Reviews

Amazing customer service!! I was about to go the the apple store and found out about Experimac from a friend. Oh my, I was so excited. No genius bar and the service was fast, accommodating, and very fairly priced!!!

Facebook User

Took my I-phone 6 in to have it looked at when it wouldn't turn on. I had already ordered a new one through my warranty at T- mobile & had them try & get it going with no avail. The experts at Experimac got my phone working in no time & I was able cancel my order at T- mobile & go about my day with one less worry! Great job!!

Facebook User

What an awesome business! Super knowledgeable, friendly and quick! They replaced the cracked screen on my son's IPad and did it very quickly and at a reasonable price. I couldn't have been any happier! I will absolutely be a return customer and recommend them highly to anyone needing repair or sales of Apple products! �

Facebook User

I can't say enough wonderful things about my experience here! The employees are super knowledgeable and very friendly. I was in and out in less than 10 minutes. The manager or the owner (not sure which he was) was extremely kind and kept in touch with me every step of the way! The work that they did on my son's IPad was perfect and it was done quickly and at a very reasonable price! I will be back and recommend this business to all who need assistance with Apple products or the purchase of Apple products!!

Yelp User

Stopped by earlier today to check out the place and to have an issue with my MacBook not charging looked at.  First of all, my compliments to the Noal (I hope I'm spelling that correctly.  He has a very pleasant demeanor and in his voice!  When I had called first to see if they had an item in stock he answered the phone with excellent customer service.  I told him that I would stop by.  When I came to their store/ repair place, I was immediately greeted by Noal and the General Manager Chai.  Their customer service was excellent!  Very friendly from the start all the way to the end of the experience!  They were no strangers at starting and having a conversation and were friendly all the way through.  So, to my charging issue that I was having with my MacBook Pro.  I was afraid that it would have been an internal problem and with a charging board inside.  Chai and Noal actually checked to see if it was the power adapter first and I would've never thought to even see if it was as simple as the power adapter since at home, I get a spark (which is known to be normal with MacBook adapters), when I plug it in.  It turned out to be the power adapter and not any internal issue with the MacBook Pro!  I ended up only buying a new adapter from them which is also cheaper than big name stores like Best Buy and even Apple!  They even honor a referral system where if you were referred to them by another store, you get a discount!  Here's the one thing that actually won my loyalty...rather than jumping to, "oh, well it's going to be this much and we charge this much," and so on, the went ahead and check if it was just a simple problem!  They won't take your money if they don't have too!  They have an honesty and honor system that I absolutely appreciate and respect!  We are now loyal customers!  Oh, and their prices to repair/ replace cracked IPad and IPad Mini screens are awesome!  I highly recommend these guys at ExperiMac and at their location!  Also, when you walk into the place, they have a very clean presentation!  Thank guys for your honesty and awesome customer service!  I'll see you guys when I go pick up my iPad Pro 12.9!!!!!  ~ Michael Angelo

Yelp User

This business provided me with excellent service.I was having some technical difficulties with my iPad and they fixed it in no time.To my surprise they did not charge me a dime!I highly recommend Mark for all of your computer needs.

Yelp User

The store looks incredible, it's a spacious and friendly environment, and the room is easy to maneuver. The guys are so friendly, too. Very quickly I could tell that they knew what they were talking about, and they proved they are great at what they do. They offer a lot of great services for your iDevices and all sorts of Apple products and accessories, some of which you wouldn't even be able to make it out of an Apple store with. Right now I am having an issue with my MacBook Air, and will be going to them soon for it!

Yelp User

Fixed my phone in minutes! Thanks guys! Really appreciate the professional environment and help. FYI- awesome looking store

Yelp User

Just could not be nicer people deal with with. The most honest and knowledgeable MAC/APPLE shop in the city.  Kudos to Mark and his staff. Dont waste your time anywhere else for anything Mac or Apple  Sales or Service

Yelp User

Noel and Lauren were very pleasant, knowledgeable and made a sad situation much better! Lauren repaired the shattered glass on IPhone 6 in around an hour. The job quality job. I was a first time customer and received 10% off. Left a happy and satisfied customer.

Yelp User

Just sold them an old Mac tower & display. Excellent transaction all-around. Great service and a fair price. The store has a nice, clean, minimalist set-up. And though I'm not in the market for any refurbished Apple gear, when that changes, I'll start my search here.

Yelp User

what great service ! Staff was extremely helpful and service was very fast! Dropped off my really broken phone and had it back in my hand within an hour. Very affordable for such high quality service !

Yelp User

Saw Experimac when we visited The Gaati Thai Restaurant located next door. Worth a review on that also.Last Weekend We needed some software manipulations to an older Mac Pro to give it a second life and did not feel like facing the Apple Store crowds so we went to Experimac. With the help of Mark and his son we were out of there in less than an hour and NO CHARGE. It was the best service that we have experienced without going to Apple Store. Great service and great people. The MAC performed as new.Thanks Experimac

Yelp User

Such courteous staff!  I dropped off a shattered iPad and they repaired it beautifully.  It took a day longer than the estimate but they called to let me know and make sure I didn't waste a trip all the way out there.  If anything ever happens to any of my Apple products in the future I will go back to this location!  Thanks!

Yelp User

Couldn't have found a better place to have my iPhone6 screen fixed. Service was outstanding. They were so nice and helped with any question I had. Very fast service as well. Dropped my phone off and in one hour, my phone was fixed. Definitely recommend to anybody looking for a place to fix any apple product. Very professional as well.

Yelp User

Great pricing compared to the Apple store. Fast and friendly service and went out of their way to help and advise me of my options to repair a MacBook Pro keyboard. I felt like they were trustworthy and honest. I will use them again and recommend them highly.They also have a nice selection of pre-owned macs.

Yelp User

They replaced a cracked iPad screen for me. Fast and friendly service. Convenient location near the Trader Joe's on Eastern. Affordable. I love their...

Yelp User

The employees were outstanding! I would recommend if you have anything mac to go here! They are vary honest and I will come back for anything max related!

Yelp User

Quick and easy. Love the location . Bought my computer few months ago and working amazing still

Yelp User

I went in with quite a situation because my MacBook Pro hard drive crashed and I needed a reliable, affordable, high quality replacement the same day. I wanted a good, local deal, and decided to give this Experimac a try. When I called to inquire, the owner, Mark, was very warm. I went in the next day, and it felt like Starbucks (or Coffee Bean, rather) without the coffee (they may have even gotten some of I'd asked...they're that awesome). Cozy with leather chairs, and an inviting, non-intimidating, "salesy" environment. It's family owned (which I love), so the co-owner / son, Chaim helped as well as his father. They presented a number of computer options, and were patient with me as I decided. The deal I got was too good to even describe on Yelp. But let's just say that as far as computers / electronics / and other similar purchases I've made over the last couple of decades go, the experience, service and "the 'deal'" I received here was the best I've ever had. Thanks guys!

Yelp User

Great pricing compared to the Apple store. Fast and friendly service and went out of their way to help and advise me of my options to repair a MacBook Pro keyboard. I felt like they were trustworthy and honest. I will use them again and recommend them highly.They also have a nice selection of pre-owned macs.

Google User

Excellent experience, friendly staff, very professional. I would highly recommend!

Google User

Great service and really nice staff. They replaced my crap battery in my 2009 Macbook pro with ease and for a great price. I am now a laptop again!! No more tethered to the wall for power. Thanks Experimac!!!

Google User

Great pricing compared to Mac store. Fast and friendly service and they went out of their way to help and advise me of my options regarding fixing a MacBook Pro keyboard. I will use them again and recommend them highly.

Google User

These guys are really great! I came in with a technical issue, and Chaim and his associate took their time in helping me figure out the problem. They were incredibly nice, honest and all about customer service. This is my first time to this store, but rest assured, they've made a customer out of me. really fantastic people.

Google User

These guys were welcoming and professional. They knew what I needed and helped me out quickly and we're fare priced. I would recommend this place to family and friends.

Google User

I cracked my screen (which happens more often then I'd like to admit) and fixed it at Experimac. This was not my first time using a smart phone repair place and I was very happy with the quick, friendly and cost effective service. I will be using them in the future and I highly recommend using them.

Google User

Best Place in the Vegas area to go for help on your Mac, even better than the apple store. Drove 35min from Centennial Hills to Henderson to go to this...

Yelp User

Experisure Limited Warranty

All of our device sales are covered by our one-year limited warranty and all our repairs are covered by our 90-day limited warranty. These warranties cover mechanical defects from the original purchase store only and offers repair or replacement (at Experimac's discretion). If the device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.