What To Do If Your iPhone® Device’s Camera Stops Working: Experimac Katy iPhone Device Repair Service

If you own an Apple® iPhone device, chances are you’ve snapped a photo that didn’t come out so well. Offset skin tones, poor white balance and low contrast are all culprits of photo corruption on even the newest iPhone models. With exciting rumors buzzing about the iPhone 7® device, said to come fully equipped with dual cameras and a larger battery, it may be time to learn some tips and tricks on how to maintain and repair broken iPhone device’s camera.

Quick Fixes For iPhone 6® Device Camera Failures

The iPhone 6 device and iPhone 6 Plus® device models have one of the best cameras on the market. However, when camera malfunctions occur like no flash or trouble focusing, it is important to act fast and make sure your device is repaired in a timely manner. If your iPhone device’s camera stops working, you have the option to try and fix it yourself, or to seek out a local iPhone device repair shop like Experimac Katy. If you are comfortable with do-it-yourself guides, try some of the following fixes for these common camera problems:

  • Skewed skin tones Fix: use the auto enhance tool, or control the exposure compensation, using a third party camera app
  • Purple pictures Fix: recompose the shot with neutral tones, or download a camera app that can create a custom white balance setting
  • Low contrast Fix: use the auto enhance tool, or control the contrast levels, using the advanced edit settings

These software-related issues and more can also occur on other phone models, so it’s beneficial for all iPhone device owners to educate themselves.

Experimac Katy iPhone Device Camera Repairs

If these quick fixes do not solve the issues with your iPhone device’s camera and its images, then you may need to come in so we can thoroughly examine your device and make a recommendation for you. If your iPhone device’s camera stops working altogether, come in to one of our locations. Experimac Katy offers affordable phone repairs, upgrades and replacements. With same day service, we can often fix your device while you wait. Experimac has a 90-day warranty on all repairs and stocks only the highest quality parts. Being proactive can make all the difference in getting a quick repair versus having to replace your iPhone device.

What to Do if Your iPhone® Device or iPad® Tablet’s Home Button is Not Working: Contact Experimac Katy

Have you ever experienced the Home button on your iPhone device or iPad tablet not working? Processing delays and lags can cause unresponsive behavior, leading to several unsuccessful attempts to return to the Home screen. If you’re trying to get a quick glance at a map or switch over to read a text message and your controls are not registering input, properly, it might be time to recalibrate your device. Our expert technicians here at Experimac Katy are eager to help you solve this problem.

Hardware Repair or Software Workaround

The extent of the problem may require hardware repairs from a local repair shop like Experimac of Katy. Trying to repair the hardware yourself can be tricky, and can sometimes complicate the situation further.

An interesting software workaround is based on an iOS® software feature that steps in to help when hardware buttons stop working. The switch to activate the AssistiveTouch® feature is located in your settings.

(General -> Accessibility -> Interaction -> AssistiveTouch)

Recalibrating Your iPhone Device or iPad Tablet

If you’re a do-it-yourself kind of person, follow these simple steps below to resolve an unresponsive Home button issue.

  • Launch any iOS app that comes pre-installed on your device (i.e. weather).
  • Press and hold down the Power button on the top right of your device until the “slide to power off” message appears on the screen.
  • Releasing the power button, press and hold the Home button until the “slide to power off” message disappears from the screen.

Process complete! The Home button should be functioning normally now.

Oscillating between whether or not to fix this problem or locate a local Apple® technician? There’s a better option! Experimac Katy is here for those who prefer a little assistance and an expert’s touch. Bringing in your iPhone device or iPad tablet today can make all the difference in getting a quick repair at an affordable repair cost versus having to replace your device, entirely.

Adding RAM to Your Mac® Computer or Laptop: What You Need to Know

Do you know one of the most common reasons a computer might be running slower than expected? Bad RAM or not enough RAM.

RAM (Random Access Memory) is a hardware device that allows information to be stored and retrieved on a computer. Unlike a CD or hard drive, RAM is accessed randomly instead of sequentially allowing the computer to access data fast. Most computer users will notice that their computer is in need of additional RAM when their computer is booting up.

As you boot your computer up, data is sent to the memory to process instructions which can be passed along to software that you access after booting up. Each program that you open (including the browser used to access this web page) is loaded into memory while it is running. Often times, individuals will confuse the term memory with disk space. Disk storage space refers to the hardware in your computer that is capable of storing data either permanently or temporarily.

Most Apple® computers are shipped with 4 to 16 GB of RAM. The lower end of that number might be too low for your personal uses. For example, users that intend to run several programs at once such as video editing software, games, and other similar programs, would require more than just 4 GB of RAM.

If your computer has been running slow, booting programs at a snail’s pace, or taking a long time to open documents – you probably need additional RAM. The trained technicians at Experimac Katy can run a diagnostic test on your Mac computer to locate any failures that your machine may have encountered. By running this diagnostic, Experimac’s team can determine what the issue is and if it is RAM, make suggestions on what amount may meet your needs.

Unfortunately, once a computer reaches a certain age, the Apple store will no longer service it, making it impossible to upgrade the computer. Experimac Katy is proud to offer RAM upgrades to all Mac computer users.

Bring your slow moving Apple computer into Experimac Katy today! We look forward to bringing your Mac computer back to life with new RAM.

Migrating Your Data to a New Mac® Computer or Laptop: What You Need to Know

If you’re a Mac computer user and just bought a new MacBook Pro® laptop or another model, you may be wondering how to get all of your data from your old computer to the new one. It seems complicated, and the risk exists that you may lose files by overlooking instructions. Still, it is an essential task to copy all documents, apps, user accounts, and settings over to your new computer or laptop so that you ensure you’ll have full access to your work.

How to Migrate Your Data

Dealing with data migration on your own can be difficult, and this is why companies like Experimac of Katy have a team of experts on-hand to fulfill your data migration needs. Supplied with the newest hardware on the market, Experimac technicians provide same-day service, migrating data to your new computer so you don’t have to.

Read on if you are a do-it-yourself tech whiz, or a tech whiz in training. You can follow these steps for migrating data, if you’re ready to take the plunge on your own:

  1. Full device inspection – analyze the laptop or computer’s software, settings and power.
  2. Name your device – go into settings and name your computer, using something effective and personalized so you can recognize the device as your own.
  3. Install updates – be sure to check your app store and download any pending app updates, including third-party software updates, too!
  4. Connect devices – do this either by using the Time Machine® backup feature, a normal Ethernet cable or link the computers to the same Ethernet or Wi-Fi Network.
  5. Apple Migration Assistant® feature – use this feature to complete the transfer of your files from the old device to the current computer.
  6. Log in to your new account – check to verify your files have transferred successfully.

Although the Apple Migration Assistant feature was designed to walk Mac owners through migrating their data themselves, consumers who prefer assistance with this should contact Experimac Katy to assist with affordable data migration. A thorough, in-store assessment can be done before migrating your data so that we can devise a plan to have your new computer or laptop up and running with full access to your old files in no time.

iPad® Device Water Damage: What To Do If Your Tablet Gets Wet

One of the most common culprits of damage to your iPad device is something we all use on a daily basis: water. It may splash innocently on your tablet as it rests on a table in your kitchen or submerge it completely as it falls out of your bag into the pool while on your weekend getaway.

You may have heard that the common antidote to water damage is to place your device in a container of rice to supposedly dry it out. However, this technique is not effective, especially if the water has seeped deep into your device. What’s worse, waiting for the rice to magically dry out your iPad device can unfortunately lead to corrosion or even worse damage. The best response to tablet damaged by water is to get it to a repair shop like Experimac Katy as soon as possible. Doing so can mean the difference between repairing your iPad device, or having to get a new one.

At Experimac Katy, we specialize in repairing Apple® products so you can feel confident that we are experts at repairing iPad devices. By bringing in your iPad product immediately after it has been damaged by water, you will receive a quick and thorough examination of your device to assess how deep the damage is and prevent it from further damage. The device will be opened and carefully dried to assess whether or not corrosion has begun. If so, components may need to be cleaned or replaced.

Our Apple experts will fix your tablet in a respectable time frame, sometimes even within the same day or hour that you bring it in. We also offer a 90-day guarantee on all repairs so you can count on us even after you leave the store. Our guarantee works like this: if something breaks, we will repair or replace the defective part at no cost to you. Can you ask for more?

Water damage to your iPad device is a frustrating situation, but one that can be resolved if you act fast. So toss aside that bag of rice and contact our Apple experts at Experimac Katy if your tablet is in need of repair from water damage.

iPhone® Device Water Damage: What To Do If Your iPhone Device Gets Wet

Let’s be honest with ourselves – we love our iPhone devices! They keep us connected to our close friends, family and the world at large. And we pay a lot of money to keep connected. What happens when these beloved devices get wet? Well, in most cases, panic sets in fast.

If you have ever witnessed a friend being thrown into a pool with their phone in their hands or if you have ever dropped your phone in a puddle on a rainy day, you know all about that panic. Water can make an iPhone device useless fairly quickly. Important components can become damaged and in most cases, water damage voids any warranty that you may have. Before panic sets in, there are a few steps that you can take to prevent lasting water damage to your iPhone device.

Think About the Liquid

You might find yourself enjoying a relaxing weekend at a friend’s pool or on a great tropical vacation one day. Keeping this in mind, the water found within lakes and rivers or even the ocean contains minerals and small grains of dirt and sand. Once your phone dries, these particles can cause more damage to your iPhone device components. Bringing it in to Experimac Katy and letting our local experts dry and clean your phone will ensure that all these foreign particles are not a problem in the long run.

Rice Is Not King

Although many have tried it, do not bother putting your iPhone device in a bag of rice. Dry, uncooked conventional rice will do nothing to help your phone dry out. If it turns back on after being put in the rice, it had nothing to do with the rice. You pretty much wasted the cups of rice your put your phone into as well as some very valuable time.

Act Quickly! Power Down, Dry It Off, Leave It Alone

As the panic sets in, it is critical to remove your iPhone device from the liquid right away and power it down immediately. Water and other liquids can short-circuit electronics so you don’t want it soaking in the water. Immediately turning off your iPhone device will minimize the chances of internal components being short circuited. If applicable, remove and dry the SIM card as well. Resist the urge to power your iPhone device back on! Instead, dry it off with a clean cloth focusing on the headphone jack and charge port.

Grab your iPhone device and head to Experimac Katy; we will immediately get the ball rolling with our unique process. The sooner you bring the phone in to our location, the greater the chance that we can save your phone. This is critical because the more time passes, the more likely it is that components inside your phone may begin to corrode as a result of their exposure to water. We will assess the extent of the iPhone device’s water damage and see if there is any way that we can save your phone. Our first step is to carefully dry any excess liquid and then we gently scrub and remove any corrosion found on and inside your iPhone device. We will then remove the logic board and soak the phone in 91% or higher isopropyl alcohol for at-least 15 minutes to clean and dry it out thoroughly. This is why bringing in your iPhone device right away can make a world of difference.

Find Comfort In The Fact That All Is Not Lost

If we are not able to save the device, we have a large inventory of pre-owned iPhone devices at reasonable prices that you can purchase to replace your damaged iPhone device. Remember that if you’ve been backing your phone up on the iCloud® service or on your Mac® computer at home, you should have nothing to worry about because all of your beloved contacts, photos, etc. should be there and can be moved into your new phone easily.

Get Familiar With Your Warranty

Take a moment now, while your phone is working well, to review the terms of your warranty so you’ll know what you’re entitled to if you’re ever in this situation. Water damage to your iPhone device voids your manufacturer’s warranty including any additional AppleCare® warranty coverage you may have purchased. Some third party insurance companies will cover submersion, spills, and accidental drops. If you are covered, consider filing a claim with your insurance company. Again, taking action quickly and bringing your phone in to Experimac Katy right away can be the critical factor! So remember, when you or someone you know has the awful experience of watching their much loved iPhone go for a swim, Experimac’s local experts are here to save the day!

Where to Go to Repair Vintage Apple® Computers: Experience the Experimac Difference

Where to Get Your Vintage Apple Computer Repaired in North Katy

When you think of vintage, you might think of something that has been around for twenty or thirty years. But in the world of technology, vintage has a very different meaning. An Apple computer is considered vintage or obsolete if it is just 5 years old. After this amount of time, Apple Inc. stops production of the product and all its components, and no longer provides any repair services for it. So what is a “vintage” Mac® computer owner to do when that machine needs a repair or upgrade? Are you expected to give up on it and just buy a new one? Most people can’t afford to do that.

This is when you turn to the trusted computer repair experts at Experimac Katy. At Experimac, we continue to provide repairs and upgrades on Mac computers that Apple Inc. no longer services. We know that even if your computer has been deemed obsolete, it still has a lot of life left in it, and we will work with you to get it functioning like new. When you bring your vintage computer into our store, our Experimac experts will run a thorough diagnostic check of your machine to determine what repairs it needs, or discuss options for upgrades with you. We will work within a reasonable time frame to have your computer up and running like new, and in some cases it may even be ready that same day or hour.

At Experimac, we are also proud to offer a 90-day warranty on all product repairs. That means that if you bring your computer home and something doesn’t work, we will repair or replace the damaged part at no cost to you.

If you have a vintage Mac computer, don’t give up on it just because Apple Inc. no longer services it. Bring it in to your local Experimac Katy today, your trusted source for vintage Apple computer repairs and upgrades.

Computer Repair Near Me: North Katy, Your Local Apple® Experts

Computer Repair Near North Katy

If you’ve ever had your iMac freeze or if you’ve run out of storage space, you’ve experienced the frustration of where to go to repair your Apple computer. Maybe an Apple store is not nearby, or you can’t make a Genius Bar® appointment with them for two more days. Maybe you’re wary of second party retailers. That’s where Experimac Katy can help you.

Why Experimac?

We realize that if your desktop or laptop computer breaks or is not working properly, you need service immediately; you don’t have time to schedule an online appointment and wait for days. That’s why we offer same day repair services and can even do some repairs while you wait. In almost all cases, we can have your machine fixed and ready for you by the next day, unless we are waiting for a part to be delivered, in which case we’ll have it repaired within 24 hours of having the part rushed to us.

Repair Services

Experimac of Katy offers repairs and upgrades for every computer, from your brand new iMac® computer to your vintage Mac® computer or Windows computer. Maybe your computer is running slow or has issues with internet connectivity, or maybe you aren’t sure why it is freezing. Bring your machine into Experimac of Katy and we will conduct a thorough assessment to find out what is causing the issue. Our experts will offer suggestions and work with you to find the right solution for your machine. Whether it’s a larger hard drive, solid state storage, additional RAM, a new screen, or a new logic board, we stock only the highest quality products, so you can rest assured that we will get your machine running like new in no time.

The Experimac Guarantee

At Experimac of Katy, we don’t just want to repair your computer, we want to make sure you are satisfied with our services as well. That’s why we offer a 90-day warranty; if something breaks, we will repair or replace the defective part at no cost to you.

If you are in need of a computer repair, consider stopping by Experimac Katy today. You can count on our expert repair technicians to provide fast and quality repairs for your Apple or Windows machine!

Smartphone Repair Near Me: Get Your iPhone® Device Fixed with Experimac

Smartphone Repair Near North Katy

If you have an iPhone device, you might have had something go wrong with it at some point. Maybe the battery drained quickly, the screen cracked, or something inexplicable went wrong with the hardware. When these things happen, iPhone device owners may have a hard time deciding whether to get the device repaired, or to try to resolve the problem themselves.

The best approach to take when your iPhone device gets damaged is to turn to a qualified, professional repair shop like Experimac of Katy. Doing so will ensure that the problem will be properly diagnosed and the damage will be pinpointed and repaired in a cost-effective manner. Unfortunately, while it may be tempting to look up fixes online and attempt to fix the device yourself, you may end up causing even more damage costing you more money in the long run.

When you bring your damaged iPhone device in, our Experimac of Katy expert technicians will run a full diagnostic scan of the device to make sure they locate the exact problem. They will then begin repairing your device in a timely manner, often having the device ready for you the same day or even the same hour. We know how important your iPhone device is to your daily life, and we don’t want you to be without it any longer than is necessary. That’s why we pride ourselves on offering while you wait and same day repair services.

Once your device is properly repaired, our technicians will answer any questions you may have about preventing future damage or caring for your device. At Experimac of Katy, we take pride in having the best customer service in the business, and will be happy to address any concerns you have before you leave our store. We also offer a 90-day warranty on all our repairs, so if something gets damaged, we will repair or replace the defective part at no cost to you.

If your iPhone device has a damaged battery, charging port, or anything else is not functioning properly, bring it in to Experimac Katy today. We will have it repaired and in working condition quickly and will help to prolong the longevity of your device.

Pre-Owned Mac® Products: Choosing Pre-Owned Apple® Products, What You Need To Know

Ask any long-term user of Mac products what they love most about their computer and more than likely they will say – reliability. Mac products are not sold in the volume of other computers; they’re more expensive and are sometimes intimidating to PC users. Additionally, gaining access to test out the usability of Mac products can be very limited in some areas specifically here in Katy. Buyers who are on a tight budget often find even the most affordable Mac computers unobtainable which can lead them to consider purchasing a pre-owned model. Of course purchasing anything pre-owned comes with risks.

Here are some tips for purchasing a pre-owned Mac product:

What is a pre-owned Mac product?

Pre-owned Mac products can include gently used Mac computers, Macbook® laptops, and iPad® tablets that were traded in for an upgrade or bought out-right for rebuild. Pre-owned Mac products are inspected, repaired, and tested prior to being sold at a lower cost. At Experimac in Katy, we are proud to offer our customers a 90-day repair or replace guarantee on every product you purchase.

Why purchase pre-owned Mac product?

Mac products are known for their sleek design, reliability, and cutting edge technology – not to mention their easy usability. Unfortunately, brand new Mac computers can cost a hefty penny. Pre-owned machines also offer the high reliability and ease of use like brand new Mac computers but at a much lower price point. Buyers can feel confident that their investment is in a high quality machine that functions just as it would if it came from the Apple store.

How much savings can you expect?

Pricing for each pre-owned product is unique and based on the age and computing capability of that product. While there are no exact savings that we can guarantee for each of our pre-owned Mac products, our pre-owned prices tend to run 40% to 60% of a comparable new product.

What about warranties?

Experimac of Katy is proud to offer a 90-day repair or replace on every pre-owned Mac product that we sell. We also offer our customers a full 7 days to familiarize themselves with their new product ensuring that they can feel confident that they have purchased a product that meets or exceeds their expectations. Owning a high quality machine doesn’t have to break the bank. Experimac Katy has a large inventory of pre-owned Mac products such as iMac® computers, MacBook Pro® laptops, and more that can fit your needs and budget. If you or your family is in need of a computer, consider stopping by your local Experimac store to try out a pre-owned Mac product. Our trained staff can answer any questions you might have about taking the plunge.