Experimac of Fenton featured on Fox2New’s STL Moms

We’re so excited! Our very own VP of Sales, Chip Rhodes, recently appeared on Fox2New’s morning show, STLMoms with Margie Ellisor talking about the services we provide. Experimac of Fenton was opened by Christine Witte, President/Owner, in the spring of this year and has a unique concept to buy, sell, trade, and repair or upgrade your pre-owned Apple® products.  This includes Apple watch® devices, iPhone® devices, iPad® tablets, and MacBook® laptops. Margie Ellisor of Margie’s Money Saver segment welcomed Chip and gave him the opportunity to talk about what we do here at Experimac of Fenton and the way we can save money for shoppers in the St. Louis area. As Margie mentions, we have already extended our hours in anticipation of the coming holiday season so we can meet everyone’s needs.

Most of our customers are able to save an average of 60% off retail prices by buying pre-owned so this creates an opportunity to own a great device at a much more affordable price for the average shopper. We want all of our customers to be able to purchase with confidence so every device we sell has been put through a rigorous inspection process and comes with a 90-day warranty, with an option to purchase an extended warranty plan.  We also offer 0% same as cash financing plans or term financing for those who qualify.

If you’re considering a newer iPhone device or iPad tablet, and would like to trade in your current device, we’re here to help walk you through the trade-in process as well. Our experienced technicians are eager to help you make the right choice for a device that best suits your needs.

For consumers looking to repair or upgrade their Apple devices, Experimac of Fenton is a great option as well. In most cases we can have your repairs done while you wait or within the same day because we know how important it is to have your phone, laptop, etc. in a fully functional state. Once your device has been repaired by our skilled technicians, your repair will also carry a 90-day warranty.  When you’re in the market for Apple devices or when you’re in the need for repairs and upgrades, remember to stop by Experimac of Fenton in Gravois Bluffs. We’re confident you’ll be pleased with our service and our products. Check out the full interview here!

 

Computer and Laptop Repair Services: Where to Get Your Mac® Products Fixed

Computer and Laptop Repair Services

How is your Mac computer holding up? Only 10% of Apple® laptops break down within 3 years of purchase, according to the latest Consumer Reports survey. If you have chosen an Apple brand product, you have made a wise choice. Still, even with the outstanding rank of highest reliability, Apple computers and laptops benefit from upgrades and repairs over time. Experimac of Fenton wants to help you keep your Apple products in tip top condition.

What’s wrong with my Mac computer?

Diagnosing what’s wrong with your Mac computer can be stressful. The more you use your computer or laptop, the more likely it is to acquire problems. At Experimac of Fenton, we have an expert team of technicians who can help you solve them.

Is your Mac computer not functioning properly?

Some of the most common issues experienced by Apple users include:

  • Water damage
  • Failed hard drives
  • Screen damage
  • Logic board failure
  • Slow program launch speeds
  • Low storage for photos and videos
  • Battery failure

On average, Apple laptops are used more than other brands; an average 23 hours per week versus the average 20 per week for all other brand laptops. If you are a frequent laptop user, take caution and bring your computer to one of our locations. Whether you want to repair a damaged product or look into upgrading your Mac computer with the newest hardware – we stock the highest quality Apple parts in house.

Computer upgrades and repairs

Specializing in computer and laptop repair services, Experimac of Fenton is fast, affordable and committed to helping you maintain your Mac products. We offer upgrades, including new batteries, faster RAM, increased space on your hard drive for photo and video storage and more. Since older and more frequently used computers and laptops have a higher failure rate, it is important to manage and monitor the upkeep of your device. It is true, Apple computers and laptops are proven to be less likely to break down than other brands, but when they do break down, the cost is higher to fix unless you know where to go. Here at Experimac of Fenton, we are committed to providing exceptional customer service and a 90-day warranty on all repairs.

Out of Warranty Repair: Apple Inc. vs. Experimac Repair Costs

Out of Warranty Repair

Imagine waking up on a Monday morning to find that your MacBook® laptop won’t turn on. All of your work and personal files are saved on your broken computer, and the warranty has just run out. Panic sets in as you begin the decision process of whether to replace or repair your broken laptop. Can you safely say that you know the cost comparison, and do you really  know all of your available options?

Replace vs. Repair

Laptop repair rates have gone down to 24%, down from 36% in 2010. Still, each time a device breaks, the costly and emotional decision of repair versus replace must be made. The answer lies in the repair rates. If you’re spending 50% of the cost of a new Mac® computer or iOS® device on your repair, then you might as well replace your product with a pre-owned model. Experimac of Fenton offers affordable pre-owned Apple® products if you decide replacement is your route. On the other hand, if you lean more towards seeking repairs, it is critical to do a price comparison between Apple Inc. repair costs and repair costs at Experimac of Fenton. In a 2013 online annual questionnaire, including 29,281 subscribers, Consumer Reports Magazine informs, “”People who used independent repair shops were more satisfied with the repairs than those who used factory service.”” Experimac will have your repair completed within hours of bringing in your device or by the next day. All things considered, we urge you to bring your broken Mac computer and iOS device, especially for those repairs that are out of warranty, to Experimac of Fenton.

Apple Inc. vs. Experimac Repair Costs

If you have ever been on Apple Inc.’s repair pricing page, you have seen the outrageous repair costs. Apple Inc.’s out of warranty costs are even higher. If you scroll to the bottom of their pricing page, you will see a disclaimer stating, “”Your replacement iPod® device might be new, used, or refurbished. If your original iPod device was damaged as a result of an accident or abuse, service might not be available“”. If your Mac computer or iOS device just broke, the last thing you need is to break the bank or be turned away. And don’t forget how quickly we can get the repairs done in comparison to shipping your device away for days at a time. Experimac of Fenton offers affordable repair rates, even for out of warranty repairs. We are a growing store selling pre-owned Apple products and we are committed to providing exceptional customer service and a 90-day warranty on all repairs.

Pre-Owned Mac® Products: Choosing Pre-Owned Apple® Products, What You Need To Know

Ask any long-term user of Mac products what they love most about their computer and more than likely they will say – reliability. Mac products are not sold in the volume of other computers; they’re more expensive and are sometimes intimidating to PC users. Additionally, gaining access to test out the usability of Mac products can be very limited in some areas specifically here in Fenton. Buyers who are on a tight budget often find even the most affordable Mac computers unobtainable which can lead them to consider purchasing a pre-owned model. Of course purchasing anything pre-owned comes with risks.

Here are some tips for purchasing a pre-owned Mac product:

What is a pre-owned Mac product?
Pre-owned Mac products can include gently used Mac computers, Macbook® laptops, and iPad® tablets that were traded in for an upgrade or bought out-right for rebuild. Pre-owned Mac products are inspected, repaired, and tested prior to being sold at a lower cost. At Experimac in Fenton, we are proud to offer our customers a 90-day repair or replace guarantee on every product you purchase.

Why purchase pre-owned Mac product?
Mac products are known for their sleek design, reliability, and cutting edge technology – not to mention their easy usability. Unfortunately, brand new Mac computers can cost a hefty penny. Pre-owned machines also offer the high reliability and ease of use like brand new Mac computers but at a much lower price point. Buyers can feel confident that their investment is in a high quality machine that functions just as it would if it came from the Apple store.

How much savings can you expect?
Pricing for each pre-owned product is unique and based on the age and computing capability of that product. While there are no exact savings that we can guarantee for each of our pre-owned Mac products, our pre-owned prices tend to run 40% to 60% of a comparable new product.

What about warranties?
Experimac of Fenton is proud to offer a 90-day repair or replace on every pre-owned Mac product that we sell. We also offer our customers a full 7 days to familiarize themselves with their new product ensuring that they can feel confident that they have purchased a product that meets or exceeds their expectations.
Owning a high quality machine doesn’t have to break the bank. Experimac Fenton has a large inventory of pre-owned Mac products such as iMac® computers, MacBook Pro® laptops, and more that can fit your needs and budget. If you or your family is in need of a computer, consider stopping by your local Experimac store to try out a pre-owned Mac product. Our trained staff can answer any questions you might have about taking the plunge.