iPhone® Device Water Damage: What To Do If Your iPhone Device Gets Wet

Let’s be honest with ourselves – we love our iPhone devices! They keep us connected to our close friends, family and the world at large. And we pay a lot of money to keep connected. What happens when these beloved devices get wet? Well, in most cases, panic sets in fast.

If you have ever witnessed a friend being thrown into a pool with their phone in their hands or if you have ever dropped your phone in a puddle on a rainy day, you know all about that panic. Water can make an iPhone device useless fairly quickly. Important components can become damaged and in most cases, water damage voids any warranty that you may have. Before panic sets in, there are a few steps that you can take to prevent lasting water damage to your iPhone device.

Think About the Liquid

You might find yourself enjoying a relaxing weekend at a friend’s pool or on a great tropical vacation one day. Keeping this in mind, the water found within lakes and rivers or even the ocean contains minerals and small grains of dirt and sand. Once your phone dries, these particles can cause more damage to your iPhone device components. Bringing it in to Experimac Fenton and letting our local experts dry and clean your phone will ensure that all these foreign particles are not a problem in the long run.

Rice Is Not King

Although many have tried it, do not bother putting your iPhone device in a bag of rice. Dry, uncooked conventional rice will do nothing to help your phone dry out. If it turns back on after being put in the rice, it had nothing to do with the rice. You pretty much wasted the cups of rice your put your phone into as well as some very valuable time.

Act Quickly! Power Down, Dry It Off, Leave It Alone

As the panic sets in, it is critical to remove your iPhone device from the liquid right away and power it down immediately. Water and other liquids can short-circuit electronics so you don’t want it soaking in the water. Immediately turning off your iPhone device will minimize the chances of internal components being short circuited. If applicable, remove and dry the SIM card as well. Resist the urge to power your iPhone device back on! Instead, dry it off with a clean cloth focusing on the headphone jack and charge port.

Grab your iPhone device and head to Experimac Fenton; we will immediately get the ball rolling with our unique process. The sooner you bring the phone in to our location, the greater the chance that we can save your phone. This is critical because the more time passes, the more likely it is that components inside your phone may begin to corrode as a result of their exposure to water. We will assess the extent of the iPhone device’s water damage and see if there is any way that we can save your phone. Our first step is to carefully dry any excess liquid and then we gently scrub and remove any corrosion found on and inside your iPhone device. We will then remove the logic board and soak the phone in 91% or higher isopropyl alcohol for at-least 15 minutes to clean and dry it out thoroughly. This is why bringing in your iPhone device right away can make a world of difference.

Find Comfort In The Fact That All Is Not Lost

If we are not able to save the device, we have a large inventory of pre-owned iPhone devices at reasonable prices that you can purchase to replace your damaged iPhone device. Remember that if you’ve been backing your phone up on the iCloud® service or on your Mac® computer at home, you should have nothing to worry about because all of your beloved contacts, photos, etc. should be there and can be moved into your new phone easily.

Get Familiar With Your Warranty

Take a moment now, while your phone is working well, to review the terms of your warranty so you’ll know what you’re entitled to if you’re ever in this situation. Water damage to your iPhone device voids your manufacturer’s warranty including any additional AppleCare® warranty coverage you may have purchased. Some third party insurance companies will cover submersion, spills, and accidental drops. If you are covered, consider filing a claim with your insurance company. Again, taking action quickly and bringing your phone in to Experimac Fenton right away can be the critical factor! So remember, when you or someone you know has the awful experience of watching their much loved iPhone go for a swim, Experimac’s local experts are here to save the day!

Tablet Screen Replacement Service: What to Do if Your iPad® Screen Gets Cracked

iPad tablets are pricey and we often depend on them for a lot of things – managing our schedules, keeping up with the news, editing photos to share with family, and more. A cracked iPad screen can turn a useful and much-needed tool into an expensive paper weight pretty fast.

iPad screens are made of glass and are often fragile, so even the simplest drop or bump can shatter the screen. Before you get upset and begin to panic, you have many options when it comes to repairing your broken iPad screen.

How Bad Is the Damage? Can You Live With It?

Not every crack will make your iPad device useless. Some cracks can be dealt with, depending on their location and size. But it should be noted that a small crack will spread over time so as soon as you can repair it, you should bring it to Experimac Fenton for a quote.

Another important thing to look for is LCD damage. Take note of pixilation, distortion, contrasting colors, etc. If you are not sure, an Experimac technician, specially trained in Apple® products, will guide you through an examination of your tablet’s damage.

Back it Up

Before you come into Experimac to have your iPad device repaired, back up all the data to your computer or iCloud® service. This will ensure that your pictures, messages, and app purchases are accessible should you need them.

Should You Get a New iPad device?

Sometimes, the cost of a repair to you might be more than the value of your old iPad device. Fortunately, Experimac Fenton sells pre-owned iPad products at a reasonable price. Experimac will even purchase damaged iPads devices from our customers. The money you gain from your old iPad can be used to purchase a pre-owned one right here at Experimac Fenton.

Bring your iPad product into Experimac Fenton today! Our trained technicians will assess the damage and provide an honest quote for repair.

Smartphone Repair Near Me: Get Your iPhone® Device Fixed with Experimac

Smartphone Repair Near Fenton

If you have an iPhone device, you might have had something go wrong with it at some point. Maybe the battery drained quickly, the screen cracked, or something inexplicable went wrong with the hardware. When these things happen, iPhone device owners may have a hard time deciding whether to get the device repaired, or to try to resolve the problem themselves.

The best approach to take when your iPhone device gets damaged is to turn to a qualified, professional repair shop like Experimac of Fenton. Doing so will ensure that the problem will be properly diagnosed and the damage will be pinpointed and repaired in a cost-effective manner. Unfortunately, while it may be tempting to look up fixes online and attempt to fix the device yourself, you may end up causing even more damage costing you more money in the long run.

When you bring your damaged iPhone device in, our Experimac of Fenton expert technicians will run a full diagnostic scan of the device to make sure they locate the exact problem. They will then begin repairing your device in a timely manner, often having the device ready for you the same day or even the same hour. We know how important your iPhone device is to your daily life, and we don’t want you to be without it any longer than is necessary. That’s why we pride ourselves on offering while you wait and same day repair services.

Once your device is properly repaired, our technicians will answer any questions you may have about preventing future damage or caring for your device. At Experimac of Fenton, we take pride in having the best customer service in the business, and will be happy to address any concerns you have before you leave our store. We also offer a 90-day warranty on all our repairs, so if something gets damaged, we will repair or replace the defective part at no cost to you.

If your iPhone device has a damaged battery, charging port, or anything else is not functioning properly, bring it in to Experimac Fenton today. We will have it repaired and in working condition quickly and will help to prolong the longevity of your device.

Computer Stores Near Me: Where to Get Your Computer Repaired In Fenton

When it comes to our personal technology, there may be nothing more frustrating than a broken or slow computer. Between school and work, every member of your household probably depends on a personal computer at some point during their day. We pay our bills, manage our schedules, contact our family members, and do research from our computers; they have become lifelines to the world around us. A slow machine can turn a simple task into a time-consuming chore. A computer that is constantly freezing can bring some to tears. Have you ever lost all of the data, pictures, etc. on your hard drive? We can help with all of these issues!

At Experimac of Fenton we specialize in Apple® computer repairs and upgrades. Although in most cases, products are not considered vintage until they are more than 20 years old which is not the case with Mac® computers. In the world of Mac computers, products more than 5 years old are considered vintage and considered obsolete by those at the Apple Inc. store. Experimac Fenton will even work on your vintage Mac computer. If your Apple computer is running slow or is low on storage, we know what to do to get it working to your standards. If your iMac® computer has recently stopped functioning due to a faulty logic board or even just a broken fan, our team of professional technicians can bring your machine back to life quickly whether it’s vintage or not.

We understand that upgrades and repairs are necessary from time to time but rest assured, we use high quality hardware to ensure a long life into the future for your treasured Mac computer. Having a large inventory of parts is a priority for Experimac so that your repairs can happen as quickly as possible. There is no better computer repair service in Fenton than Experimac because our trustworthy technicians are extensively trained on iMac computer hardware and software. Our team knows how to get inside your iMac computer without damaging the shell and even though Apple Inc. has designed some newer products in a way that make it difficult to get in there, we know how to do it. The goal is always to bring you the best possible service.

Whether you use your computer to design websites, play video games, write award-winning novels, or edit photos of your adventures here in Fenton, we know how important your Mac computer is to you. Experimac offers a 90-day warranty on all repairs so you can rest assured not matter how big or small your repair or upgrade is.

You can trust Experimac Fenton with all of your computer repairs and upgrades. Bring your Mac computer in today for a free estimate. We look forward to working with you!

Migrating Your Data to a New Mac® Computer or Laptop: What You Need to Know

If you’re a Mac computer user and just bought a new MacBook Pro® laptop or another model, you may be wondering how to get all of your data from your old computer to the new one. It seems complicated, and the risk exists that you may lose files by overlooking instructions. Still, it is an essential task to copy all documents, apps, user accounts, and settings over to your new computer or laptop so that you ensure you’ll have full access to your work.

How to Migrate Your Data

Dealing with data migration on your own can be difficult, and this is why companies like Experimac of Fenton have a team of experts on-hand to fulfill your data migration needs. Supplied with the newest hardware on the market, Experimac technicians provide same-day service, migrating data to your new computer so you don’t have to.

Read on if you are a do-it-yourself tech whiz, or a tech whiz in training. You can follow these steps for migrating data, if you’re ready to take the plunge on your own:

  1. Full device inspection – analyze the laptop or computer’s software, settings and power.
  2. Name your device – go into settings and name your computer, using something effective and personalized so you can recognize the device as your own.
  3. Install updates – be sure to check your app store and download any pending app updates, including third-party software updates, too!
  4. Connect devices – do this either by using the Time Machine® backup feature, a normal Ethernet cable or link the computers to the same Ethernet or Wi-Fi Network.
  5. Apple Migration Assistant® feature – use this feature to complete the transfer of your files from the old device to the current computer.
  6. Log in to your new account – check to verify your files have transferred successfully.

Although the Apple Migration Assistant feature was designed to walk Mac owners through migrating their data themselves, consumers who prefer assistance with this should contact Experimac Fenton to assist with affordable data migration. A thorough, in-store assessment can be done before migrating your data so that we can devise a plan to have your new computer or laptop up and running with full access to your old files in no time.

Laptop Repair Near Me: Fenton Your Local Apple® Experts

Laptop Repair Near Fenton

Many computer owners fear that their home computer will break and they won’t know how to repair it. Laptop computers are even trickier to repair than their desktop counterparts. The hardware needed is small, in some cases special tools are needed, and it is not always clear what is broken before you open the machine up.

Macbook Pro® laptops are expensive machines that offer a lot of great options for individuals with a wide range of needs. For example, web and product designers use Apple products because of their simple design and advanced software. Business owners use Apple products because of how easy it is to sync all of their devices and have easy access to thousands of apps to track time, pay employees, communicate with clients and more all through their App Store® service.

But what happens when your expensive Macbook Pro laptop breaks? Trying to repair it at home can be a risky venture. Macbook Pro laptops are known for their thin bodies, making them easy to transport and carry around. But packing all of that technology into a small body is tricky so any accidental slip of a tool and you can cause even more damage to your machine.

There are a lot of common issues that can arise with your laptop. Here are some:

  • Stops charging even when plugged in
  • Cracked notebook case
  • Fan not running
  • Keyboard not responding
  • Damaged LCD screen

At Experimac of Fenton, we know how to repair these products precisely and without disturbing the inner workings in the machine.

Bring your faulty or broken Apple laptop, including Macbook Pro laptop or MacBook Air® laptop into your local Experimac center today! Our trained technicians will inspect your Apple machine and let you know what the costs will be to repair it.

If your Apple laptop is beyond repair or if you’re just looking to purchase a pre-owned Apple laptop, stop by our Fenton store. We offer a wide range of Apple products that were previously owned and loved.

Computer Repair Near Me: Fenton, Your Local Apple® Experts

Computer Repair Near Fenton

If you’ve ever had your iMac freeze or if you’ve run out of storage space, you’ve experienced the frustration of where to go to repair your Apple computer. Maybe an Apple store is not nearby, or you can’t make a Genius Bar® appointment with them for two more days. Maybe you’re wary of second party retailers. That’s where Experimac of Fenton can help you.

Why Experimac?

We realize that if your desktop or laptop computer breaks or is not working properly, you need service immediately; you don’t have time to schedule an online appointment and wait for days. That’s why we offer same day repair services and can even do some repairs while you wait. In almost all cases, we can have your machine fixed and ready for you by the next day, unless we are waiting for a part to be delivered, in which case we’ll have it repaired within 24 hours of having the part rushed to us.

Repair Services

Experimac of Fenton offers repairs and upgrades for every computer, from your brand new iMac® computer to your vintage Mac® computer or Windows computer. Maybe your computer is running slow or has issues with internet connectivity, or maybe you aren’t sure why it is freezing. Bring your machine into Experimac of Fenton and we will conduct a thorough assessment to find out what is causing the issue. Our experts will offer suggestions and work with you to find the right solution for your machine. Whether it’s a larger hard drive, solid state storage, additional RAM, a new screen, or a new logic board, we stock only the highest quality products, so you can rest assured that we will get your machine running like new in no time.

The Experimac Guarantee

At Experimac of Fenton, we don’t just want to repair your computer, we want to make sure you are satisfied with our services as well. That’s why we offer a 90-day warranty; if something breaks, we will repair or replace the defective part at no cost to you.

If you are in need of a computer repair, consider stopping by Experimac of Fenton today. You can count on our expert repair technicians to provide fast and quality repairs for your Apple or Windows machine!

Where To Buy Pre-Owned Apple® Products: Experience the Experimac Difference

Where to buy Pre-owned Apple products in Fenton

Apple products are known for their usability, sleek design, and of course, their hefty price tags. This is why buying a pre-owned Apple product can be a great option. However, finding a trustworthy source of previously owned Apple products can be a difficult task, as not all resellers are the same or offer warranties on pre-owned products.

At Experimac of Fenton, we are experts in the field of Apple repairs and offer a 90-day warranty on all our pre-owned products. Every pre-owned Mac® computer, iPhone® device, or iPad® tablet that comes to Experimac goes through a rigorous refurbishing process. Our products are thoroughly analyzed, cleaned, and inspected, and only products that meet our high standards will be made available to consumers. When you buy from Experimac, you can feel confident you are receiving only the highest quality pre-owned product that functions like new.

We also know that buying pre-owned products of any kind can be risky so at Experimac of Fenton we proudly offer a 90-day warranty on all pre-owned Apple products. This means that if something breaks or is not working properly on the device you purchased, we will repair or replace the defective part at no cost to you. Other resellers often do not offer any guarantees on pre-owned products. However, at Experimac we want you to rest assured that you and your device are in good hands even after you leave our store.

Buying a pre-owned Apple product can be a difficult process. With Experimac of Fenton’s inventory of high quality pre-owned products and our 90-day warranty, it doesn’t have to be. If you are in the market for a pre-owned Apple device, try stopping in at Experimac today and experience the Experimac difference.

Owner Spotlight: Christine Witte of Experimac of Fenton, MO

We recently sat with Christine Witte from Experimac of Fenton, MO. She opened her store in April 2016 as a first time business owner.  Christine spent many years in the financial industry where during the first half of her career. With franchises across the country, Experimac is a trusted tech source for Apple® product repairs and upgrades, pre-owned sales and trade-ins for iPhone® devices, iPad® tablets, iMac® computers, MacBook® laptops and more. Additionally, we also sell accessories for these devices and offer same-day service for repairs and upgrades. We’re often able to fix your device while you wait. Experimac offers a 90-day warranty on all repairs because we want all of our customers to experience the Experimac difference.

Christine and her life partner, Chip Rhodes, are working the store together. When she first bought the store, he was really helpful because he had a lot of retail experience in management and sales. Combined with her operational background as well as her financial experience, they’ve made a success out of this business venture. She’s running some of the administrative side and taking care of the marketing while Chip focuses on the sales side. Christine has found that there is no beginning or end to the work day as a business owner. She explained that as a single mom, she often finds that she gets up early or stays up late to check emails, eBay listings for products or respond to quote requests. Life as an entrepreneur can be busy but Christine’s learned a lot along the way and places her customers at the top of the priority list. This has been getting Experimac of Fenton, MO some great reviews so it’s definitely the way to go.

EXPERIMAC: What was your background prior to joining Experimac?

Christine: I worked as a Risk Management Manager for Western Union. I managed the accounts receivable functions for their suite of products.  I had a very long career of 21 years with them.  I left that role to stay home with my daughter for about 6 or 7 years. I went back out into the business world and worked in operations for a couple of years in banking. Because of the financial crisis, Banking had become became highly regulated. The banks did some scrambling to try to keep up with what the government was throwing at them.  The environment was cut throat and very stressful.  I started thinking that I really just wanted to work for myself where I could have more impact and feel less constrained.

EXPERIMAC: What is your connection to the community? How long have you lived here? Why did you choose to go into business in Fenton?

Christine: I’ve lived in St. Louis my entire life. Chip has lived here for about 20 years. He’s actually from a small town south of St. Louis where he was born and raised and he settled here after college. It seemed like a great place to open a location since I’m from the general St. Louis area.

EXPERIMAC: Have you been able to get involved in the Fenton community? Networking groups, etc.?

Christine: Although it’s not a small town, St. Louis is considered a small town and everybody pretty much knows somebody you know. We do try to be involved. We participated in an event called Fenton Days, we were in the parade and we also had a booth and it was geared more towards businesses. It was a carnival-type event with a lot of booths and things for the kids to do, there was food and fun. It was a good event for us to get out and rub elbows with other businesses in the area. We also belong to the Chamber so we’ve been fairly active in the Chamber. We’ve attended a few events and also sponsored a couple of events and participated in grand opening for other businesses. We actually have a pretty good connection to the community; we’re fairly well-known by other Chamber members so we do get a fair amount of business from the Chamber. We’ve broadened ourselves a little bit and have gone outside of Fenton and attended a multi-city Chamber event.  We do participate with different user groups as well. Chip was recently involved with the Mac® user group in our area where he presented our concept and that brought some business into the store and also established us as an Apple® Computer authority in the area.

EXPERIMAC: What would you say has been the most interesting or exciting part of opening your own Experimac store? And the most challenging aspect of it?

Christine: Probably staffing has been the most challenging. When you’re working on other people’s equipment, most people consider their phones or computer equipment, as important as a child or spouse. You might as well be have their first-born in your back room. You just need to be very careful with people’s equipment.  The most interesting part is the people; we see such a broad range of people.  In my other career, most of my interaction with customers was over the phone, because I was in a back office corporate environment where I didn’t see people face-to-face, so it’s been very interesting and also very rewarding. You see so many different types of people and so many different walks of life.  I see people that are 12 years old standing at my counter with their parent because they broke their screen and 10 minutes later, a senior citizen might walk in because they want to get into the Apple® Computer market and they need a lot of hand-holding.  I was a little surprised about that part of the business,that I would enjoy getting to know people so much. We also have our share of crazy people walking in the door but that’s just few and far between and you’ll get that with any business. We do the best we can to make them all very happy.

EXPERIMAC: There really isn’t a typical Experimac customer, is there?

Christine: Definitely not. It might be more related to where our store is. To the south of us, it’s very rural but about 5 miles in the other direction, it’s a more affluent area. Our spectrum of customers is pretty broad.

EXPERIMAC: Are you guys doing the repairs yourselves or do you have technicians doing the work?

Christine: I have a couple of technicians that do the repairs. I tell myself every week that I’m going to go sit out there with them to learn so I don’t end up on the hot seat. Typically, the technicians are in an entry-level job so we have younger kids and I just haven’t had the opportunity to sit with them to learn. It’s on my list and I have aptitude for that sort of thing so it’s just a matter of making the time.

EXPERIMAC: What kind of feedback have you gotten from customers so far?

Christine: We’ve gotten pretty good feedback. Right now, we have all 5s in our reviews except for one 4 which was really related to something beyond our control and we have a 1 from a customer who was already irate when they came in to the store that we never had the chance to do business. There is a lot of reward in it because we get the opportunity to fix things for people who thought they were going to have to invest in a new device or they come in after visiting the Apple® store where they wanted to charge them $200 to fix something and we are able to do it for a minimal amount of money.

EXPERIMAC: Have you noticed any patterns in terms of the type of work you’re doing? Repairs, less upgrade or more upgrades or is it a mix bag?

Christine: It’s mixed. I get a daily string of repairs and then there will be a spurt of upgrades that comes in. All of a sudden, everyone that comes in has the older Macs® and they want the upgrades or they have a PC that’s loaded up with viruses and other issues.  We explain what is involved in repairs versus transitioning to a Mac that is readily available on the showroom floor, and usually they can see value in Apple® and showing them those differences makes sense.

EXPERIMAC: So, when you’re not working, do you have any hobbies or favorite pastimes?

Christine: I used to be a big gardener. The yard at my old house looked like it belonged in Better Homes & Gardens, but it’s not easy finding the time for that sort of yardwork anymore.  I also enjoy decorating but I’m struggling to finish those projects too. Sometimes you do get a day off and it’s so nice when you do. Chip and I had this discussion this morning. If you overschedule yourself and you don’t have any downtime, it feels like you’re on a treadmill and it’s important to sometimes take just a day and maybe take a nap or hop on a real treadmill. Doing something that’s just for yourself, not for other people but just for you. If you don’t, you start to go insane and feel like you’ve neglected yourself.  Balance is important.

EXPERIMAC: What would you say are the top 3 skills to be a successful entrepreneur?

Christine: Multitasking, organizational skills, and most importantly, in this business, people skills and relationship building.  For some people, talking to the general public is not a fun thing but if you make an effort to make connections with the people in your store by starting out with simple questions like their plans for the weekend or where their kids go to school, I find it makes a big difference. In this business, it’s very important to make connections. That’s probably going to be your next sale, somewhere down the road; it’s a good way to build relationships with people in the store. I’m pretty big on not letting my customers just sit in front of the TV waiting for their repair to be completed.  People need to feel comfortable when they’re in the store so they feel they want to come back.

Owning your own business requires a lot of time and dedication; it’s clear Christine Witte and Chip Rhodes are working hard and their success is paying off. If you live or work in the Fenton, MO area, stop by Experimac of Fenton, MO and see how they can help you with repairs, upgrades, or trade-ins of your favorite Apple® products. We’re confident you’ll feel right at home at Experimac of Fenton, MO and will receive excellent customer service.

Pre-Owned Apple® Store: Pre-Owned Apple Products That You Can Trust

There’s nothing quite like the feeling you get right after you purchase a brand new phone. Possibilities seem endless as you hold in your hands a mobile device, which 92% of American adults possess and cherish. But what if you received this phone as a gift, and instead of being brand new, it was really a pre-owned product? How can you be sure that your new, beloved phone is as good as new? Does “”mint condition”” mean the same quality as fresh out of the box?

Located in St. Louis County, Experimac of Fenton is a growing retailer of pre-owned Apple products, we promise our customers the answers and attention they deserve in order to make the most educated buying decisions to satisfy their electronic needs. Tight budgets can afford our pricing, trust our warranty and benefit from the savings.

Reconditioning Process of Pre-Owned Apple Products

We’ve all heard that knowledge is power, and the same goes for understanding reconditioned products and their value. Not everyone has extra cash to invest in a new computer, but the option is available to look into buying a reconditioned device at a lower price. Fear of the unknown is dissolved when we take the time to learn about our investments. Experimac of Fenton makes it simple for any buyer to be a smart buyer.

All pre-owned apple products undergo a rigorous reconditioning process before they are marked for sale at Experimac of Fenton. Each and every product you find in our stores, whether it be a Mac® computer, iPhone® device, iPod® device, Apple TV® device, accessories or iPad® tablet, works just like new and meets our high standards. If you are one of 73% of the population who own a desktop or laptop, would you be interested in browsing our large, ever-expanding stock of pre-owned Apple® products, knowing each one is carefully cleaned, thoroughly inspected, and handled with the utmost care before you see it on our shelves?

Actions Gain Trust

Spend less and reduce the stress of your decision by reading the warranty. It never hurts to cover the “”what if”” scenarios before making a purchase. At Experimac, we pave the path to a risk-free purchase with our 90-day guarantee. If something breaks, we promise to repair or replace the defective part at zero cost to you! Experimac of Fenton is hands down the place to go to save money on pre-owned Apple products.

Stop by Experimac of Fenton in Gravois Bluffs and see what we have to offer!