What To Do If Your iPhone® Device’s Camera Stops Working: Experimac Richmond iPhone Device Repair Service

If you own an Apple® iPhone device, chances are you’ve snapped a photo that didn’t come out so well. Offset skin tones, poor white balance and low contrast are all culprits of photo corruption on even the newest iPhone models. With exciting rumors buzzing about the iPhone 7® device, said to come fully equipped with dual cameras and a larger battery, it may be time to learn some tips and tricks on how to maintain and repair broken iPhone device’s camera.

Quick Fixes For iPhone 6® Device Camera Failures

The iPhone 6 device and iPhone 6 Plus® device models have one of the best cameras on the market. However, when camera malfunctions occur like no flash or trouble focusing, it is important to act fast and make sure your device is repaired in a timely manner. If your iPhone device’s camera stops working, you have the option to try and fix it yourself, or to seek out a local iPhone device repair shop like Experimac Richmond. If you are comfortable with do-it-yourself guides, try some of the following fixes for these common camera problems:

  • Skewed skin tonesFix: use the auto enhance tool, or control the exposure compensation, using a third party camera app
  • Purple picturesFix: recompose the shot with neutral tones, or download a camera app that can create a custom white balance setting
  • Low contrastFix: use the auto enhance tool, or control the contrast levels, using the advanced edit settings

These software-related issues and more can also occur on other phone models, so it’s beneficial for all iPhone device owners to educate themselves.

Experimac Richmond iPhone Device Camera Repairs

If these quick fixes do not solve the issues with your iPhone device’s camera and its images, then you may need to come in so we can thoroughly examine your device and make a recommendation for you. If your iPhone device’s camera stops working altogether, come in to one of our locations. Experimac Richmond offers affordable phone repairs, upgrades and replacements. With same day service, we can often fix your device while you wait. Experimac has a 90-day warranty on all repairs and stocks only the highest quality parts. Being proactive can make all the difference in getting a quick repair versus having to replace your iPhone device.

Computer Stores Near Me: Where to Get Your Computer Repaired In Richmond

When it comes to our personal technology, there may be nothing more frustrating than a broken or slow computer. Between school and work, every member of your household probably depends on a personal computer at some point during their day. We pay our bills, manage our schedules, contact our family members, and do research from our computers; they have become lifelines to the world around us. A slow machine can turn a simple task into a time-consuming chore. A computer that is constantly freezing can bring some to tears. Have you ever lost all of the data, pictures, etc. on your hard drive? We can help with all of these issues!

At Experimac Richmond we specialize in Apple® computer repairs and upgrades. Although in most cases, products are not considered vintage until they are more than 20 years old which is not the case with Mac® computers. In the world of Mac computers, products more than 5 years old are considered vintage and considered obsolete by those at the Apple Inc. store. Experimac Richmond will even work on your vintage Mac computer. If your Apple computer is running slow or is low on storage, we know what to do to get it working to your standards. If your iMac® computer has recently stopped functioning due to a faulty logic board or even just a broken fan, our team of professional technicians can bring your machine back to life quickly whether it’s vintage or not.

We understand that upgrades and repairs are necessary from time to time but rest assured, we use high quality hardware to ensure a long life into the future for your treasured Mac computer. Having a large inventory of parts is a priority for Experimac so that your repairs can happen as quickly as possible. There is no better computer repair service in Richmond than Experimac because our trustworthy technicians are extensively trained on iMac computer hardware and software. Our team knows how to get inside your iMac computer without damaging the shell and even though Apple Inc. has designed some newer products in a way that make it difficult to get in there, we know how to do it. The goal is always to bring you the best possible service.

Whether you use your computer to design websites, play video games, write award-winning novels, or edit photos of your adventures here in Richmond, we know how important your Mac computer is to you. Experimac offers a 90-day warranty on all repairs so you can rest assured not matter how big or small your repair or upgrade is.

You can trust Experimac Richmond with all of your computer repairs and upgrades. Bring your Mac computer in today for a free estimate. We look forward to working with you!

iTunes Match® service, Apple Music® service, iCloud Music Library® service and Your iPhone® device: Richmond Your Local Apple Experts

One of the best features that Apple® products offer is the ability to sync music, images, documents, notes, and other items across multiple devices.

When it comes to syncing across multiple devices, nothing seems to be more popular than music. Over the years, many people have purchased hundreds of digital music files that they listen to at home, in their car, or while they work out. Apple Inc. allows us to play our music on our computers, phones, iPad® devices, and Apple TV® devices.

Because of this, we only have to purchase a digital music file once and then we can enjoy it across multiple devices, whenever we want. This sounds like what we have all wanted for years! Unfortunately, setting this up is not always intuitive and that can make some individuals feel like they’re not getting their money’s worth.

Our trained technicians at Experimac Richmond take the time to learn all of Apple Inc.’s new software launches both from a backend perspective as well as from a user’s perspective. We want to make sure that our customers are using tools that are beneficial to their needs and set up in a way that they can maintain and update in the future.

Not all tools are right for everyone. For example, if you don’t want to own physical files on your computer but want to stream music on demand, Apple Music service fits your needs. If you have a lot of CDs that you want to listen to on your iPhone device, then iTunes Match service is the best fit.

Here are some great tools that Apple Inc. offers to make listening to music across multiple devices easy, seamless, and fun for everyone:

  • iTunes Match service – For $24.99/year you can import your old CDs along with the new and previously downloaded files into one location. iTunes Match service allows you to store your music files in the iCloud service. No matter where you purchased a file from, iTunes Match service can store that file in your library, allowing you to listen wherever you are.
  • Apple Music – Free for 3 months and then $9.99/month. For a family plan, it will cost you $15/month. Apple Music service combines everything that users love about Spotify with the features previously loved with iTunes® service. Store all of your purchased files alongside streamable music that you can listen to without having to purchase it. There are benefits to the Apple Music service over Spotify or other streaming services. For example, there are several artists whose music is licensed only to play on the Apple Music service. Plus, no additional download will be needed since the Apple Music service is already alive and well in your iPhone device.

Still not sure what is right for you? We get it! Apple Inc. aims to make our lives easier and more productive but sometimes it can be difficult to know what works best for our individual needs. Contact Experimac Richmond to learn more about the music services available to you and to see which one is right for your unique needs.

Tablet Screen Replacement Service: What to Do if Your iPad® Screen Gets Cracked

iPad tablets are pricey and we often depend on them for a lot of things – managing our schedules, keeping up with the news, editing photos to share with family, and more. A cracked iPad screen can turn a useful and much-needed tool into an expensive paper weight pretty fast.

iPad screens are made of glass and are often fragile, so even the simplest drop or bump can shatter the screen. Before you get upset and begin to panic, you have many options when it comes to repairing your broken iPad screen.

How Bad Is the Damage? Can You Live With It?

Not every crack will make your iPad device useless. Some cracks can be dealt with, depending on their location and size. But it should be noted that a small crack will spread over time so as soon as you can repair it, you should bring it to Experimac Richmond for a quote.

Another important thing to look for is LCD damage. Take note of pixilation, distortion, contrasting colors, etc. If you are not sure, an Experimac technician, specially trained in Apple® products, will guide you through an examination of your tablet’s damage.

Back it Up

Before you come into Experimac to have your iPad device repaired, back up all the data to your computer or iCloud® service. This will ensure that your pictures, messages, and app purchases are accessible should you need them.

Should You Get a New iPad device?

Sometimes, the cost of a repair to you might be more than the value of your old iPad device. Fortunately, Experimac Richmond sells pre-owned iPad products at a reasonable price. Experimac will even purchase damaged iPads devices from our customers. The money you gain from your old iPad can be used to purchase a pre-owned one right here at Experimac Richmond.

Bring your iPad product into Experimac Richmond today! Our trained technicians will assess the damage and provide an honest quote for repair.

What to Do if Your iPhone® Device or iPad® Tablet’s Home Button is Not Working: Contact Experimac Richmond

Have you ever experienced the Home button on your iPhone device or iPad tablet not working? Processing delays and lags can cause unresponsive behavior, leading to several unsuccessful attempts to return to the Home screen. If you’re trying to get a quick glance at a map or switch over to read a text message and your controls are not registering input, properly, it might be time to recalibrate your device. Our expert technicians here at Experimac Richmond are eager to help you solve this problem.

Hardware Repair or Software Workaround

The extent of the problem may require hardware repairs from a local repair shop like Experimac Richmond. Trying to repair the hardware yourself can be tricky, and can sometimes complicate the situation further.

An interesting software workaround is based on an iOS® software feature that steps in to help when hardware buttons stop working. The switch to activate the AssistiveTouch® feature is located in your settings.

(General -> Accessibility -> Interaction -> AssistiveTouch)

Recalibrating Your iPhone Device or iPad Tablet

If you’re a do-it-yourself kind of person, follow these simple steps below to resolve an unresponsive Home button issue.

  • Launch any iOS app that comes pre-installed on your device (i.e. weather).
  • Press and hold down the Power button on the top right of your device until the “slide to power off” message appears on the screen.
  • Releasing the power button, press and hold the Home button until the “slide to power off” message disappears from the screen.

Process complete! The Home button should be functioning normally now.

Oscillating between whether or not to fix this problem or locate a local Apple® technician? There’s a better option! Experimac Richmond is here for those who prefer a little assistance and an expert’s touch. Bringing in your iPhone device or iPad tablet today can make all the difference in getting a quick repair at an affordable repair cost versus having to replace your device, entirely.

Tablet Repair Near Me: Where to Get Your iPad® Tablet Screen Fixed

Where to get you iPad tablet screen fixed in Richmond

Have you become fully dependent on your iPad device? Does your child use it for school? Has it become one of those things you can’t leave the house without?

If so, cracking the screen of your iPad tablet can seem like a full-blown disaster, especially if you don’t know where to turn to get it fixed. Add in the possible repair time if you have to send it away to be repaired and you may have a real issue as your iPad tablet might be your most important device for all things school or work related. A cracked or broken screen on your tablet could leave your device more susceptible to other issues and what may have been a simple screen swap may turn into a bigger task so do not delay the repair process.

If you’re in the Richmond area, Experimac Richmond is here to get your iPad tablet fixed and running in no time. At Experimac, we specialize in Apple® products but also handle a wide variety of other brands, so you can feel confident that we are experts in repairing any damage to your iPad screen, whether it’s a small crack or a full screen break. Because we know how crucial your device is to you, so we work hard to get your tablet fixed and returned to you as soon as possible. Often, we can repair and return your device to you that same day or within hours of you coming into the store.

When you bring your damaged iPad tablet into Experimac Richmond, we will conduct a thorough examination of the device to make sure the screen is repaired properly. We will always begin by examining your iPad device thoroughly to make sure we understand the problem or problems completely; you wouldn’t want us rushing into a repair job without being sure we can fix it. Our trained technicians will work carefully to ensure your repair is done properly.

We are committed to providing the best customer service in the industry and will happily answer any questions or concerns you have throughout the repair process. We also offer a 90-day guarantee on all repairs so you can count on us even after you leave the store. Our guarantee works like this: if something breaks, we will repair or replace the defective part at no cost to you.

Experimac Richmond is your neighborhood expert for every generation of iPad tablet repair. If your tablet has broken glass or a cracked screen, call us today to see how our Apple experts can start working for you.

Where to Go to Repair Vintage Apple® Computers: Experience the Experimac Difference

Where to Get Your Vintage Apple Computer Repaired in Richmond

When you think of vintage, you might think of something that has been around for twenty or thirty years. But in the world of technology, vintage has a very different meaning. An Apple computer is considered vintage or obsolete if it is just 5 years old. After this amount of time, Apple Inc. stops production of the product and all its components, and no longer provides any repair services for it. So what is a “vintage” Mac® computer owner to do when that machine needs a repair or upgrade? Are you expected to give up on it and just buy a new one? Most people can’t afford to do that.

This is when you turn to the trusted computer repair experts at Experimac Richmond. At Experimac, we continue to provide repairs and upgrades on Mac computers that Apple Inc. no longer services. We know that even if your computer has been deemed obsolete, it still has a lot of life left in it, and we will work with you to get it functioning like new. When you bring your vintage computer into our store, our Experimac experts will run a thorough diagnostic check of your machine to determine what repairs it needs, or discuss options for upgrades with you. We will work within a reasonable time frame to have your computer up and running like new, and in some cases it may even be ready that same day or hour.

At Experimac, we are also proud to offer a 90-day warranty on all product repairs. That means that if you bring your computer home and something doesn’t work, we will repair or replace the damaged part at no cost to you.

If you have a vintage Mac computer, don’t give up on it just because Apple Inc. no longer services it. Bring it in to your local Experimac Richmond today, your trusted source for vintage Apple computer repairs and upgrades.

Where To Buy Pre-Owned Apple® Products: Experience the Experimac Difference

Apple products are known for their usability, sleek design, and of course, their hefty price tags. This is why buying a pre-owned Apple product can be a great option. However, finding a trustworthy source of previously owned Apple products can be a difficult task, as not all resellers are the same or offer warranties on pre-owned products.

At Experimac Richmond, we are experts in the field of Apple repairs and offer a 90-day warranty on all our pre-owned products. Every pre-owned Mac® computer, iPhone® device, or iPad® tablet that comes to Experimac goes through a rigorous refurbishing process. Our products are thoroughly analyzed, cleaned, and inspected, and only products that meet our high standards will be made available to consumers. When you buy from Experimac, you can feel confident you are receiving only the highest quality pre-owned product that functions like new.

We also know that buying pre-owned products of any kind can be risky so at Experimac Richmond we proudly offer a 90-day warranty on all pre-owned Apple products. This means that if something breaks or is not working properly on the device you purchased, we will repair or replace the defective part at no cost to you. Other resellers often do not offer any guarantees on pre-owned products. However, at Experimac we want you to rest assured that you and your device are in good hands even after you leave our store.

Buying a pre-owned Apple product can be a difficult process. With Experimac Richmond’s inventory of high quality pre-owned products and our 90-day warranty, it doesn’t have to be. If you are in the market for a pre-owned Apple device, try stopping in at Experimac today and experience the Experimac difference.

iPad® Device Water Damage: What To Do If Your Tablet Gets Wet

iPad Water Damage

One of the most common culprits of damage to your iPad device is something we all use on a daily basis: water. It may splash innocently on your tablet as it rests on a table in your kitchen or submerge it completely as it falls out of your bag into the pool while on your weekend getaway.

You may have heard that the common antidote to water damage is to place your device in a container of rice to supposedly dry it out. However, this technique is not effective, especially if the water has seeped deep into your device. What’s worse, waiting for the rice to magically dry out your iPad device can unfortunately lead to corrosion or even worse damage. The best response to tablet damaged by water is to get it to a repair shop like Experimac of Richmond as soon as possible. Doing so can mean the difference between repairing your iPad device, or having to get a new one.

At Experimac of Richmond, we specialize in repairing Apple® products so you can feel confident that we are experts at repairing iPad devices. By bringing in your iPad product immediately after it has been damaged by water, you will receive a quick and thorough examination of your device to assess how deep the damage is and prevent it from further damage. The device will be opened and carefully dried to assess whether or not corrosion has begun. If so, components may need to be cleaned or replaced.

Our Apple experts will fix your tablet in a respectable time frame, sometimes even within the same day or hour that you bring it in. We also offer a 90-day guarantee on all repairs so you can count on us even after you leave the store. Our guarantee works like this: if something breaks, we will repair or replace the defective part at no cost to you. Can you ask for more?

Water damage to your iPad device is a frustrating situation, but one that can be resolved if you act fast. So toss aside that bag of rice and contact our Apple experts at Experimac Richmond if your tablet is in need of repair from water damage.

Adding RAM to Your Mac® Computer or Laptop: What You Need to Know

Do you know one of the most common reasons a computer might be running slower than expected? Bad RAM or not enough RAM.

RAM (Random Access Memory) is a hardware device that allows information to be stored and retrieved on a computer. Unlike a CD or hard drive, RAM is accessed randomly instead of sequentially allowing the computer to access data fast. Most computer users will notice that their computer is in need of additional RAM when their computer is booting up.

As you boot your computer up, data is sent to the memory to process instructions which can be passed along to software that you access after booting up. Each program that you open (including the browser used to access this web page) is loaded into memory while it is running. Often times, individuals will confuse the term memory with disk space. Disk storage space refers to the hardware in your computer that is capable of storing data either permanently or temporarily.

Most Apple® computers are shipped with 4 to 16 GB of RAM. The lower end of that number might be too low for your personal uses. For example, users that intend to run several programs at once such as video editing software, games, and other similar programs, would require more than just 4 GB of RAM.

If your computer has been running slow, booting programs at a snail’s pace, or taking a long time to open documents – you probably need additional RAM. The trained technicians at Experimac of Richmond can run a diagnostic test on your Mac computer to locate any failures that your machine may have encountered. By running this diagnostic, Experimac’s team can determine what the issue is and if it is RAM, make suggestions on what amount may meet your needs.

Unfortunately, once a computer reaches a certain age, the Apple store will no longer service it, making it impossible to upgrade the computer. Experimac of Richmond is proud to offer RAM upgrades to all Mac computer users.

Bring your slow moving Apple computer into Experimac Richmond today! We look forward to bringing your Mac computer back to life with new RAM.