Experimac Pays Tribute to its Female Entrepreneurs: International Women’s Day 2017

WEST PALM BEACH, FL, March 8, 2017 – In celebration of International Women’s Day (IWD), Experimac honors its female franchisees. Today, and every day, we celebrate the social, economic, cultural and political accomplishments of women around the world and within our own company.

IWD 2017 Theme – #BeBoldForChange

With the theme chosen for this year, #BeBoldForChange, Experimac is proud of the women within our organization that have been bold and taken action in their own lives. We look forward to working with more women looking to advance their career and take it in a new direction to improve the world around them.

The Women of Experimac

Experimac boasts over a dozen women owners of its franchises. Here’s a glimpse at some of the women of Experimac:

Michelle Foley – Experimac of Garland, TX

With 20 years of IT experience, she was looking for her next (ad)venture. The goal for Michelle was to build something for herself and her young son instead of building something for someone else. Michelle says, “If I could share 1 piece of advice for other women considering entrepreneurship, it would be this: Do it for yourself, on your own terms, but build a team of trusted advisors. Someone else has learned the hard lessons, learn from them.”

Eliza Mallue – Experimac of Dayton, OH

Eliza says she did not mean to become an entrepreneur, it just kind of happened for her. Working for her family’s business for over 10 years, she realized it was time to start a different business for herself. Eliza says, “The most important wisdom I could give to any aspiring female entrepreneur is to surround yourself with positive people. Create a tribe of people that you can learn and grow from, both personally and in your business.”

Rina Sehgal – Experimac of NE Dallas, TX

As a busy wife, mother, and women and children’s advocate, Rina worked for AT&T Retail Operations for 17 years before deciding to venture into her own business with help and encouragement from family and friends.

Allison Stahl – Experimac of Pickerington, OH

Allison, a Mechanical Engineer, spent more than 11 years traveling for her career and was ready to get off the road and buy a business of her own. Allison says, “It is a great feeling to walk out onto my showroom floor to help a person find just the right computer or tablet for their needs.”

Some of the other amazing women behind Experimac are listed below:

Nadine  Kaakouche – Experimac of East Gilbert, AZ

Lynette Ray – Experimac of Scottsdale, AZ

Janice Lee – Experimac of Santa Ana, CA

Marie  Umberger – Experimac of Suwanee, GA

Christine  Witte – Experimac of Fenton, MO

Kasia Morgan – Experimac of Asheville, NC

Kimberly  Bottemiller – Experimac of Tacoma, WA

Tara Barnett – Experimac of Kennesaw/Marietta, GA

Patricia Maddux – Experimac of The Heights, TX

Valeria Salis – Experimac of North Katy, TX

Kim Thwing – Experimac of McKinney, TX

About Experimac

With franchises throughout the country, Experimac is a trusted tech source for Apple® product repairs and upgrades, pre-owned sales and trade-ins for iPhones®, iPads®, iMacs®, MacBooks® and more. Experimac also sells accessories for these devices and offers same-day service for repairs and upgrades without the need for an appointment. Experimac offers a 90-day warranty on all repairs. Experimac, a member of the United Franchise Group, started in 2009 with its original location in West Palm Beach, FL and now has over 80 locations with more opening each month.

Contact:

Allison Larsson

Marketing Manager

United Franchise Group

(561) 868-1498

alarsson@ufgcorp.com

https://unitedfranchisegroup.com/

 

 

 

 

 

 

 

Addicted to your iPhone® Device? What happens to your brain?

While phone addiction is not classified as an actual disorder yet, there are many psychologists and doctors who are studying the long-term effects of consistent use and reliance on cell phones. There are several correlations between cell phone overuse and depression, anxiety, insomnia and even memory loss. Phone addiction is just like any other addiction; the brain senses pleasure in the use of the device, and pleasure receptors in the brain reward and crave more use, thus leading to addiction. Though causation has not yet been discovered for most of these, links and correlations have, paving the way for more research in this area.

Depression and Anxiety

There are several theories and studies that showcase varied reasons that our cell phones could be causing depression. Cell phones allow users a certain level of escape from reality. A study completed on college students found correlations between students who struggled with depression and anxiety, and those with addictive phone behaviors: “People who self-described as having really addictive style behaviors toward the Internet and cellphones scored much higher on depression and anxiety scales”. Scientists are not certain as to the exact reasoning behind these theories, but many have stated that the overuse of a phone can make users feel disconnected with reality or lonely, bringing out depression and anxiety.

Insomnia

Melatonin is a natural hormone released by your brain that is designed to help your body relax and fall asleep. Studies have shown that the use of phones before bedtime may delay or limit the release of melatonin into the user’s body, thus resulting in restlessness or limited sleep. The light emitted from your phone can also confuse your body into thinking it is not time for sleeping, thus preventing the release of melatonin.

Memory Loss

Constant use of a smart phone can be taxing on the brain, and has been associated with memory loss. Those who overuse a phone may have trouble with long-term and/or short-term memory. One factor that may contribute to this is the fact that we depend on our phones to remember facts, dates and other important information. This limits our practice in retrieving information on our own, thus weakening that skill. Some doctors have also found that phone use can make decision making and learning more challenging as well.

What Can Be Done About It?

There are many ways one can reverse phone addiction. Putting limits on when you use your phone and for how long is the first step to correcting phone overuse. You can start slow; dramatic changes don’t need to be made overnight. For example, if you currently use social media sites for hours, try limiting yourself to 20 – 30 minutes per day.

Some of us depend on social media sites for business purposes. If that’s your case, consider limiting your use to only business relationships. Also, avoid using your phone the hour before bedtime; pick up a book or magazine instead. Call a friend or meet up for lunch rather than chatting online. Try doing simpler tasks without your phone, such as adding the tip to your restaurant bill. These small changes can add up to big improvements over time to your health and wellbeing.

Taxes on the Go: The Best Tax Preparation Apps

Tax season is officially underway! With Tax Day, Tuesday, April 18th, quickly approaching, it is important to start making plans on how you are going to file your taxes. Luckily for Apple® device fans, there are several iPhone® device and iPad® tablet apps that will make your tax preparation much easier this year. Take a look at our list of the top iPhone device and iPad tablet tax preparation apps.

  1. TaxSlayer

TaxSlayer is a fantastic app for filing taxes. It includes features like taking pictures of your W-2 and driver’s license, saving you time this tax season. TaxSlayer has two modes, one of which asks you guiding questions to help you make the most of your tax return, as well as a more independent mode for those who know exactly what to put. It’s best and worst quality is the same: simplicity. While it is simple to use, it is really only designed to process income, unemployment and healthcare. However, TaxSlayer is the perfect pick for simpler tax returns.

  1. TaxACT Express

TaxACT Express is a tax preparation and filing app that allows you to file your federal and state taxes for free. Like its competition, this app allows you to prepare, print, and e-file your tax return for next to nothing. While it covers basic options encapsulating everything from your wage income to your education credits, its status as a “free” service limits it to just the basics. So, though filing through TaxACT is indeed free, the app likely won’t work for you if you need to file more complicated information – such as freelance work, for example. For those with simple tax needs, however, TaxACT provides a decent set of utilities at no cost, along with an easy-to-use interface and guaranteed accuracy.

  1. TurboTax Tax Preparation

Intuit’s TurboTax is the most popular tax software around, and for good reason. Like all versions, the iPad tablet TurboTax app is user-friendly, looks wonderful, and will guide you through the entire process of filing your federal and state returns, step by step. It’s simple to use, but thorough. TurboTax for iPad tablets allows you to scan your W-2 and proceeds to fill most stuff out for you. It’s added features like Touch ID – a convenient security measure, and SmartLook – a live on-screen video help option, help it stand out from the competition. TurboTax is tried and true, which is why it has the most positive reviews of any tax app out there. The people have spoken.

  1. IRS2Go

Despite being the official app of the organization that handles your taxes, IRS2Go, doesn’t have a ton to offer. You can check the status of your tax return after you’ve filed it and it provides tax tips should you happen to need any friendly advice. While the filing status tends to be more accurate than other apps with the same function, the most useful part of the app is the free tax preparation locator. For those who qualify, IRS programs like Volunteer Income Tax Assistance and Tax Counseling for the Elderly, can be a real savior, and the app helps you find them close by. You’ll also get access to the IRS Twitter feed, just in case that’s a thing you feel like you’ve been missing in your life. This app is also available on the iPhone device.

  1. Ask a CPA

This free app gives some basic tips about taxes in a number of categories, but it’s better if you have a specific question. You can ask any question for free, and if all goes well, you’ll get an answer. If you want a more reliable (and possibly more detailed) answer, there’s another app called My Pocket CPA, which also lets you ask a question, but charges a fee (starting from $10) per answer. We recommend My Pocket CPA if you have a more serious question, as it has a more detailed interface for asking questions. With Ask a CPA, you’re mostly limited to a text box.

  1. Quick Tax Reference

If there’s any source to trust when it comes to financial information, it’s Bloomberg. The company has put together a digital tax reference sheet with its Quick Tax Reference app. The app provides access to all of the information that you’ll need to have on hand when filing your taxes. Information like tax rates and information on trickier topics like capital gains and estate taxes will make sure you aren’t giving up too much of your hard-earned cash, while easy access to the corporate and individual tax schedules will make sure you don’t miss your deadline. This is a universal app on iOS, so it works with the iPad tablets and iPhone devices.

  1. MyBlock – H&R Block Tax Preparation

After a few years of splitting apps up in a confusing format, H&R Block seems to have successfully consolidated its mobile offerings. The iPad tablet now gets a fully featured tax filing app with H&R Block Tax Preparation. It allows users to prepare taxes right from their iPad tablet, or switch between tablet and browser. The app offers a review process to make sure there are no issues with your filing and promises 100% coverage and full audit support should the numbers come into question. The latest update introduces the super convenient W-2 photo capture function, which enables you to snap a photo of your W-2 and let the app do the work of importing all the info. You shouldn’t have anything to worry about. H&R Block guarantees accuracy and a maximum refund, which is really all you can ask for from a tax app.

  1. Mint – Budget, Bills, Finance

Starting with one place to manage all of your finances with ease will make your life easier and next tax season less stressful. This free money manager and financial tracker from Intuit, the makers of Turbo Tax®, does it all. Mint allows you to keep your bank account, credit cards, bills and investments in one, easy-to-use place so you always know where you’re at. You’ll be able to track what you’re spending, figure out where you can save money, and stay on top of paying your bills like a pro. Keeping track of your credit score for free is also a cinch in Mint. Mint may very well make next year’s taxes a lot less daunting for the average American.

If your iPad tablet or iPhone device could use a once-over before you download one of these great tax preparation apps, stop by Experimac. Our techs can run a full diagnostic check and let you know if something needs to be repaired. We’ll help you make sure you’re ready to do your taxes!

Owner Spotlight: Bob Nonnemaker of Experimac of Huntington Beach, CA

 

 

 

We recently sat down for a talk with the owner of Experimac of Huntington Beach, CA, Bob Nonnemaker, and his son Kevin, the store manager. This classic father-son duo had previously worked together running some small e-commerce businesses. Their Experimac location has now been open just a few months; they opened their doors on October 10, 2016. With franchises across the country, Experimac is a trusted tech source for Apple® product repairs, upgrades, pre-owned sales and trade-ins for iPhone® devices, iPad® tablets, iMac® computers, MacBook® laptops and more. Additionally, we also sell accessories for these devices and offer same day service for repairs and upgrades. We are often able to fix your device while you wait. Experimac offers a 90-day warranty on all repairs because we want all of our customers to experience the Experimac difference.

Life as an entrepreneur is not new for Bob. He’s owned a broad array of businesses, franchise and non-franchise, for the last 30 years in countless industries, everything from insurance and mortgages to financing and automobile tag registration and notary services. Thankfully, Bob and Kevin work well together because Bob is still operating two other businesses so Experimac is Kevin’s baby. Bob has taken on the task of helping run the back office, taking care of administrative tasks, and offering guidance with some sales and marketing thrown in too. Kevin has customer service experience from a related industry so he’s enjoying working with the customers and learning the repair side because he likes technology and has always had an interest in that. Learning the ins and outs of Apple products has been exciting for Kevin. Bob and Kevin get along really well and working together has been a positive experience for both of them which will undoubtedly help them be successful and keep them busy. Here is some more of what they shared about their experience as the owner and manager of Experimac of Huntington Beach, CA.

EXPERIMAC: Why did you choose to open your business in Huntington Beach, specifically Fountain Valley?

Kevin: I moved out to Huntington Beach about a year and a half ago and fell in love with the area and just knew it would be a great area because there are so many people in this area. The population in Orange County is so large that I knew it would be a good area for pre-owned Apple product sales and repairs. Everyone has Apple products out here. And we’re only two miles from the beach!

EXPERIMAC: Have you done any community outreach stuff since opening?

Bob: Community outreach has been going on since the day we opened. We’ve all done some at different points. As an example, we’ve handed out about 2,000 business cards in and around the local community just stopping in at businesses of all kinds and sizes to introduce ourselves. We sponsored a local golf tournament and have been “feet on the ground” introducing and re-introducing ourselves in the area. This is something I really believe in. This week, we’ve started going back out with a flyer and new information they haven’t seen before to remind that we’re here since we’re so new.

EXPERIMAC: What would you say is the most interesting part of owning an Experimac?

Kevin: I would say learning about all the different computers and the repairs. When we get in something we don’t know, it’s fun to learn new things and to troubleshoot things and once you figure it out, it’s a really good feeling when the customer is thrilled. We’ve had a couple of products that the Apple store couldn’t fix or that they had told the customer that it would cost more than the computer itself, for example. And we were able to fix it for a reasonable price and the customers were happy.

EXPERIMAC: On the other side of that, what would you say is the most challenging part of owning an Experimac location?

Kevin: I think just the nature of this business, finding the best products for our inventory and finding the best product.

Bob: I would add to that, although I’m not the technical guy, I’ve seen these guys dealing with some of the technical things like fixing something and then you realize it’s not actually fixed and you have to tweak it. There’s definitely some fine tuning and some learning even though they’re technically oriented, there were some things that caught us off guard. It’s a learning process, there’s a learning curve. There was more of that than I anticipated because I’m used to selling intangibles but it’s been okay.

EXPERIMAC: It seems like Kevin and some other technicians do the repairs. Bob, you don’t really do any repairs yourself, is that correct?

Bob: No sir Steven, we’d already be shut down and bankrupt if I was doing the repairs (chuckling).

EXPERIMAC: Have there been any kind of events that you’ve attended representing the Experimac brand?

Bob: There was a holiday gift boutique sponsored by the Chamber of Commerce which we’re members of. It gave us an opportunity to have a table and present our services to the community.

Kevin: Coming up on February 22nd, we’re having our Grand Opening event with the Chamber of Commerce. We’re inviting all of the customers we’ve already served to come out, we’re going to have some food, drinks and raffles.

Bob: We’ve also had an opportunity through some of our networking and cold calling to go around the community to do some mini presentations in front of groups like realtors. We went in to a real estate office and asked if we could present ourselves at a weekly or monthly meeting and they said, “Yes!” so Kevin and I had an audience of 40-50 realtors who we were able to give a presentation to. We’re trying to do more things like that.

EXPERIMAC: What kind of feedback have you gotten from customers overall?

Bob: The feedback has been generally very positive. There are certainly some customers you can never please and there have been some glitches with some devices that haven’t gone perfectly. Kevin does a great job of smoothing it out but the general feedback has been, I think, very, very positive. People saying, “We’re glad you’re here, we’re glad to know you’re here, glad to know you do this” and thrilled with our service and what we’re able to provide. We’re certainly hearing the good feedback in the store and we’re starting to see repeat customers in the store already after only 3½ months which is always encouraging and to me, that’s what will make the business really grow.

EXPERIMAC: Have you guys noticed any patterns in terms of the work your customers need done? Have you seen more foot traffic for iPhone repairs or upgrades or is it more computer sales?

Bob: Well, the repairs are what bring the people through the door. Most of the initial foot traffic is about the repairs. There’s no question about it. And mostly, phone repairs. But, certainly, there’s a mix, maybe 70% phone and 30% computer. Give or take. And that just spins off into the computer or phone sales after the fact typically. Definitely, the repairs are the draw, I would say. We’ve done a Groupon offer and that has picked up our in-store traffic and our phone is ringing more. The repairs are definitely the main draw initially anyway. I think that will change but that’s what’s bringing people to us now.

EXPERIMAC: In terms of customer demographic, are you finding that the people that are coming in are primarily college students that broke their phone, is it families that have clumsy kids?

Bob: I’d say it’s all over the board. It’s definitely not just college students, definitely not just kid’s phones, it’s all shapes and sizes and ages. We certainly haven’t tracked demographics that much but it’s definitely a little bit of everything. I don’t think there’s been any kind of pattern. We’re not right across the street from a school or college although there are some around but it’s really just been a mix.

EXPERIMAC: How many hours do you typically work per day?

Bob: In the beginning, I was probably here 6 – 8 hours per day but now, I’m here 3 – 5 hours a day. Kevin is here 9 hours a day, 6 days a week.

EXPERIMAC: When you’re not working or inside the store, do you have any hobbies or things you enjoy doing?

Kevin: I like to snowboard, go to the beach, play video games, take my dog for a walk, etc.

Bob: That’s what he would enjoy if we would give him some time off (chuckling). For the most part, there’s no really taking the day off at this point. That’s just the way it is when you own your own business.

EXPERIMAC: What would you say are the top three skills needed to be a successful entrepreneur? Bob, you clearly have some expertise in this area.

Bob: I would say number one is sales and marketing acumen. At the end of the day, no matter what kind of business it is, you’ve got to be able to market your business inside and out. That’s what has helped us here. Kevin does a great job inside and I do the outside work. I would say number two for Experimac would be Apple product knowledge and technical aptitude to do this work.

Kevin: Number three would be customer service.

Bob: Once you have them in your store, then it is about knowing how to treat them and deal with the different personalities that come through whether you do a perfect job or not. You have to enjoy dealing with people.

As you can see, Bob and Kevin Nonnemaker have been working hard for the last several months but have enjoyed working together to make their Experimac location a success. Come on in to their Huntington Beach location, we’re sure Kevin will dazzle you with all he has learned about Apple repairs and upgrades. Bob’s business background will undoubtedly continue to prove to be useful as they move forward. If you’re in the area, remember to join them for their Grand Opening on February 22nd, it’s sure to be loads of fun!

Fact or Fiction? Put your phone in rice to dry it out.

 

Cell phones have revolutionized the world and have become everyone’s favorite pocket-mate. They have become an essential part of our lives, and we invest a lot in them to be able to connect to the world around us.

However, phones can also cause a lot of panic should your phone get wet from a rainy day, fall into a pool or get splashed on in the bathroom. Water can destroy a phone very quickly, and usually important components can become damaged the moment they come into contact with a liquid. Warranties don’t usually cover water damage either. This leaves many users desperate for ways to fix water-damaged phones.

There are many suggestions about how to fix a water-damaged phone at home. One of the most popular ones dictates that you should put your phone in rice to dry it out.

Unfortunately, this is a MYTH.

The idea is that the uncooked rice will absorb the moisture from the phone. However, putting a water-damaged phone in a bag of rice is not a good idea for several reasons. Despite the common myth, dry, uncooked rice will not help your phone or tablet dry out. Phones sometimes turn on after water exposure, regardless of whether or not it was put in rice afterwards. Regardless, the rice will not absorb all the moisture and water from the phone, but can instead cause rice grains and particles to get lodged into small places in the phone and cause further harm and long-term damage.

It’s essential to take your phone to your local Experimac store right away so that the phone can be dried and cleaned properly before the internal components have time to corrode from sitting in the water.

Home remedies aren’t easy and usually don’t work; in fact, they typically allow for more damage to be done. The easiest way to fix your phone is to drop it off with the highly-trained professionals at Experimac, who offer same-day service and a 90-day guarantee on all services.

Is Your iPhone® on a Recall List? Let Experimac Guide You

 

Apple® Inc. is famous for the reliability and quality of their varied products. However, no company is without faults or errors. In the last year, Apple Inc. has added varied items to their recall list. In efforts to make amends for these errors, Apple Inc. has offered the following four exchange and repair extension programs:

  • iPhone® 6s Program for Unexpected Shutdown Issues
  • Multi-Touch Repair Program for iPhone® 6 Plus
  • Apple® USB-C Charge Cable Replacement Program
  • Apple® AC Wall Plug Adapter Recall Program

The most recent program is being offered in response to recent unexpected shutdown issues with the iPhone 6s device. Apple Inc. has discovered that iPhone 6s devices manufactured between September and October of 2015 may unexpectedly shut down, and require a battery replacement.

If you have experienced this issue, your phone may qualify for Apple Inc.’s iPhone 6s device Program for Unexpected Shutdown Issues. This past November, Apple Inc. announced that they will replace your phone’s battery free of charge should your phone qualify. There are several steps to ensuring your phone qualifies for the Replacement Program, including examinations, data back-up, and contacting Apple Inc., your service provider and technical support.

Not being able to rely on a faulty iPhone 6s device is stressful enough. The highly trained technicians and friendly sales staff at Experimac can easily assist you with the Replacement Program process. Let us guide you every step of the way and get your iPhone 6s device working properly again. Call or stop by your local Experimac store today to see how we can help.

Cracked Screens Need to be Repaired Quickly, Experimac Can Help

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Fixing cracked screens on iPhone® devices as soon as possible is imperative for varied reasons. A cracked screen could just be a cracked screen, however, usually it means trouble for other parts of the phone. It’s always best to take action right away. Don’t wait!

The display assembly is made up of several parts: the upper glass, the digitizer, the Liquid Crystal Display (LCD) and a bezel. The upper glass is fused to the digitizer, which is used to interpret finger movements relative to information provided by the LCD. The upper glass and digitizer are considered one piece and are the first to break in most incidents. The LCD is located right below. It is located in a precise location so it can synchronize with the digitizer. Anything that causes these parts to move or be misaligned can lead to severe functionality issues. For clarity’s sake, since the parts involved are fused together, when your iPhone device’s screen is repaired, both the LCD and the digitizer are replaced. This ensures a complete repair and will help avoid further issues down the line.

A cracked screen could lead to additional problems with use and exposure. By continuing to use a phone with a cracked screen, you could worsen the damage and cause a bleeding LCD, LCD failure or even a broken digitizer. How? When pressing down on a cracked screen when typing and swiping, you can easily cause the LCD to break and leak. Having a cracked screen also exposes the internal parts of the phone to dust and moisture, meaning that parts that did not break at the time of the crack, could still get damaged.

Here at Experimac, we know how important it is to fix a cracked screen right away. We will diagnose what is broken, and even offer same-day service on most repairs. All of our services are backed with a 90-day guarantee, making not fixing your phone the only risk involved.

Owner Spotlight: Krishan Bibra from Experimac of Laguna Hills, CA

Laguna Hills Owner

We recently sat down with Krishan Bibra from Experimac of Laguna Hills, CA to talk about his experience running an Experimac store. The Laguna Hills Experimac store opened in June 2016 so he’s been working very hard for over 6 months. Prior to owning this Experimac store and becoming an entrepreneur, Krishan worked in the Aerospace industry for 30 years. Experimac is a trusted tech source for Apple® product repairs and upgrades, pre-owned sales and trade-ins for iPhone® devices, iPad® tablets, iMac® computers, MacBook® laptops and more. Additionally, we also sell accessories for these devices and offer same-day service for repairs and upgrades. We’re often able to fix your device while you wait. Experimac offers a 90-day warranty on all repairs because we want all of our customers to experience the Experimac difference.

Krishan explained that having lived just a few miles from Laguna Hills for almost 30 years now, this seemed like a great neighborhood in which to open a business. All Experimac locations are locally owned and operated by people living in those communities. For Krishan, although the days are long, he’s found it all very interesting. He has learned a lot along the way and specifically, a lot about these Apple products that were new to him as he was a PC user for 30 years. Here is some more of what he had to share with us:

EXPERIMAC: Do you do the repairs yourself or is it all done by your technicians?

Krishan: Right now, it’s all done by the technicians but I’m able to do them if needed.

EXPERIMAC: Have you been able to get involved in the local community in your area? Have you joined any networking groups, chambers of commerce, etc.?

Krishan: I have recently joined the Chamber of Commerce in the area.

EXPERIMAC: Have you participated in any local events to get to know the people in the community more?

Krishan: I haven’t done anything in regards to events yet but as I get more involved with the Chamber of Commerce, there are certain events they help organize that I will get involved with.

EXPERIMAC: What kind of feedback have you gotten from customers?

Krishan: We’ve gotten great feedback about excellent customer service. We have customers that have come back again and again for help with other issues. They’re happy and are recommending us to other people. We’re focusing on finding new customers.

EXPERIMAC: Have you noticed any patterns in reference to the kind of work Experimac customers need done – more screen repairs, less upgrades, for example?

Krishan: It’s mainly screen repairs and MacBook repairs for us here in Laguna Hills.

EXPERIMAC: Is there a “typical” Experimac customer?

Krishan: Not really. We’ve seen customers with a wide variety of needs.

EXPERIMAC: How many hours do you personally work on an average day?

Krishan: I’m here at the store Monday-Saturday 10am-7pm and 10am-5pm on Sundays. I’m here all week. It’s pretty much a 24/7 job.

EXPERIMAC: When you’re not working, do you have any hobbies or favorite pastimes?

Krishan: I enjoy going to the movies but right now, I don’t have much time for that.

EXPERIMAC: What would you say are the top 3 skills needed to be a successful entrepreneur?

Krishan: At the top of the list would be marketing skills to be able to get your business the attention it needs, putting it out there. You have to know how to do that. Also, you need to know your products inside out. You want to be able to advise customers properly. If they’re not a Mac® user, for example, I want to be able to give them the right advice. Lastly, it’s important for you to know how to do all the jobs in your business yourself, as the owner, so you can hold people accountable.

Krishan Bibra is a hard-working entrepreneur who clearly knows what it takes to be successful as a business owner. The long hours and dedication to always be present in his store sends a strong message to his customers as well. They know they can count on him. Remember to stop by his Laguna Hills Experimac store if you need your phone, laptop, tablet or computer repaired. He and his team can also help you find a great pre-owned device at an excellent price. We’re sure your visit to Experimac Laguna Hills will be a wonderful experience.

Setting Up iCloud® Service: Experimac to the Rescue

experimac-its-in-the-cloud

Lots of computers and laptops have been given and received as gifts over the holidays. We know this means that are a lot of people now wondering how to set things up the best possible way. Make sure you are getting the most out of your Apple® devices by taking advantage of iCloud service and connecting all of your devices to your new computer or laptop. This fantastic Apple service is designed to keep all of your Apple devices in sync; imagine being able to synchronize your iPhone® device, iPad® tablet, iPod® device and computers.

The iCloud service works by keeping all of your photos, files, and even videos stored on iCloud.com, your iOS® devices and even on Windows® computers. Its ability to share iTunes® files and iBooks® files between six family members through the Family Sharing® service makes it extremely convenient for families. Parents can even track the location of other iOS devices when they’ve been misplaced or when they’re looking for their teenager who doesn’t answer calls or text messages. Additionally, parents can even set up their credit card information for their kids’ app store purchases. By synchronizing your Apple devices with iCloud service, you can prevent data loss while increasing availability to your family members and to the files, photos and other items you need and love.

Here is a brief description of how to set it up:

  1. Make sure your device is running the latest version of iOS software
  2. Turn on iCloud service by following the instructions in the setup assistant
  3. Enable automatic downloads

Setting the iCloud service up and connecting all of your Apple devices can be challenging for the average user. If you’d rather not risk an improper setup or just don’t have the time, you can stop by your local Experimac to get help with setting up the iCloud service on your device. In addition, we’ll be happy to troubleshoot any issues you’re experiencing with and of your Apple devices.

Experimac’s Favorite Apps: Keep Your 2017 Goals on Track

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New Year. New You. The new year means you get a chance to start fresh and work towards the goals and resolutions you set for yourself in 2017. Here is a list of our favorite apps for iPad® tablets and iPhone® devices to help you stay on track with the goals you set for the new year. Make 2017 a year to remember!

  1. “Happy Scale” for weight loss

A popular New Year’s resolution is to lose weight. Download Happy Scale to help you make that resolution a reality. This app helps you create achievable goals, smooth out fluctuations and monitor progress. This app can work in conjunction with other apps you may already be using such as Apple Health.

  1. “FitStar” for getting fit

Whether you’re an Olympic athlete or just starting to workout, this fitness app will help you personalize workout plans that meet your needs. No gym or trainer required to get in shape in 2017, just this app!

  1. “MyQuit Coach” to quit smoking

LIVESTRONG has revolutionized the way to quit smoking with their physician approved app, MyQuit Coach. You can choose how quickly you want to quit, and create realistic and attainable goals based on your needs. With this app, you will be able to track your smoking and have access to progress charts in addition to motivational tips and pictures. MyQuit Coach even offers a social support circle to help you through this transition.

  1. “Elevate” for sharpening your brain

A new year means a year older. Keep your mind fresh and sharp with Elevate. This app is designed to improve your memory, reading comprehension and concise writing through the use of short games and activities. Elevate will track your progress and create a personalized “workout” plan based on your strengths and improvements.

  1. “Duolingo” for learning a new language

Have you dreamed of speaking another language? Broaden your language skills with Duolingo, an app designed to teach you new languages through games. Track your progress and even program daily challenges to assert that you use your newly acquired vocabulary a little each day. You can pick from a variety of languages including Spanish, French, Italian, German, Portuguese, Irish, Dutch, Swedish and English.

  1. “Travelocity” to help you afford traveling and see the world

Use your newly acquired language by traveling the world this new year. Travelocity could make traveling the world a reality for you this year. With this app, you will save time and money when booking flights, hotels and other traveling needs.

  1. “Linkedln Job Search” for getting a better job

Improve your career with LinkedIn, an app designed to connect people to new job opportunities. This app provides you with all of the tools you need to find your dream job such as a quick job search, recommended jobs based on saved searches, notifications when new jobs are posted and a simple application process.

  1. “Mint” for budgeting help

Manage your money better and save more with this app in 2017. Mint is a free financial tracker app created by the makers of TurboTax and QuickBooks. Track your expenses, spending and savings easily and even check your credit score with this one easy-to-use app.

  1. “Debt Payoff Assistant” to help manage debt

Learn how to pay off your debt with this app. Debt Payoff Assistant can track your debt payments, chart your progress and even scheduling your payments in an easy-to-use format.

  1. “Pacifica” to help reduce stress, anxiety and depression

The daily stressors of life oftentimes can snowball and create stress, anxiety and even depression. Learn how to relax and take control of your mood and thoughts with Pacifica. There is no quick-fix for reducing stress, anxiety or depression; take control through Pacifica’s tools daily to ensure progress and insight.