Smartphone Repair Near Me: Get Your iPhone® Device Fixed with Experimac

If you have an iPhone device, you might have had something go wrong with it at some point. Maybe the battery drained quickly, the screen cracked, or something inexplicable went wrong with the hardware. When these things happen, iPhone device owners may have a hard time deciding whether to get the device repaired, or to try to resolve the problem themselves.

The best approach to take when your iPhone device gets damaged is to turn to a qualified, professional repair shop like Experimac Kennesaw/Marietta. Doing so will ensure that the problem will be properly diagnosed and the damage will be pinpointed and repaired in a cost-effective manner. Unfortunately, while it may be tempting to look up fixes online and attempt to fix the device yourself, you may end up causing even more damage costing you more money in the long run.

When you bring your damaged iPhone device in, our Experimac Kennesaw/Marietta expert technicians will run a full diagnostic scan of the device to make sure they locate the exact problem. They will then begin repairing your device in a timely manner, often having the device ready for you the same day or even the same hour. We know how important your iPhone device is to your daily life, and we don’t want you to be without it any longer than is necessary. That’s why we pride ourselves on offering while you wait and same day repair services.

Once your device is properly repaired, our technicians will answer any questions you may have about preventing future damage or caring for your device. At Experimac Kennesaw/Marietta, we take pride in having the best customer service in the business, and will be happy to address any concerns you have before you leave our store. We also offer a 90-day warranty on all our repairs, so if something gets damaged, we will repair or replace the defective part at no cost to you.

If your iPhone device has a damaged battery, charging port, or anything else is not functioning properly, bring it in to Experimac Kennesaw/Marietta today. We will have it repaired and in working condition quickly and will help to prolong the longevity of your device.

Tablet Screen Replacement Service: What to Do if Your iPad® Screen Gets Cracked

iPad tablets are pricey and we often depend on them for a lot of things – managing our schedules, keeping up with the news, editing photos to share with family, and more. A cracked iPad screen can turn a useful and much-needed tool into an expensive paper weight pretty fast.

iPad screens are made of glass and are often fragile, so even the simplest drop or bump can shatter the screen. Before you get upset and begin to panic, you have many options when it comes to repairing your broken iPad screen.

How Bad Is the Damage? Can You Live With It?

Not every crack will make your iPad device useless. Some cracks can be dealt with, depending on their location and size. But it should be noted that a small crack will spread over time so as soon as you can repair it, you should bring it to Experimac Kennesaw/Marietta for a quote.

Another important thing to look for is LCD damage. Take note of pixilation, distortion, contrasting colors, etc. If you are not sure, an Experimac technician, specially trained in Apple® products, will guide you through an examination of your tablet’s damage.

Back it Up

Before you come into Experimac to have your iPad device repaired, back up all the data to your computer or iCloud® service. This will ensure that your pictures, messages, and app purchases are accessible should you need them.

Should You Get a New iPad device?

Sometimes, the cost of a repair to you might be more than the value of your old iPad device. Fortunately, Experimac Kennesaw/Marietta sells pre-owned iPad products at a reasonable price. Experimac will even purchase damaged iPads devices from our customers. The money you gain from your old iPad can be used to purchase a pre-owned one right here at Experimac Kennesaw/Marietta.

Bring your iPad product into Experimac Kennesaw/Marietta today! Our trained technicians will assess the damage and provide an honest quote for repair.

iTunes Match® service, Apple Music® service, iCloud Music Library® service and Your iPhone® device: Kennesaw / Marietta Your Local Apple Experts

One of the best features that Apple® products offer is the ability to sync music, images, documents, notes, and other items across multiple devices.

When it comes to syncing across multiple devices, nothing seems to be more popular than music. Over the years, many people have purchased hundreds of digital music files that they listen to at home, in their car, or while they work out. Apple Inc. allows us to play our music on our computers, phones, iPad® devices, and Apple TV® devices.

Because of this, we only have to purchase a digital music file once and then we can enjoy it across multiple devices, whenever we want. This sounds like what we have all wanted for years! Unfortunately, setting this up is not always intuitive and that can make some individuals feel like they’re not getting their money’s worth.

Our trained technicians at Experimac Marietta take the time to learn all of Apple Inc.’s new software launches both from a backend perspective as well as from a user’s perspective. We want to make sure that our customers are using tools that are beneficial to their needs and set up in a way that they can maintain and update in the future.

Not all tools are right for everyone. For example, if you don’t want to own physical files on your computer but want to stream music on demand, Apple Music service fits your needs. If you have a lot of CDs that you want to listen to on your iPhone device, then iTunes Match service is the best fit.

Here are some great tools that Apple Inc. offers to make listening to music across multiple devices easy, seamless, and fun for everyone:

  • iTunes Match service – For $24.99/year you can import your old CDs along with the new and previously downloaded files into one location. iTunes Match service allows you to store your music files in the iCloud service. No matter where you purchased a file from, iTunes Match service can store that file in your library, allowing you to listen wherever you are.
  • Apple Music – Free for 3 months and then $9.99/month. For a family plan, it will cost you $15/month. Apple Music service combines everything that users love about Spotify with the features previously loved with iTunes® service. Store all of your purchased files alongside streamable music that you can listen to without having to purchase it. There are benefits to the Apple Music service over Spotify or other streaming services. For example, there are several artists whose music is licensed only to play on the Apple Music service. Plus, no additional download will be needed since the Apple Music service is already alive and well in your iPhone device.

Still not sure what is right for you? We get it! Apple Inc. aims to make our lives easier and more productive but sometimes it can be difficult to know what works best for our individual needs. Contact Experimac Marietta to learn more about the music services available to you and to see which one is right for your unique needs.

iPad® Device Water Damage: What To Do If Your Tablet Gets Wet

One of the most common culprits of damage to your iPad device is something we all use on a daily basis: water. It may splash innocently on your tablet as it rests on a table in your kitchen or submerge it completely as it falls out of your bag into the pool while on your weekend getaway.

You may have heard that the common antidote to water damage is to place your device in a container of rice to supposedly dry it out. However, this technique is not effective, especially if the water has seeped deep into your device. What’s worse, waiting for the rice to magically dry out your iPad device can unfortunately lead to corrosion or even worse damage. The best response to tablet damaged by water is to get it to a repair shop like Experimac Marietta as soon as possible. Doing so can mean the difference between repairing your iPad device, or having to get a new one.

At Experimac Marietta, we specialize in repairing Apple® products so you can feel confident that we are experts at repairing iPad devices. By bringing in your iPad product immediately after it has been damaged by water, you will receive a quick and thorough examination of your device to assess how deep the damage is and prevent it from further damage. The device will be opened and carefully dried to assess whether or not corrosion has begun. If so, components may need to be cleaned or replaced.

Our Apple experts will fix your tablet in a respectable time frame, sometimes even within the same day or hour that you bring it in. We also offer a 90-day guarantee on all repairs so you can count on us even after you leave the store. Our guarantee works like this: if something breaks, we will repair or replace the defective part at no cost to you. Can you ask for more?

Water damage to your iPad device is a frustrating situation, but one that can be resolved if you act fast. So toss aside that bag of rice and contact our Apple experts at Experimac Marietta if your tablet is in need of repair from water damage.

iPhone® Device Water Damage: What To Do If Your iPhone Device Gets Wet

Let’s be honest with ourselves – we love our iPhone devices! They keep us connected to our close friends, family and the world at large. And we pay a lot of money to keep connected. What happens when these beloved devices get wet? Well, in most cases, panic sets in fast.

If you have ever witnessed a friend being thrown into a pool with their phone in their hands or if you have ever dropped your phone in a puddle on a rainy day, you know all about that panic. Water can make an iPhone device useless fairly quickly. Important components can become damaged and in most cases, water damage voids any warranty that you may have. Before panic sets in, there are a few steps that you can take to prevent lasting water damage to your iPhone device.

Think About the Liquid

You might find yourself enjoying a relaxing weekend at a friend’s pool or on a great tropical vacation one day. Keeping this in mind, the water found within lakes and rivers or even the ocean contains minerals and small grains of dirt and sand. Once your phone dries, these particles can cause more damage to your iPhone device components. Bringing it in to Experimac Marietta and letting our local experts dry and clean your phone will ensure that all these foreign particles are not a problem in the long run.

Rice Is Not King

Although many have tried it, do not bother putting your iPhone device in a bag of rice. Dry, uncooked conventional rice will do nothing to help your phone dry out. If it turns back on after being put in the rice, it had nothing to do with the rice. You pretty much wasted the cups of rice your put your phone into as well as some very valuable time.

Act Quickly! Power Down, Dry It Off, Leave It Alone

As the panic sets in, it is critical to remove your iPhone device from the liquid right away and power it down immediately. Water and other liquids can short-circuit electronics so you don’t want it soaking in the water. Immediately turning off your iPhone device will minimize the chances of internal components being short circuited. If applicable, remove and dry the SIM card as well. Resist the urge to power your iPhone device back on! Instead, dry it off with a clean cloth focusing on the headphone jack and charge port.

Grab your iPhone device and head to Experimac Marietta; we will immediately get the ball rolling with our unique process. The sooner you bring the phone in to our location, the greater the chance that we can save your phone. This is critical because the more time passes, the more likely it is that components inside your phone may begin to corrode as a result of their exposure to water. We will assess the extent of the iPhone device’s water damage and see if there is any way that we can save your phone. Our first step is to carefully dry any excess liquid and then we gently scrub and remove any corrosion found on and inside your iPhone device. We will then remove the logic board and soak the phone in 91% or higher isopropyl alcohol for at-least 15 minutes to clean and dry it out thoroughly. This is why bringing in your iPhone device right away can make a world of difference.

Find Comfort In The Fact That All Is Not Lost

If we are not able to save the device, we have a large inventory of pre-owned iPhone devices at reasonable prices that you can purchase to replace your damaged iPhone device. Remember that if you’ve been backing your phone up on the iCloud® service or on your Mac® computer at home, you should have nothing to worry about because all of your beloved contacts, photos, etc. should be there and can be moved into your new phone easily.

Get Familiar With Your Warranty

Take a moment now, while your phone is working well, to review the terms of your warranty so you’ll know what you’re entitled to if you’re ever in this situation. Water damage to your iPhone device voids your manufacturer’s warranty including any additional AppleCare® warranty coverage you may have purchased. Some third party insurance companies will cover submersion, spills, and accidental drops. If you are covered, consider filing a claim with your insurance company. Again, taking action quickly and bringing your phone in to Experimac Marietta right away can be the critical factor! So remember, when you or someone you know has the awful experience of watching their much loved iPhone go for a swim, Experimac’s local experts are here to save the day!

iPhone® Device Speaker Repair: Where to Go if Your iPhone Device Speaker Stops Working

All iPhone devices, iPad® tablets, and iPod® devices come with a built-in sound system that allows you to play music, take phone calls, or hear alerts. At some point, most portable device users will experience a sound issue such as low volume or muffled sound coming from the onboard speaker. While in most cases, this issue can be solved with some simple troubleshooting others may require repairs.

The iPhone speaker (not to be confused with the receiver which is located near your ear) is used a lot. And once it is not functioning, you really start to notice how often you depend on it. If your iPhone device, iPad tablet, or iPod device is currently suffering from a speaker issue, there are a few steps you can take to troubleshoot the problem.

Make Sure Your Device is Not Set to Silent

On the side of your device is a Ring/Silent toggle. If you see orange on the toggle, your phone is set to silent. Once you toggle it to sound, check your speaker volume again.

It is easy to accidentally turn your device’s volume down without realizing it. Make sure the volume on your device is turned all the way up by clicking the volume up button.

Clean Your Device

Clean the headset pin with a clean cloth. Sometimes, dust particles can get lodged in the headphone pin of your device. The cloth should be clean and soft or else you could cause more damage. Make sure it’s not wet so you don’t risk getting water in the phone.

Turn Off Bluetooth

It might seem crazy but sometimes sound can be coming from a second device that your device is paired with. An external speaker, Apple TV® device or computer could have synced with your device at any time without you even realizing it so turn the Bluetooth off and then attempt to use sound.

If you’re still experiencing issues with your device’s speaker, contact Experimac Marietta. Our repair experts will determine if your device has suffered from hardware damage which can be complicated to repair. Our trained staff can provide an estimate to repair the damage.

Migrating Your Data to a New Mac® Computer or Laptop: What You Need to Know

If you’re a Mac computer user and just bought a new MacBook Pro® laptop or another model, you may be wondering how to get all of your data from your old computer to the new one. It seems complicated, and the risk exists that you may lose files by overlooking instructions. Still, it is an essential task to copy all documents, apps, user accounts, and settings over to your new computer or laptop so that you ensure you’ll have full access to your work.

How to Migrate Your Data

Dealing with data migration on your own can be difficult, and this is why companies like Experimac Marietta have a team of experts on-hand to fulfill your data migration needs. Supplied with the newest hardware on the market, Experimac technicians provide same-day service, migrating data to your new computer so you don’t have to.

Read on if you are a do-it-yourself tech whiz, or a tech whiz in training. You can follow these steps for migrating data, if you’re ready to take the plunge on your own:

  1. Full device inspection – analyze the laptop or computer’s software, settings and power.
  2. Name your device – go into settings and name your computer, using something effective and personalized so you can recognize the device as your own.
  3. Install updates – be sure to check your app store and download any pending app updates, including third-party software updates, too!
  4. Connect devices – do this either by using the Time Machine® backup feature, a normal Ethernet cable or link the computers to the same Ethernet or Wi-Fi Network.
  5. Apple Migration Assistant® feature – use this feature to complete the transfer of your files from the old device to the current computer.
  6. Log in to your new account – check to verify your files have transferred successfully.

Although the Apple Migration Assistant feature was designed to walk Mac owners through migrating their data themselves, consumers who prefer assistance with this should contact Experimac Marietta to assist with affordable data migration. A thorough, in-store assessment can be done before migrating your data so that we can devise a plan to have your new computer or laptop up and running with full access to your old files in no time.

Computer Repair Near Me: Marietta, Your Local Apple® Experts

If you’ve ever had your iMac freeze or if you’ve run out of storage space, you’ve experienced the frustration of where to go to repair your Apple computer. Maybe an Apple store is not nearby, or you can’t make a Genius Bar® appointment with them for two more days. Maybe you’re wary of second party retailers. That’s where Experimac Kennesaw/Marietta can help you.

Why Experimac?

We realize that if your desktop or laptop computer breaks or is not working properly, you need service immediately; you don’t have time to schedule an online appointment and wait for days. That’s why we offer same day repair services and can even do some repairs while you wait. In almost all cases, we can have your machine fixed and ready for you by the next day, unless we are waiting for a part to be delivered, in which case we’ll have it repaired within 24 hours of having the part rushed to us.

Repair Services

Experimac of Kennesaw/Marietta offers repairs and upgrades for every computer, from your brand new iMac® computer to your vintage Mac® computer or Windows computer. Maybe your computer is running slow or has issues with internet connectivity, or maybe you aren’t sure why it is freezing. Bring your machine into Experimac of Marietta and we will conduct a thorough assessment to find out what is causing the issue. Our experts will offer suggestions and work with you to find the right solution for your machine. Whether it’s a larger hard drive, solid state storage, additional RAM, a new screen, or a new logic board, we stock only the highest quality products, so you can rest assured that we will get your machine running like new in no time.

The Experimac Guarantee

At Experimac of Kennesaw/Marietta, we don’t just want to repair your computer, we want to make sure you are satisfied with our services as well. That’s why we offer a 90-day warranty; if something breaks, we will repair or replace the defective part at no cost to you.

If you are in need of a computer repair, consider stopping by Experimac Kennesaw/Marietta today. You can count on our expert repair technicians to provide fast and quality repairs for your Apple or Windows machine!

Computer and Laptop Repair Services: Where to Get Your Mac® Products Fixed

Computer and Laptop Repair Services

How is your Mac computer holding up? Only 10% of Apple® laptops break down within 3 years of purchase, according to the latest Consumer Reports survey. If you have chosen an Apple brand product, you have made a wise choice. Still, even with the outstanding rank of highest reliability, Apple computers and laptops benefit from upgrades and repairs over time. Experimac of Marietta wants to help you keep your Apple products in tip top condition.

What’s wrong with my Mac computer?

Diagnosing what’s wrong with your Mac computer can be stressful. The more you use your computer or laptop, the more likely it is to acquire problems. At Experimac of Marietta, we have an expert team of technicians who can help you solve them.

Is your Mac computer not functioning properly?

Some of the most common issues experienced by Apple users include:

  • Water damage
  • Failed hard drives
  • Screen damage
  • Logic board failure
  • Slow program launch speeds
  • Low storage for photos and videos
  • Battery failure

On average, Apple laptops are used more than other brands; an average 23 hours per week versus the average 20 per week for all other brand laptops. If you are a frequent laptop user, take caution and bring your computer to one of our locations. Whether you want to repair a damaged product or look into upgrading your Mac computer with the newest hardware – we stock the highest quality Apple parts in house.

Computer upgrades and repairs

Specializing in computer and laptop repair services, Experimac of Marietta is fast, affordable and committed to helping you maintain your Mac products. We offer upgrades, including new batteries, faster RAM, increased space on your hard drive for photo and video storage and more. Since older and more frequently used computers and laptops have a higher failure rate, it is important to manage and monitor the upkeep of your device. It is true, Apple computers and laptops are proven to be less likely to break down than other brands, but when they do break down, the cost is higher to fix unless you know where to go. Here at Experimac Marietta, we are committed to providing exceptional customer service and a 90-day warranty on all repairs.

Updating the iOS® Software on Your Device: Experimac Kennesaw/Marietta, Your Local Apple Experts

Updating the iOS Software on Your Device

One great feature of iOS devices is that their software is constantly being updated. But this feature can also be troublesome for iOS device owners. There are times when the iOS update is difficult to install or when it is incompatible with the music and video files on the device. Other times, data may be accidentally erased from the device when an owner tries to update the software. So what is an iOS device owner to do to avoid these issues?

First, you should take some vital steps before attempting to update the software on your iOS device. Here is some information to remember before updating:

  1. Make sure your device is compatible with the newest update. Currently, iPhone 4S® devices, third generation iPad® tablets, and fifth generation iPod Touch® devices and all newer models of these devices are compatible with the latest iOS update.
  2. Create space for the installation. An update takes up a lot of space on your device, so you may need to delete some data or unused apps to make room for it.
  3. Back up your data first by syncing your device to the iTunes® software, iCloud® service, or both. That way, even if something goes wrong during the update, your data will not be lost.
  4. Update iOS apps beforehand. By making sure there are no app updates pending will eliminate potential problematic compatibility issues with the newest version of iOS software.

Taking these steps can help ensure updating your iOS device will run smoothly. However, many people may still not feel comfortable updating the iOS software on their own because of the risk of losing their data and media. This is why it can be best to take your device into an expert repair shop like Experimac of Marietta to complete the software update. Our experts will take a thorough look at your device and make sure everything is compatible with the latest update before moving forward. They will walk you through the process so you feel comfortable with the changes being made on your device and will ensure that your software is updated.

So if you have questions about an iOS update, head in to Experimac of Kennesaw/Marietta today. Our experts will get you started on the right path to updating your device properly and will make sure you keep all your media and data in the process.