Updating the iOS® Software on Your Device: Experimac Huntersville, Your Local Apple Experts

One great feature of iOS devices is that their software is constantly being updated. But this feature can also be troublesome for iOS device owners. There are times when the iOS update is difficult to install or when it is incompatible with the music and video files on the device. Other times, data may be accidentally erased from the device when an owner tries to update the software. So what is an iOS device owner to do to avoid these issues?

First, you should take some vital steps before attempting to update the software on your iOS device. Here is some information to remember before updating:

  1. Make sure your device is compatible with the newest update. Currently, iPhone 4S® devices, third generation iPad® tablets, and fifth generation iPod Touch® devices and all newer models of these devices are compatible with the latest iOS update.
  2. Create space for the installation. An update takes up a lot of space on your device, so you may need to delete some data or unused apps to make room for it.
  3. Back up your data first by syncing your device to the iTunes® software, iCloud® service, or both. That way, even if something goes wrong during the update, your data will not be lost.
  4. Update iOS apps beforehand. By making sure there are no app updates pending will eliminate potential problematic compatibility issues with the newest version of iOS software.

Taking these steps can help ensure updating your iOS device will run smoothly. However, many people may still not feel comfortable updating the iOS software on their own because of the risk of losing their data and media. This is why it can be best to take your device into an expert repair shop like Experimac Huntersville to complete the software update. Our experts will take a thorough look at your device and make sure everything is compatible with the latest update before moving forward. They will walk you through the process so you feel comfortable with the changes being made on your device and will ensure that your software is updated.

So if you have questions about an iOS update, head in to Experimac Huntersville today. Our experts will get you started on the right path to updating your device properly and will make sure you keep all your media and data in the process.

Adding RAM to Your Mac® Computer or Laptop: What You Need to Know

Do you know one of the most common reasons a computer might be running slower than expected? Bad RAM or not enough RAM.

RAM (Random Access Memory) is a hardware device that allows information to be stored and retrieved on a computer. Unlike a CD or hard drive, RAM is accessed randomly instead of sequentially allowing the computer to access data fast. Most computer users will notice that their computer is in need of additional RAM when their computer is booting up.

As you boot your computer up, data is sent to the memory to process instructions which can be passed along to software that you access after booting up. Each program that you open (including the browser used to access this web page) is loaded into memory while it is running. Often times, individuals will confuse the term memory with disk space. Disk storage space refers to the hardware in your computer that is capable of storing data either permanently or temporarily.

Most Apple® computers are shipped with 4 to 16 GB of RAM. The lower end of that number might be too low for your personal uses. For example, users that intend to run several programs at once such as video editing software, games, and other similar programs, would require more than just 4 GB of RAM.

If your computer has been running slow, booting programs at a snail’s pace, or taking a long time to open documents – you probably need additional RAM. The trained technicians at Experimac Huntersville can run a diagnostic test on your Mac computer to locate any failures that your machine may have encountered. By running this diagnostic, Experimac’s team can determine what the issue is and if it is RAM, make suggestions on what amount may meet your needs.

Unfortunately, once a computer reaches a certain age, the Apple store will no longer service it, making it impossible to upgrade the computer. Experimac Huntersville is proud to offer RAM upgrades to all Mac computer users.

Bring your slow moving Apple computer into Experimac Huntersville today! We look forward to bringing your Mac computer back to life with new RAM.

What To Do If Your iPhone® Device’s Camera Stops Working: Experimac Huntersville iPhone Device Repair Service

If you own an Apple® iPhone device, chances are you’ve snapped a photo that didn’t come out so well. Offset skin tones, poor white balance and low contrast are all culprits of photo corruption on even the newest iPhone models. With exciting rumors buzzing about the iPhone 7® device, said to come fully equipped with dual cameras and a larger battery, it may be time to learn some tips and tricks on how to maintain and repair broken iPhone device’s camera.

Quick Fixes For iPhone 6® Device Camera Failures

The iPhone 6 device and iPhone 6 Plus® device models have one of the best cameras on the market. However, when camera malfunctions occur like no flash or trouble focusing, it is important to act fast and make sure your device is repaired in a timely manner. If your iPhone device’s camera stops working, you have the option to try and fix it yourself, or to seek out a local iPhone device repair shop like Experimac Huntersville. If you are comfortable with do-it-yourself guides, try some of the following fixes for these common camera problems:

  • Skewed skin tones Fix: use the auto enhance tool, or control the exposure compensation, using a third party camera app
  • Purple pictures Fix: recompose the shot with neutral tones, or download a camera app that can create a custom white balance setting
  • Low contrast Fix: use the auto enhance tool, or control the contrast levels, using the advanced edit settings

These software-related issues and more can also occur on other phone models, so it’s beneficial for all iPhone device owners to educate themselves.

Experimac Huntersville iPhone Device Camera Repairs

If these quick fixes do not solve the issues with your iPhone device’s camera and its images, then you may need to come in so we can thoroughly examine your device and make a recommendation for you. If your iPhone device’s camera stops working altogether, come in to one of our locations. Experimac Huntersville offers affordable phone repairs, upgrades and replacements. With same day service, we can often fix your device while you wait. Experimac has a 90-day warranty on all repairs and stocks only the highest quality parts. Being proactive can make all the difference in getting a quick repair versus having to replace your iPhone device.

Out of Warranty Repair: Apple Inc. vs. Experimac Repair Costs

Imagine waking up on a Monday morning to find that your MacBook® laptop won’t turn on. All of your work and personal files are saved on your broken computer, and the warranty has just run out. Panic sets in as you begin the decision process of whether to replace or repair your broken laptop. Can you safely say that you know the cost comparison, and do you really know all of your available options?

Replace vs. Repair

Laptop repair rates have gone down to 24%, down from 36% in 2010. Still, each time a device breaks, the costly and emotional decision of repair versus replace must be made. The answer lies in the repair rates. If you’re spending 50% of the cost of a new Mac® computer or iOS® device on your repair, then you might as well replace your product with a pre-owned model. Experimac Huntersville offers affordable pre-owned Apple® products if you decide replacement is your route. On the other hand, if you lean more towards seeking repairs, it is critical to do a price comparison between Apple Inc. repair costs and repair costs at Experimac Huntersville. In a 2013 online annual questionnaire, including 29,281 subscribers, Consumer Reports Magazine informs, “People who used independent repair shops were more satisfied with the repairs than those who used factory service”. Experimac will have your repair completed within hours of bringing in your device or by the next day. All things considered, we urge you to bring your broken Mac computer and iOS device, especially for those repairs that are out of warranty, to Experimac Huntersville.

Apple Inc. vs. Experimac Repair Costs

If you have ever been on Apple Inc.’s repair pricing page, you have seen the outrageous repair costs. Apple Inc.’s out of warranty costs are even higher. If you scroll to the bottom of their pricing page, you will see a disclaimer stating, “Your replacement iPod® device might be new, used, or refurbished. If your original iPod device was damaged as a result of an accident or abuse, service might not be available”. If your Mac computer or iOS device just broke, the last thing you need is to break the bank or be turned away. And don’t forget how quickly we can get the repairs done in comparison to shipping your device away for days at a time. Experimac Huntersville offers affordable repair rates, even for out of warranty repairs. We are a growing store selling pre-owned Apple products and we are committed to providing exceptional customer service and a 90-day warranty on all repairs.

Tablet Repair Near Me: Where to Get Your iPad® Tablet Screen Fixed

Where to get you iPad tablet screen fixed in Huntersville

Have you become fully dependent on your iPad device? Does your child use it for school? Has it become one of those things you can’t leave the house without?

If so, cracking the screen of your iPad tablet can seem like a full-blown disaster, especially if you don’t know where to turn to get it fixed. Add in the possible repair time if you have to send it away to be repaired and you may have a real issue as your iPad tablet might be your most important device for all things school or work related. A cracked or broken screen on your tablet could leave your device more susceptible to other issues and what may have been a simple screen swap may turn into a bigger task so do not delay the repair process.

If you’re in the Huntersville area, Experimac Huntersville is here to get your iPad tablet fixed and running in no time. At Experimac, we specialize in Apple® products but also handle a wide variety of other brands, so you can feel confident that we are experts in repairing any damage to your iPad screen, whether it’s a small crack or a full screen break. Because we know how crucial your device is to you, so we work hard to get your tablet fixed and returned to you as soon as possible. Often, we can repair and return your device to you that same day or within hours of you coming into the store.

When you bring your damaged iPad tablet into Experimac Huntersville, we will conduct a thorough examination of the device to make sure the screen is repaired properly. We will always begin by examining your iPad device thoroughly to make sure we understand the problem or problems completely; you wouldn’t want us rushing into a repair job without being sure we can fix it. Our trained technicians will work carefully to ensure your repair is done properly.

We are committed to providing the best customer service in the industry and will happily answer any questions or concerns you have throughout the repair process. We also offer a 90-day guarantee on all repairs so you can count on us even after you leave the store. Our guarantee works like this: if something breaks, we will repair or replace the defective part at no cost to you.

Experimac Huntersville is your neighborhood expert for every generation of iPad tablet repair. If your tablet has broken glass or a cracked screen, call us today to see how our Apple experts can start working for you.

Where To Buy Pre-Owned Apple® Products: Experience the Experimac Difference

Where to buy Pre-owned Apple products in Huntersville

Apple products are known for their usability, sleek design, and of course, their hefty price tags. This is why buying a pre-owned Apple product can be a great option. However, finding a trustworthy source of previously owned Apple products can be a difficult task, as not all resellers are the same or offer warranties on pre-owned products.

At Experimac Huntersville, we are experts in the field of Apple repairs and offer a 90-day warranty on all our pre-owned products. Every pre-owned Mac® computer, iPhone® device, or iPad® tablet that comes to Experimac goes through a rigorous refurbishing process. Our products are thoroughly analyzed, cleaned, and inspected, and only products that meet our high standards will be made available to consumers. When you buy from Experimac, you can feel confident you are receiving only the highest quality pre-owned product that functions like new.

We also know that buying pre-owned products of any kind can be risky so at Experimac Huntersville we proudly offer a 90-day warranty on all pre-owned Apple products. This means that if something breaks or is not working properly on the device you purchased, we will repair or replace the defective part at no cost to you. Other resellers often do not offer any guarantees on pre-owned products. However, at Experimac we want you to rest assured that you and your device are in good hands even after you leave our store.

Buying a pre-owned Apple product can be a difficult process. With Experimac Huntersville’s inventory of high quality pre-owned products and our 90-day warranty, it doesn’t have to be. If you are in the market for a pre-owned Apple device, try stopping in at Experimac today and experience the Experimac difference.

What to Do if Your iPhone® Device or iPad® Tablet’s Home Button is Not Working: Contact Experimac Huntersville

Have you ever experienced the Home button on your iPhone device or iPad tablet not working? Processing delays and lags can cause unresponsive behavior, leading to several unsuccessful attempts to return to the Home screen. If you’re trying to get a quick glance at a map or switch over to read a text message and your controls are not registering input, properly, it might be time to recalibrate your device. Our expert technicians here at Experimac Huntersville are eager to help you solve this problem.

Hardware Repair or Software Workaround

The extent of the problem may require hardware repairs from a local repair shop like Experimac of Huntersville. Trying to repair the hardware yourself can be tricky, and can sometimes complicate the situation further.

An interesting software workaround is based on an iOS® software feature that steps in to help when hardware buttons stop working. The switch to activate the AssistiveTouch® feature is located in your settings.

(General -> Accessibility -> Interaction -> AssistiveTouch)

Recalibrating Your iPhone Device or iPad Tablet

If you’re a do-it-yourself kind of person, follow these simple steps below to resolve an unresponsive Home button issue.

  • Launch any iOS app that comes pre-installed on your device (i.e. weather).
  • Press and hold down the Power button on the top right of your device until the “slide to power off” message appears on the screen.
  • Releasing the power button, press and hold the Home button until the “slide to power off” message disappears from the screen.

Process complete! The Home button should be functioning normally now.

Oscillating between whether or not to fix this problem or locate a local Apple® technician? There’s a better option! Experimac Huntersville is here for those who prefer a little assistance and an expert’s touch. Bringing in your iPhone device or iPad tablet today can make all the difference in getting a quick repair at an affordable repair cost versus having to replace your device, entirely.

iTunes Match® service, Apple Music® service, iCloud Music Library® service and Your iPhone® device: Huntersville Your Local Apple Experts

One of the best features that Apple® products offer is the ability to sync music, images, documents, notes, and other items across multiple devices.

When it comes to syncing across multiple devices, nothing seems to be more popular than music. Over the years, many people have purchased hundreds of digital music files that they listen to at home, in their car, or while they work out. Apple Inc. allows us to play our music on our computers, phones, iPad® devices, and Apple TV® devices.

Because of this, we only have to purchase a digital music file once and then we can enjoy it across multiple devices, whenever we want. This sounds like what we have all wanted for years! Unfortunately, setting this up is not always intuitive and that can make some individuals feel like they’re not getting their money’s worth.

Our trained technicians at Experimac of Huntersville take the time to learn all of Apple Inc.’s new software launches both from a backend perspective as well as from a user’s perspective. We want to make sure that our customers are using tools that are beneficial to their needs and set up in a way that they can maintain and update in the future.

Not all tools are right for everyone. For example, if you don’t want to own physical files on your computer but want to stream music on demand, Apple Music service fits your needs. If you have a lot of CDs that you want to listen to on your iPhone device, then iTunes Match service is the best fit.

Here are some great tools that Apple Inc. offers to make listening to music across multiple devices easy, seamless, and fun for everyone:

  • iTunes Match service – For $24.99/year you can import your old CDs along with the new and previously downloaded files into one location. iTunes Match service allows you to store your music files in the iCloud service. No matter where you purchased a file from, iTunes Match service can store that file in your library, allowing you to listen wherever you are.
  • Apple Music – Free for 3 months and then $9.99/month. For a family plan, it will cost you $15/month. Apple Music service combines everything that users love about Spotify with the features previously loved with iTunes® service. Store all of your purchased files alongside streamable music that you can listen to without having to purchase it. There are benefits to the Apple Music service over Spotify or other streaming services. For example, there are several artists whose music is licensed only to play on the Apple Music service. Plus, no additional download will be needed since the Apple Music service is already alive and well in your iPhone device.

Still not sure what is right for you? We get it! Apple Inc. aims to make our lives easier and more productive but sometimes it can be difficult to know what works best for our individual needs. Contact Experimac Huntersville to learn more about the music services available to you and to see which one is right for your unique needs.

Smartphone Repair Near Me: Get Your iPhone® Device Fixed with Experimac

Smartphone Repair Near Huntersville

If you have an iPhone device, you might have had something go wrong with it at some point. Maybe the battery drained quickly, the screen cracked, or something inexplicable went wrong with the hardware. When these things happen, iPhone device owners may have a hard time deciding whether to get the device repaired, or to try to resolve the problem themselves.

The best approach to take when your iPhone device gets damaged is to turn to a qualified, professional repair shop like Experimac of Huntersville. Doing so will ensure that the problem will be properly diagnosed and the damage will be pinpointed and repaired in a cost-effective manner. Unfortunately, while it may be tempting to look up fixes online and attempt to fix the device yourself, you may end up causing even more damage costing you more money in the long run.

When you bring your damaged iPhone device in, our Experimac of Huntersville expert technicians will run a full diagnostic scan of the device to make sure they locate the exact problem. They will then begin repairing your device in a timely manner, often having the device ready for you the same day or even the same hour. We know how important your iPhone device is to your daily life, and we don’t want you to be without it any longer than is necessary. That’s why we pride ourselves on offering while you wait and same day repair services.

Once your device is properly repaired, our technicians will answer any questions you may have about preventing future damage or caring for your device. At Experimac of Huntersville, we take pride in having the best customer service in the business, and will be happy to address any concerns you have before you leave our store. We also offer a 90-day warranty on all our repairs, so if something gets damaged, we will repair or replace the defective part at no cost to you.

If your iPhone device has a damaged battery, charging port, or anything else is not functioning properly, bring it in to Experimac Huntersville today. We will have it repaired and in working condition quickly and will help to prolong the longevity of your device.

Computer and Laptop Repair Services: Where to Get Your Mac® Products Fixed

Computer and Laptop Repair Services

How is your Mac computer holding up? Only 10% of Apple® laptops break down within 3 years of purchase, according to the latest Consumer Reports survey. If you have chosen an Apple brand product, you have made a wise choice. Still, even with the outstanding rank of highest reliability, Apple computers and laptops benefit from upgrades and repairs over time. Experimac of Huntersville wants to help you keep your Apple products in tip top condition.

What’s wrong with my Mac computer?

Diagnosing what’s wrong with your Mac computer can be stressful. The more you use your computer or laptop, the more likely it is to acquire problems. At Experimac of Huntersville, we have an expert team of technicians who can help you solve them.

Is your Mac computer not functioning properly?

Some of the most common issues experienced by Apple users include:

  • Water damage
  • Failed hard drives
  • Screen damage
  • Logic board failure
  • Slow program launch speeds
  • Low storage for photos and videos
  • Battery failure

On average, Apple laptops are used more than other brands; an average 23 hours per week versus the average 20 per week for all other brand laptops. If you are a frequent laptop user, take caution and bring your computer to one of our locations. Whether you want to repair a damaged product or look into upgrading your Mac computer with the newest hardware – we stock the highest quality Apple parts in house.

Computer upgrades and repairs

Specializing in computer and laptop repair services, Experimac of Huntersville is fast, affordable and committed to helping you maintain your Mac products. We offer upgrades, including new batteries, faster RAM, increased space on your hard drive for photo and video storage and more. Since older and more frequently used computers and laptops have a higher failure rate, it is important to manage and monitor the upkeep of your device. It is true, Apple computers and laptops are proven to be less likely to break down than other brands, but when they do break down, the cost is higher to fix unless you know where to go. Here at Experimac Huntersville, we are committed to providing exceptional customer service and a 90-day warranty on all repairs.