Reviews

I just purchased an iWatch from Experimac in Shiloh and I must say it was one of the best computer store experiences I have had. The staff is super friendly and they helped set up the watch on my device. Wes helped set it all up and when I was looking Wes and Cody help get my sights on what would work best for me without all the "sales pressure." Thanks Experimac for a great experience! I would highly recommend Experimac for any purchase or repair! 5+

Facebook User

Good people, good service, knowledgable and eager to please. I stopped by the store in December just to look. I expressed what I was interested in and a price range. The information was noted and I was put on a call list. What I wanted became available and as a result I purchased two laptops. I am very pleased and would recommend Experimac for refurbished Apple products. I certainly would give Experimac a chance at any repairs that you may need.

Facebook User

Brought in my sons 5c to fix the damaged power button. They tried and tried to fix it, but the problem couldn't be determined. After exhausting all ideas, they still made it right with hooking us up with a different phone! These guys are great, and I would recommend them to anyone. Thanks Experimac, Cody, and Scott!

Facebook User

The service was fantastic! Everyone was friendly and professional. Did not take long to fix shattered screen then just enough time to charge dead battery so it could be powered on and we were done. They were great at answering our questions about other products. We will be back. Thank you!

Facebook User

Ya'll are awesome! Pricing is great! I sent my bf up to the store a couple of days ago and he was in and out in under an hour. Phone updated and ready to go. Even gave him some pointers with his phone in case the same issue comes up again! Life savers!!!

Facebook User

Excellent service! Our iPad cracked and Experimac fixed it quickly. They went above and beyond fixing the screen by buffing out some scratches and fixing the sometimes stuck home button. I would definitely recommend them!

Facebook User

I shattered the screen of my iPhone 6 yesterday. I stopped by after work and they had it fixed and looking brand new in 20 minutes! I'm so happy! Thank you!

Facebook User

Went by today to look at what was in stock and check the place out. Great staff, tons of knowledge and fantastic prices. I will be back!!

Facebook User

I had my grandson's I-phone 5 fixed there today. Great prices and fabulous customer service. I will go back!

Facebook User

Everyone was knowledgable & courteous! Recommend these guys to anyone that needs an iPhone repair

Facebook User

Great family owned business. Nice to have these types of shops coming back to the community.

Facebook User

These guys know their stuff! Fast and professional service!

Facebook User

I took my sons IPhone to these fine gentlemen who were very courteous and very knowledgeable...we talked about the issues the phone was having and they actively listened to my concerns and gave great feedback. After speaking with them, they gave me a price for the repair and actually was pleasantly surprised that it was a reasonable price for the amount of work the phone needed. They told me exactly how long it would take, I was kind of nervous because they were very upfront about the fact that it was a time consuming project and it might not be able to done by the time they closed, I explained my concern and don't ya know both of them worked on the phone got it working like new and before the promised time and the price they quoted is the price I paid. Definitely worth the drive. Thank you guys so much!!!!

Facebook User

I just had my MacBook Pro repaired here after my daughter spilled water on it. The staff is all very friendly and they did a great job of explaining my options for repair and offering me cost-saving options. They also had the repair completed ahead of schedule, which was amazing! I highly recommend the prompt, courteous staff for any Mac repair! Thanks again, guys.

Facebook User

2nd time they've fixed my iPhone 5 quickly and very inexpensive

Google User

My wife found this store when my iMac crashed bringing my photography business to a stand still. I have never had great experiences at the Apple store so I decided to give these guys a try. I dropped the machine off and was hoping for the best. About two hours later I received the call that the 3 TB hard drive was bad. (Not the end of all of my pictures because I had a Time Machine back up of the entire drive as well as duplicate backups of every photo). Their price to rep

Facebook User

Scott and his crew are top notch! I took in my iPhone 6 for repair, something that I thought might not be repairable, and they were able to fix it. I dropped it off at noon, and it was fixed by the afternoon. Sure beats purchasing a new phone! They replaced my screen and fixed the body. Everything works perfect like it should. Thanks Experimac! I will recommend your superb skills and services to anyone needing anything Apple related looked at by you guys first!

Facebook User

I just had my kids iPad screen replaced and the staff was so kind and helpful! I recommend for any apple products that might be on the Fritz. Thanks again!

Facebook User

Exceptional Service Support. I needed repairs and upgrades on 1 iBook and 2 iMacs. The staff delivered very specific instruction on the process for each computer repair, costing, and options for upgrades. Service was very timely and complete. Scott purchased one iMac for parts and upgraded the other. He did a cost balance between the work on the two computers resulting in almost no out of pocket expense to me. I walked away with my iBook and one iMac in exceptional working order. The entire staff did a great job answering questions and offering recommendations on future computer replacement plans. I highly recommend the Experimac Team at Shioh.

Facebook User

Exceptional Service Support. I needed repairs and upgrades on 1 iBook and 2 iMacs.  The staff delivered very specific instruction on the process for each computer repair, costing, and options for upgrades.  Service was very timely and complete.  Scott purchased one iMac for parts and upgraded the other.  He did a cost balance between the work on the two computers resulting in almost no out of pocket expense to me.  I walked away with my iBook and one iMac in exceptional working order.  The entire staff did a great job answering questions and offering recommendations on future computer replacement plans. I highly recommend the Experimac Team at Shioh.

Yelp User

Needed an iPhone 6 battery. Was in/out in 8 minutes. Outstanding service & great prices!

Google User

This shop and its staff are awesome! Been there twice and always leave feeling like I was well taken care of! I highly recommend them!

Facebook User

Needed a quick screen replacement while traveling through town. These guys had me in and out in minutes and back on the road as someone who cracks my screen often, I unfortunately have experience with this issue and this is the fastest I've been back in action! Thanks!

Facebook User

I needed a battery for my I phone 6s replaced asap. It was completed in 7 minutes! Great work and friendly staff.

Facebook User

I'm so sorry to see this break-in. Every member of your staff was patient, courteous, and very kind when I brought my mac in for repair. AND you saved me about $500 by informing me of an obscure warranty that I was eligible for just days before the warranty expired. First rate shop. Best wishes.

Facebook User

Very good place, they repaired my Macbook pro late 2011, very knowledgable about the computer and software, even told me about some recall stuff that had happened to my specific model. Andrew was super nice and didn't try to sell me on everything they had there. I would recommend to anybody needing any Apple products diagnosed or repaired.

Facebook User

Service was quick, reasonably priced (Apple store would have been 50% more) and the state has a relaxed � environment! Will be returning for some work on a computer soon!

Facebook User

Fantastic and quick service! 20 minutes to fix a cracked iPhone screen. Much cheaper than going to the Apple Store in St. Louis. Included a warranty.

Yelp User

I've had the same MacBook for several years. It needed a little tweaking and an upgrade. I highly recommend this store. The owner and the employees are kind and knowledgeable. They are also honest and don't give you things you don't need. I hope it is another 5 years before I need anything, but I will return to this store if a need should arise.

Facebook User

These guys are awesome!! So helpful and super smart!! They restored my baby (aka iMac) in no time at all! I have a small chip on the screen and they took extra care to make sure they didn't further damage it! Highly recommend these guys! THANKS SO MUCH!!

Facebook User

Cody provided Phenomenal customer service fixing my dad's iPhone 6 last week. Thank you!!

Facebook User

Amazing staff, best customer service, experts in the field! And they're family owned and operated which gives this store a personal touch.

Facebook User

SO much less painful, less drama and less expensive than an Apple store!Today's visit was to replace an iPhone 6 battery. The previous visit was to fix...

Yelp User

We have had two great experiences with the workers at the Experimac Shiloh location. The advice we got totally saved my daughters phone. We would highly recommend them.

Facebook User

I recently got all new charging cables for my iPhone with Experimac, and the service was outstanding. They went above and beyond to help me! I will definitely shop with them again!

Facebook User

I brought my phone in for a screen repair and it was done within 30 minutes. Wonderful customer service and great pricing. Highly recommend!

Facebook User

Took in a MacBook and they performed the repairs immediately. The service was great, the prices are good and I was only in the store for about 20 minutes.

Google User

I have had several needs for upgrades, fixes, and equipment for my office and home Macbooks, iPads x6, and imacs. great pricing and the staff is always so helpful. I have referred my daughter and friends who have been thrilled with their experience at experimac. Big shout out to Chris who took care of my better half today. it was his first time in, Chris was totally professional, great personality, and so informative. we were very impressed with this young man. thanks Chris, and thanks experimac for offering knowledgeable staff!

Facebook User

Amazing customer service. Super friendly. You are beautiful thank you

Google User

A great experience. Was given a loaner iMac while mine was undergoing troubleshooting to find out why it was randomly quitting during my busiest time of year. After finding out my iMac would need a new logic board I opted to buy a new computer. Experimac Shiloh bought my damaged computer for a reasonable price to use as parts. the loaner computer got me out of a bad jam. I highly recommend this Mac service provider.

Google User

Awesome place to fix Apple products. Decent prices.

Google User

Fixed two of of mac pro's and had an exceptional experience! They diagnose the issues and then promptly call and discuss options and advice. Very Honest and straightforward about everything! Will recommend anyone to this store, keep up the great work Scott and thanks again!

Google User

Awesome and very efficient customer service. Very polite and friendly staff. Thank you so much, now my son has his beloved iPad back.

Google User

This place was great. Took IMac in around 10:30. Got a call at 1:30 saying it was done. Stress free and honest. Great place to take your Apple products for issues.

Facebook User

Got my iPhone screen fixed. Excellent customer service!

Google User

I love this place!! The technicians (mine was Andrew) were knowledgeable and fast. He called me in 30 minutes to tell me what the problem was with my Mac Book Pro. Thank God, It was an easy fix, and he also gave me advice on how to keep my Mac running more efficiently. The fix was affordable, and I will bring my other Apple products here so he can fix them. Thank you SO much!!

Facebook User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.