Reviews

Great customer service. My screen was fixed within 24 hours. Prices are reasonable. I will definitely use experimac in the near future.

Experimac Website User

Took in daughters computer which would not turn on. Thought we would have to purchase a new computer, but David and Brent were able to get it working and restored documents at a fraction of the cost. Loved this place! Very knowledgeable and fast service. Was able to get the computer back the same day.

Facebook User

David is a Mac & Apple expert who really knows his stuff. He has been for an long time. If you need anything done with your Mac, iPhone or Apple Product, why not go to the best. He places a high premium on quality service too. You'll be happy he helped you!

Facebook User

I bought a MacBook Pro for my son for school. I called in early Friday because I knew we would be short for time on Saturday. We knew what we needed and the Experimac crew also made some nice recommendations (which we heeded). We walked in, grabbed the laptop and went on about our very busy day. Thanks so much for the wicked friendly, quick and thorough service. These people are absolutely brilliant!!

Facebook User

I just got my MacBook Pro back from Experimac. I consulted with the owner David on upgrade options and decided on maxing out the ram, replacing the primary HD w/ an SSD drive, and replacing the SuperDrive w/ another SSD. I've now got a screaming machine w/ 1.5TB of internal storage (and no moving parts), 16gb ram, and a portable USB SuperDrive. Turnaround on this service was quick and the price was exactly as quoted, and reasonable. I will definitely use Experimac again. Curious what they can do w/ an older model iMac. I highly recommend this new establishment in west Houston.

Yelp User

David was so helpful! Very knowledgable and was able to transfer everything from my MacBook that was non responsive due to irreparable water damage, onto the MacBook that I purchased from Experimac. Very professional and I will be referring everyone I know to them!

Facebook User

Very knowledgeable! Fantastic service! They repaired my "vintage" MacBook while I waited, gave expert advice, and offered superb hospitality!

Facebook User

These guys are awesome-they find out your needs before suggesting options. They're raving fans of Apple first so not only do I like them immediately based on this but they know what they're talking about. They're geeky techies and they were just awesome to do business with!! Call. Go by. Message them. Just don't buy until you talk to them. What you think you want may not be what's best for you.

Facebook User

Could not be happier with our experience at Experimac! Knowledgeable hands-on owner David Scarbrough took great care to make sure my daughter had exactly what she needed for her new computer and gave her a generous allowance/trade-in on her old Mac and iPhone. You'll love this new store. It's also a very attractive space and has a big screen TV for your viewing pleasure. Football this afternoon. Check it out!

Facebook User

David Scarborough and gang are the bomb. They talk geek with you but don't talk over your head - sharing ideas and educating you on products without 'selling, selling, selling'. I've upgraded by Macbook to an older model with them - because in the long run, it's better FOR ME. I can replace components as needed instead of having to repurchase a whole new machine. I really enjoy going here and feel good about recommending his shop for anything Apple or Mac. I drive all of the way from The Woodlands to come see them because I trust them head and shoulders above everyone else. Highly recommend....

Google User

I came to David and the team to fix a broken screen that was incorrectly repaired by another establishment. I was in and out and in no time and they were extremely transparent with the type of repairs they needed to do.

Google User

Thanks to David and the team my iPhone is fixed!! And it was done in 20 minutes! New screen and when I returned with a concern about the sound, they put a new speaker in for free!! Thank you Experimac and David Scarborough!

Facebook User

Thank you for fixing her phone. I might change to an Apple because of your service.

Facebook User

I recently went to Experimac West Houston where they successfully completed an upgrade on my iMac with some additional RAM and a new solid state SSD Drive. The owner David Scarbrough and his team were very knowledgeable and friendly. Their pricing was also very fair and reasonable. If you are interested in purchasing a MAC computer, iPad or iPhone they have fully reconditioned and restored products all with a 90 day warranty with great savings. Experimac will also purchase previously used MAC products as well. This was a 5 star experience.

Facebook User

Great store! They were so friendly and had exactly what we were looking for! Plus, there was an awesome display of mac computers dating back to the 1980s- many of which still work! Talk about having confidence in service! Thanks for the help, and we'll be back soon!

Facebook User

David Scarborough was amazing from the moment we walked in and walked out he was awesome. He's very hands on with helping you find what you need and MORE. I would definitely come back or recommend someone to come to this location. BEST service hands down thank you for your amazing service and great COFFEE.

Facebook User

Awesome selection of computers both new and pre-owned! Before you go somewhere to buy new and pay $$$, go to Expirimac West Houston and get the same product for less. Also, get expert service if you ever have any issues with your devices or computers!

Google User

My son's iPhone 6 screen has broken four times. I took it to Gadget MD- Cell Phone Repair on Westheimer each time to have it fixed. After the third time, I brought it to Experimac. Lo and behold, many of the screws that are supposed to hold the screen in place (and stop it from breaking) were missing. Really happy with the professional service at Experimac and the Apple certified technician who fixed my phone . Really pissed at Gadget MD.

Google User

David and his staff at Experimac West Houston made our Christmas one to remember. We traded in an old ipad and Macbook Pro for a newer ipad and Macbook Pro. They also repaired a cracked screen on an old iphone and helped me set it up as an ipod for our daughter. They fixed several issues with our imac and Macbook Air. David spent so much time and attention on all the details of setting up our new devices to the exact specifications we needed--transferring documents, programs, files, and media. EXCELLENT business, knowledgable staff, thorough tech support. Give it a try!

Facebook User

Got honest service and a great deal as well! Thanks!

Google User

David and his team are the best it gets. I went in to have an old Mac "fixed" because it was incredibly slow and inefficient.  After talking extensively to David and trusting his advice I decided it was time to upgrade my computer. Mine was never going to be efficient and it was too old. He even transferred the data from my old computer to the new one. They are very knowledgeable and friendly.I highly recommend.

Yelp User

Beautiful store with great Apple products. They have a great selection! Skip the line at the Apple Store. No offense.

Google User

I have been an apple guy/geek my whole life. This place is by far my favorite store to come to when it has to do with Apple. IT IS BETTER THAN THE APPLE STORE! Everything and everyone in inside are amazing to work with. If you need anything to be fixed that is an apple product I would not go anywhere else these guys are rockstars. They spent thirty minutes with me and I did not even buy anything. I have fixed iPhones and iMac myself over the years so I know a little something about how much everything should cost in terms of parts and labor. And Experimac is right on the ball with price and labor. I am going to recommend all my friends to this place if they have broken iPhone screens, iMac problems, or MacBook problems.

Yelp User

Awesome location. The best products at affordable prices! I will always shop for Mac products here!

Facebook User

Great service, trustworthy, and very knowledgeable! I'll be going back for all of my Apple needs.

Google User

You know how when you visit the doctor for an exam or test results -- how you are filled with apprehension about what they are going to say? That's pretty much the way I felt about going to pick up my iMac from Experimac West Houston -- would it still work? was there something seriously wrong? You know the feeling. The people I dealt with -- Nicholas and Dave -- were polite and personable and professional. And, after picking up my computer (ready when they said it would be) and plugging it in back home, this is a brand new machine -- healthy, quick, modernized. I am very, very pleased to report the treatment was a success! I highly recommend you visit these guys as they do know what they are doing and whereof they speak. Thank you, Experimac W H !!!

Google User

I needed to get a MacBook as I am transitioning into real estate full time. I needed a good product but didn't want the price tag of a new one. The team at Experimac Heights were nothing less than amazing. The level of service and product selection is awesome. Both owners made me feel like family and had a level patience that was like no other. There were so many options, they walked with me through my "thinking out loud" process. They even offer financing options!!!The technical knowledge and customer service of "Dr. Dhan" was amazing as well. This team of folk know their business. I would encourage and recommend you guys to give them visit. You won't be disappointed.

Google User

I dropped in to see if they might be interested in buying 2 ipads. I met the owner, David, who reviewed the items and offered me a good price. The process was quick and easy. (And while you're there, check out the "museum wall"--you'll see some old friends.)

Google User

Came here yesterday morning to get my iPhone 6 screen repaired. The gentleman who helped me was very knowledgeable and fast. It took less than 30 minutes to get it fixed. With a 10% discount I paid $126.64.

Yelp User

David and his team were most helpful in diagnosing the problems with our computer and providing a very fair trade in. We love our "new" iPad Air 2.

Facebook User

Omg I can't believe the service that I received from David & Nicholas today. It was beyond my expectations. I have been looking for a MacBook Pro for quite sometimes now, that was in my budget. I am proud to say that i'm now a new owner of a MacBook Pro. Thank you Experimac for making this goal happen. VAP

Facebook User

David and nicolas handled my 2012 Macbook Pro very well. It needed a drive change and they had the right suggestions. Very prompt delivery too ! My machine is flying now !

Facebook User

Nick did a great job at replacing the screen on my daughter's macbook. David and his staff were friendly and I am very thankful to have found this location. I will return and refer them to any and everyone that needs assistance with their apple devices!

Facebook User

I recently visited David's Experimac location. I couldn't be more pleased with the service and friendly staff. I sold an old Macbook Pro and David patiently helped me retrieve all my old photos from the laptop.They have a variety of products to fit all budgets and different needs. I plan to return and purchase an iPad in the coming months. Be sure to check out the museum wall of old Apple products and give Doug, the sweet guard dog, a pat. I look forward to visiting this store again. Thanks, David!

Google User

I was devastated my 17" MacBook Pro crashed, I immediately went to apple in The Woodlands, Tx where I then found out; Apple doesn't repair my early 2011 model Mac. They said to take it to Fry's electronic, again I was told they couldn't repair it. I'd gave up until my husband found an add on Craigslist with ExperiMac I thought I didn't have anything to lose. I gave it a shot and I'm very happy I did. David was truly amazing I left with a new computer the same day with my hard drive. I could never be more thankful because I had years of pictures that would have been lost. Thank you guys so much for all your help!!

Facebook User

Thanks for getting me just what I needed at a great price. I can't wait to talk to you further about my business needs.

Facebook User

I read many positive Google reviews and went by to get my iPhonerepaired - as other reviewers noted the service is excellent, fast, and fairly priced. I highly recommend them for your Apple repair needs and will certainly return if I with any Apple repair needs in the future.

Google User

The fine folks at ExperiMac have helped me with two phones. They helped me with a phone replacement, and they repaired another iPhone 6 Plus for me today. The service is terrific and courteous, and I would encourage everyone to stop by!

Facebook User

Amazing service! David and his team are top-notch.

Facebook User

Thank you David for replacing my screen protector and making my phone look new again. It was a super easy process. I was in and out in just a few minutes. I will be recommending Experimac West Houston to my friends and family. Thanks again!!

Google User

I had a great experience here. David, the owner, was so helpful and personable! He was really knowledgeable in all the products, even as far as gaming on the computers and which computer was best for high level adobe use. I left with a happy customer!

Google User

Experisure 1 Year Limited Warranty

Our one year limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.