Out of Warranty Repair: Apple Inc. vs. Experimac Repair Costs

Out of Warranty Repair

Imagine waking up on a Monday morning to find that your MacBook® laptop won’t turn on. All of your work and personal files are saved on your broken computer, and the warranty has just run out. Panic sets in as you begin the decision process of whether to replace or repair your broken laptop. Can you safely say that you know the cost comparison, and do you really  know all of your available options?

Replace vs. Repair

Laptop repair rates have gone down to 24%, down from 36% in 2010. Still, each time a device breaks, the costly and emotional decision of repair versus replace must be made. The answer lies in the repair rates. If you’re spending 50% of the cost of a new Mac® computer or iOS® device on your repair, then you might as well replace your product with a pre-owned model. Experimac of Richmond offers affordable pre-owned Apple® products if you decide replacement is your route. On the other hand, if you lean more towards seeking repairs, it is critical to do a price comparison between Apple Inc. repair costs and repair costs at Experimac of Richmond. In a 2013 online annual questionnaire, including 29,281 subscribers, Consumer Reports Magazine informs, “People who used independent repair shops were more satisfied with the repairs than those who used factory service.” Experimac will have your repair completed within hours of bringing in your device or by the next day. All things considered, we urge you to bring your broken Mac computer and iOS device, especially for those repairs that are out of warranty, to Experimac of Richmond.

Apple Inc. vs. Experimac Repair Costs

If you have ever been on Apple Inc.’s repair pricing page, you have seen the outrageous repair costs. Apple Inc.’s out of warranty costs are even higher. If you scroll to the bottom of their pricing page, you will see a disclaimer stating, “Your replacement iPod® device might be new, used, or refurbished. If your original iPod device was damaged as a result of an accident or abuse, service might not be available.”  If your Mac computer or iOS device just broke, the last thing you need is to break the bank or be turned away. And don’t forget how quickly we can get the repairs done in comparison to shipping your device away for days at a time. Experimac of Richmond offers affordable repair rates, even for out of warranty repairs. We are a growing store selling pre-owned Apple products and we are committed to providing exceptional customer service and a 90-day warranty on all repairs.

Migrating Your Data to a New Mac® Computer or Laptop: What You Need to Know

If you’re a Mac computer user and just bought a new MacBook Pro® laptop or another model, you may be wondering how to get all of your data from your old computer to the new one. It seems complicated, and the risk exists that you may lose files by overlooking instructions. Still, it is an essential task to copy all documents, apps, user accounts, and settings over to your new computer or laptop so that you ensure you’ll have full access to your work.

How to Migrate Your Data

Dealing with data migration on your own can be difficult, and this is why companies like Experimac of Richmond have a team of experts on-hand to fulfill your data migration needs. Supplied with the newest hardware on the market, Experimac technicians provide same-day service, migrating data to your new computer so you don’t have to.

Read on if you are a do-it-yourself tech whiz, or a tech whiz in training. You can follow these steps for migrating data, if you’re ready to take the plunge on your own:

  1. Full device inspection – analyze the laptop or computer’s software, settings and power.
  2. Name your device – go into settings and name your computer, using something effective and personalized so you can recognize the device as your own.
  3. Install updates – be sure to check your app store and download any pending app updates, including third-party software updates, too!
  4. Connect devices – do this either by using the Time Machine® backup feature, a normal Ethernet cable or link the computers to the same Ethernet or Wi-Fi Network.
  5. Apple Migration Assistant® feature – use this feature to complete the transfer of your files from the old device to the current computer.
  6. Log in to your new account – check to verify your files have transferred successfully.

Although the Apple Migration Assistant feature was designed to walk Mac owners through migrating their data themselves, consumers who prefer assistance with this should contact Experimac of Richmond to assist with affordable data migration. A thorough, in-store assessment can be done before migrating your data so that we can devise a plan to have your new computer or laptop up and running with full access to your old files in no time

Smartphone Repair Near Me: Get Your iPhone® Device Fixed with Experimac

Smartphone Repair Near Richmond

If you have an iPhone device, you might have had something go wrong with it at some point. Maybe the battery drained quickly, the screen cracked, or something inexplicable went wrong with the hardware. When these things happen, iPhone device owners may have a hard time deciding whether to get the device repaired, or to try to resolve the problem themselves.

The best approach to take when your iPhone device gets damaged is to turn to a qualified, professional repair shop like Experimac of Richmond. Doing so will ensure that the problem will be properly diagnosed and the damage will be pinpointed and repaired in a cost-effective manner. Unfortunately, while it may be tempting to look up fixes online and attempt to fix the device yourself, you may end up causing even more damage costing you more money in the long run.

When you bring your damaged iPhone device in, our Experimac of Richmond expert technicians will run a full diagnostic scan of the device to make sure they locate the exact problem. They will then begin repairing your device in a timely manner, often having the device ready for you the same day or even the same hour. We know how important your iPhone device is to your daily life, and we don’t want you to be without it any longer than is necessary. That’s why we pride ourselves on offering while you wait and same day repair services.

Once your device is properly repaired, our technicians will answer any questions you may have about preventing future damage or caring for your device. At Experimac of Richmond, we take pride in having the best customer service in the business, and will be happy to address any concerns you have before you leave our store. We also offer a 90-day warranty on all our repairs, so if something gets damaged, we will repair or replace the defective part at no cost to you.

If your iPhone device has a damaged battery, charging port, or anything else is not functioning properly, bring it in to Experimac of Richmond today. We will have it repaired and in working condition quickly and will help to prolong the longevity of your device.

iPhone® Water Damage: What To Do If Your iPhone Device Gets Wet

Let’s be honest with ourselves – we love our iPhones! They keep us connected to our close friends, family and the world at large. And we pay a lot of money to keep connected. What happens when these beloved devices get wet? Well, in most cases, panic sets in fast.

If you have ever witnessed a friend being thrown into a pool with their phone in their hands or if you have ever dropped your phone in a puddle on a rainy day, you know all about that panic. Water can make an iPhone useless fairly quickly. Important components can become damaged and in most cases, water damage voids any warranty that you may have. Before panic sets in, there are a few steps that you can take to prevent lasting damage.

Think About the Liquid
You might find yourself enjoying a relaxing weekend at a friend’s pool or on a great tropical vacation one day. Keeping this in mind, the water found within lakes and rivers or even the ocean contains minerals and small grains of dirt and sand. Once your phone dries, these particles can cause more damage to your iPhone components. Bringing it in to Experimac Richmond and letting our local experts dry and clean your phone will ensure that all these foreign particles are not a problem in the long run.

Rice Is Not King
Although many have tried it, do not bother putting your iPhone in a bag of rice. Dry, uncooked conventional rice will do nothing to help your phone dry out. If it turns back on after being put in the rice, it had nothing to do with the rice. You pretty much wasted the cups of rice your put your phone into as well as some very valuable time.

Act Quickly! Power Down, Dry It Off, Leave It Alone
As the panic sets in, it is critical to remove your iPhone from the liquid right away and power it down immediately. Water and other liquids can short-circuit electronics so you don’t want it soaking in the water. Immediately turning off your iPhone will minimize the chances of internal components being short circuited. If applicable, remove and dry the SIM card as well. Resist the urge to power your iPhone back on! Instead, dry it off with a clean cloth focusing on the headphone jack and charge port.

Grab your iPhone and head to Experimac Richmond; we will immediately get the ball rolling with our unique process. The sooner you bring the phone in to our location, the greater the chance that we can save your phone. This is critical because the more time passes, the more likely it is that components inside your phone may begin to corrode as a result of their exposure to water. We will assess the damage and see if there is any way that we can save your iPhone. Our first step is to carefully dry any excess liquid and then we gently scrub and remove any corrosion found on and inside your iPhone. We will then remove the logic board and apply a 91% alcohol solution to clean and dry it out thoroughly. This is why bringing in your iPhone right away can make a world of difference.

Find Comfort In The Fact That All Is Not Lost
If we are not able to save the device, we have a large inventory of pre-owned iPhones at reasonable prices that you can purchase to replace your damaged iPhone. Remember that if you’ve been backing your phone up on the iCloud or on your Mac at home, you should have nothing to worry about because all of your beloved contacts, photos, etc. should be there and can be moved into your new phone easily.

Get Familiar With Your Warranty
Take a moment now, while your phone is working well, to review the terms of your warranty so you’ll know what you’re entitled to if you’re ever in this situation. Liquid damage voids your manufacturer’s warranty including any additional AppleCare coverage you may have purchased. Some third party insurance companies will cover submersion, spills, and accidental drops. If you are covered, consider filing a claim with your insurance company.

Again, taking action quickly and bringing your phone in to Experimac Richmond right away can be the critical factor! So remember, when you or someone you know has the awful experience of watching their much loved iPhone go for a swim, Experimac’s local experts are here to save the day!

Pre-Owned Mac® Products: Choosing Pre-Owned Apple® Products, What You Need To Know

Choosing Pre-Owned Mac Products, What You Need To Know

Ask any long-term Mac user what they love most about their computer and more than likely they will say – reliability. Macs are not sold in the volume of other computers; they’re more expensive and are often intimidating to older generations. Additionally, gaining access to test out the usability of Mac products can be very limited in some areas specifically here in Richmond.

Buyers who are on a tight budget often find even the most affordable Mac products unobtainable which can lead them to consider purchasing a refurbished model. Of course purchasing anything second-hand comes with risks.

Here are some tips for purchasing a refurbished Mac product:

What is a refurbished Mac?
Refurbished Macs can include both pre-owned Mac computers, laptops, and iPads that were traded in for an upgrade or those returned for defects. Refurbished Mac products are inspected, repaired, and tested prior to being sold at a lower cost. At Experimac in Richmond, we are proud to offer our customers a 90-day money back guarantee on every product you purchase.

Why Purchase Refurbished Mac?
Mac products are known for their sleek design, reliability, and cutting edge technology – not to mention their easy usability. Unfortunately, brand new Mac computers can cost a hefty penny. Refurbished machines offer the same reliability and ease of use as a brand new Mac but at a much lower price point. Buyers can feel confident that their investment is in a high quality machine that looks and functions just as it would if it came from the Apple store.

How much savings can you expect?
Pricing for each refurbished item is unique and based on the needs of that product. In order to supply our customers with the highest quality refurbished Mac, we use the highest quality hardware we can get our hands on. While there is no exact savings that we can guarantee for each of our refurbished Mac products, we can guarantee that you can expect a great deal and a great product.

What about warranties?
Experimac of Richmond is proud to offer a 90-day money back guarantee on every refurbished Mac product that we sell. Offering our customers a full 90 days to familiarize themselves with their new product ensures that they can feel confident that they have purchased a high quality machine that exceeds their expectations.

Owning a high quality machine doesn’t have to break the bank. Experimac of Richmond has a huge inventory of refurbished Mac products such as iMacs, MacBook Pros, and more that can fit your budget. If you or your family are in need of a new computer, consider stopping by your local Experimac store to try out a refurbished Mac product. Our trained staff can answer any questions you might have about taking the plunge.

Computer and Laptop Repair Services: Where to Get Your Mac® Products Fixed

Computer and Laptop Repair Services

How is your Mac computer holding up? Only 10% of Apple® laptops break down within 3 years of purchase, according to the latest Consumer Reports survey. If you have chosen an Apple brand product, you have made a wise choice. Still, even with the outstanding rank of highest reliability, Apple computers and laptops benefit from upgrades and repairs over time. Experimac of Richmond wants to help you keep your Apple products in tip top condition.

What’s wrong with my Mac computer?
Diagnosing what’s wrong with your Mac computer can be stressful. The more you use your computer or laptop, the more likely it is to acquire problems. At Experimac of Richmond, we have an expert team of technicians who can help you solve them.

Is your Mac computer not functioning properly?
Some of the most common issues experienced by Apple users include:

  • Water damage
  • Failed hard drives
  • Screen damage
  • Logic board failure
  • Slow program launch speeds
  • Low storage for photos and videos
  • Battery failure

On average, Apple laptops are used more than other brands; an average 23 hours per week versus the average 20 per week for all other brand laptops. If you are a frequent laptop user, take caution and bring your computer to one of our locations. Whether you want to repair a damaged product or look into upgrading your Mac computer with the newest hardware – we stock the highest quality Apple parts in house.

Computer upgrades and repairs
Specializing in computer and laptop repair services, Experimac of Richmond is fast, affordable and committed to helping you maintain your Mac products. We offer upgrades, including new batteries, faster RAM, increased space on your hard drive for photo and video storage and more. Since older and more frequently used computers and laptops have a higher failure rate, it is important to manage and monitor the upkeep of your device. It is true, Apple computers and laptops are proven to be less likely to break down than other brands, but when they do break down, the cost is higher to fix unless you know where to go. Here at Experimac of Richmond, we are committed to providing exceptional customer service and a 90-day warranty on all repairs.

Computer Repair Near Me: Richmond, Your Local Apple Experts

Computer Repair Near Richmond

If you’ve ever had your iMac freeze or if you’ve run out of storage space, you’ve experienced the frustration of where to go to repair your Apple computer. Maybe an Apple store is not nearby, or you can’t make a Genius Bar appointment with them for two more days. Maybe you’re wary of second party retailers. That’s where Experimac Richmond can help you.

Why Experimac?
At Experimac, we focus solely on repairing and upgrading Apple products. We don’t service any other PCs or devices, meaning you can trust us to be experts in the field of Apple repairs. We also realize that if your desktop computer breaks or is not working properly, you need service immediately; you don’t have time to schedule an online appointment and wait for days. That’s why we offer same day and fix while you wait services. In almost all repair cases, we can have your machine fixed and ready for you by the next day or while you wait.

Repair Services
Experimac Richmond offers repairs and upgrades to every Apple computer, from your brand new iMac to your vintage Mac computer. Maybe your computer is running slow or has issues with Internet connectivity, or maybe you aren’t sure why it is freezing. Bring your machine into Experimac Richmond and we will conduct a thorough assessment to find out what is in need of repair. Our Apple experts will offer suggestions and work with you to find the right solution for your machine. Whether it’s a larger hard drive, faster RAM, or a new logic board that you need, we stock only the highest quality products in our store, so you can rest assured that we will get your machine up and running better than you ever remember it being.

The Experimac Guarantee
At Experimac Richmond, we don’t just want to repair your Apple products, we want to make sure you are satisfied with our services afterward. That’s why we offer a 90-day warranty; if something breaks, we will repair or replace the defective part at no cost to you.

If you are in need of Apple computer repairs, consider stopping by Experimac of Richmond today. You can count on our Apple experts to provide fast and quality repairs for your machine!

Pre-Owned Mac® Products: Choosing Pre-Owned Apple® Products, What You Need To Know

Ask any long-term user of Mac products what they love most about their computer and more than likely they will say – reliability. Mac products are not sold in the volume of other computers; they’re more expensive and are sometimes intimidating to PC users. Additionally, gaining access to test out the usability of Mac products can be very limited in some areas specifically here in Richmond. Buyers who are on a tight budget often find even the most affordable Mac computers unobtainable which can lead them to consider purchasing a pre-owned model. Of course purchasing anything pre-owned comes with risks.

Here are some tips for purchasing a pre-owned Mac product:

What is a pre-owned Mac product?
Pre-owned Mac products can include gently used Mac computers, Macbook® laptops, and iPad® tablets that were traded in for an upgrade or bought out-right for rebuild. Pre-owned Mac products are inspected, repaired, and tested prior to being sold at a lower cost. At Experimac in Richmond, we are proud to offer our customers a 90-day repair or replace guarantee on every product you purchase.

Why purchase pre-owned Mac product?
Mac products are known for their sleek design, reliability, and cutting edge technology – not to mention their easy usability. Unfortunately, brand new Mac computers can cost a hefty penny. Pre-owned machines also offer the high reliability and ease of use like brand new Mac computers but at a much lower price point. Buyers can feel confident that their investment is in a high quality machine that functions just as it would if it came from the Apple store.

How much savings can you expect?
Pricing for each pre-owned product is unique and based on the age and computing capability of that product. While there are no exact savings that we can guarantee for each of our pre-owned Mac products, our pre-owned prices tend to run 40% to 60% of a comparable new product.

What about warranties?
Experimac of Richmond is proud to offer a 90-day repair or replace on every pre-owned Mac product that we sell. We also offer our customers a full 7 days to familiarize themselves with their new product ensuring that they can feel confident that they have purchased a product that meets or exceeds their expectations.

Owning a high quality machine doesn’t have to break the bank. Experimac Richmond has a large inventory of pre-owned Mac products such as iMac® computers, MacBook Pro® laptops, and more that can fit your needs and budget. If you or your family is in need of a computer, consider stopping by your local Experimac store to try out a pre-owned Mac product. Our trained staff can answer any questions you might have about taking the plunge.