Reviews

I went in to trade 2 old laptops I had sitting around at my house. Needed some extra cash and eBay can be a hassle. Took them in and was greeted by a well put together staff and store. They took my computers and inspected them for damages (one computer was known to have spill damage). After inspecting, the manager was able to boot up both computers (that haven't been on in years) and actually got them both back in working order. Even cleaned the insides a bit from some water damage. All at no cost to me, He actually recommended I keep the computers due to their working condition and may even have had the opportunity to make more selling them independently as opposed to a trade in. How honest is that?!?! I appreciated them helping me get these back into working condition so much that I came back later than day to trade in an old iPhone I had laying around and get the cracked screen on my iPad fixed. All relatively inexpensive and quickly. iPad was available to pick up the next morning. To be able to walk into a place and not be greeted by the normal zoo that is the Apple Store was pretty refreshing. The staff here knew as much if not more than the people I've felt with at the Apple store and were really able to give me a personalized experience. I would recommend this place for anyone with repair needs, looking to trade in some Mac products for cash or looking to find a good deal on Apple products in great used shape. The staff can match you with whatever you may need without breaking the bank! A++++ Service!

Facebook User

I took my iMac to Experimac "knowing" that I needed to upgrade my hard drive. Guess what? Foster and the guys realized almost from the beginning that I DIDN'T need to upgrade my hard drive. Some programs which were downloaded were the problem. They took care of my issues charging what I felt was fair and reasonable and now my iMac runs like a brand new right out of the box computer. I looked around, saw many things I liked and spent the money I would have spent on a new hard drive and bought a quality laptop! If you are even thinking of a Mac product (and why shouldn't you be) this is the place to go. Quality products and quality service. I'm hooked. Don't waste your money on those "other" PC's out there, for the same amount or less than you would spend on one of those, get a quality Mac product at a good and reasonable price. These guys are the best and they have a customer for life.

Facebook User

So I recently experienced an issue with the port charger on my iPhone6. I took my phone to Experimac to have it fixed. The owner and his employee that were present were very warm welcoming and friendly. Their knowledge on Apple's lines of products was great. In under 10 minutes they had replaced the charging port on my iPhone6 and the issue was corrected. The atmosphere was vibrant. If you decide to wait, they actually have an Apple TV setup, so you can tune in to shows and videos while you wait. Lots of great accessories and used Apple products for sale at reasonable prices. I would definitely go back here again for future problems.

Facebook User

Went in out of curiosity and had a great discussion with the owner. Place is really cool with good valued Mac products and iPhones. They are really knowledgeable. Excellent value for the money.

Facebook User

Experimac's associates are very knowledgeable and familiar with old and new Apple products. Excellent customer service. Highly recommended if you are having problems with your Mac to take it here.

Facebook User

Hands down best customer service I ever received. Went in with a broken phone, came out with it looking brand new!

Facebook User

The owner got my phone to turn on after it fell in the toilet!! Amazing highly recommend!!

Facebook User

Totally fixed my phone and was Soo awesome!! Great place to go!!!

Facebook User

Great experience. These guys "get" customer service.

Facebook User

Great experience! They had what I needed and it was a genuine quality product at about 2/3 the price. Why wouldn't I shop local?

Facebook User

Foster is great so helpful and he works quickly. Had my computer fixed in less than 24 hours when I was In a pinch. They run a business to provide the highest quality Apple care to the customers. Highly recommend for any of your Apple needs!

Facebook User

We recently visited because we spilled coffee on our Mac and we were very impressed! We were obviously in a panic and the staff was great. Rather than trying to sell us something out of our price range, they assisted us in finding a refurbished Mac and saved our hard drive and put that in the new computer (and sent us home with the extra hard drive). They also provide a warranty on all of their parts, service, and devices. We would highly recommend visiting this store even if you don't need a repair and just are looking for a computer. They are a very reputable company with a great group of staff members, you won't be disappointed!!

Yelp User

The store has a great selection of computers to choose from. I'd much rather give my business to Experimac than pay a ton more anywhere else.

Yelp User

Solid work, great customer service. Very impressed

Facebook User

Thank you. They were very helpful, answered all my questions to how I could understand everything. They even gave me a few tips on how to get the most out of my new purchase.

Facebook User

I had a wonderful experience this evening with the staff and owner at Experimac. Everyone was so friendly and beyond helpful. I'll definitely go back there for future Apple technical support needs! Thanks again!

Facebook User

My MacBook Air got a little wet and wouldn't turn on. I took it in and within 5 minutes, the manager had it working. Foster is my hero, and Experimac saved the day! Thank you for such excellent customer service! I will be a customer for life.

Facebook User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.