about preventing future damage or caring for your device. At Experimac Asheville, we take pride in having the best customer service in the business, and will be happy to address any concerns you have before you leave our store. We also offer a 90-day warranty on all our repairs, so if something gets damaged, we will repair or replace the defective part at no cost to you.

If your iPhone device has a damaged battery, charging port, or anything else is not functioning properly, bring it in to Experimac Asheville today. We will have it repaired and in working condition quickly and will help to prolong the longevity of your device.

Where To Buy Pre-Owned Apple® Products: Experience the Experimac Asheville Difference

Apple products are known for their usability, sleek design, and of course, their hefty price tags. This is why buying a pre-owned Apple product can be a great option. However, finding a trustworthy source of previously owned Apple products can be a difficult task, as not all resellers are the same or offer warranties on pre-owned products.

At Experimac Asheville, we are experts in the field of Apple repairs and offer a 90-day warranty on all our pre-owned products. Every pre-owned Mac® computer, iPhone® device, or iPad® tablet that comes to Experimac goes through a rigorous refurbishing process. Our products are thoroughly analyzed, cleaned, and inspected, and only products that meet our high standards will be made available to consumers. When you buy from Experimac, you can feel confident you are receiving only the highest quality pre-owned product that functions like new.

We also know that buying pre-owned products of any kind can be risky so at Experimac Asheville we proudly offer a 90-day warranty on all pre-owned Apple products. This means that if something breaks or is not working properly on the device you purchased, we will repair or replace the defective part at no cost to you. Other resellers often do not offer any guarantees on pre-owned products. However, at Experimac we want you to rest assured that you and your device are in good hands even after you leave our store.

Buying a pre-owned Apple product can be a difficult process. With Experimac Asheville’s inventory of high quality pre-owned products and our 90-day warranty, it doesn’t have to be. If you are in the market for a pre-owned Apple device, try stopping in at Experimac today and experience the Experimac difference.

What to Do if Your iPhone® Device or iPad® Tablet’s Home Button is Not Working: Contact Experimac Asheville

Have you ever experienced the Home button on your iPhone device or iPad tablet not working? Processing delays and lags can cause unresponsive behavior, leading to several unsuccessful attempts to return to the Home screen. If you’re trying to get a quick glance at a map or switch over to read a text message and your controls are not registering input, properly, it might be time to recalibrate your device. Our expert technicians here at Experimac Asheville are eager to help you solve this problem.

Hardware Repair or Software Workaround

The extent of the problem may require hardware repairs from a local repair shop like Experimac Asheville. Trying to repair the hardware yourself can be tricky, and can sometimes complicate the situation further.

An interesting software workaround is based on an iOS® software feature that steps in to help when hardware buttons stop working. The switch to activate the AssistiveTouch® feature is located in your settings.

(General -> Accessibility -> Interaction -> AssistiveTouch)

Recalibrating Your iPhone Device or iPad Tablet

If you’re a do-it-yourself kind of person, follow these simple steps below to resolve an unresponsive Home button issue.

  • Launch any iOS app that comes pre-installed on your device (i.e. weather).
  • Press and hold down the Power button on the top right of your device until the “slide to power off” message appears on the screen.
  • Releasing the power button, press and hold the Home button until the “slide to power off” message disappears from the screen.

Process complete! The Home button should be functioning normally now.

Oscillating between whether or not to fix this problem or locate a local Apple® technician? There’s a better option! Experimac Asheville is here for those who prefer a little assistance and an expert’s touch. Bringing in your iPhone device or iPad tablet today can make all the difference in getting a quick repair at an affordable repair cost versus having to replace your device, entirely.

Pre-Owned Apple® Store: Pre-Owned Apple Products That You Can Trust

There’s nothing quite like the feeling you get right after you purchase a brand new phone. Possibilities seem endless as you hold in your hands a mobile device, which 92% of American adults possess and cherish. But what if you received this phone as a gift, and instead of being brand new, it was really a pre-owned product? How can you be sure that your new, beloved phone is as good as new? Does “mint condition” mean the same quality as fresh out of the box?

Here at Experimac Asheville, a growing retailer of pre-owned Apple products, we promise our customers the answers and attention they deserve in order to make the most educated buying decisions to satisfy their electronic needs. Tight budgets can afford our pricing, trust our warranty and benefit from the savings.

Reconditioning Process of Pre-Owned Apple Products

We’ve all heard that knowledge is power, and the same goes for understanding reconditioned products and their value. Not everyone has extra cash to invest in a new computer, but the option is available to look into buying a reconditioned device at a lower price. Fear of the unknown is dissolved when we take the time to learn about our investments. Experimac Asheville makes it simple for any buyer to be a smart buyer.

All pre-owned apple products undergo a rigorous reconditioning process before they are marked for sale at Experimac Asheville. Each and every product you find in our stores, whether it be a Mac® computer, iPhone® device, iPod® device, Apple TV® device, accessories or iPad® tablet, works just like new and meets our high standards. If you are one of 73% of the population who own a desktop or laptop, would you be interested in browsing our large, ever-expanding stock of pre-owned Apple® products, knowing each one is carefully cleaned, thoroughly inspected, and handled with the utmost care before you see it on our shelves?

Actions Gain Trust

Spend less and reduce the stress of your decision by reading the warranty. It never hurts to cover the “what if” scenarios before making a purchase. At Experimac, we pave the path to a risk-free purchase with our 90-day guarantee. If something breaks, we promise to repair or replace the defective part at zero cost to you! Experimac Asheville is hands down the place to go to save money on pre-owned Apple products.

Stop by Experimac Asheville and see what we have to offer!

Laptop Repair Near Me: Asheville Your Local Apple® Experts

Laptop Repair Near Asheville

Many computer owners fear that their home computer will break and they won’t know how to repair it. Laptop computers are even trickier to repair than their desktop counterparts. The hardware needed is small, in some cases special tools are needed, and it is not always clear what is broken before you open the machine up.

Macbook Pro® laptops are expensive machines that offer a lot of great options for individuals with a wide range of needs. For example, web and product designers use Apple products because of their simple design and advanced software. Business owners use Apple products because of how easy it is to sync all of their devices and have easy access to thousands of apps to track time, pay employees, communicate with clients and more all through their App Store® service.

But what happens when your expensive Macbook Pro laptop breaks? Trying to repair it at home can be a risky venture. Macbook Pro laptops are known for their thin bodies, making them easy to transport and carry around. But packing all of that technology into a small body is tricky so any accidental slip of a tool and you can cause even more damage to your machine.

There are a lot of common issues that can arise with your laptop. Here are some:

  • Stops charging even when plugged in
  • Cracked notebook case
  • Fan not running
  • Keyboard not responding
  • Damaged LCD screen

At Experimac Asheville, we know how to repair these products precisely and without disturbing the inner workings in the machine.

Bring your faulty or broken Apple laptop, including Macbook Pro laptop or MacBook Air® laptop into your local Experimac center today! Our trained technicians will inspect your Apple machine and let you know what the costs will be to repair it.

If your Apple laptop is beyond repair or if you’re just looking to purchase a pre-owned Apple laptop, stop by our Asheville store. We offer a wide range of Apple products that were previously owned and loved.

Tablet Repair Near Me: Where to Get Your iPad® Tablet Screen Fixed

Where to get you iPad tablet screen fixed in Asheville

Have you become fully dependent on your iPad device? Does your child use it for school? Has it become one of those things you can’t leave the house without?

If so, cracking the screen of your iPad tablet can seem like a full-blown disaster, especially if you don’t know where to turn to get it fixed. Add in the possible repair time if you have to send it away to be repaired and you may have a real issue as your iPad tablet might be your most important device for all things school or work related. A cracked or broken screen on your tablet could leave your device more susceptible to other issues and what may have been a simple screen swap may turn into a bigger task so do not delay the repair process.

If you’re in the Asheville area, Experimac Asheville is here to get your iPad tablet fixed and running in no time. At Experimac, we specialize in Apple® products but also handle a wide variety of other brands, so you can feel confident that we are experts in repairing any damage to your iPad screen, whether it’s a small crack or a full screen break. Because we know how crucial your device is to you, so we work hard to get your tablet fixed and returned to you as soon as possible. Often, we can repair and return your device to you that same day or within hours of you coming into the store.

When you bring your damaged iPad tablet into Experimac Asheville, we will conduct a thorough examination of the device to make sure the screen is repaired properly. We will always begin by examining your iPad device thoroughly to make sure we understand the problem or problems completely; you wouldn’t want us rushing into a repair job without being sure we can fix it. Our trained technicians will work carefully to ensure your repair is done properly.

We are committed to providing the best customer service in the industry and will happily answer any questions or concerns you have throughout the repair process. We also offer a 90-day guarantee on all repairs so you can count on us even after you leave the store. Our guarantee works like this: if something breaks, we will repair or replace the defective part at no cost to you.

Experimac Asheville is your neighborhood expert for every generation of iPad tablet repair. If your tablet has broken glass or a cracked screen, call us today to see how our Apple experts can start working for you.

iPad® Device Water Damage: What To Do If Your Tablet Gets Wet

iPad Water Damage

One of the most common culprits of damage to your iPad device is something we all use on a daily basis: water. It may splash innocently on your tablet as it rests on a table in your kitchen or submerge it completely as it falls out of your bag into the pool while on your weekend getaway.

You may have heard that the common antidote to water damage is to place your device in a container of rice to supposedly dry it out. However, this technique is not effective, especially if the water has seeped deep into your device. What’s worse, waiting for the rice to magically dry out your iPad device can unfortunately lead to corrosion or even worse damage. The best response to tablet damaged by water is to get it to a repair shop like Experimac of Asheville as soon as possible. Doing so can mean the difference between repairing your iPad device, or having to get a new one.

At Experimac of Asheville, we specialize in repairing Apple® products so you can feel confident that we are experts at repairing iPad devices. By bringing in your iPad product immediately after it has been damaged by water, you will receive a quick and thorough examination of your device to assess how deep the damage is and prevent it from further damage. The device will be opened and carefully dried to assess whether or not corrosion has begun. If so, components may need to be cleaned or replaced.

Our Apple experts will fix your tablet in a respectable time frame, sometimes even within the same day or hour that you bring it in. We also offer a 90-day guarantee on all repairs so you can count on us even after you leave the store. Our guarantee works like this: if something breaks, we will repair or replace the defective part at no cost to you. Can you ask for more?

Water damage to your iPad device is a frustrating situation, but one that can be resolved if you act fast. So toss aside that bag of rice and contact our Apple experts at Experimac Asheville if your tablet is in need of repair from water damage.

Computer and Laptop Repair Services: Where to Get Your Mac® Products Fixed

Computer and Laptop Repair Services

How is your Mac computer holding up? Only 10% of Apple® laptops break down within 3 years of purchase, according to the latest Consumer Reports survey. If you have chosen an Apple brand product, you have made a wise choice. Still, even with the outstanding rank of highest reliability, Apple computers and laptops benefit from upgrades and repairs over time. Experimac of Asheville wants to help you keep your Apple products in tip top condition.

What’s wrong with my Mac computer?

Diagnosing what’s wrong with your Mac computer can be stressful. The more you use your computer or laptop, the more likely it is to acquire problems. At Experimac of Asheville, we have an expert team of technicians who can help you solve them.

Is your Mac computer not functioning properly?

Some of the most common issues experienced by Apple users include:

  • Water damage
  • Failed hard drives
  • Screen damage
  • Logic board failure
  • Slow program launch speeds
  • Low storage for photos and videos
  • Battery failure

On average, Apple laptops are used more than other brands; an average 23 hours per week versus the average 20 per week for all other brand laptops. If you are a frequent laptop user, take caution and bring your computer to one of our locations. Whether you want to repair a damaged product or look into upgrading your Mac computer with the newest hardware – we stock the highest quality Apple parts in house.

Computer upgrades and repairs

Specializing in computer and laptop repair services, Experimac Asheville is fast, affordable and committed to helping you maintain your Mac products. We offer upgrades, including new batteries, faster RAM, increased space on your hard drive for photo and video storage and more. Since older and more frequently used computers and laptops have a higher failure rate, it is important to manage and monitor the upkeep of your device. It is true, Apple computers and laptops are proven to be less likely to break down than other brands, but when they do break down, the cost is higher to fix unless you know where to go. Here at Experimac Asheville, we are committed to providing exceptional customer service and a 90-day warranty on all repairs.