What To Do If Your iPhone® Device’s Camera Stops Working: Experimac Chicago iPhone Device Repair Service

If you own an Apple® iPhone device, chances are you’ve snapped a photo that didn’t come out so well. Offset skin tones, poor white balance and low contrast are all culprits of photo corruption on even the newest iPhone models. With exciting rumors buzzing about the iPhone 7® device, said to come fully equipped with dual cameras and a larger battery, it may be time to learn some tips and tricks on how to maintain and repair broken iPhone device’s camera.

Quick Fixes For iPhone 6® Device Camera Failures

The iPhone 6 device and iPhone 6 Plus® device models have one of the best cameras on the market. However, when camera malfunctions occur like no flash or trouble focusing, it is important to act fast and make sure your device is repaired in a timely manner. If your iPhone device’s camera stops working, you have the option to try and fix it yourself, or to seek out a local iPhone device repair shop like Experimac Chicago. If you are comfortable with do-it-yourself guides, try some of the following fixes for these common camera problems:

  • Skewed skin tones Fix: use the auto enhance tool, or control the exposure compensation, using a third party camera app
  • Purple pictures Fix: recompose the shot with neutral tones, or download a camera app that can create a custom white balance setting
  • Low contrast Fix: use the auto enhance tool, or control the contrast levels, using the advanced edit settings

These software-related issues and more can also occur on other phone models, so it’s beneficial for all iPhone device owners to educate themselves.

Experimac Chicago iPhone Device Camera Repairs

If these quick fixes do not solve the issues with your iPhone device’s camera and its images, then you may need to come in so we can thoroughly examine your device and make a recommendation for you. If your iPhone device’s camera stops working altogether, come in to one of our locations. Experimac Chicago offers affordable phone repairs, upgrades and replacements. With same day service, we can often fix your device while you wait. Experimac has a 90-day warranty on all repairs and stocks only the highest quality parts. Being proactive can make all the difference in getting a quick repair versus having to replace your iPhone device.

Migrating Your Data to a New Mac® Computer or Laptop: What You Need to Know

If you’re a Mac computer user and just bought a new MacBook Pro® laptop or another model, you may be wondering how to get all of your data from your old computer to the new one. It seems complicated, and the risk exists that you may lose files by overlooking instructions. Still, it is an essential task to copy all documents, apps, user accounts, and settings over to your new computer or laptop so that you ensure you’ll have full access to your work.

How to Migrate Your Data

Dealing with data migration on your own can be difficult, and this is why companies like Experimac Chicago have a team of experts on-hand to fulfill your data migration needs. Supplied with the newest hardware on the market, Experimac technicians provide same-day service, migrating data to your new computer so you don’t have to.

Read on if you are a do-it-yourself tech whiz, or a tech whiz in training. You can follow these steps for migrating data, if you’re ready to take the plunge on your own:

  1. Full device inspection – analyze the laptop or computer’s software, settings and power.
  2. Name your device – go into settings and name your computer, using something effective and personalized so you can recognize the device as your own.
  3. Install updates – be sure to check your app store and download any pending app updates, including third-party software updates, too!
  4. Connect devices – do this either by using the Time Machine® backup feature, a normal Ethernet cable or link the computers to the same Ethernet or Wi-Fi Network.
  5. Apple Migration Assistant® feature – use this feature to complete the transfer of your files from the old device to the current computer.
  6. Log in to your new account – check to verify your files have transferred successfully.

Although the Apple Migration Assistant feature was designed to walk Mac owners through migrating their data themselves, consumers who prefer assistance with this should contact Experimac Chicago to assist with affordable data migration. A thorough, in-store assessment can be done before migrating your data so that we can devise a plan to have your new computer or laptop up and running with full access to your old files in no time.

iPhone® Device Speaker Repair: Where to Go if Your iPhone Device Speaker Stops Working

All iPhone devices, iPad® tablets, and iPod® devices come with a built-in sound system that allows you to play music, take phone calls, or hear alerts. At some point, most portable device users will experience a sound issue such as low volume or muffled sound coming from the onboard speaker. While in most cases, this issue can be solved with some simple troubleshooting others may require repairs.

The iPhone speaker (not to be confused with the receiver which is located near your ear) is used a lot. And once it is not functioning, you really start to notice how often you depend on it. If your iPhone device, iPad tablet, or iPod device is currently suffering from a speaker issue, there are a few steps you can take to troubleshoot the problem.

Make Sure Your Device is Not Set to Silent

On the side of your device is a Ring/Silent toggle. If you see orange on the toggle, your phone is set to silent. Once you toggle it to sound, check your speaker volume again.

It is easy to accidentally turn your device’s volume down without realizing it. Make sure the volume on your device is turned all the way up by clicking the volume up button.

Clean Your Device

Clean the headset pin with a clean cloth. Sometimes, dust particles can get lodged in the headphone pin of your device. The cloth should be clean and soft or else you could cause more damage. Make sure it’s not wet so you don’t risk getting water in the phone.

Turn Off Bluetooth

It might seem crazy but sometimes sound can be coming from a second device that your device is paired with. An external speaker, Apple TV® device or computer could have synced with your device at any time without you even realizing it so turn the Bluetooth off and then attempt to use sound.

If you’re still experiencing issues with your device’s speaker, contact Experimac Chicago. Our repair experts will determine if your device has suffered from hardware damage which can be complicated to repair. Our trained staff can provide an estimate to repair the damage.

Where to Go to Repair Vintage Apple® Computers: Experience the Experimac Difference

Where to Get Your Vintage Apple Computer Repaired in West Loop

When you think of vintage, you might think of something that has been around for twenty or thirty years. But in the world of technology, vintage has a very different meaning. Apple consideres it’s computers  vintage or obsolete when just 5 years old. After this amount of time, Apple Inc. stops production of the product and all its components, and no longer provides any repair services for it. So what is a “vintage” Mac® computer owner to do when that machine needs a repair or upgrade? Are you expected to give up on it and just buy a new one? Most people can’t afford to do that.

This is when you turn to the trusted computer repair experts at Experimac Chicago. At Experimac, we continue to provide repairs and upgrades on Mac computers that Apple Inc. no longer services. We know that even if your computer has been deemed obsolete, it still has a lot of life left in it, and we will work with you to get it functioning like new. When you bring your vintage computer into our store, our Experimac experts will run a thorough diagnostic check of your machine to determine what repairs it needs, or discuss options for upgrades with you. We will work within a reasonable time frame to have your computer up and running like new, and in some cases it may even be ready that same day or hour.

At Experimac, we are also proud to offer a 90-day warranty on all product repairs. That means that if you bring your computer home and something doesn’t work, we will repair or replace the damaged part at no cost to you.

If you have a vintage Mac computer, don’t give up on it just because Apple Inc. no longer services it. Bring it in to your local Experimac Chicago today, your trusted source for vintage Apple computer repairs and upgrades.

Updating the iOS® Software on Your Device: Experimac West Loop, Your Local Apple Experts  

One great feature of iOS devices is that their software is constantly being updated. But this feature can also be troublesome for iOS device owners. There are times when the iOS update is difficult to install or when it is incompatible with the music and video files on the device. Other times, data may be accidentally erased from the device when an owner tries to update the software. So what is an iOS device owner to do to avoid these issues?

First, you should take some vital steps before attempting to update the software on your iOS device. Here is some information to remember before updating:

  1. Make sure your device is compatible with the newest update. Currently, iPhone 4S® devices, third generation iPad® tablets, and fifth generation iPod Touch® devices and all newer models of these devices are compatible with the latest iOS update.
  2. Create space for the installation. An update takes up a lot of space on your device, so you may need to delete some data or unused apps to make room for it.
  3. Back up your data first by syncing your device to the iTunes® software, iCloud® service, or both. That way, even if something goes wrong during the update, your data will not be lost.
  4. Update iOS apps beforehand. By making sure there are no app updates pending will eliminate potential problematic compatibility issues with the newest version of iOS software.

Taking these steps can help ensure updating your iOS device will run smoothly. However, many people may still not feel comfortable updating the iOS software on their own because of the risk of losing their data and media. This is why it can be best to take your device into an expert repair shop like Experimac West Loop to complete the software update. Our experts will take a thorough look at your device and make sure everything is compatible with the latest update before moving forward. They will walk you through the process so you feel comfortable with the changes being made on your device and will ensure that your software is updated.

So if you have questions about an iOS update, head in to Experimac West Loop today. Our experts will get you started on the right path to updating your device properly and will make sure you keep all your media and data in the process.

Tablet Repair Near Me: Where to Get Your iPad® Tablet Screen Fixed

Where to get you iPad tablet screen fixed in West Loop

Have you become fully dependent on your iPad device? Does your child use it for school? Has it become one of those things you can’t leave the house without?

If so, cracking the screen of your iPad tablet can seem like a full-blown disaster, especially if you don’t know where to turn to get it fixed. Add in the possible repair time if you have to send it away to be repaired and you may have a real issue as your iPad tablet might be your most important device for all things school or work related. A cracked or broken screen on your tablet could leave your device more susceptible to other issues and what may have been a simple screen swap may turn into a bigger task so do not delay the repair process.

If you’re in Chicagoland, Experimac West Loop is here to get your iPad tablet fixed and running in no time. At Experimac, we specialize in Apple® products but also handle a wide variety of other brands, so you can feel confident that we are experts in repairing any damage to your iPad screen, whether it’s a small crack or a full screen break. Because we know how crucial your device is to you, so we work hard to get your tablet fixed and returned to you as soon as possible. Often, we can repair and return your device to you that same day or within hours of you coming into the store.

When you bring your damaged iPad tablet into Experimac West Loop, we will conduct a thorough examination of the device to make sure the screen is repaired properly. We will always begin by examining your iPad device thoroughly to make sure we understand the problem or problems completely; you wouldn’t want us rushing into a repair job without being sure we can fix it. Our trained technicians will work carefully to ensure your repair is done properly.

We are committed to providing the best customer service in the industry and will happily answer any questions or concerns you have throughout the repair process. We also offer a 90-day guarantee on all repairs so you can count on us even after you leave the store. Our guarantee works like this: if something breaks, we will repair or replace the defective part at no cost to you.

Experimac West Loop is your neighborhood expert for every generation of iPad tablet repair. If your tablet has broken glass or a cracked screen, call us today to see how our Apple experts can start working for you.

Adding RAM to Your Mac® Computer or Laptop: What You Need to Know

Do you know one of the most common reasons a computer might be running slower than expected? Bad RAM or not enough RAM.

RAM (Random Access Memory) is a hardware device that allows information to be stored and retrieved on a computer. Unlike a CD or hard drive, RAM is accessed randomly instead of sequentially allowing the computer to access data fast. Most computer users will notice that their computer is in need of additional RAM when their computer is booting up.

As you boot your computer up, data is sent to the memory to process instructions which can be passed along to software that you access after booting up. Each program that you open (including the browser used to access this web page) is loaded into memory while it is running. Often times, individuals will confuse the term memory with disk space. Disk storage space refers to the hardware in your computer that is capable of storing data either permanently or temporarily.

Most Apple® computers are shipped with 4 to 16 GB of RAM. The lower end of that number might be too low for your personal uses. For example, users that intend to run several programs at once such as video editing software, games, and other similar programs, would require more than just 4 GB of RAM.

If your computer has been running slow, booting programs at a snail’s pace, or taking a long time to open documents – you probably need additional RAM. The trained technicians at Experimac West Loop can run a diagnostic test on your Mac computer to locate any failures that your machine may have encountered. By running this diagnostic, Experimac’s team can determine what the issue is and if it is RAM, make suggestions on what amount may meet your needs.

Unfortunately, once a computer reaches a certain age, the Apple store will no longer service it, making it impossible to upgrade the computer. Experimac West Loop is proud to offer RAM upgrades to all Mac computer users.

Bring your slow moving Apple computer into Experimac West Loop today! We look forward to bringing your Mac computer back to life with new RAM.

Out of Warranty Repair: Apple Inc. vs. Experimac Repair Costs

Out of Warranty Repair

Imagine waking up on a Monday morning to find that your MacBook® laptop won’t turn on. All of your work and personal files are saved on your broken computer, and the warranty has just run out. Panic sets in as you begin the decision process of whether to replace or repair your broken laptop. Can you safely say that you know the cost comparison, and do you really know all of your available options?

Replace vs. Repair

Laptop repair rates have gone from 36% in 2010 down to 24% meaning fewer people are repairing, they decide to spend lots of money on replacement. Still, each time a device breaks, the costly and emotional decision of repair versus replace must be made. The answer to why people don’t repair lies mostly in the repair rates. If you’re spending half the cost of a new Mac® computer or iOS® device on your repair, you might as well replace your product with a pre-owned model. Experimac of Chicago offers affordable pre-owned Apple® products if you decide replacement is your route. On the other hand, if you lean more towards seeking repairs, it is critical to do a price comparison between Apple Inc. repair costs and repair costs at Experimac of Chicago. In a 2013 online annual questionnaire, including 29,281 subscribers, Consumer Reports Magazine informs, “People who used independent repair shops were more satisfied with the repairs than those who used factory service.” Experimac will have your repair completed within hours of bringing in your device or by the next day. All things considered, we urge you to bring your broken Mac computer and iOS device, especially for those repairs that are out of warranty, to Experimac West Loop.

Apple Inc. vs. Experimac Repair Costs

If you have ever been on Apple Inc.’s repair pricing page, you have seen the outrageous repair costs. Apple Inc.’s out of warranty costs are even higher. If you scroll to the bottom of their pricing page, you will see a disclaimer stating, “Your replacement iPod® device might be new, used, or refurbished. If your original iPod device was damaged as a result of an accident or abuse, service might not be available“. If your Mac computer or iOS device just broke, the last thing you need is to break the bank or be turned away. And don’t forget how quickly we can get the repairs done in comparison to shipping your device away for days at a time. Experimac West Loop offers affordable repair rates, even for out of warranty repairs. We are a growing store selling pre-owned Apple products and we are committed to providing exceptional customer service and a 90-day warranty on all repairs.

Where To Buy Pre-Owned Apple® Products: Experience the Experimac Difference

Where to buy Pre-owned Apple products in West Loop

Apple products are known for their usability, sleek design, and of course, their hefty price tags. This is why buying a pre-owned Apple product can be a great option. However, finding a trustworthy source of previously owned Apple products can be a difficult task, as not all resellers are the same or offer warranties on pre-owned products.

At Experimac West Loop, we are experts in the field of Apple repairs and offer a 90-day warranty on all our pre-owned products. Every pre-owned Mac® computer, iPhone® device, or iPad® tablet that comes to Experimac goes through a rigorous refurbishing process. Our products are thoroughly analyzed, cleaned, and inspected, and only products that meet our high standards will be made available to consumers. When you buy from Experimac, you can feel confident you are receiving only the highest quality pre-owned product that functions like new.

We also know that buying pre-owned products of any kind can be risky so at Experimac West Loop we proudly offer a 90-day warranty on all pre-owned Apple products. This means that if something breaks or is not working properly on the device you purchased, we will repair or replace the defective part at no cost to you. Other resellers often do not offer any guarantees on pre-owned products. However, at Experimac we want you to rest assured that you and your device are in good hands even after you leave our store.

Buying a pre-owned Apple product can be a difficult process. With Experimac West Loop’s inventory of high quality pre-owned products and our 90-day warranty, it doesn’t have to be. If you are in the market for a pre-owned Apple device, try stopping in at Experimac today and experience the Experimac difference.

Pre-Owned Apple® Store: Pre-Owned Apple Products That You Can Trust

There’s nothing quite like the feeling you get right after you purchase a brand new phone. Possibilities seem endless as you hold in your hands a mobile device, which 92% of American adults possess and cherish. But what if you received this phone as a gift, and instead of being brand new, it was really a pre-owned product? How can you be sure that your new, beloved phone is as good as new? Does “mint condition” mean the same quality as fresh out of the box?

Here at Experimac of West Loop, a growing retailer of pre-owned Apple products, we promise our customers the answers and attention they deserve in order to make the most educated buying decisions to satisfy their electronic needs. Tight budgets can afford our pricing, trust our warranty and benefit from the savings.

Reconditioning Process of Pre-Owned Apple Products

We’ve all heard that knowledge is power, and the same goes for understanding reconditioned products and their value. Not everyone has extra cash to invest in a new computer, but the option is available to look into buying a reconditioned device at a lower price. Fear of the unknown is dissolved when we take the time to learn about our investments. Experimac of West Loop makes it simple for any buyer to be a smart buyer.

All pre-owned apple products undergo a rigorous reconditioning process before they are marked for sale at Experimac of West Loop. Each and every product you find in our stores, whether it be a Mac® computer, iPhone® device, iPod® device, Apple TV® device, accessories or iPad® tablet, works just like new and meets our high standards. If you are one of 73% of the population who own a desktop or laptop, would you be interested in browsing our large, ever-expanding stock of pre-owned Apple® products, knowing each one is carefully cleaned, thoroughly inspected, and handled with the utmost care before you see it on our shelves?

Actions Gain Trust

Spend less and reduce the stress of your decision by reading the warranty. It never hurts to cover the “what if” scenarios before making a purchase. At Experimac, we pave the path to a risk-free purchase with our 90-day guarantee. If something breaks, we promise to repair or replace the defective part at zero cost to you! Experimac West Loop is hands down the place to go to save money on pre-owned Apple products.

Stop by Experimac West Loop and see what we have to offer!