Experimac West Palm Beach

Experimac West Palm Beach

100 Sansbury Way Suite 118
West Palm Beach, FL 33411

561-290-5553

Store Hours:
Mon-Sat 10:00AM - 7:00PM
Sun Closed

Experimac West Palm Beach offers professional Apple® related services throughout the West Palm Beach area. We buy, sell, trade and repair Apple® Macintosh® computers, iPhone® and iPad®, and offer some of the best pricing available anywhere for Apple® products and repairs. Experimac has worked on everything from iPad® to iPhone®, to MacBook® and iMac®, from iOS to OS X®.

Experimac is the West Palm Beach area authority on Apple® product repairs, and trade-ins. We offer a wide selection of refurbished desktop and laptop Apple® Macintosh® computers and devices.

Experimac performs all out of warranty repairs on Apple® computers and other devices including upgrading Macintosh® computers with higher capacity storage, installing more memory (RAM), replacing logic boards, and performing just about any other Apple® repair that you may need done.

Our team of experts have heard it all, from iPhone® and iPad® flying off the roof of a moving car to taking a swim in the ocean. Whether you are looking to trade, buy, sell an Apple® product or just need to repair your glass screen on your iPhone® or iPad®, stop by our West Palm Beach Experimac store today for a free quote!

Experimac of West Palm Beach Services for Apple® Products:

  • Memory Upgrades
  • Hard Drive Repair, Replacement or Upgrade
  • LCD Screen Replacements
  • Data Recovery
  • Data Transfers
  • Diagnostics & Troubleshooting
  • Optical Drive Repair (CD Rom/ DVD Rom)
  • PC to Mac® Migration
  • iCloud® Setup & Troubleshooting
  • New Software Setup and Configuration
  • Parental Control Configuration
  • And so much more

What Experimac Customers are Saying...

  • Love these guys! So helpful and honest! I love my new computer and wouldn't have gone anywhere else to get a Mac!

    Facebook User

  • Friendly and very knowledgable of their job in repair.

    Facebook User

  • Great service and very friendly. Always have a fast turn around time

    Facebook User

  • Bought a computer from here... It's great! But I can not access it. The mac user password hint is MTS but I was not informed on the password when I bought it! Any help?

    Facebook User

  • Yelp User

  • extremely friendly and helpful, I wouldn't hesitate to send any of my friends. expect quality ,that's what you'll get.

    Facebook User

  • Great service and cheap prices.

    Facebook User

  • Thanks for the prompt and friendly help.

    Google Plus User

  • Recently, my Macbook Pro has been running slow. The people working at the store were fast and efficient in addressing my problem. Turns out, I needed a new hard drive. They explained to me all of my options and preceded to fix my computer within a few hours. Everyone was very kind and professional! Highly recommended for any Apple related issues!

    Google Plus User

  • Experimac is the best place to get the best prices for anything Mac related. Their customer service is second to none.

    Facebook User

  • The first experience I've had with this conpany was about 3 years ago. I have purchased a 27 imac wich I was very pleased. I have went there to buy a different computer (cheaper) but that was sold already. The store manager have given me a better deal for a cheaper price! Than just recently I have taken my imac back to upgrade the hard drive and I must say big thank to Mike handling my case with the outmost professional way. Local geeks doesn't come close with the knowledge! The price is fair and I would recommend this place to check out for buying and servicing you aplle product.

    Google User

  • Google User

  • I've been proudly coming to Experimac for many years. In that time, I’ve purchased numerous desktop and laptop computers for my office, and more recently, 3 laptops for my family. I've always had wonderful experiences with most of their staff, but especially, with staff members whose names ironically begin with the letter, “J”. Most recently, having nothing to do with Experimac, one of the computers I purchased from them over 1.5 years ago started to get glitchy (kernel errors, random shutdowns, etc.). My 16-year-old daughter was distraught with the problems she was having. I knew Experimac was under no obligation to work on my machine under warranty, but I also knew their character. As such, I brought the laptop back to them for help anyway. As expected, the folks at Experimac refused to give up on our issues. We went through the process of elimination a couple of times until Joe finally got a hold of the machine. We’ve now had the machine for 2 weeks without a single glitch, and my daughter is smiling again. That in itself makes this Dad extremely happy. I’ve recommended Experimac to others, and plan to continue to do the same in the future. Simply said, they care……Thanks guys! Continued success! Glenn (the “Laser Guy”).

    Google User

  • The gentlemen at this store go out of their way to make you feel welcome :) A problem for you is nothing that they can't handle :) I have walked in on several occasions with my Mac and they take care of the issues while I wait - I highly recommend them for all your Mac repairs :)

    Google User

  • Facebook User

  • Had to get the front camera replaced on my iphone turns out I was the 10,000 repair for the store and they hooked me up with a great deal. This is the only store I use for phone repairs great employees and great repairs!

    Facebook User

  • Excellent service fast friendly reasonable rates

    Google User

  • I have done business a number of times with Experimac West Palm Beach. They have always been courteous, informative, and steered me in the right direction. The pricing is great, and the service is top shelf. I have recomended them to friends and family, and the outcome has always been the same, an excellent experience!

    Google User

  • I had bought a used iPhone from these people and had an issue with it 2 months later. I brought it back to them and the honored their 90 warranty no questions asked. I have been back there to have repairs to my Galaxy s6 done. They do great work and have always been pleasant to deal with.

    Yelp User

  • You guys are AWESOME and super reasonable! They fixed my daughter's iPad and made her the happiest 3 year old on the planet! Hopefully we won't see you again (at least with this iPad ) thank you thank you thank you!!!

    Facebook User

  • Staff was very friendly and knowledgeable. Bought an iMac and a Mac Book pro for my daughter. Really happy with the purchase. I highly recommend this store.

    Google User

  • I brought in my son's Samsung tablet to have the broken case and glass fixed. They did a great job. They had it ready when promised and were very professional. Am very happy with Experimac and would definitely use them again!

    Google User

  • The IMac that runs my recording studio crapped out in the middle of my work day. As a Network and TV affiliate voice over, I'm on call 24 hours a day. After hours of trying to self repair the machine, I disconnected everything and ran it over to the Experimac store in W. Palm. These guys jumped on it and tried everything to self repair it first. Nothing doing. Bottom line? It needed a new hard drive. I explained my situation and said I needed the machine back as soon as humanly possible. They said they would make it happen. And they did...three hours later...not three days later, I was up and running and back in the studio. My clients had no idea I was even dead in the water. Thanks guys...you saved my ass.

    Yelp User

  • The guys at Experimac have replaced screens on my, and my kid's phones, removed malware, upgraded my laptop, installed larger hard drives and ram, and...Apple products are great, Experimac keeps them that way, and even improves them.

    Google User

  • Great service and people. No need to go elsewhere.

    Facebook User

  • I have been a customer for a couple years at experimac. After purchasing Apple products for over ten years I decided to try them.  I was very impressed with the quality of their apple products and the customer service they provide me and my family every time I visit their store.  Experimac is always going to my first stop before going to the Apple Store.

    Yelp User

  • Extremely friendly, family-oriented staff. I've dealt with this company back when they were known as the Mac Toy Store and the owners were working out of their home. It's amazing to see how they've grown the business and are now in a suite. The store is clean and the environment is very techy and professional. I would recommend to anyone looking to purchase gently used Apple products for a fraction of the price. Thank you!

    Google User

  • They are always honest and very knowledgable about anything Apple.

    Facebook User

  • Experimac has been a really great find for me!  As a bonafide techno-dope (meaning that I'm not naturally inclined to intuitive understanding of all things computer-related) I know that I can rely on this company to give me sound advice, competent computer sales and understandable technical support when I need it.  I have purchased a large desktop computer, an iPad and an older model iPhone from them at very good prices.  Each device has worked reliably and any questions or issues I've had have been resolved in a timely, knowledgeable and professional manner.  I will definitely return to the Sansbury Way store in West Palm Beach rather than go to the Apple store at the mall the next time I wish to purchase devices or related items!!

    Yelp User

  • Thank you to everyone. My iMac is working great. Very professional staff, knowledgeable, followed up with promised phone calls. Reasonable cost. Excellent!!!Jolita B. Royal Palm Beach

    Yelp User

  • They always do a great job! Very knowledgeable staff. They are friendly and always willing to help. Definitely recommend. Thanks guys!

    Google User

  • Very impressed! I've been to the Boynton beach location already and I got the same great service. Very knowledgeable staff. They helped me pick out my new MacBook Air. Thanks Jorge! I'll continue to be a loyal customer.

    Yelp User

  • My family has been buying and trading computers, iPads, and phones from this marvelous place for 5 years. We have never had a problem with any purchase and the employees are always patient to explain, quick to help and give honest repairs.

    Google User

  • Very happy with the service and price. Brought my laptop in to get fixed, they have the parts and they did it right then and there. Very friendly staff good customer service and great prices. Thank you Craig for being so helpful!!  I can see my computer screen again

    Yelp User

  • They always give me a fair price on my trade-ins and the customer service is phenomenal! Great team, great selection, great store!

    Google User

  • I can't say enough good things about these guys. After spending hours on the phone with Apple and AT&T and going almost a year without being able to connect my phone to my own home wifi, not being able to back up my phone, AND not being able to update my phone, I took it to Experimac and within about an hour they had it fixed. Oh and when I got in my car, I was finally able to connect my phone to my Bluetooth in my new car, which I had never been able to do before due to an error. Thank you, thank you, thank you! So glad I didn't waste my time at the Apple Store.

    Google User

  • That guy Craig is the real deal! Fixed my puter like it was never even broken. All the employees seem to be as comfortable inside a computer as a fish in water!

    Google User

  • Another amazing experience in the store today. Upgraded the RAM on the computer we bought my daughter from here several years ago. Extraordinary customer service! Thank you!

    Facebook User

  • We have bought two Macs here and had several Apple product repairs done, oops! They are always kind and incredibly knowledgeable! I wouldn't go anywhere else.

    Facebook User

  • This place is amazing! I was living for 6 months unable to backup or update my iPhone, and it wouldn't connect to my OWN home wifi bc of random errors. I finally had some time so spent hours on the phone with Apple/AT&T who couldn't fix the problem. Was gonna go to the Apple Store but decided to try Experimac first bc they had fixed a broken screen for me a while back. SOOO glad I did! They fixed my phone within an hour at an amazing price. I only wish I'd gone there sooner. Oh and the added bonus is now that my phone's been updated, it can actually connect to the Bluetooth in my car which makes things a lot safer!! So Experimac may have literally saved my life.

    Facebook User

  • Sold an iMac to them and was paid a very fair price. The transaction was quick and painless. The store is clean and organized and the staff members are professional. Special thanks to Mike for helping me out. Definitely recommend this place. Thanks!

    Yelp User

  • Excelente service!! They went out of their way including giving us a few free parts to make us happy. Would and have recomended their service.

    Google User

  • First off Craig and Joe are 100% stand up guys!!! Ive had fixed many and iPhone screen her and that led me to purchasing a compute for school. I was on a tight budget and they accommodate the type and style of comp i wanted. We had come to some charging issues with said comp, needless to say theses guys properly took care of me.(out of state mind you and shipping free) The type of service you used to get, when the customer was more important. The upgraded me from a $400 mac air first gen to a completely newer mercer $700. I couldn't be happier and i suggest anyone support this local business and take a look at EXPERIMAC WPB, buy Dicks on Southern Blvd before you spend $2000 for a macbook air. These guys Rock!!!!!  Brand loyal!

    Yelp User

  • This is the place to go if you need a repair or just a new device. Super friendly staff and all-around great store! Love it!

    Google User

  • Just sold an iMac to them and was paid a very fair price. The transaction was quick and painless. The store is clean and organized and the staff members are professional. Special thanks to Mike for helping me out. Definitely recommend this place. Thanks!

    Google User

  • Fist time customer. My boss cracked his Iphone. Experimac was able to repair the phone with in an HOUR! They also had some great recommendation for a better case for his phone, so that this issue is less likely to happen in the future. We were very happy with our service and their staff. Thanks so much Experimac. You guys are awesome. =)

    Google User

  • Awesome crew and great service.  Apple store had a 3 day wait. These guys solved the problem in 10 minutes

    Yelp User

  • Great customer service! Will continue doing business with this store.

    Yelp User

  • Thank you Erik! I called today because I had a pop up on my iPad & screen had locked. Suspecting a hacker, I called and Erik walked me through a few simple steps, fixed! I figured I would have to bring it in & leave it. Not to mention the cost. We have purchased 2 iPads & 2Galaxy tablets there at great prices. We just sent a friend there to buy an iPad on Saturday, she was happy with the price. That's great customer service!

    Yelp User

  • They offer very good service and very accurate. Also they offer used Apple computers at good prices!!!!

    Facebook User

  • Really awesome staff, nice looking store, and more importantly, they got me back in business quickly with a great repair!

    Google User

  • Just bought my second MacBook Pro from here. Traded in my old one and upgraded to a better model... Service was amazing, I was in and out so quickly and got a great deal and a great computer!!

    Facebook User

  • These guys revived my iMac & saved my business! They are the best!!!! Just go there

    Facebook User

  • Great customer service. Great deals on used products. Great offers for your used products.

    Facebook User

  • This place is awesome.

    Facebook User

  • This company helped me with my cracked screen fast and with an extremely reasonable price. I strongly recommend them

    Facebook User

  • The guys here are fantastic. They keep my "old" MacBook running.

    Google User

  • This company is the truth thanks for a everything

    Facebook User

  • Just had my iMac hard drive replaced today. Highly recommended.

    Facebook User

  • Great Place, Great Products, Great Prices, Great People, Great Service. Unbeatable when it comes to the whole shopping experience.

    Facebook User

  • Oh I just saw this recommendation section so I will repeat myself from the posts by others; Woohoo, thanks Josh and James for helping me trade in my crashed imac for an awesone macbook. Woohoo, soooooo happy. And the price was most awesome. Thanks also for fixing an iphone of mine. You guys Rock!!

    Facebook User

  • Got my very first iMac today and it's wonderful. Great people, great store, great prices.

    Facebook User

  • My iPhone fell into a cup of water and stopped working, so I decided to stop by.  There was nothing they could do to get it working 100%, BUT they did clean out the water on the interior of the iPhone free of charge. Which I believe led Apple into give me a new iPhone for free. (I didn't tell Apple I dropped it in the water and they could not determine that) Although I did not purchase anything, I would highly recommend their products and services. This small business focuses on honesty, transparency, and professionalism. A lot of third-party Apple vendors would have charged me just for having my phone looked at. The Mac Toy Store did not.

    Yelp User

  • Honest and straightforward fellows who know their stuff. I had my problems resolved both on the phone and in person quickly, reasonably and professionally.

    Google User

  • Awesome place! Very helpful !

    Facebook User

  • Very helpful and friendly they have great prices and are quick with cell phone repairs!

    Facebook User

  • Since the store opened a few years ago, I have been a loyal customer. I have purchased a number of things from this store and have never had any issues. One day I went in there looking for an ipad, an external hard drive, a cd drive and a few accessories and they really took their time to help me select each one. He asked a bunch of questions such as what I needed them for, etc. There is always plenty of help, too. I have also gone in to sell old equipment and I think the whole process took about 30 minutes. They are very fair with prices. I have also sent a few friends and family members to them and each has told me nothing but good things. Apple, I love you, but I can't ever see myself going to the Apple store after coming here for three years!

    Yelp User

  • Very friendly and helpful staff! Problem that Apple store 'couldn't' or didn't bother to fix was fixed in 10 minutes and with third of the cost! I would gladly recommend to anyone! You'll definitely get your money's worth!

    Facebook User

  • Great, Great, Great. My daughter had a older iMac that she used at college. She was complaining that is was running slow, partly because the IT guys at the college force even Macs to run bloatware security products (they don't get that Macs are secure vs PC's) and partly it was just getting old. She also wanted to get a laptop. Well you know what school costs and picking up a new laptop was not on my pockets agenda. So we went to Experimac to see what we could do. They took the old iMac in on trade, actually a very fare price and sold us a used Macbook, also at a fare price. They upgraded the Macbook memory and replaced the hard drive with a SSD. Wow this thing is fast and she is happy again. Experimac is friendly, helpful and all around great folks. I give them 5 stars and both thumbs up.

    Google User

  • Ignore any bad reviews. These guys are so nice and friendly! I trust them with my devices 100%!

    Google User

  • Got a great MacBook Pro there yesterday. The staff, especially Mike, was very helpful as this is my first Mac. They listened to what I needed and upgraded the computer to suit my needs. They also talked me out of unnecessary upgrades I requested. The computer is in excellent shape and runs like a dream. Thank you guys!

    Facebook User

  • I haven't had customer service like this since going to Chick Fil A. These guys are Grrrrreat!!!! They were patient with me when I had no idea about what I was doing (running an errand for my husband). Thanks again

    Facebook User

  • I had brought my phone in within entering I had great customer service and also great work time excellent place

    Facebook User

  • Great customer service. Always helpful and pleasant to do business with.

    Facebook User

  • They do excellent work!! They did a great job repairing my IPad.

    Facebook User

  • These guys are the best! My daughter broke my phone and her iPad and they were able to fix BOTH in the same day,not only that but it was a fraction of the price that the insurance company wanted! Excellent customer service, and don't try and rip you off' I would recommend to everyone

    Facebook User

  • Most awesome place to buy and service all you MAC equipment!!! LIVE this place

    Facebook User

  • Great prices, repairs, service, refurbished iPhones and Mac computers. Honest staff. Excellent!

    Facebook User

  • Top notch service they really went the extra mile to help me get my sons iPad back up and running. I saved a small fortune in not having to buy him another one.

    Yelp User

  • Best service I have had on my phone. Great deal and also quick and easy. Very professional

    Facebook User

  • I just purchased a Macbook Pro. I am so impressed with the quality of service. This is the 3rd computer I have purchased from Experimac and each time I have had top quality service and satisfied with the product. Thanks Josh Muir and all of the staff at Experimac!!!

    Facebook User

  • An excellent experience at Experimac today. I went in to the store today because I was unable to sync my iPad and Droid together for email deletion on one device. Craig Carlson came to the reacue, patiently went thru how it was done. Excellent customer service and quality products...I will be back!

    Facebook User

  • Great experience there , I brought in my Mac that was giving me issues & josh an the whole staff were great in helping me fix the issue. So they did an im the happy customer. Thanks

    Google User

  • I have purchased numerous computers for several years and will happily continue to do so. Great service and quality products. Their customer service is outstanding. Do not hesitate to contact them.

    Google User

  • My iMac was not working well due to a full hard drive (mostly pictures). Rather than spend $$$ on a new computer, the guys at Experimac were able to upgrade my HD and convert all the old data. Dropped it off and picked it up the same day and gave me a great price. Awesome service, friendly and knowledgable staff, overall great experience. Check them out.

    Google User

  • Thanks for the prompt and friendly help.

    Google User

  • Recently had an accident with my Macbook Air and needed a replacement quick. The guys at Experimac got the job done. Not only did they manage to save all of my data from my broken computer but they transferred everything over, added more memory and gave me an awesome deal on a Macbook with a key board pad & a case, all within a few hours. Very impressed and happy I went with my friends recommendation of checking this place out 1st. Thanks guys!

    Google User

  • I recently purchased my first I-Mac desktop computer.I could not believe how easy most of my transfers occured!If I have any questions Experimac is very user friendly when I stop by for specific situations.If you are considering switching to apple, this is the place to go to and take that step!!I would and have recommended to friends and clients!!

    Google User

  • Recently, my Macbook Pro has been running slow. The people working at the store were fast and efficient in addressing my problem. Turns out, I needed a new hard drive. They explained to me all of my options and preceded to fix my computer within a few hours. Everyone was very kind and professional! Highly recommended for any Apple related issues!

    Google User

  • They sell USED equipment, mainly Apple. A 90 day warranty is a bit on the light side. I have had some problems with the iMac 27" I purchased. The HD crashed in about 6 months. They replaced it at "cost" for $99.00. The video card went next. They quoted $325, but a call to the Apple Store resulted in the video card being recalled for defects and the Apple Store replaced in for free! The wireless mouse stopped working, but it took two other samples to get one that worked.They try and are user friendly, but remember you are still buying used equipment!

    Google User

  • Called for a quote to buy my older Mac equipment and prices were very fair. They were honest in that they would need to test out the equipment. I took it in and in 30 minutes walked out with a check. They were very knowledgable and not pushy in any way to get me to trade versus purchase mine only. They also offered an even better price if I decided to a trade. All in all the experience was probably the best I have had selling. I don't think I will ever sell on Craigslist or eBay considering they are local, fair, and make the experience so painless.

    Facebook User

  • Called for a quote to buy my older Mac equipment and prices were very fair.  They were honest in that they would need to test out the equipment.  I took it in and in 30 minutes walked out with a check.  They were very knowledgable and not pushy in any way to get me to trade versus purchase mine only.  They also offered an even better price if I decided to a trade.  All in all the experience was probably the best I have had selling.  I don't think I will ever sell on Craigslist or eBay considering they are local, fair, and make the experience so painless.

    Yelp User

  • Great.... really nice guys fixed their part for me even outside their warranty. Apple won't even do that. Happy camper. thanks josh

    Facebook User

  • Friendly store they enjoy havering you come see them. The Staff is knowledgeable and helpful. I have and will continual to send my friends and family to them

    Facebook User

  • Completely fixed all of my issues with my mac. It was old and slow and now working fantastic! Thanks for saving me soo much $$$$ you guys are great!

    Facebook User

  • I wouldn't let anybody else repair my phone! Their phone department is the best in palm beach county!

    Facebook User

  • Great experience. Knowledgeable staff. I would recommend these guys to anybody

    Facebook User

  • I think Experimac is a fabulous store.I have been doing business with them for a few years and I'm ALWAYS very happy.They are FAIR, HONEST, & FRIENDLY!You can sell your Apple products, buy new USED Apple products and ALWAYS get the best deals in town. I'm a shopper, trust me.The people are amazing, never get impatient showing me new things & ALWAYS have a smile!  This is the kind of place I don't mind spending money in!Take my advice... Give them a chance...You'll be glad you did. I give them

    Yelp User

  • Service is Superb, everyone there is Extremely knowledgable about Every product under there roof. Excellent products and great work. Will be the only place I ever go to for my apple needs.

    Facebook User

  • We do appreciate your solution to switch out the computer when another becomes available. We understand that it is a unique situation. Thank you for taking the time to work with us.

    Facebook User

  • I LOVE Experimac! They are always tremendously helpful and super friendly! Experimac employees always take the time to help you understand the problem and all the possible solutions so you are able to make the best decision for yourself. Every time I'm in, Josh is always teaching me something new! I highly recommend this company.

    Facebook User

  • My 17 year old son dropped his iPhone 6 as I picked him up after school on Friday. The screen shattered. The phone is insured but the ONE thing that isn't covered is a cracked screen. We were referred to Experimac by a family friend. 45 minutes later, a new screen was installed. We were greeted as soon as we entered the building. The process was simple and quick but not cheap ($104 + tax). Check in with Yelp to get a $5 discount. We'll be back if we need to repair another screen. I hope that won't be necessary not any time soon, lol!

    Yelp User

  • Staff is very knowledgeable, friendly and accommodating. My daughter dropped my iPhone and I was concerned she broke it but Craig, the store manager was very reassuring and they fixed the issue on my phone quickly. A+ service!

    Facebook User

  • Quick service, fair prices, and quality work. Exactly what i expected!

    Google User

  • Experimac, West Palm Beach, was recommended to me by a computer expert who dealt only with DELL computers. That alone was an endorsement. I have visited the store many times with from serious to , what a computer guy may, "roll your eye" reaction. All the time I was treated with respect and a good sense of humor. Time is no issue for them, they treat my "silly" issues with as much attention and time as more serious concerns.

    Google User

  • Incredibly friendly People, Great prices and impeccable service!!! I highly recommend Experimac to everyone!!

    Facebook User

  • Knowledgeable reasonable there is no close second

    Facebook User

  • I purchased my MacBook Air (13-inch) in Jun16. Mike served me and I am very happy with both the service and the product. I look forward to my next vist to the States to shop again at ExperimacThank you!

    Google User

Experisure 90 Days Limited Warranty

The 90-day limited warranty covers both device sales and repairs, for repair or exchange (at Experimac's discretion). This warranty is for mechanical defects from the original purchase store only. If the repaired device has been previously opened, physically damaged or liquid damaged, the device may be considered compromised and therefore the warranty may be deemed void.