Reviews

Your in store presence is wonderful. Every time I went in I was met by wonderful people and treated great.

Experimac Website User

Excellent and easy! A lot better than random online laptop

Facebook User

If I could give more than 5 stars, I would. They provided me with exceptional service. I came in for an iPhone screen repair. Christine did a thorough evaluation of the phone and Ivan did an amazing job of restoring by phone to better than it was before I brought it in. Ivan made sure everything was connected properly. And he did it with a quick turnaround.Additionally, Ivan took the time to walk me through the repairs they could make to my MacBook Pro. Just knowing I had a knowledgeable technician, reassured me that I will definitely be back. I've already started referring people to them.

Google User

Fun and smart people to deal with! I highly recommend them to anyone shopping for some new-ish gear. And the music WAS excellent!

Facebook User

Great customer service, fast turn around on work and a great selection of used Apple products

Facebook User

fast, reasonably price, done right - and WAY fast. thank you!

Facebook User

Great work and service. Highly recommend

Google User

I have been so worried about handing over my tower to anyone... these guys (Juan in particular) were great. Totally set my mind at ease.

Google User

Needed my iPhone cracked screen fixed. After doing some research on google, found this place which was close to my job. Don't regret it all. They were very helpful and were able to provide quality service in good turnaround time. Screen works well. Thank you!!

Google User

Perfect, they are really top notch. Could not ask for more. Thank you so much.

Google User

Great place to bring in any used electronic with friendly service and fair pricing!

Google User

Love the service and customer service. Won't think twice about going anyplace else!

Facebook User

Wonderful service, they spent time learning what I did with my computer. So as to guide me to the perfect used machine for me and my modest budget.

Google User

Kevin, Ivan and Jose did an incredible job! They are more than just computer repair experts, they are technology sleuths who won't stop until your computer problem has been solved! I took my 8 year old iMac to Experimac in the West Loop in January for repair. It had been crashing and Apple would not cover repairs. Kevin agreed to have a go at it when Apple would not - no small feat considering Apple's market dominance and the problems with my iMac repair. Though it took a bit longer than I hoped, Kevin made sure I was comfortable providing a loaner, kept me updated on the repair. He went over the iMac with a fine tooth comb to ensure it worked perfectly before completing the job. It has been a few months now and my computer is working like a charm. I recommend Kevin and his team for your all your technology needs from repair to replacement, as the shop has an impressive collection of Apple products and accessories too!

Google User

Think I was one of the first customers. These guys are pleasant, low key, fair priced play good music in the shop and deliver on their promises. They're a perfect addition to the hood and it pisses me off that someone would try n mess with their equilibrium. I'll be looking out for the hoodie guys and if I wasn't an old wuss I'd give em a pice of my mind n my fist. In the meantime ExperiMac I hope you still are settled no into Wetl Loop. We need shops like yours and people like you. You're the retail glue that makes our neighborhood a real place.

Facebook User

I heard this was the place to go to avoid the long lines at the Apple Store, was not disappointed, same day service at a great price.

Facebook User

If you are tech/Mac illiterate, like myself, Ivan is your go-to guy. The other team members were also very helpful and patient with my many questions and computer issues. I even had my old MacBook Pro traded in. They focused on fixing my new MacBook Air instead of upselling me to a newer model. I highly recommend experimac and will continue to go here for all inquiries. A much better experience than going to an Apple Store. Extra bonuses: All Apple product chargers available, walk-ins welcomed, and street parking.

Facebook User

Great place! My Happy vintage old computer got great help here! happy computer owner! Thanks Kevin & Christine!

Google User

Excellent service and warranty! Very friendly staffs , highly recommended !

Facebook User

Wonderful, prompt service by Jose. He listened and answered my questions and replaced my fan in less than 2 hours!

Facebook User

100% Satisfied! Son's iPad needed calibration and new screen!Jose was phenomenal! Customer service above and beyond! You won't be disappointed!

Google User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.